Jobs at Vodacom

Responsible for the execution of the Billing and production activities within Vodacom Services timeously and accurately;

Your Responsibilities Will Include

• To Run Production Processes on time and ensure that they are executed 100%
• To strive for continual process improvements on all production activities within the departments
• Assist in products and services configured on Epix meet the business requirements accurately and timeously concluded
• To monitor and correct data incongruences that could directly impact the quality and accuracy of production processes.
• To carry out system-wide reconciliations and assurance mechanisms.
• To ensure that activities adhere to the relevant government policies and procedures.
• Responsible for and manage Service Requests in the billing department and from various stakeholders.
• Ensure customers receive month-end bill packs timeously.
• Liaise with business stakeholders to meet the billing deadlines by submitting all billing activations and deactivations timeously.

The Ideal Candidate For This Role Will Have

• Matric / Grade 12 or SAQA Accredited Equivalent
• Degree/Diploma in Information Technology or equivalent qualification.
• A minimum of 3 - 5 years’ experience within the telecommunications billing industry, financial services, especially service provision.
• Experience with RDMS and SQL queries.
• Sound knowledge of business and financial processes.Sound knowledge of billing systems, specifically EPPIX / CS3. (advantage)
   

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Role Purpose

• The Talent Acquisition Specialist will be responsible for leading and driving talent resourcing initiatives and position the Vodacom Services Company Employer Brand. Collaborate with respective business stakeholders to understand their talent needs and align resourcing strategies to meet the people plans. Ensure customer obsession and adopt the best recruitment approaches to drive a seamless candidate experience.

Your Responsibilities Will Include

• Collaborate with business to develop and cultivate excellent working relationships to build an in-depth understanding of requirements in order to plan sourcing strategies
• Build talent pipelines for future needs.
• Lead and coordinate end-to-end talent acquisition services including being accountable for proactively communicating and updating key stakeholders
• Consult with the business to support targeted attraction strategies for relevant business areas based on the business drivers/strategy, research, and analysis.
• Pro-active sourcing of candidates via internal databases, alternate sourcing channels, referrals, talent days, and talent mapping exercises in order to meet client requirements.
• Provide market trends and analysis on a regular basis, utilizing these insights to influence recruitment plans.
• Engage with preferred suppliers where necessary and build working relationships to deliver the right talent for the business.
• Accountable for resourcing reporting, including analysis of performance against KPIs and insights to shape the business area to further shape the business area-specific resourcing strategy.
• Provide an exceptional candidate experience throughout the recruitment process.
• Assist with the alignment and achievement of Business Area Transformation targets through targeted sourcing and shortlisting.

The Ideal Candidate For This Role Will Have

• Matric / Grade 12 or SAQA Accredited Equivalent
• Minimum of a B Degree with HR specialization or SAQA Accredited Equivalent
• 3+ years' experience in recruitment industry
• Experience in developing and delivering recruitment strategies and processes to improve outcomes
• Experience in research, market mapping, and stakeholder management
• Experienced talent acquisition specialist who has managed significant portfolios of complex recruitment for a demanding client base with a deep functional expertise
• Experience in dealing with tight deadlines in a fast moving environment and dealing with complex roles and business areas