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  • Posted: November 7, 2019
    Deadline: Not specified
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  • At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. Sage provides small and medium sized organisations with a range of easy-to-use, online and cloud business management software and services - from accounting and payroll, to enterprise resource planning, customer relation...
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    Learning Services Sales Advisor (Accounting)

    This role provides front and backend sales support and services to Sage Learning Services. The sales advisor uses a variety of digital communication tools including telephone, email, social media and chat to assist and advise internal and external customer with the purchase and consumption of training and certification offerings on Sage University. Individuals in this role are strong advocates for the customers and have a passion for doing the right thing for Sage customers and partners. A strong multi-tasker with excellent organization skills and high energy, the sales advisor act on provided leads, generate leads, cold call, and utilize other techniques to sell according to a set quota.

    Key Responsibilities

    Key accountabilities and decision ownership: (8 or 10 max)

    • Answers inquiries related to training and certification products and services via various communication methods, most commonly phone, email, and social media.
    • Works through the sales cycle with customers with a high degree of closing success.
    • Provide partners/consultants and customers with answers to learning questions related to content and schedules as needed.
    • Provides administrative support to specialized training programs on the LMS as needed.
    • Develops, refines and documents processes for the administration of training sales offerings.
    • May spend up to 85% of time interacting with internal and external customers as volume demands.
    • Communicates customer requests in timely and concise manner to Learning Services Product Owners and Managers.

    Skills, Know-how And Experience

    Must have: (5 or 6 Max)

    • Associate's degree or equivalent business experience required
    • Proven multi-tasking and organizational skills
    • Ability to work in a cross-functional team environment
    • Excellent verbal and written communication skills especially in communicating benefits and opportunities
    • Experience working with administrative systems in a cloud environment
    • Motivated and success minded

    Preferred: (2 to 4 Max)

    • Minimum two years’ providing or selling services
    • Experience using Learning Management Systems (LMS) or related registration and planning software and order entry accounting systems is highly recommended
    • Knowledge of workflow of training department or events coordination
    • Attainment of one or more Sage certifications is a plus

    Technical / Professional Qualifications

    • Excellent verbal and written communication skills
    • Experience using Microsoft Office, specifically Outlook, Word and Excel in a business environment

    Key performance indicators: (3-5 Max)

    • Attainment of sales quota
    • Adherence to established customer satisfaction metrics
    • Tracking of leads generated and closed Direct reports: None

    go to method of application »

    Project Manager

    The purpose of the Job is to manage multiple enterprise management projects from initiation to closure on the Sage product stack. The Project Manager is in charge of the day-to-day management of project execution which includes acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan. The Project Manager will define the project’s objectives and oversee quality control throughout its life cycle. Background includes project implementation, software documentation, client liaison and project support function.

    Key Responsibilities Responsibilities

    • Manage project team members and influence them to take positive action and accountability.
    • Manage the Project and the processes therein – including the definition and on-going monitoring of the Project Documentation
    • Define the project scope, goals and deliverables in collaboration with senior management and stakeholders
    • Produce a Project Implementation Plan
    • Produce and Manage the Project Plan
    • Produce and Manage the Quality Plan
    • Produce and Manage the Communications Plan
    • Define the resource plan
    • Carry out resource planning and management
    • Carry out the management and escalation of risks and issues
    • Manage the project budget
    • Ensure that the project team members are aware of and remain compliant with all the relevant procedures and policies

    Must Have

    Skills, know-how and experience:

    • Project management experience
    • Software Implementation experience
    • Communication Skills – verbal and written
    • Manage project budget and utilisation within targets
    • People Management experience
    • Must have exceptional communication and organisational skills, demonstrate initiative and work well in a team-based environment


    Preferred

    • Experience gained with BMS Software implementation project
    • Exceptional organizational skills.

    Technical / Professional Qualifications

    • Project management certification


    Technical / Professional Qualifications

    • Formal Project management training
    • Minimum 5 years’ experience in Project Implementation or Project Management role with proven track record
    • Related Diploma or Degree

    Method of Application

    Use the link(s) below to apply on company website.

     

  • MYJOBMAG.CO.ZA
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