Latest Jobs at Black Pen Recruitment

Job Description

Italian-Speaking Luxury Travel Consultant (Travel/Lifestyle)

Are you a Travel Expert? Are you passionate about all things travel? 

Then we have a position for you!

Our client, a UK-based Luxury lifestyle company, delivers their service through a combination of their proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. They are currently looking for a Italian-Speaking Luxury Travel Specialist. 

Job Type: Full-time | Office-Based

Requirements

The ideal candidate should have/be:

• A proven track record of leisure sales, as well as worldwide itineraries, in a travel retail or tour operator environment

• Passionate about delivering high quality personalised service

• Fluent in written and spoken Italian

• Motivated and resourceful

• A strong communicator

• Sound knowledge of GDS (preferably Amadeus)

• Strong understanding of the Swiss market and Swiss members

Responsibilities:

• Establishing strong relationships with our members via telephone and written communications, truly understanding their travel preferences and interests

• Planning and designing high quality, accurate and detailed itineraries reflecting our members’ brief and highlighting & helping with all the ‘need to knows’ before travelling such as visa or Covid requirements

• Handle the full sales and service cycle of a members’ journey

• Maintaining regular contact with members, helping them tailor itineraries further and using your exceptional sales skills to secure the bookings

• Actively cross-selling our lifestyle services 

Did we spark your interest? Then apply today!

We look forward to hearing from you soon!

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Job Description

Greek Speaking Customer Sales & Services Representative

Our amazing client based in Cape Town specializes in handling inbound and outbound customer enquiries that include - telephone calls, faxes, emails and social media responses. Our client is now looking for a Greek Speaking Customer Sales & Services Representative to join their team. 

Job Type: Full Time | Permanent

Requirements

• Fluent in Greek (Native) Verbal & written skills essential 

• Excellent customer service skills essential  

• Experience in call centre or travel & tourism industry preferred

• Excellent Computer literacy & technical skills

• Knowledge & experience on MS Office products & able to work on Windows-based operating systems 

• Previous experience on travel reservations systems is beneficial

• Own transport

• No criminal record.  You will be required to complete biometrics

Your Role as a CSSR includes:

• Working for a prestigious airline brand on various workstreams

• Providing assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages

• Working on renowned airline reservations systems and handling outbound voice calls, written correspondence & other multimedia channels daily

• Daily interactions with international passengers with queries and compliments

• Required to meet specific key performance indicators and meet expected client service levels

• Demanding and time-sensitive call centre environment

• Experience the multicultural work environment with colleagues from all over the world

• Fully paid product and systems training provided

Only Permanent residence permit/ South African ID holders and VISA candidates will be considered 

We are looking forward to hearing from you soon!

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Job Description

Account Manager (E-Commerce)

Do you have 1 years experience as a Account Manager? Are you a highly driven and passionate individual?

Then we have the opportunity for you!

Our fantastic Client, based in Cape Town, is a leading e-commerce company who is looking for an energetic and eager to learn individual to join their growing team. 

As a Account Manager, you’ll focus on closing New Business across various industries. Everything ranging from restaurants, leisure, beauty, wellness, fitness,  entertainment and services will be your playground for closing a deal. You’ll use your skills to build relationships with their potential clients and make this relationship grow to partnerships. You’ll have autonomy when it comes to prioritising accounts, negotiating complex offers and crafting delightful campaign structures with the end customer in mind. 

Job Type: Office-Based

Requirements

• Relevant tertiary degree/diploma in business, finance or other relevant fields

• 1 years experience in account manager role or similar

• Experienced in new-business hunting and KPI driven sales environments

• Comfortable cold calling and generating leads

• B2B sales experience considered an asset

Who you are:

• Energetic and passionate individual

• Highly ambitious and driven individual

• Eager to learn and improve

• Comfortable in a fast-paced, competitive environment

• Curious about people, local  businesses and latest trends

Responsibilities: 

• Prospecting New Business leads through: cold calling, established networks and independent  research 

• Contacting, consulting with- and closing deals 

• Take ownership of contract negotiation process

• Use consultative selling strategies to reach merchants’ desired outcomes and maximise profit 

Benefits:

• Free staff discounts (on top of discounts!) on deals 

• 18 Days leave 

• Work in their awesome, relaxed and fun culture - and they tend to dress that way too! 

• Quarterly and monthly team events and much, much more!

Do we spark your interest? The send us your CV today!

We are looking forward to hearing from you!

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Job Description

Senior Python Developer (SaaS)

Are you an experienced ​Senior Python Developer (SaaS)? Are you looking for a remote job? 

Then we have the opportunity for you!

Our client is a leading provider of a powerful SaaS platform that organizes and accelerates businesses offering insurance solutions with Headquarters based in Cape Town. This tech business is moving ahead in a positive trajectory which is certainly why it is backed by several top-ranking/highly recognized global FinTech investors.

And now… they are looking for someone, to become an integral member of this rapidly-growing company. Our client is looking for a ​Senior Python Developer to join their awesome remote team.

The ideal candidate is a motivated, takes ownership, and a creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions. 

Job Type: Full-Time | Remote

Requirements

• BSc. Computer Science BSc. (Engineering) MSc. PhD

• 4+ years’ experience as a Backend Engineer

• Previous experience/demonstration of expertise in the domain supercedes 

• Experienced with Python 

• Experience with Django + Django Rest Framework 

• Experience with Gitlab and Gitlab CI 

• Previous experience with designing systems from the group up, and taking software through its full lifecycle 

• Experience with JWT and other Auth methods 

• Experience with Angular 2+ 

• HTML5/CSS3/Javascript/Typescript is a plus 

• Experience with AWS/Cloud Architecture is a plus 

• Experience with AWS Solutions Architecture is a plus 

• Previous experience in FinTech is a plus

Responsibilities:

• Review and refine business requirements, system requirements & functional specifications for clients 

• Assist in developing test case procedures and maintaining test documentation, test plans and test schedules 

• Gathering and analysis, basic coding and data mapping. 

• Ongoing problem analysis. Conduct research to ensure best practices are applied.

• Issue management; logging, follow-up, resolution, ad hoc duties and analysis.

• System support exposure: maintaining an incident management process; analyzing the nature of incidents 

• Using Agile methodology where the incremental builds are delivered to the customer in every two to three weeks' time 

• Lead Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings Mentor and manage junior team members 

• Take accountability at client/product level for deliverables 

• Develop business process diagrams and flows

• You will be expected to distil the key features of these insurance products into specifications and workflows that can be turned into technical specifications. 

•  You will be expected to solicit business requirements from our partners and to assist in turning these requirements into technical specifications. 

• You will report to the CTO and work closely with the software development team as well as the business development team. 

Did we spark your interest? Then apply today!

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Job Description

Cyber Security Engineer (Fintech/Cryptocurrency)

Are you an experienced Cyber Security Engineer with insight into the world of Fintech? Someone who understands crypto and the blockchain space.

Our Client, an American based remote company, is looking to hire a Cyber Security Engineer with experience in the financial services industry, to join our exciting remote team.

They are one of the fastest growing cryptocurrency exchange companies in Africa and are aiming to make cryptocurrency accessible to everyone on the continent backed by some of the biggest names in the industry.

As a Cyber Security Engineer you will protect the infrastructure (including networks, services, resources and software) from a range of criminal activity. You will monitor networks and systems, detect security threats ('events'), analyse and assess alarms, and report on threats, intrusion attempts and false alarms, either resolving them or escalating them, depending on the severity.

Top candidates are clear communicators who are highly self-motivated; eager to collaborate, exchange knowledge and apply new skills to proactively seek out weaknesses in the environment.

Job Type: Remote

Requirements

Requirements:

• 5 years experience as a Cyber Security Analyst

• A passion for cyber security and a keen interest in IT

• Solid Experience with setting up and managing SIEM technologies

• Excellent IT skills, including knowledge of computer Vulnerability assessment, threat modelling, networks, operating systems and software security

• An understanding of the cyber security risks associated with various technologies and ways to manage them

• Certified as an Ethical Hacker

• Strong experience in cyber defenses and detection of offenses

• In-depth knowledge of parameter manipulation, session hijacking, and cross-site scripting

• Experience in assisting with building, hardening, and maintaining systems used for penetration testing

• A good working knowledge of various security technologies such as network and application firewalls, host intrusion prevention and anti-virus

• Analytical and problem-solving skills to identify and assess risks, threats, patterns and trends

• Experience working in AWS or Azure with a strong desire to further one’s skills

• Verbal communication skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals.

• Time-management and organisational skills to manage a variety of tasks and meet deadlines

• The ability to multitask and prioritise your workload

• Excellent attention to detail

• An ability to work under pressure, particularly when dealing with threats and at times of high demand.

Responsibilities: 

As a cyber security analyst, you'll need to: 

• Keep up to date with the latest security and technology developments

• Research/evaluate emerging cyber security threats and ways to manage them

• Plan for disaster recovery and create contingency plans in the event of any security breaches

• Monitor for attacks, intrusions and unusual, unauthorised or illegal activity

• test and evaluate security products

• Design new security systems or upgrade existing ones

• Use advanced analytic tools to determine emerging threat patterns and vulnerabilities

• Engage in 'ethical hacking', for example, simulating security breaches

• Identify potential weaknesses and implement measures, such as firewalls and encryption

• Investigate security alerts and provide incident response

• Monitor identity and access management, including monitoring for abuse of permissions by authorised system users

• Liaise with stakeholders in relation to cyber security issues and provide future recommendations

• Generate reports for both technical and non-technical staff and stakeholders

• Maintain an information security risk register and assist with internal and external audits relating to information security

• Monitor and respond to 'phishing' emails and 'pharming' activity

• Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues.

Type of person: Critical thinking, strong in your domain and can engage and lead some of the largest most intimidating companies in the world

Team:

• Exude your upbeat energy and enthusiasm each and every day to motivate your team to be the best they can in every aspect of what they do

• Celebrate the success of others by recognising the contributions of committed team members and their achievements

• Align your values with the Mission, Vision and Values of our team

• Be a role model for the our organisational culture by creating a positive impact at every touchpoint with people, with every word you say or put in print and everything you do

• Communicate in a fashion that is respectful and well understood

• Collaborate with your peers to collectively think of innovative ideas that drive business through technology

• Build and utilise working relationships with internal business partners across the organisation and external business contacts

Do we spark your interest? Then send us your CV today!

We are looking forward to hearing from you!