Jobs Available at Ignition Group

Key roles and responsibilities:

Facilities maintenance:

• Undertake basic maintenance of heating, lighting, refrigeration, air conditioning units, chillers, walk in coolers/freezers, plumbing and security systems to ensure they operate safely and efficiently. This includes electrical faults and leak detection.
• Implement preventative maintenance schedules to ensure that equipment is serviced regularly, avoiding costly breakdowns and downtime.
• Respond to urgent repair needs and equipment failures across various systems within the building.
• Supervise and work alongside general maintenance staff members responsible for building, plumbing, HVAC, general repairs and electrical maintenance.
• Where applicable provide training to staff on new equipment, maintenance techniques, and safety protocols.
• Develop and manage maintenance budgets, ensuring that the costs of repairs and replacements are kept within approved limits.
• Track inventory of spare parts, tools, and supplies, and maintain cost- effective purchasing practices
• Manage relationships with external contractors for specialized services that may be required, such as electrical COC’s, major refrigeration system overhauls or HVAC system replacements.
• Review and approve vendor invoices, ensuring services rendered align with agreed contracts and service level agreements.
• Lead and coordinate major repair, replacement, or upgrade projects related to building systems.
• Ensure that projects are completed on time, within budget, and with minimal disruption to building occupants.

Safety and compliance:

• Ensure compliance with industry standards and regulations regarding refrigerants (such as HFCs, CFCs) and environmental concerns.
• Ensure that all work follows local safety codes, building regulations, and environmental laws.
• Conduct regular safety audits and ensure that technicians are trained in safe working practices, especially when working with hazardous refrigerants or electrical systems.
• Maintain all necessary records, including maintenance logs, inspection reports, and compliance documentation

Education and training:

• Matric
• Relevant certifications (plumbing, electrical, etc) an added advantage.

Experience:

• At least 3 years’ experience in facilities maintenance/  Handyman/ similar – for a big site/ office/ complex etc.
• Experience with hardware tools and electrical equipment.
• Required to travel up to 30% of the month to other sites within South Africa 

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Key roles and responsibilities:

Manage Existing Accounts

• Maintain strong relationships with current key accounts, ensuring their needs are met and identifying opportunities for upselling and cross-selling.
• Conduct regular account reviews to assess performance, address issues, and implement improvement plans.
• Develop customized strategies for each key account to maximize their engagement and satisfaction.

Identify and Onboard New Accounts

• Proactively seek out and onboard new accounts that fit the organisation’s growth strategy, expanding the customer base and driving revenue.
• Conduct market research to identify potential new clients and understand their needs and challenges.
• Develop and present tailored proposals to prospective clients, highlighting the value and benefits of the marketplace.

Leadership and Strategic Planning

• Conduct comprehensive assessments of market trends and account performance to develop and implement strategic growth plans.
• Collaborate with senior management to set revenue targets and create actionable plans to achieve them.
• Monitor industry developments and competitor activities to identify new opportunities and threats.
• Provide leadership and guidance to sales staff to ensure their activities are aligned with the businesses growth plans and enable achievement of agreed revenue targets.

Key Account Support

• Provide ongoing support to key accounts, guiding them through the organisation and ensuring they are aligned with its evolving offerings.
• Facilitate training and onboarding sessions for new features and updates to ensure clients are fully utilising the platform.
• Act as the primary point of contact for key accounts, addressing any concerns and ensuring a high level of customer satisfaction.
• Compile and share reporting using the organization’s reporting software.

Collaborate with Teams

• Work closely with sales, marketing, and product teams to align efforts and achieve growth objectives.
• Share insights and feedback from key accounts with internal teams to inform product development and marketing strategies.
• Participate in cross-functional meetings and projects to drive continuous improvement and innovation.

Education and training:

• Matric/Grade 12
• Business/Management Diploma preferred
• Ideally: IT related qualification

Experience:

• At least 5 years within a digital sales / subscription sales business.
• A good understanding of the Auto’s and Property Industry, previous experience beneficial
• Exposure to technical aspects of the business, including interaction with 3rd party lead generators, advertising platforms, automated feeds, online marketing, and social media.
• Solid, working knowledge (intermediate to advanced) of MS Office packages.

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Key roles and responsibilities:

Leadership and Management

• Provide strategic direction and leadership to the HR team, ensuring alignment with the organization's overall goals and objectives.
• Manage and mentor a team of HR Business Partners, recruiters, and administrators, fostering a culture of collaboration, accountability, and continuous improvement.
• Oversee the performance management process for HR team members, providing regular feedback, coaching, and professional development opportunities.
• Be an active participant and model behaviours related to inclusion and diversity.

HR Strategy and Planning

• Collaborate with senior leadership and business stakeholders to develop and implement HR strategies that support the organization's growth and objectives.
• Drive workforce planning initiatives, including talent acquisition, retention, and succession planning, to ensure the organization has the right talent in place to meet current and future needs.
• Develop and implement HR policies, procedures, and programs that promote employee engagement, diversity, equity, and inclusion.
• Manages the facilitation of organisational design and optimal structures reflecting the current and evolving business strategy.

HR Business Partnering

• Serve as a trusted advisor and business partner to senior leaders and managers across various business areas within the organization's group function.
• Provide guidance and support on a range of HR-related matters, including employee relations, performance management, organizational design, and change management.
• Collaborate with business leaders to identify HR-related challenges and opportunities and develop effective solutions.

Talent Acquisition and Retention

• Oversee the organization's recruitment and talent acquisition efforts, ensuring the timely and effective sourcing, selection, and onboarding of top talent.
• Develop and implement strategies to enhance employee retention, engagement, and satisfaction, including recognition programs, career development initiatives, and employee wellness initiatives.

Analytics and reporting

• Continuously analyse key HR indicators and provide data-driven insights for decision-making.
• Develop and distribute the relevant reports to internal business and HR stakeholders.
• Lead the analysis of employee feedback and data, with the aim of creating a better working environment and engaged culture.
• Suggest appropriate innovative measures for improving performance evaluations and employee engagement.

Compliance and Risk Management

• Monitor and mitigate HR-related risks, such as employee relations issues, compliance violations, and litigation threats, through proactive measures and effective problem-solving.

Education, experience, attributes:

Knowledge, skills and attributes:

• Strong knowledge of HR best practices, employment law, and regulatory compliance.
• Proven experience leading and developing high-performing HR teams.
• Excellent communication, interpersonal, and influencing skills.
• Strategic thinker with the ability to translate business objectives into HR initiatives and actions.
• Demonstrated ability to build strong relationships and collaborate effectively with stakeholders at all levels of the organization.

Education and training:

• Bachelor's degree in Human Resources, Business Administration, or related field; Post-Graduate qualification preferred.
• Certification in Human Resources (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Experience:

• 10+ years of progressive HR experience, with at least 5 years in a leadership role

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Key roles and responsibilities:

Data Interpretation and Problem Solving

• Interprets a wide range of data to answer specific business questions.
• Helps to solve problems by breaking them down into quantitative analysis.
• Assists in implementing the data analytics lifecycle, i.e., identify, collect, clean, analyze, interpret, and display data.

Data Collection and Preparation

• Receives and understands end-user requirements to collect the required data.
• Uses automated tools to extract data from primary and secondary sources.
• Cleans, orders, and prepares data for future use.
• Assists with the verification of data quality to ensure accurate analysis and reporting.
• Identifies gaps in datasets and assists in building datasets from scratch.
• Removes corrupted data and fixes coding errors and related problems.
• Updates databases to reflect changes in systems or business data requirements.

Data Analysis and Insights

• Helps to analyze the data to identify past patterns, trends, and to forecast (predict) what may happen in the future.
• Uses data mining techniques and statistics to gain insights and discover patterns in data that could lead to actionable recommendations.
• Translates data into easily understood terms and communicates insights and recommendations.
• Remains focused on exploration and problem-solving.

Data Visualization and Technology Awareness

• Assists with the creation of visualizations such as dashboards and/or graphs.
• Remains current on developments such as cloud computing, machine learning, artificial intelligence, etc

Education and training:

• Degree in Computer Science, Business, Information Technology, Mathematics, Statistics, Data Analytics, or relevant field
• Relevant bootcamps (e.g., Data Analytics Bootcamp)
• Relevant certifications such as Certified Data Analytics Professional (CBIP)

Experience:

• At least 3 -5 years’ experience as a data analyst
• Some technical writing experience.
• Experience with programming frameworks, e.g., ETL, ELT
• Experience in statistical analysis using statistical packages.
• Experience mining, evaluating and visualizing data

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Key roles and responsibilities:

Requirements Analysis:

• Analyze product requirements from Customers and stakeholders.

Solution Design:

• Design solutions aligned with strategic and operational objectives.

Progress Reporting

• Create and communicate progress reports for development cycles.

Product Specifications:

• Develop product specifications for the Development team.

Documentation:

• Generate supporting documentation for internal and external Stakeholders.

User Acceptance Testing:

• Conduct User Acceptance Tests on delivered features.

Team Collaboration:

• Collaborate in a multidisciplinary team for value delivery.

Brand Consistency:

• Maintain consistency with brand guidelines.

Solution Improvement:

• Make data-informed suggestions for better solutions.

Customer Experience:

• Ensure a world-class customer experience across all product features.

Industry Awareness:

• Stay updated on industry terminology, concepts, and best practices

Expectation Communication:

• Assist the team in understanding and communicating expectations.

Education and training:

• Degree or post-graduate qualification in a related discipline.

Experience:

• Minimum of 5 years in a similar role.