Jobs Available at Ford Motor Company of Southern Africa

Responsibilities

• Be a point of quality contact for accountable market with responsible plants within portfolio providing customer insights and ensuring the delivery of quality products meeting engineering / legal specifications and customer acceptance standards.
• Monitor product quality analyzing and managing internal and external data, guiding teams in achieving robust interim containment and permanent corrective actions for quality concerns (Warranty, GQRS, QNPS, Market Specific Competitor Surveys (JD Power, NCBS etc.), for all South African Built & Sold Vehicle Lines.
• Liaise with source plants globally to ensure South Africa market concerns related to Imported Vehicles, are known to source plants, provide feedback on emerging concerns, and drive issue resolution.
• Conduct Audits at Port - Protection Standards / Vehicle Parking Condition In Port / Port Inspection / Loading & Unloading of Vehicles From Container.
• To develop / Update the Export Vehicle Protection Standards time to time based on Market Specific Feedback and to ensure the same is adhered.
• Coordinate with other regions and functions to proactively understand top issues and resolve Through Global Forums (Warranty Meeting / Red Table Meetings).
• Preparation and Presentation of Export / Import Review Deck during Leadership & Franchise reviews. 
• Monitor Effective Export QPIP Requirements ensuring market requirements are met.
• Work with FCSD teams in formulating and presenting Risk & Opportunities, which would affect the respective regions Build / Sold Vehicle Line’s Quality Business strategy. 
• Support market on In Transit Stop Ship (ITSS) concerns including restricting vehicle movements, working with 3rd party providers to inspect/rework vehicles, working with Ford-cross functional teams (Vehicle Logistics, FCSD, MS&S) to ensure all key stakeholders are engaged, and liaising back with the source Plants.
• Understanding the factors that influence customer satisfaction from both a product and customer perspective by engaging forward model program teams to incorporate features, content and improvement actions to meet / exceed customer expectations through benchmarking and reading of current / future trends.
• Participate in the EM EPLM programs forum and provide market specific quality requirements early into the programs.
• Monitor Regional Quality Business Plan metrics and objectives.
• Represent the regions Quality in Voice of the Customer surveys, steering committees & global functional meetings such as QOS daily reviews, SAR’s, VQR’s, GVQR’s, PQR’s, PCT’s, etc. 
• Develop Customer Wants Lists and maintain Critical to Quality product checklists for the region using Warranty, GQRS and regional regulations.
• Monitor product warranty items impacting the quality of vehicle lines for the region and assist the Warranty Spend Reduction team by applying engineering principles & analytical techniques to establish and continuously improve processes and products to reduce warranty within region.
• Generate product quality reports for teams to manage internal and external data to support Import, Export & Warranty objectives.
• Support VOR / Rapid Hub/JV initiatives daily by opening ageing concerns along with Cross-Functional Teams and support dealer technicians to diagnose and resolve high ageing technical concerns which cannot be addressed through GTAC (Global Technical Assistance Centre).
• Attend high ageing concerns through travel to dealer sites on short notice across South Africa.
• Assist with travel to supply critical part’s if required to Dealers. 
• Provide technical support and feedback to Quality, Field Service Engineer, GTAC Engineer, Zone Manager & CRC agent depending on requirement. 
• Summarize the cause of daily problems & submit a dealer visit report within agreed timeline to use that information to prepare Single Point Lesson’s and Leadership daily VOR feedback.
• Attend relevant Ford VOR and JV meetings for information sharing and emerging concern updates.

Qualifications

• B-Tech or Bachelors in Quality Management, Engineering, Commerce or related fields.
• A minimum of 3 years’ experience in Vehicle / Powertrain Operations, Quality & / or Warranty.
• Desired a Six Sigma Green / Black Belt certification or associated problem-solving experience.

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Responsibilities / Accountabilities

Ensure All Production Areas adhere to:

• Project authorization, track actual spending and compliance when raising projects
• Contact and work with respective areas to explain the asset status, asset tagging progress and the accurate capitalization of assets
• Co-ordinate with the respective areas on all asset audits to ensure compliance with the guidelines associated with Government Grants, outside auditors and Ford FM’s
• Guide the Operations in the asset tagging process to ensure FM compliance and maintain a complete asset register 
• Ensure that areas follow the Asset Disposal process and completeness when raising request with GAM, align with the scrap vendor on invoicing and timing of asset removal
• Support the Operating team on the implementation and training of I-ERP project control interface (migration from PCAM to SAP-S4)  
• Ensure Non-Manufacturing (NSC) areas complete non-production PAR’s, checklist and track actual spend. 
• Validate Forecast / Business Plan input is aligned to physicals and manages the consolidation of current year forecasts for VO and PTO.
• Ensure timely reporting into Regional/Global Manufacturing Finance teams
• Work closely with the FV-A Finance team on all request/submissions related to Amarok and process monthly Amarok CAPEX billings
• Support management and operations in any ad hoc finance related requests
• Identify opportunities to simplify processes and implement business goals
• Support all Internal Control / MCRP / AFR request

KNOWLEDGE, SKILLS and ABILITIES (KSA)

• Self-motived and proactive employee who works well in a team
• Strong Business Acumen
• Solid analytical and interpersonal skills
• Strong English communication (written and oral)
• Proficient in Excel and PowerPoint
• Understanding of Automotive Industry  
• Work and build strong relationships with the operational team  
• Capability for problem solving decision making & sound judgment
• Strong level of attention to detail 
• Be able to present to senior management
• Be able to work under pressure and ensure deadlines are met

Qualifications

• BCom in Finance or Accounting
• 5 Year Finance Management Accounting experience
• Automotive experience preferred 
• Forecast / Business Plan experience preferred

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Engineering graduates, who demonstrate the following attributes and behaviours: 

• Strong Analytical skills
• High attention to detail
• Commited to excellence
• Effective communication skills (Written & verbal)
• Collaborative team player
• Self-reliance
• High safety orienation
• Pro-active
• Self-motivated
• Adaptable
• Goal Oriented
• Commited to excellence

Responsibilities

Requirements/Eligibility to Apply:

• Applicants must have successfully completed a Degree in  one of the below mentioned disciplines with with an overall average percentage of 65% or higher .
• Applicants who have not yet completed their studies will not be considered for the program.

Qualifications

• 65% aggregate Engineering Degree, Mechatronics.