Jobs at Stryker

What you will do:

• Service existing and new customers within theatre and clinical environments
• Provide comprehensive training on Stryker products to theatre and healthcare personnel
• Collaborate with team members and Regional Sales Manager to maintain superior customer service levels
• Manage and audit Stryker stock in theatres and hospitals, including implants, disposables, and instruments
• Implement effective asset management practices and stock rotation strategies
• Utilize clinical expertise to offer optimal solutions to customers
• Conduct trials and evaluations of products in theatre and clinical settings as required
• Implement training programs and support new business initiatives
• Develop and execute plans to achieve industry-leading customer support
• Deliver exceptional customer care to physicians, theatre staff, hospital administration, and sterilization departments
• Demonstrate excellent product knowledge and professionalism during workshops and customer interactions
• Communicate essential product features and benefits effectively to customers
• Identify customer needs and collaborate with sales colleagues to introduce new Stryker products or support
• Maintain a basic business plan outlining daily, weekly, and monthly objectives, while also understanding the local healthcare environment and regional strategy

What You Need:

• A degree in Physiology or a related field
• Ideally, a minimum of 2 years of practical experience in the medical device industry
• Proficiency in both oral and written English is indispensable; proficiency in other languages is considered advantageous
• Proficiency in MS Office programs
• Valid driving license is required for travel and client visits

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What you will do:

• Develop and maintain an SPM growth strategy and 5-year roadmap for South Africa
• Lead the strategic sales process for SPM, setting key performance objectives in coordination with Endoscopy Marketing and Education and the Medsurg NSM
• Oversee key interfaces and partner with appropriate teams (Marketing, Sales, Technical Services and Finance) in the introduction of new products & technologies
• Ensure full strategic alignment with the franchise leaders
• Manage the Stryker Sports medicine Teams, and ensure they are engaged and driven to achieve the aligned goals of Stryker
• Provide leadership and focus to the SPM business by developing an effective working relationship with all key stake holders within the organization
• Identify growth opportunities through market research, customer/stakeholder interviews, surveys, clinical trends, literature reviews, voice-of-customer feedback
• Manage all PLCM aspects
• Ensure transparency of the pipeline, including investments and returns from sales
• Ensure accurate sales forecasts for both short and long term
• Be commercially aware and monitor the market and gather competitive intelligence on new products, competitive strategies, industry tactics, and opportunities for business growth
• Partner with divisional Marketing and R&D teams to provide direction regarding regional requirements for updates, line extensions and future products & technologies
• Collaborate with the ENDO Product Manager on the development of AMPs and commercialization plans in each geography
• Develop and implement successful product introductions across the region by closely partnering with Marketing in a matrix organization
• Liaise with SPM commercial peers in EEMEA to share best practices and maximize synergies
• Influence the P&L for SPM and Medsurg
• Monitor business performance against budget and take corrective actions where necessary
• Support operational efficiency of the business by building relationships with Supply Chain, Operations, Finance, and other relevant enabling functions

What You Need:

• A Bachelor's degree is a mandatory minimum requirement
• Proficiency in both oral and written English is indispensable; proficiency in other languages is considered advantageous
• A minimum of 7 years of experience in Marketing, Sales, Market Development, or a combination of these fields is required
• Demonstrated success in developing initiatives leading to substantial market share growth is essential
• Proven track record of consistently meeting financial commitments over time
• Experience in the Medical device industry and Market Development is highly desirable
• Proficiency in developing and presenting business strategies
• Demonstrated expertise in financial modeling and forecasting
• Ability to cultivate effective working relationships with multi-disciplinary stakeholders is a prerequisite
• Strong interpersonal and analytical skills, with the capability to manage multiple priorities successfully