Latest Job Vacancies at Absa

Job Summary

• In this role you will provide specialist value added service and solutions to customers to meet business growth in Trade Finance & International Banking, by customer acquisition, retention and facilitating internal and external relationships across stakeholder touch points.

Job Description

Your accountabilities will include:

• Identifying and reviewing client needs so as to provide advice and deliver products and services by maintaining a strong relationship with clients and stakeholders.
• Resolving client issues appropriately and escalate those unable to resolve to the respective banker or Regional Sales Manager
• Identifying market and industry trends, by analyzing sector research, economic periodicals and industry journals and advise CIB stakeholders and clients on these.
• Regularly identifying and reviewing client needs so as to provide advice and deliver product and services by maintaining strong relationship with customers and being solution oriented
• Joint client visit with coverage bankers to provide customer solutions, and where necessary attend, client visits alone.
• Acting as an ambassador for ABSA with clients and maintain strong long term relationship by applying formal and informal client relationship management techniques.
• Providing advice in the handling of complex client transactions by providing additional insight, detail and information on clients, where appropriate (examples would include credit arrangements or Excon dispensations)
• Educating, sensitising and providing feedback to internal target market stakeholders regarding the joint responsibility to achieve income objectives.
• Establishing relationships with potential clients and pursue opportunities to expand CIB Trade, International Banking & Working Capital  business for the related segment/sector.
• Contracting new business opportunities by identifying current and new clients for expansion in transaction volumes and value extraction through cross selling of products or services.
• Growing own client portfolio by attracting new clients through participating in promotions, at and sales initiatives in order to achieve and exceed contracted sales targets.
• Negotiating and closing deals with customers to realize set targets.

Please send us your CV if you have:

• B Degree in Banking, Economics and Finance
• Current FAIS Qualifications required with minimum 6 months FAIS experience
• 4 years General Banking experience (advantage) plus 4 years International Banking/Trade Finance/ Working Capital advisory experience.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To calculate, reconcile and communicate commission payments to compliant financial advisors for Absa Fund

Job Description

To calculate, reconcile and communicate commission payments to compliant financial advisors for Absa Fund:

Financial Advisor on-boarding process 

• Action requests from the Sales Consultants for new Independent Financial Advisor (IFA) received via Salesforce or email.
• Send the contact details and name of the IFA to EDC for review and signing of IFA Agreement.
• Receive signed IFA and Banking details from Operations. Create a broker code on the AS400 Trust system by entering the details of the independent advisor Send broker instruction to Maitland to load broker on Flexcube.
• Save all documents on the G-drive.

Advisor Records Maintenance

• The broker list is updated as and when a new broker is created or added in the clients account.
• This information was provided to Maitland upon migration, new LISP’s are sent to Maitland as when they are onboarded.
• Attend to and provide administration service support on all AFM's list of Absa Insurance & Financial Advisors (AIFA) and IFA complaints and service issues by responding to and resolving issues timeously within the business unit target of 48hr turnaround time.

Commission Calculations and Payment

• Liaise closely with Maitland administration team to ensure that all the required unit trust sales commission reports have been generated and received by AFM within the agreed Service Level Agreement (SLA) timelines.
• Action the monthly consolidated commission payment reports received from Maitland for the different advisor payments from the unit trust accounts.
• Perform spot checks on the reports using a sample test to determine the accuracy of figures and confirm that the payment period (i.e. number of days) has been applied correctly for the respective monthly commission run generated. Reports for Rebates and Commission are no longer consolidated.
• Perform quality checks for different funds within a LIPS’s portfolio and compare the report provided by Maitland.
• Review the payment requisitions prepared by the Commissions Administrator for sign-off by Line Manager and communicate the confirmed and approved figures by forwarding the files and statements to the different advisor categories (i.e. IFA & AIFA).
• Ensure that all the LISP and IFA payment requests have been accurately invoiced and approved by Line Manager prior to submission with AM Finance.
• Issue ad-hoc commission payment statements to the IFAs on request.
• Send the calculated commissions due to the various segments and ensure that accurate invoices are received and approved prior to payment by AFM Finance
• Adhere to all risk and compliance policies in terms of Data Privacy, Information security, Record Management, Money Laundering, FICA and CASA
• Complete all compulsory compliance training within the required time-frames as prescribed by Absa Risk.
• Keep abreast of changes by attending compliance awareness workshop sessions presented in the business unit from time to time.
• Train new staff members on Commissions and Rebates processes.

Reconciliations & Reporting

• Perform the monthly reconciliations of accrued commissions against all payments made.
• Review the detailed report of all commissions as compiled by the Commissions Administrator due, per advisor (AIFA and IFA), per commission type (both trailer and upfront), per fund and submit to the Finance Manager for use in the Management Information pack
• Submit the month-end reconciliations to the Line Manager for verification and sign-off (Commission Monthly Recon).
• Submit and provide information in relation to the provisions for commissions and payments due to AFM Finance by the 2nd working day (or 2nd WD if the month ended during the weekend). of the month.
• Facilitate that all reconciliations, controls and processes are ready for audit (interim and year-end) by providing copies and checking that internal controls are working.
• Management Information
• To provide Management Information that will enable decision making and provide sound basis for recommendation on strategy and to supply information in a format that can be easily understood by the user.

Education

• Higher Diplomas: Financial Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To provide advice and support in banking analytics practice formulation and associated best practice improvement tactics; enabling the provision of specialist expertise.

Job Description

Analysis and Research:

•  Conducts analysis and research in areas of specialisation/expertise, leveraging a variety of applicable information's sources;
•  Analyses information, generates and publishes written reports summarising findings and prepares recommendations within area of expertise;
•  Quality assures analysis and recommendations | Stakeholder Management::
•  Establish relationships with key internal and external stakeholders to source information and make recommendations to;
•  Build relationships with stakeholders spanning the enterprise in order to collaborate and share findings and recommendations. | Control: : Accountable for complying with all risk management, regulatory and compliance frameworks within area of accountability;
• Where applicable ensures that colleagues managed are aware of and comply with all compliance requirements. | : | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The Product Governance team in Trade and Working Capital will be responsible for the delivery and maintenance of a Pan Africa Trade Product Governance Framework ensuring alignment to regulatory requirements and internal policies whilst balancing the growth ambition of the business. This is to ensure the business is able to continue to deliver double-digit growth within the required risk appetite of the business and over bank for both Trade Finance and Domestic Short Term Finance product sets.

Job Description

In this role you be responsible for:

• Delivering implementing and maintaining a ‘fit for purpose’ trade product governance framework aligned to regulatory requirements, internal policies and alignment to industry standards (SWIFT, ICC, IFRS, etc.)
• Together with Product Owners, ensure all Trade ad Domestic Short Term Finance products are “fit for purpose” (tax, legal, processing, technology, sales, regulatory, etc.)
• Proactively address shortcomings and regulatory changes to ensure product integrity and good customer outcomes is maintained.
• Ensuring there are proper internal audit procedures and the timely resolution of all audit findings together with the Chief control office
• Managing key risks through an inclusive governance framework to keep key stakeholders accountable
• Ensuring that all key risks are allocated to responsible individuals and that they are managed and reported on through the governance framework
• Ensuring that the team understands all compliance requirements and that all regulatory requirements are adhered to
• Ensuring that the trade product governance framework applicable to the business is documented and distributed to the Sales, Product and Operational teams for implementation and embedment in their processes
• Managing key risks through an inclusive governance framework to keep key stakeholders accountable
• During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timorously.
• Send in your CV if you have; a BCom Degree and 8 or more years (Technical/Managerial) experience specifically in Trade Finance is required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The purpose of the role is to manage customer debt through effective and efficient collections tactics in order to minimize the loss to Absa. This will involve negotiating repayment from customers with the objective of rehabilitating customer accounts, before they deteriorate further into delinquency.

Job Description

Key Responsibilities 

The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:

• Agree collections targets on a monthly basis with the Team Leader in line with portfolio and product targets as communicated by Customer Value Management.
• Meet the minimum productivity requirements for calls on a daily basis to ensure optimization of the collections function and achievement of the monthly collection target.
•  Manage customer accounts and calls by logging on to and updating the relevant collections systems including Megallon and Avaya.
•  Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome for both the Bank and the customer.
•  For more complex accounts, analyze customers' account history and provide the customer with a recommendation on the appropriate options available (e.g. account restructures in the case of arrears amounts on multiple products and/or refer the customer for debt review/counselling) to rehabilitate their account.
• These recommendations need to be aligned to the requirements as outlined in the Restructuring and/or Re-Age Policy.
•  If no solution can be negotiated, calls must be escalated to the Team Leader for assistance.   Update the OCS system upon completion of the negotiation with the customer to indicate the agreement reached. with the customer in terms of the collections option that will be implemented
• Adhere to all Company Policies and Procedures as outlined in the Absa Bank Credit Risk Model etc.
•  Fulfil the requirements of and comply to all relevant Acts and Statutory requirements e.g. the National Credit Act.
• Identify fraudulent accounts and escalate these concerns to the Team Leader
•  Adhere to internal systems access control policies at all times and report any irregularities to the Team Leader or relevant party.
•  Adhere to the internal code of conduct at all times and report any irregularities to the Team Leader or relevant party.
• Complete all compulsory training within the required timeframe.
• Contribute towards an audit rating of sufficient or better by compliance to internal processes, policies and procedures.
• Timeously route all administrative work to the Administrative support team for processing according to the relevant process and procedures.

Education and Experience Required

• Matric or NQF level 4 equivalent
• Banking Diploma/Certificate in Banking or equivalent is preferred
• At least 1 - 2 year/s relevant experience in a collections environment
• Experience in a collections contact centre
• Experience in a customer services/facing role
• Experience in a Financial and/or Retail Services institution

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget.

Job Description

Accountability:  People Management

• Work with trust officers and relationship mangers in the team to achieve excellent business results through continuous people development and mentoring activities.
• Ensure the development of a high-performing team through embedding formal Performance Development and informal coaching.
• Determine and analyse training and development needs for their team members and ensure that identified training is executed.
• Establish and maintain a succession plan for the team in the area using the formal Talent Management process for identified talent and an informal process for remaining roles.
• With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams on request.
• Approve leave requests for direct reports and ensure manage the leave planning for their teams effectively.
• Act as first level escalation point for all grievances raised in the business unit.
• Ensure that all poor performance is addressed
• Motivate employees in the team and ensure that their efforts are recognised.
• Develop appropriate Employee Opinion Survey (EOS) action items and ensure that items are executed in the team.

Accountability:  Business Management

• Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximise value for money.
• Rebalance resources between different areas e.g. reallocating headcount or budgets, but within overall approved resources for the year.
• Contribute to the development of business unit strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the external environment.
• Agree targets and take accountability for the overall achievement of performance objectives in the business area in terms of new business, revenue and profit, employee satisfaction, customer experience, cost performance, return on investments, risk, compliance and governance requirements
• Manage departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budgets items to the General Manager for approval.
• Sign off capital expenditure within budget. This includes approving purchase or sell decisions for desktop computers, laptops, departmental equipment etc.
• Provide clear direction to team members on the Legal Claims Trusts strategic plan and key focus areas and ensure their understanding and buy-in.
• Analyse effectiveness of processes and systems in use in the department and make recommendations for improvements.
• Review performance against balanced scorecard components as prescribed by the Executive, discuss gaps and agree action plans to close gaps.
• Benchmark productivity of the department against industry standards and create measures to improve productivity.
• Agreed and manage service offerings and SLA’s with internal customers (agree annually and measure on a monthly basis).
• Stay abreast of the latest investment policy and - options, by attending the investment meetings, monitoring performance, and studying relevant media material, market trends as well as potential risk.

Accountability:  Risk management and Compliance

Adhere to ABSA compliance requirements and industry related legislations in  
order to maintain a high standard of service.

• Adhere to business processes and controls practice; non-adherence may lead to disciplinary actions.
• Complete all compulsory compliance and legislation training within the required time-frames as prescribed by Absa Risk.
• Adhere to risk and compliance policies in terms of Environmental Health and Safety, Information Security, Records Management and Money Laundering, Sanctions etc. Non-adherence to Absa's Policy and Procedures may lead to disciplinary action.
• Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.
• Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage.       
• Own and agree corrective action items with Internal Audit and Management Assurance for findings related to the functional area under management.
• Arrange issue assurance for closed audit findings.
• Complete required compliance and SOX attestations and ensure that impacted team members complete their attestations.
• Ensure that the team understands all compliance requirements and call for the area's Compliance Officer to conduct briefing sessions if gaps are identified.
• Ensure that all regulatory requirements are adhered to.
• Ensure that the Business Continuity Tool is updated regularly and signed off annually in consultation with the BCM Co-ordinator.  Ensure that the BCM Plan for the area is tested as required and corrective actions executed.
• Working with managers/professionals in the team, develop Detailed Risk and Control Assessments (DRACA's) for the function and update at the required intervals (normally quarterly). Complete attestations to testify to the adequacy of controls on request.
• Participate in the development of Key Risk Scenarios including the determination of likelihood of occurrence and potential impact. Actively work to minimise the amount of economic capital that has to be set aside for operational risk.
• Ensure that managers in the team understand their responsibilities for physical and systems access control and information security requirements.
• Ensure that the Employee Benefits area has a Health and Safety Rep, Fire Warden and Evacuation rep.

 Accountability: Customer Service

• Deal (telephonically, electronically, written communication, correspondences, and face to face) with clients both internally and externally on a professional basis to ensure that a high standard of customer service is given.
• Resolve customer complaints and ensure customer complaints are addressed and that the client is satisfied with the outcome within a period within 24 hours. Contact the client and ensure that the matter has been resolved.
• Build and maintain a relationship with various stakeholders (including the Road Accident Fund, Master of the High Court and firms of attorneys) by continuously engaging and ensuring satisfactory client service and good relations.
• Escalate complaints, where complex matters cannot be resolved within 24 hours.
• Drive a professional client services culture in the business area

Education and Experience Required

• NQF level 6: relevant B Degree, or
• Advanced Estate and Trust Diploma, or
• LEAD Certificate, or
• Certificate in Advanced Trust Law
• A FSB approved qualification for purposes of a FAIS flagged role
• FSB Regulatory Exam for FSP Representatives (FIAS)
• Two years’ experience on management level
• Four years’ experience in the fiduciary environment

Knowledge & Skills: (Maximum of 6)

• MS Office (Word, PowerPoint and Excel, Outlook)
• Interpersonal skills
• Present a professional image both internally and externally
• Communication skills
• Ability to work under pressure
• Planning
• Relationship Management
• Analytical Skills
• Numerical skills
• Presentation skills
• Coaching and mentoring skills
• Financial analysis and risk assessment
• Marketing and Sales Skills

required

Competencies:  (Maximum of 8 competencies)

• Working with people
• Adhering to principles and values
• Analysing
• Relating and networking
• Applying expertise and technology
• Delivering results and meeting customer expectations
• Planning and Organising
• Achieving personal work goals and objectives

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide specialist advice and support in area of specialisation enabling the effective implementation of business continuity frameworks.

Job Description

• Client/Customer: Provide sound consulting services and recommendations based on customer and client needs, current information, risk and impact assessments and trends analyses. | Client/Customer: Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. | Client/Customer: Build relationship with customers that contribute to a culture of customer service excellence. | Process: Provide business support through subject matter knowledge and work area experience to enhance operational service delivery and quality. | Process: Collate information, conduct analysis, compile reports and share results for the purpose of improving business processes. | Process: Collate and gather information to identify business issues and opportunities to improve current operations. | Process: Adhere to and contribute to the development of standard operating procedures and guidelines within the area of accountability. | Learning and Growth: Support and contribute to the successful implementation of change initiatives.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Leverage deep data science expertise in advanced statistics, data wrangling, data mining, data analysis, feature engineering & predictive modeling, storytelling, distributed computing & data visualisation, machine learning tools & data intuition to define, build, operationalize & continuously improve data solutions that deliver relevant, quality assured, accurate & commercially impactful data to the business.

Job Description

Data Science

•  Participate in design thinking processes to determine & confirm hypotheses and priority questions / data challenges & related metrics to be solved for
•  Translate business questions to be solved into data requirements & define a data solutions to deliver against these requirements
•  Proactively partner with the data engineering team to refine the data requirements deliver raw data to Data Science teams for interpretation & analysis
•  Design fit for purpose data interpretation & analysis approaches & create customized data models, algorithms, machine learning tools and recommendation engines to achieve the desired business outcomes
•  Use advanced data science skills to mine & interpret data. These include but are not limited to: advanced statistics, data wrangling, data mining, data analysis, feature engineering & predictive modeling, distributed computing, machine learning tools & data intuition
•  Analyse & interpret complex data sets
•  Apply quality assurance frameworks to test model & analysis techniques (e.g. algorithms, models) & overall data quality
•  Apply the testing frameworks to monitor and analyse model performance & data integrity on all data assignments
•  Produce business insights and recommendations based on data analysis & modeling concluded & where relevant with knowledge and experience of e.g. Java, Scala, Python, Hadoop, Apache Spark & Kafka
•  Use storytelling and data visualization techniques to maximize impact & deliver a user friendly product to business
•  Contribute to the consolidation of data solutions into viable end products (in the language of business) that can be leveraged on an ongoing basis e.g. dashboards, reports etc.
•  Present data analysis (trends, insights, forecasts) & findings to business & show tangible business impact to be derived from the data science process
•  Facilitate peer reviews & feedback on data solutions
•  Refine data analysis based on business & peer reviews
•  Contribute to the assessments of the effectiveness and accuracy of new data sources & data gathering techniques
•  Promote data literacy with your business stakeholders by sharing best practices and showing tangible business impact & recommendations as a direct result of the the data solutions provided
•  Stay ahead of the curve on data science trends & leading practice data science tools and techniques & transition the organisation to advanced methods for the continuous optimization of data

Accountability: Risk & Governance

•  Identify data risks and mitigate these (pre, during & post solution deployment / data delivery)
•  Create business cases & solution specifications for various governance processes (if required)
•  Apply data quality assurance frameworks and tools to guarantee data quality & data integrity (always) for specific data solutions
•  Contribute to risk, governance, compliance & broader regulatory processes as a data science expert (if & when required)

Accountability: People

•  Coach & mentor other data scientists
•  Conduct peer reviews, testing, problem solving within and across the broader team

Qualifications and Experience

• Education - Bachelor's Degree: Information Technology
• Work Experience - Experience in a similar environment

Education

• Bachelor's Degree: Information Technology (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. underwriting methodology, governance and delivery objectives

Job Description

• Functional management: Set and execute the tactical strategy, plan the resource requirements for the business area, negotiate and secure its allocation and ensure delivery based on the agreed business targets | Operational Excellence: Oversee the design, implementation, maintenance and continuous improvement of operational activities | Business Risk and Compliance Management: Ensure the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite | Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including suppliers, clients, service providers, business partners and other Absa entities | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Governance: Ensure the fulfilment of all required governance activities, including tracking and reporting | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist human resources expertise.

Job Description

• Commercial awareness and strategic partnering: Demonstrates a deep understanding of the global market place, competitive position and commercial drivers for a complex, large scale business.
• Uses business acumen/perspective to translate the Business Unit strategy into a clear people agenda within the direction set by the bank and global People function for a business with multiple core lines of business.
• Is a strategic partner to the Business Unit CEO’s/functional leaders in a fast moving, complex and developing environment.
• Uses analytics, data and trends both internally and externally to diagnose Business Unit issues and recommend effective solutions.
• Manages external networks and is well connected in the appropriate bodies to shape the external perception of Absa Group Limited to be in a position to attract the best capabilities to the organisation and have influence in the market place.
• Articulates strategy and is able to translate into actions and results for the function.

| Trusted Advisor: Owns the relationship with the Business Unit leadership as a trusted advisor.
Exemplary coach and sounding board to the CEO and other senior leaders in the business.
Demonstrates influence and credibility with senior leaders across the business.
Actively assists the CEO to build the effectiveness and develop the top team appropriately.
| Ownership of the end-to-end HR delivery: Operates as the relationship manager for the customer base and is responsible for broking People Specialist and Operations to execute on the defined people strategy.

• Works with the Business Unit leadership to identify and develop talent and robust succession for the area.
• Has a high level of focus on customer relations. Drives a culture of customer centricity and responsiveness across all People Function teams.
• Able to prioritise, manage and lead a team of specialist to deliver across a Pan African agenda.
• Drive the delivery of key People initiatives through employing the appropriate change and project management disciplines across the People value chain.
• Takes the business priorities and translate these into People Strategies and takes end-to-end ownership for delivering the following key People processes to their client by undertaking the following:
•  Translate business strategy into people strategy and ensuring that workforce planning is embedded whilst providing People analytics that deliver relevant insights.
•  Support and drive major change and People Function Projects.
•  Specify capability gaps and define talent pools in conjunction with the Functional Leader. Takes ownership of strategic resource planning and delivery and participate in executive and senior role hiring.
•  Takes responsibility for Business Unit talent reviews, succession planning activities and talent and capability development.
•  Deliver Leadership and Learning programmes via specialists, specifies internal capability gaps and ensure relevant assessments, development and coaching in place.
•  Drive the Business Unit reward and performance strategy and provide input and manage the executive compensation and ownership of pay cycle and reward plan delivery.
•  Ensure effective employee engagement for the Business Unit in conjunction with the Functional Leader, supporting the People Operations planning and service quality management.

| : | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Human and Social Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide complex advice and support in the positioning of banking operating models and frameworks in a broadly defined business functional strategy; enabling operating model, strategy and value chain formulation and alignment.

Job Description

• Specialist Advice: : Provides complex specialist advice in support of the formation of the commercial strategy of the business; Accountable for leading a team of specialist advisors to key (internal and external) stakeholders in support of realising the commercial objectives of the business (may include value proposition design, client and customer engagement and revenue); Is accountable for the provision of complex technical advice in area of speciality or managing complex transactions; | Stakeholder Management: : Builds strong relationships with key (internal and external) stakeholders. If in a relationship or revenue generating role is accountable for developing, maintaining and generating revenue from clients. Is the key contact for mid sized clients and handles complex transactions and the second contact for large relationship clients; Partners effectively with key stakeholders to advise them of innovations and developments within their areas of speciality; Delivers impeccable and timeous service levels; Collaborates with and coordinates efforts with different Business Units to enable realisation of business objectives | Finance/P&L: : Accountable for the financial performance of the business unit including shaping and driving the income statement, balance sheet and P&L | Control: : Accountable for ensuring an optimal and compliant control environment that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of the Bank. | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support

•  Apply problem solving skills to solve technical problems on existing applications
•  Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
•  Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
•  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
•  Provide inputs into application documentation for end users
•  Leverage application documentation to guide users through application support processes
•  Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
•  Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
•  Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
•  Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
•  Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
•  Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
•  Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
•  Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
•  Compile and maintain inventory of applications and related details
•  Meet all SLA requirements associated with application support being provided
•  Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
•  Maintain awareness of application risks and opportunities for improvement

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised