Jobs at Sun International

To provide a wide range of administrative and general support duties of a responsible, confidential, and complex nature to ensure the seamless implementation and consistent delivery of services provided by the business unit€™s Executive Office to all clients and stakeholders. The role has a lead administration responsibility and may delegate or reassign work to other support staff in the business unit.
Education
Secretarial Diploma

Experience

A minimum of 5 years administrative / secretarial functions
Skills and Knowledge

• Decision-making skills
• Multi-tasking
• Planning and co-ordination
• Handling information / following instructions

• Clerical Administrative functions
• Problem-Solving
• Checking / attention to detail
• Writing formal correspondence
• Take initiative

• Customer service orientation
• Stakeholder Relationship management
• Conformance to Internal Standards
• Sun International Structure and Channels
• Communication skills €“ written and verbal

• Proficient Computer Literacy Skills (MS Office Suite €“ Outlook, Word, Excel, PowerPoint)
• IFS (Purchase requisitions, Purchase Orders, Registering Receipt Arrivals, Fault Report Logging, Material Requisitions, Expense Claims)
• KRONOS €“ Staff scheduling
• Professionalism and Image
   

Key Performance Areas
Office Administrative Support

• Provide administrative support to the executive office (including e-mails, mail and telephone)
• Allocate and reconcile supplier invoices correctly and resolve all queries
• Submit expense claims to the Finance department as per company policy and procedures.
• Order stationery, paper and other consumables (as per company procedures), ensuring availability on demand.
• Develop a filing system (including records and reports) that enables others in the business unit to be able to access required documents
• Store confidential documents for safe keeping
• Coordinate the flow of paper and electronic documents to the appropriate parties
• Follow through on outstanding issues and action lists from minutes with relevant HODs
• Liaise with travel service providers to co-ordinate travel, car, and accommodation arrangements
• Unit Kronos champion
• Manages inQuba guest review case handling

Executive Support

• Provide administrative support to the executive office (including e-mails, mail and telephone)
• Manage the diary of the GM
• Plan time in GM€™s diary for follow-up and action steps from meetings
• Prepare internal and external communication documents for GM
• Type correspondence proficiently including letters, faxes, etc.
• Manage calls, queries and requests received by the GM€™s office on a daily basis ensuring that these are resolved, redirected or reassigned to relevant managers within the business unit.
• Troubleshoot and resolve issues with assigned clients or other stakeholders.
• Complete reports / minutes/ presentations / departmental documents and distribute to relevant parties
• Consolidate budget information and record and monitor monthly expenses, escalating any variations to budget
• Prepare and format all presentations for Board meetings, Financial Business Reviews, Staff Roadshows etc.
   

Meeting Co-ordination

• Send out meeting invitations in advance (within reasonable time to accommodate delegates).
• Minute taking in meetings
• Complete and distribute agenda and minutes timeously
• Book meeting venues according to meeting requirements €“ number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
• Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
• Arrange catering in line with RSVP€™s and dietary requirements of the attendees.

Project Co-ordination

• Co-ordinate special projects as allocated by General Manager.
• Conduct research and analysis that may be needed for projects or presentations.
• Communicates with stakeholders, clients, visitors to achieve aims of projects.
• Monitor progress of projects allocated to staff by GM.
• Consolidate information from across the business unit and prepare reports to GM on progress, implemented actions, challenges, etc.

go to method of application »

Responsible to investigate, audit and identify gaming product deviations and effect advanced repairs and product configuration to all gaming related equipment, in line with Internal professional standards and gaming regulations.

Education

• N5 National Electronic Certificate (light current) with relevant experience or
• S2 or National Electronic Diploma (light current) or
• Equivalent qualification

Experience

• 1-year experience as a technician will be an advantage
• Experience in the gaming industry is preferred

Skills and Knowledge

• Ability to work shifts that meet operational requirements
• Physical ability to walk and stand for long periods of time, vision, hearing, speaking and literacy
• Full visual acuity (ability to discern colours)
• Manual Dexterity €€œ ability to handle and work with tools applicable to the job
• Ability to work without supervision.

Key Performance Areas

• Cleaning, servicing, replacing, repairing, testing components of EGMS, Gaming Kiosks, Displays, Online systems, cabling, progressives, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing and promotional equipment, audio/ video
• Record and prioritise all job cards
• Move and place EGMs
• Configure gaming equipment
• Knowledge sharing on gaming products
• Writing technical manuals as per operational requirements
• Clean-up move location
• Keep workshop tidy and safe
• Clean, store and secure equipment
• Investigate and resolve customer disputes
• Provides accurate guest information including promotional information
• Guest Interaction and Service
• Contact suppliers for technical support where relevant

• Auditing and investigating Jackpot exceptions
• Count variances
• Machine performance checks
• Other auditing as per operational requirements

• Reports variances and make recommendations
• Ensures all corrective actions are implemented
• Analytical Reports: (Including but not limited to)
• Shift reports
• Month end Feedback reports
• Note acceptor reports
• Card acceptance reports
• Power Supply voltage reports
• Suspicious meter movement reports
• Card update failures
• Network stats checks
• Captures relevant data
• Ensures RGP information is displayed