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Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that ...
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POSITION PURPOSE
- The Copywriter plays a pivotal role in crafting compelling and strategic content across various platforms, ensuring alignment with the company's brand identity and marketing objectives. This role involves collaborating closely with the marketing team to develop innovative and engaging copy that resonates with our target audience.
ESSENTIAL FUNCTIONS AND DETAILED DUTIES
Content Creation
- Develop creative and engaging copy for marketing materials, including but not limited to website content, blog posts, social media posts, press releases, email campaigns, advertisements, brochure copy and marketing collateral.
- Collaborate with the marketing team to brainstorm ideas and concepts for campaigns and initiatives.
- Ensure all content is consistent with the company's brand voice, style, and tone.
Media Coordination, Press Release Distribution, Monitoring and Reporting
- Manage media lists, building relationships with journalists, and scheduling media events, distributing them to relevant media contacts.
- Monitor and report on media coverage, analysing data, and providing insights for future media strategies based on the reach and impact of press releases.
Research and Optimisation
- Conduct research on industry trends, competitor activities, and target audience preferences to inform content strategies.
- Optimise content for LinkedIn and Press to improve engagement.
Editing and Proofreading
- Write, produce, edit and proofread copy to ensure clarity, consistency, accuracy, and adherence to brand guidelines.
Collaboration
- Work closely with designer, illustrator, head of communication, strategic implementation lead and head of marketing and other creative team members to integrate copy seamlessly into visual assets and multimedia projects.
- Collaborate with cross-functional teams to ensure alignment of messaging and consistency across all channels.
Requirements
- Bachelor’s degree in marketing, communications or similar field.
- Proven experience (2 – 5 years’) as a copywriter or similar role, preferably in a marketing or advertising setting.
- Exceptional writing, editing, and proofreading skills with a strong command of grammar, punctuation, and style.
- Creative thinker with the ability to generate innovative ideas and concepts.
- Strong understanding of media engagement, social media, digital platforms and media.
- Proficiency in Microsoft Office Suite and familiarity with content management systems (CMS).
- Ability to work effectively in a fast-paced environment, prioritise tasks, and meet deadlines.
- Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams.
Performance Measures
- Evaluate the effectiveness of content by tracking engagement metrics and audience feedback.
- Continuously improve content strategies based on performance analytics and industry trends.
- Maintain open communication and coordination with the marketing team to ensure alignment of goals and objectives.
- Meet project deadlines and deliver high-quality content that improves engagement.
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POSITION PURPOSE
- The Digital Marketer plays a crucial role in driving the company's online presence and digital marketing initiatives. This role involves developing and executing digital marketing strategies across various channels to enhance brand awareness, drive traffic, and generate leads.
ESSENTIAL FUNCTIONS AND DETAILED DUTIES
Digital Strategy Development
- Develop and execute comprehensive digital marketing strategies to achieve business objectives, including increasing brand awareness, driving website traffic, and generating leads.
- Collaborate with the marketing team to align digital marketing efforts with overall marketing objectives and campaigns.
Content Creation and Optimisation
- Create and optimise content for various digital channels, including; loading blogs, social media, email campaigns, and digital advertisements.
- Conduct research and implement strategies to improve engagement increase organic traffic.
Social Media Management
- Manage company's social media accounts and develop engaging content to build brand presence and engage with the audience.
- Monitor social media trends and implement strategies to increase followers, engagement, and brand loyalty.
Email Marketing
- Plan and execute email marketing campaigns, including creating email templates, writing compelling copy, and analysing campaign performance.
- Segment email lists and personalise content to improve open and click-through rates.
Paid Advertising
- Manage digital advertising campaigns across various platforms, such as Google Ads, Facebook Ads, and LinkedIn Ads.
- Monitor campaign performance, optimise ad creative and targeting, and adjust budgets to maximise ROI.
Analytics and Reporting
- Monitor and analyse key performance metrics across all digital marketing channels.
- Prepare regular reports to track campaign performance, identify trends, and make data-driven recommendations for optimisation.
Collaboration
- Collaborate with cross-functional teams, including design, content, and sales, to ensure alignment of digital marketing efforts with overall business goals.
- Stay up-to-date with the latest trends and best practices in digital marketing and share insights with the team.
Requirements
- Proven experience in digital marketing, including SEO, social media, email marketing, and digital advertising.
- Proficiency in digital marketing tools and platforms, such as Google Analytics, Google Ads, Facebook Business Manager, and email marketing software.
- Strong analytical skills and ability to interpret data to drive decision-making.
- Excellent communication skills and ability to collaborate effectively with cross-functional teams.
- Creative thinker with the ability to generate innovative ideas and solutions.
Performance Measures
- Evaluate the effectiveness of digital marketing campaigns based on key performance metrics, such as website traffic, engagement, leads, and conversions.
- Continuously optimise digital marketing strategies and tactics based on data-driven insights and best practices.
- Meet project deadlines and deliver high-quality digital marketing initiatives that align with overall business objectives.
- Maintain open communication and collaboration with the marketing team to ensure alignment of goals and objectives.
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POSITION PURPOSE
Responsible for the management of the retail shopping centre. Ensure investment growth and maximum income of centre and properties through effective management and asset control. Develops related budgets, prepare monthly forecasts, prepares management packs for clients, manage management meetings, oversees leasing contracts, procures services, handles third party service contracts, capital expenditure and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective operations management of Centre and Properties and facilities.
- Centre and Property Management
- Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attends meetings / functions related to successful operation of Centre i.e. SAPOA, CJP etc.
- Devises a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigates/initiates proposals for refurbishments
- Maintains a hands-on control of projects in hand
- Reviews the building status/grade annually and maintain the standards within those grade
- Clients Reporting
- Provides accurate information to clients according to agreed format timeously, including co-owned properties
- Prepare and Manage monthly management meetings including co-owned properties
- Analyses of monthly income / expenses
- Monitors turnover rentals
- Analyses of operating costs on a quarterly basis in terms of the approved forecasts
- Monitors of all municipal recoveries (and general recoveries) on a monthly basis
- Planning and Budgeting
- Prepares and completes budgets by January each year
- Completes of forecasts timeously
- Reviews rental quarterly and ensure best possible rate achieved and maintained
- Assists in formulation of business plans for the unit
- 5 Year budget – preparation and control
- Quarterly review and monitoring results
- Quarterly Expenditure / Analysis
- Sets and motivates Capex /TI philosophy per building in consultation with client
- Approves TI standard specification as recommended by the Project Manager
- Approves Capex within authority limits
- Ensures we conform to Capex philosophy and procedures
- Estimates new operating costs
- Ensures recovery of operational costs in accordance with Lease terms
- Debtors and Creditors Management
- Undertakes monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action
- Credit Control and responsible for management of Arrears, Legal action and Write-offs
- Parking Management
- Attends monthly / ad hoc interaction meetings for all parking areas
- In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parking areas
- Tenant Relations
- Deals with correspondence / interaction with tenants as require
- Ensures that leases are timeously renewed and all vacant space is let and in a presentable state
- New Tenants
- Determines and recommends letting mandates (i.e. rental levels, installation cost etc.)
- Undertake lease negotiation and maintenance of tenant relationships
- Controls new leases and records of same
- Oversee Lease Administration
- Controls / oversees new installations (through technical manager where appropriate) including: Premises design, negation/liaison/control with/of professionals and contractors and sign off acceptance of complete premise
- Existing Tenants
- Reviews lease agreements both direct and through building management where applicable
- Oversee Lease Administration
- Tenant liaison and public relations
- Controls/arranges centre promotions through merchant’s association/s or promotion committee/s
- Regular assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
- Expense Control
- Checks and authorises payment of accounts
- Authorises cleaning, consumables, electrical and general maintenance orders
- Controls wage and salary allocation
- Controls municipal payments and recoveries there against
- Ensures cost effectiveness and performance of contractors
- Financial Management
- Monthly financial statements
- Monthly management reports
- Accurate budgeting and reporting
- Operating costs
- Calculates operating costs for charge-out to tenants
- Ensures recoveries as appropriate
- Tenant mix i.e. what business should be established / recommended
- Networking with tenants, public, external organizations
- Issues tender documents
- Expense control
- Checks and approves payment of accounts
- Controls cleaning, consumables, electrical and general maintenance
- Controls municipal payments and recoveries there against
- Ensures effective performance of contractors
- Oversee Expense administration
- Customer liaison
- New Tenants
- Lease negotiation
- Maintenance of tenant relationships
- Existing Tenants
- Reviews lease agreements in line with pre-determined letting mandates
- Tenant liaison and public relations
- Plans, coordinates and controls centre promotions
- Records tenant turnover levels
- Public relations and Marketing
- Establishes and maintains sound public relations
- Attracts people to the centre
- Advertising Materials
- Motivates and assists tenants to improve their services
- Oversee Marketing of the Centre and Properties
- Grow Non-GLA Income and find opportunities hereof
Assumes responsibility for the effective repairs and maintenance of the centre and Property
- Asset Management
- Controls/schedules/implements regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attends site meetings with contractors in respect of maintenance/expansion of projects
- Monitors progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaises with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
- Maintenance
- General Maintenance of Buildings and premises
- All electrical, electronic, mechanical and air conditioning equipment
- Complies with the O H S act and all other statutory requirements
Assumes responsibility for the security of all the Centre and Property facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Occupational health and safety
- The development of security action plans, systems and directives
- The management of security guards on shift
- The establishment and maintenance of an emergency preparedness programme
- The training of Maintenance and Security personnel in Occupation and Health Safety
Assumes responsibility for the effective management reporting and records.
- Oversees preparation of monthly, annual, and other management reports.
- Assesses and reports on monthly performance against budgets.
- Prepares and motivates consolidated monthly reports for submission to client
- Monitor monthly management reports
- Assess and report on monthly performance against budget
Assumes responsibility for ensuring professional business relations with tenants, suppliers, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Company facilities are well maintained and secure and meet the needs of the Company.
- Centre and Property operations are efficiently and cost effectively administered.
- Current and Property and future Centre and Property needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
- Be able to manage and lead a team efficiently and lead the SA Corporate Western Cape Portfolio of Centres and Properties.
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance, Centre and Property management training preferred
- Diploma/Degree in Business Management/Property Management
- Related Property Courses
REQUIRED KNOWLEDGE
- Excellent understanding of Centre and Property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
SKILLS/ABILITIES
- Excellent leadership abilities
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Able to use all related maintenance equipment and computer applications
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POSITION PURPOSE
Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
- Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
Assumes responsibility for the effective operations management of the Centre and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc.
- Deals with contractors on daily basis.
- Liaises with tenants with regards to operational problems.
- Responds to emergency call outs.
- Day to day running and control of:
- Tenant complaints
- Security
- Air Conditioning
- Cleaning, Electrical, Plumbing etc.
- Authorises of invoices for payments.
- Issues tender documents.
- Calculates operational costs for charge out to the tenants nsure recoveries where appropriate
- Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
- Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Identifies security threats and develop action plans for the prevention of incidents
- Establishes and maintains security systems for the Centre and tenants
- Monitors shops and businesses and react on emergency calls
- Establishes and maintain security information network
- Liaisees with SAPS and local authorities
- Plans the manning of the center and manage guards on duty
- Determines the needs for security systems and equipment
- Communicates with tenants regarding security systems
- Develops and implements security devices
- Creates security awareness amongst staff, tenants and shoppers
- Compiles budgets and control expenditure
- Establishes emergency plans
Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
- Develops and implements safety directives
- Completes financial forecasting duties, and generates and updates schedules for building expenditures.
- Creates safety awareness and trains staff in Health and Safety.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
- Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
- Oversees the procurement of furnishings and equipment in accordance with budget planning.
- Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
- Ensures that all maintenance agreements and leases are current.
- Ensures that billing discrepancies are promptly tracked and resolved.
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Procurement policy is fully complied with.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Company facilities are well maintained and secure and meet the needs of the Company.
- Centre or Property operations are efficiently and cost effectively administered.
- Current and future Centre or Property needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
EDUCATION/CERTIFICATION:
- Matric.
- Additional related maintenance and Centre management training preferred.
REQUIRED KNOWLEDGE:
- Excellent understanding of Centre or Property management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
EXPERIENCE REQUIRED:
- Five or more years of related experience, with at least two or more years of supervisory experience.
SKILLS/ABILITIES:
- Excellent leadership abilities.
- Able to organise, coordinate, and direct team activities.
- Strong problem solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
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POSITION PURPOSE
Responsible for lease administration as assigned. Keeps tenant records, deposit and lease fees accounts accurate and current. Completes related reports, summaries, and records, and performs related clerical duties.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the accurate and timely completion of assigned leasing administration functions, including:
- Terminates tenant accounts on instruction and notifies departments
- Captures journal entries:
- Lease Fees & Deposits & appropriation of deposits
- Advises meter readers of changes
- Arrange invoices for tenants paying deposits/rental in advance
- Upload all relevant documents to BOL & send original lease for archiving
- Electricity & Water Adjustments – Notifies Utility Company, advises meter readers of tenant movements, Electricity & Water adjustments
- Send tenant copies of signed lease & offer
- Credit rating procedure
Assumes responsibility for the accurate and timely completion of assigned lease administration functions, including:
- Drafts and prepares leases
- Keep register of all lease movements
- Captures and Processes lease agreements via owner’s approval form
- Cedes leases
- Prepares, cancels and amends Lease agreements, Addenda and Suretyships
- Handles & checks deposits, bank guarantees & maintaining replacement bank guarantees & additional deposits, updating all reports accordingly
- Reconciliation of deposit account
- Adhering to assigned deadlines & timelines as required
- Ensuring all processes in terms of lease tracking are adhered to
Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management
- Maintains regular contact with other departments to obtain information and/or to correct transactions (Liaise with Property Administrator on tenant movement)
- Assists Portfolio Management personnel as needed
- Keeps management informed of area activities and of any significant problems
- Attends and participates in management meetings & take minutes of such meetings
Assumes responsibility for related duties as required or assigned
- Completes special projects as assigned
- Any other duties related to loading and processing of lease renewals & administration thereof
- Update & maintain lease audits
- Update & maintain building lease profiles
- Upload monthly leasing reports for management packs
- Prepare monthly executive summary for reporting to leasing manager
PERFORMANCE MEASUREMENTS
- Lease documents, records, and reports are accurate, current, and timeously submitted
- Good working relations exist with company personnel
- Good communication and coordination exist with Leasing Manager - Provide Assistance as and when required
- Management is appropriately informed of area activities
- Lease administration is completed in accordance with established standards, policies, and procedures
QUALIFICATIONS
- Education/Certification: Matric
- Good understanding of “Legal Leases”
- Basic understanding of accounting practices
SKILLS/ABILITIES
- Well organized and detail oriented
- Good math skills
- Excellent grammar and spelling skills in business
- Good attention to detail and accuracy
- Cooperative and willing to assist others
- Excellent communication skills
- Administration skills
- Dependable
- Self-starter
- Excellent computer skills
- Flexible
- Good interpersonal skills
- Able to use PC, calculator, and other basic business mechanisms
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POSITION PURPOSE
- The purpose of the Marketing Assistant is to provide the Marketing team within Cushman & Wakefield | Broll with Marketing administration assistance.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Website
- Updating of website through Content Management System and briefing in Agency
- Extracting Web Analytics on a monthly basis
External Emailer
- Content collation
- Briefing content into design
- Distribute Emailer through Mailchimp
- Extracting of Emailer Analytics on a monthly basis
Internal Digital Magazine
- Collating of Content
- Briefing content into design
- Distribution of internal digital magazine
Social Media
- Social Media (Facebook & LinkedIn) Monthly Content scheduling
- Social Media Ad placements
- Uploading of YouTube Videos
- Extracting of Social Media Analytics on a monthly basis
Public Relations
- Following up on content and information from Business Unit heads for PR purposes
Events
- Assist with the event coordination internally and externally on an ad hoc basis
Google Adwords / SEO
- Implementation and optimization of SEO strategies including keyword search
- Manage Google Adword campaigns to maximize web traffic and conversion
- Google Adwords / SEO reporting
PERFORMANCE MEASUREMENTS
- Successfully execute marketing campaigns / initiatives across the agreed channels, as per the approved KPI’s
- Contribute towards to companies online presence and growth through marketing initiatives set out in marketing strategy
- Collaborate with business units to collate all information required for the marketing initiatives, through strong communication skills
- Monitor and provide observations on all marketing platforms
- Demonstrates strong event coordination skill across ad hoc internal and external events
- Takes initiative in identifying growth opportunities for innovation within the marketing department
- Staying up to date with our competitors marketing initiatives/ activities, including staying up to date with latest marketing trends.
- Strong admin skills
EDUCATION/CERTIFICATION:
- Degree / Diploma in Marketing / Digital Marketing
REQUIRED KNOWLEDGE:
- MS Office, Social Media Marketing, Email Marketing, PR Knowledge, Events assistance / coordination, creative knowledge and Google Adwords / SEO knowledge, Website Management
EXPERIENCE REQUIRED:
SKILLS/ABILITIES:
- Communication Skills, People Skills, Analytical thinking, Creativity, Interpersonal Skills, Presentation Skills, Time Management, Works well under pressure, problem solving.
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POSITION PURPOSE
Responsible for the management of the Property. Ensure investment growth and maximum income of the Property through effective property management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost. Keeps senior management well informed of area activities and significant problems.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective operations management of the property and its facilities.
- Property Management
- Keep abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attend meetings / functions related to successful operation of Property i.e. SAPOA, CJP etc.
- Asset Management
- Control/schedule/implement regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attend site meetings with contractors in respect of maintenance/expansion of projects
- Monitor progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaison with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
- Client Reporting
- Provide accurate information to client according to agreed format timeously
- Analysis of monthly income /expenses
- Monitoring of turnover rentals
- Analysis of operating costs on a quarterly basis in terms of the approved forecasts
- Monitoring of all municipal recoveries (and general recoveries) on a monthly basis
- Planning And Budgeting
- Preparation and completion of budgets by January each year
- Complete of forecasts timeously
- Review rental quarterly and ensure best possible rate achieved and maintained
- Assist in formulation of business plans for the unit
- 5 Year budget – preparation and control
- Quarterly review and monitoring results
- Quarterly Expenditure / Analysis
- Set and motivate capex /TI philosophy per building in consultation with client
- Approve TI standard specification as recommended by the Project Manager
- Approve capex within authority limits
- Ensure we conform to capex philosophy and procedures
- Estimate new operating costs
- Ensure recovery of operational costs in accordance with Lease terms
- Building Management
- Devise a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigate/initiate proposals for refurbishments
- Maintain a hands-on control of projects in hand
- Review the building status/grade annually and maintain the standards within those grade
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented
- Debtors Management
- Monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action
- Creditors Control
- Responsible for Management:
- Arrears
- Legal action
- Write-offs
- Parking Management
- Monthly / ad hoc interaction meetings all parkades
- In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades
- Tenant Manager
- Deal with correspondence / interaction with tenants as required.
- Ensure that leases are timeously renewed and all vacant space is let and in a presentable state.
- New Tenants
- Determination and recommendation of letting mandates (i.e. rental levels, installation cost etc.)
- Lease negotiation and maintenance of tenant relationships.
- Control of new leases and records of same
- Control / oversee new installations (through technical manager where appropriate) including:
- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise
- Existing Tenants
- Renewal of Lease Agreement both direct and through Building Management where applicable
- Tenant liaison and public relations
- Control/arrangement of Centre promotions through merchants association/s or promotion committee/s
- Regular assessment of tenant’s turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
- Expense Control
- Check and authorise payment of accounts
- Authorise cleaning, consumables, electrical and general maintenance orders
- Control wage and salary allocation
- Control municipal payments and recoveries there against
- Ensuring cost effectiveness and performance of contractors
Assumes responsibility for the effective maintenance and reporting of financial records.
- Oversees preparation of monthly, annual, and other management reports.
- Assesses and reports on monthly performance against budgets.
- Prepares and motivates consolidated monthly reports for submission to client
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Property personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Building/s are well maintained and secure and meet the needs of the Company.
- Property operations are efficiently and cost effectively administered.
- Current and future Property needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance and property management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
SKILLS/ABILITIES
- Excellent leadership abilities
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Able to use all related maintenance equipment and computer applications
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POSITION PURPOSE
The Visual Communications Designer will play a vital role in creating visually compelling designs that effectively communicate the company's brand identity and marketing objectives. This position involves collaborating closely with the Group marketing team to produce a variety of design materials, including brochures, PowerPoint presentations, graphics, graphs, information leaflets, and more.
ESSENTIAL FUNCTIONS AND DETAILED DUTIES
Design Production
- Produce high-quality designs for marketing materials such as brochures, PowerPoint presentations, graphics, information leaflets, and other collateral.
- Collaborate with the marketing team to understand project requirements and objectives.
- Ensure all designs align with the company's brand guidelines and visual identity.
Creative Collaboration
- Work closely with the Copywriter, head of communication, strategic implementation lead, and other creative team members to integrate designs seamlessly into marketing campaigns.
- Collaborate with cross-functional teams to ensure consistency across all visual assets and multimedia projects.
Project Management
- Manage multiple design projects simultaneously and prioritize tasks to meet deadlines.
- Coordinate with printers and other vendors to ensure the quality of final deliverables.
Research and Innovation
- Stay updated on industry trends and best practices in visual communication design.
- Research competitor designs and industry trends to ensure our designs remain innovative and relevant.
Requirements
- Proven experience as a visual communications designer or similar role, preferably in a marketing or advertising setting.
- Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other graphic design software.
- Creative thinker with the ability to translate concepts into visually appealing designs.
- Strong understanding of design principles, typography, and color theory.
- Ability to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines.
- Excellent communication and collaboration skills with the ability to work closely with cross-functional teams.
PERFORMANCE MEASUREMENTS
- Evaluate the effectiveness of designs by tracking engagement metrics and feedback from stakeholders.
- Continuously improve design strategies based on performance analytics and industry trends.
- Maintain open communication and coordination with the marketing team to ensure alignment of goals and objectives.
- Meet project deadlines and deliver high-quality designs that contribute to the success of marketing initiatives.
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail