Jobs Available at Cape Union Mart

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:  

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement. 

Essential:

• Matric or Equivalent
• Up to 6 months retail experience 

Special conditions of employment: 

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous: 

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Overview:

• We are seeking a highly motivated and detail-oriented Financial Manager to oversee the financial health and operational performance of various legal entities within the Cape Union Mart Group. This role requires strategic planning, financial acumen, and the ability to lead a team effectively. This person needs to be able to work well with team members at various levels within the business, from junior accountants to the CEO/CFO.

Key Responsibilities:

• Financial Planning and Analysis
• Develop and implement comprehensive financial strategies and budgets.
• Monitor and report on financial performance against budgets and forecasts.
• Conduct detailed variance analyses and provide actionable insights.
• Budgeting and Cost Management
• Prepare, manage, and oversee multiple annual budgets and components thereof.
• Ensure cost efficiency and effective resource allocation.
• Identify and implement cost-saving initiatives.
• Accounting and Compliance
• Ensure timely and accurate preparation of financial statements and monthly management accounts. This includes the following:
• preparation of technical accounting journals, examples of which include IFRS 16, IFRS 15 etc.
• review of journals prepared by junior team members.
• Review Annual Financial Statements
• Preparation of the annual consolidation and Group Financial Statements.
• Maintain compliance with all relevant financial regulations and reporting standards.
• Coordinate external audits and manage relationships with auditors.
• Review monthly VAT calculation, submit on e-Filling an ensure payments are authorised.
• Prepare certain annual tax calculations.
• Team Leadership
• Lead, mentor, and develop the finance team.
• Foster a culture of continuous improvement and accountability.
• Risk Management
• Identify financial risks and develop mitigation strategies.
• Manage cash flow, investments, and financial risks effectively.
• Stakeholder Collaboration
• Collaborate with senior management to align financial goals with organizational objectives.
• Provide strategic financial insights to support decision-making
• Provide monthly (planned) and adhoc reporting to team members at various levels within the business, including the CEO and CFO.
• Operational
• Review payment reconciliations and release supplier payments.
• Assist junior team members with technical reconciliations of complex general ledger accounts
• Prepare manufacturing divisions stock counts and perform (along with junior team members) test counts to assess the accuracy of the process followed by business.

Qualification

• CA (SA) registered with SAICA with 0 (newly qualified) to 3 years post article experience.

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:  

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement. 

Essential:

• Matric or Equivalent
• Up to 6 months retail experience 

Special conditions of employment: 

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous: 

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Job Purpose

• To manage all aspects of the retail store to ensure the achievement of sales and profitability objectives, the delivery of excellent customer service, and compliance with brand standards and operational policies. The Retail Store Manager is also responsible for recruiting, developing, and motivating a high-performing team.

Key Responsibilities

Sales and Financial Management

• Drive and achieve store sales, profit, and growth targets.
• Monitor and analyze store performance metrics (e.g., sales, profit margins, conversion rates, and foot traffic).
• Develop and implement action plans to address performance gaps and capitalize on opportunities.
• Manage store expenses and ensure adherence to budgets.

Team Leadership and Staff Management

• Recruit, train, and develop a skilled and motivated team.
• Set performance goals, conduct regular appraisals, and provide coaching and feedback.
• Schedule and manage team shifts to optimize productivity and ensure adequate coverage.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.

Customer Service Excellence

• Ensure a high standard of customer service is consistently delivered.
• Address and resolve customer queries and complaints in a professional and timely manner.
• Monitor customer satisfaction and implement strategies to improve the shopping experience.
• Build strong relationships with customers to foster loyalty and repeat business.

Store Operations Management

• Oversee all day-to-day operations, including opening and closing procedures.
• Ensure compliance with company policies, procedures, and safety regulations.
• Maintain cleanliness, organization, and visual merchandising standards in the store.
• Conduct regular stock counts, audits, and inventory management to minimize shrinkage.

Merchandising and Stock Control

• Ensure effective merchandising that aligns with the brand's identity and promotional campaigns.
• Monitor stock levels and coordinate with buyers or planners to replenish inventory as needed.
• Implement and manage in-store promotions and seasonal displays.

Reporting and Communication

• Prepare and submit regular reports on store performance to the Area/Regional Manager.
• Communicate store objectives, policies, and procedures to the team effectively.
• Act as a liaison between the store team and senior management.

Key Performance Indicators (KPIs)

• Achievement of sales and profitability targets.
• Customer satisfaction scores and feedback.
• Team performance and retention rates.
• Stock accuracy and shrinkage control.
• Compliance with operational and merchandising standards.

Qualifications and Experience

• Education: Matric Certificate (essential). A diploma/degree in Business Management (Not essential, but added advantage), Retail Management, or a related field (advantageous).

Experience:

• Minimum of 3–5 years of experience in retail management, preferably in a high-volume store.
• Proven track record in achieving sales targets and managing a successful team.