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  • Posted: Jan 24, 2025
    Deadline: Not specified
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    At KONE, our mission is to improve the flow of urban life. We understand People Flow in and between buildings, making peoples journeys safe, convenient and reliable. We are a global leader in the elevator and escalator industry, and our job is to make the best of the worlds cities. We operate in more than 60 countries around the world, serving 500,000 cus...
    Read more about this company

     

    Maintenance Supervisor

    What you will do?

    • Lead and manage the maintenance team to ensure safe, high quality, and complete-on-time delivery of maintenance solutions within budget.
    • Be there and act as the KONE interface to customers and other stakeholders.
    • Support the sales team in following up with sales leads and providing KONE service and technical experience.
    • Leading and supporting the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or safety issues.
    • Facilitate the delivery of service according to the service contract requirements, time limits, and KONE quality standards while adhering to local regulations.
    • Prepare the overall maintenance program and resource planning.
    • Responsible for administrative activities of the maintenance team including daily human resource management (absences, timesheet review/approvals) and reporting project progress (schedule, maintenance hours, fitter time sheets, budget, and risk analysis) to the management team.
    • Maintain project documentation and use the KONE tools available.

    Are you the one?

    • Hold a Diploma or higher in Mechanical or Electrical Engineering.
    • Minimum 3 - 5 years experience in the relevant industry in a supervisory position.
    • Experience in the elevator and escalator industry is an advantage.
    • Effective leader and coach with the ability to motivate a successful team.
    • Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
    • Ability to work together as a team and promote a harmonious environment.
    • Passion for Mechanical & Electrical vocations, with a proven track record and a strong customer focus.
    • Excellent English communication.

    go to method of application »

    Technical Field Support Team Leader

    What you will do:

    • Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions to ensure the safety of end-users and other employees.
    • Responsible for solving complex technical issues that THD has assigned to him/her.
    • Responsible for scheduling first visits of new equipment coming from competitors or KONE.
    • Responsible for the identification of any technical issues in equipment under maintenance that could cause call-outs or safety hazards and fix the issues, create sales leads, and/or communicate to the Manager.
    • Responsible for actively identifying any technical competence gaps to maintain new equipment in service (both from competitors and from new equipment) and communicating it to the Maintenance Supervisor / Technical Helpdesk Manager.
    • Responsible for giving feedback to any repair or adjustment needs that could reduce call-outs and actively communicating with the Technical Helpdesk Manager.
    • Contributes to the ongoing improvement of products, methods, and safety by providing feedback to the technical help desk Manager.
    • Responsible for effectively planning the team’s workload, in conjunction with the THD Manager.

    Are you the one:

    • N6 Diploma in mechanical engineering or a related qualification plus an elevator trade test certificate.
    • Minimum 5 years of experience installing and/or maintaining elevators.
    • Minimum 2 years in a team leadership role.
    • Knowledge of KONE plus competitor products will be an asset.
    • Excellent problem-solving skills.
    • Escalator background is a must.
    • Valid driver’s license.

    Method of Application

    Use the link(s) below to apply on company website.

     

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