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  • Posted: Mar 9, 2022
    Deadline: Not specified
  • The Stitch team hold deep experience building fintech and developer-facing products in Africa. We started building the Stitch API to make it easier for African fintech developers to create new, improved, more ambitious products.
    Read more about this company


    Chief of Staff


    • Help identify and implement new sales and distribution approaches, at both the tactical and strategic level
    • Support the development of stakeholder materials, including customer, partner, and investor collateral
    • Design and implement complex business and operational systems and processes
    • Perform analyses and research that help us make the right growth decisions for Stitch
    • Partner with key leaders in the Commercial, Growth, and Operations teams when and as relevant to help lead strategic initiatives end-to-end


    • Bachelor's degree, ideally in Computer Science, Economics, Engineering
    • 5 - 10 years of relevant work experience
    • Experience in strategic planning and business operations, particularly in fast moving technology company would be advantageous
    • Experience at a top-tier management consulting firm would be advantageous


    • Strong network and content knowledge in the local Fintech or Banking space
    • Interest in Open Banking
    • Experience working in B2B SaaS, API or Payments companies
    • Strong knowledge of customers and customer needs in various key markets - including South Africa, Nigeria, Kenya, and Ghana

    go to method of application »

    Product Operations Specialist

    The Role

    We are looking for a Product Operations Specialist to join the team and ensure we are able to operationalise and optimise a fast scaling product led organisation. We work closely with external partners, and you would work directly with them - the majority of whom are in banking operations. Your role will center around managing our operational requirements with product partners and ensuring smooth delivery of product services.

    An ideal candidate will have the experience and initiative to own this very important piece of our product lifecycle. This role will be pivotal to the success of scaling our rapidly growing product features, while offering a great stepping stone for someone looking to get into Product and/or Operations at a high-growth financial technology startup.


    • Manage all the operational requirements for Stitch to maintain banking partnerships
    • Own the opening and ongoing management of bank accounts to support our product development needs
    • Assist our quality assurance function in testing the accounts to complete product quality audits
    • Manage regular service reviews to ensure partner delivery standards meet the Product team’s needs
    • Escalate high priority issues to banking partners and own the resolutions and comms


    • Secondary Degree/Diploma or equivalent working experience
    • Minimum of 1 - 2 years experience working in Information Technology, Business or Corporate Banking
    • Process driven, organised and resourceful
    • Comfortable working in a new, open area and being creative with how to approach it
    • Highly collaborative and an excellent communicator


    • Knowledge or experience in the financial services sector
    • Experience in a financial technology or technology startup

    Method of Application

    Use the link(s) below to apply on company website.


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