Latest Jobs at Fidelity Services Group

The overall purpose of job:

• To sell our commercial division products to new and existing commercial / industrial and corporate clients to meet and exceed the required revenue and client targets
• Senior consultants are expected to source and develop strong relationships with Commercial, Industrial and Corporate clients.

Duties and Responsibilities:

• Build relationships with and sell to existing FADT commercial clients
• Sell to new potential FADT commercial, industrial corporate clients
• Prepare and present quotes and if applicable contracts as per above requirement
• Complete all related administration
• Attend site meetings as necessary
• Prepare and present weekly sales reports
• Senior Consultants are expected to Coordinate Projects, Integrate various technologies,  Prepare proposals and presentations

Minimum Requirements:

• Matric or equivalent
• Valid Driver’s Licence
• Own reliable vehicle
• Previous sales experience (Residential or Commercial would be an advantage)
• Product knowledge on Intruder essential, advantage on CCTV, Fire Systems & Access Control
• Sales qualification would be advantageous
• Proof of previous sales to target

COMPETENCIES:

• Drive for results
• Attentive and energetic
• Time management
• Strong interpersonal skills

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Overall Purpose of the Job: 

The Community Operations Manager (COM) is required to assist the Branch Manager with growth and the local strategy. The COM will be responsible for all operational and managerial functions including the following:

The COM is responsible to conduct proactive training with all armed response and Residential Guarding officers in the area. (Change culture from Reactive to Proactive), Building relationships with the SAPS (Sector members, sector commanders, CPF members and station commanders). Attend all CPF, crime & community meetings together with the Branch Manager. Record and analyse all crime in the area, identify crime trends and arrange and lead all proactive internal and joint special operations based on the crime trends. Equip all Reaction and Residential Guarding officers with the skills to identify and address potential crime before it happens and by that reducing crime in the focused areas thus assisting to grow the client base.

Minimum Requirements

• Senior Certificate or equivalent.
• Post matric qualification in General Management advantageous.
• 3 years’ minimum experience, at Mid-Management level.
• Grade A Security Certificate.
• Experience in the Security Industry.
• Valid driver’s license with own reliable vehicle.
• Firearm competency (business purposes).

Duties & Responsibilities

Pro-active Strategy

• Develop and continuously revise a pro-active training strategy for the area (patrols, standoff points, joint operations, visibility drives)
• Develop an understanding of the customer needs to drive strategy development. In conjunction with the Branch manager, identify area of high attrition (service, price & competitors), high crime and low reconnection areas. Arrange at least 1-2 operations in the identified areas per week. Identify any building sites in the area and ensure maximum visibility around these properties.
• Understanding of the competitive landscape as it relates to the pro-active model.
• Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
• Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trend identified
• Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
• Quarterly area security risk assessment to be conducted based on the modus of operandi identified from all incidents (identify vulnerable areas with in the areas and propose solutions / suggestions to the Branch Manager for further discussion with the community.

SAPS Involvement

• Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
• Be a key go-to-person by both operations and business to assist in solving crime incidents through SAPS contacts.
• Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible.
• Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc

Customer Service

• Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC). Ensure the process of acknowledging messages, dispatching and feedback are adhered to.
• Compile and distribution a monthly report to all stakeholders on the pro-active measures taken and the success thereof.
• Attend all serious crime incidents personally, and assist the client with any/all security needs.
• Regularly meet with Residential Guarding site steerco’s.

Staff Training

• Work with training resources to ensure that specific proactive training is conducted with all reaction and Residential Guarding officers within the area (Ensure training is aligned to the pro-active approach)
• Continuous on the job training/evaluations are conducted with all staff – training to include: proactive meet & greets / open gates / stop & question / supervision of Residential Guarding guards / identification of possible weak spots (security breaches) / Mindset change of reaction officers from reactive to proactive / public space protection

Marketing Alignment

• Keep marketing and communications informed on developments within this portfolio (Generating and communicating PR material)
• Ensure all operations are recorded (report and photo’s) and sent to Branch Manager and marketing to arrange to be distributed to all clients.
• Understand and manage client perception identified through client perception surveys.

General

• Assist Regional Operations Manager with general discipline in the area enforcing patrols, standoff points and SOP adherence.
• Managing daily, weekly and monthly compliance and required operational duties.
• Manage all response areas measuring service levels on response times maintaining response targets set out in are KPI.
• Compile reports, preliminary reports for incidents and accidents for management.
• Manage and keep standard operating procedures to a high level, ensure that these policies are adhered to daily.
• Control budget and manage overtime and expenses.
• Manage and control all purchases.
• Manage all new employees as required in the recruitment process.
• Manage and keep track of all disciplinary hearings.
• Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
• Conduct performance appraisals and manage HR manage system.
• Check and control PSIRA registration/competencies/training monthly.
• Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
• Manage and control FAMS firearms requirements.
• Logistics Management (i.e. distribution and control of firearms, compiling and control of all reports and paperwork).
• Manage Payroll requirements daily and monthly (time books, leave, OT and absenteeism).
• Manage and improve all processes and resources to ensure compliance with the corporate Zero Harm philosophy.
• Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
• Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
• Assisting Regional Manager with the implementation of systems.
• Running “special projects”.
• Dealing with IR related manners and disciplinary enquiries.
• Monitoring/Coaching/Assisting of staff to continually better themselves (motivate staff)
• Managing performance goal targets, in line with operational requirement and company strategy.
• Take direct and full responsibility for the area. To be on call 24hours.
• Monitoring of BPSI clocking’s and drive discipline not having unmanaged clocking’s -103’s.
• Maintenance and managing of Residential Guarding sites.

Competencies (Technical & Behavioral)

• Computer Literate (MS Office, advanced Excel, PowerPoint).
• People Focused.
• Time Management.
• Customer Focus.
• Managing and Measuring Work.
• Building Effective Teams.
• Work under pressure and adhere to deadlines.

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MAIN PURPOSE OF JOB:  

To effectively quote and sign up potential clients requiring the services of ADT Security. Incumbent’s main focus is to sign up reconnections (clients that move out of an existing ADT premises, signing up the new owner).

QUALIFICATION & EXPERIENCE:

• Matric
• PSIRA Grade C - Advantageous
• 5 year’s sales experience
• Knowledge of a broader spectrum of alarm system.

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Listener experience Advantageous
• Valid driver’s licence Compulsory
• Own Reliable car - Compulsory
• Ability to handle conflict and work under pressure.
• High energy levels

ADMINISTRATION

• All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. 
• Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00.  The only exception will be for the consultant to “walk” the paperwork personally
• Accurate submission of reports \ research information to department heads or hub leaders when required
• Timeous submission of cell phone statements and commission sheets.

HANDLING OF LEADS

• Appointments will be booked between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators.  Leads received today will be booked for tomorrow; there will be the exception for urgent calls.
• Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check.
• Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded.
• Alarm only (no radio link-up - only alarm equipment).
• Full alarm (complete new alarm with radio link-up).
• Panic Alarm (panic system with radio link-up) to Department Heads coded list for closing ratio’s etc.  List to include consultant’s name and number of appointments.

SELLING

• Handling all the ADT clients that relocate / move
• Responsible to sign up the new tenant/owner of the existing ADT property and show the client how to operate the alarm system (Handover)
• Test the system from the property while he/she is at the appointment
• In the event of an existing client relocating, Sales Consultant to sign him up at the new premises
• Possess the skills to do a link-up and an installation quotation.
• To quote, design alarm systems and advise client of security needs
• Payments for installation remains the consultant responsibility, remember you will only receive installation commission once payment has been received in full
• Technical liaison regarding installation booking – follow up

AFTER SALES SERVICE

• Should the client request a service call from you please ensure that this is handed over to technical department
• Liaison with technical to ensure that installation has been completed in full
• Courtesy calls to clients for installation follow up and referral business.

GENERAL

• Assisting as and when required with street promotions
• Attending meetings, training, conferences and workshops when required.

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MAIN PURPOSE OF JOB: 

The incumbent will be responsible for ensuring the effective running of the fleet within the region by ensuring the maximum number of serviced and reliable vehicles is available for deployment. The incumbent is also responsible for analysing all available fleet information to ensure optimal utilization of vehicles and report back to business.

Minimum Requirements

• Relevant Degree or three-year diploma – Fleet or Transport Management
• At least 3 years’ experience in fleet and motor vehicle assessment/management essential
• 5 years’ experience at Middle Management level
• Possess a valid Driver’s License
• Computer Literate (MS Office, advanced Excel, PowerPoint, Internet)
• Financial acumen
• People Management experience with a proven track record of employee engagement and development
• Stakeholder management

Key Performance Areas

• Monitor and provide feedback to managers regarding fuel consumption.
• Authorize the procurement and cancellation of fuel cards.
• Scrutinize fuel reports received from suppliers to ascertain correct fuel consumption.
• Sample controls of vehicle monitoring equipment to determine levels of excessive idling.
• Liaising with management to leverage of best practices within Fleet division.
• Implement all fleet SOPs.
• Prepare for the purchase of capital items and assets (including lease vehicles).
• Plan and authorise the purchase of consumables and maintenance of vehicles for region.
• Asset management.
• Implement three quote system for all procurement.
• Work closely with the Finance department monitor expenditure and invoicing.
• Assist in budget preparations and management.
• Set the tone and advocate zero harm initiatives and implement strategi.es to ensure employee health and safety.
• Ensure legal compliance of fleet.
• Manage accidents.
• Reduce vehicle off the road incidents.
• Discuss and plan auction process.
• Discuss and plan maintenance schedules.
• Ensure timeous fitting of equipment: tracking unit, bullet proof glass, vehicle branding.
• Identify potential fleet problem areas/challenges.
• Management of all customer vehicle-related complaints.
• Staff management and development.

COMPETENCIES

(TECHNICAL & BEHAVIOURAL)

• Action oriented.
• Functional technical expertise.
• Change management agent.
• Problem solving.
• Managing and measuring work.
• Drive for results.
• Negotiating
• Aligning for performance
• Safety awareness
• Time management

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Purpose 

The purpose of this position is to ensure that the professional and occupational outputs of the Tactical Training Instructor is executed in accordance with the incumbent’s defined job description, as well as organization policies and procedures, and that the incumbent at all times conform to legislative and ETQA regulations & requirements when carrying out designated vocational training responsibilities. 

Key Job Outputs 

• Conduct professional training interventions within Fidelity ADT 
• Conduct on-the-job Tactical Training and Coaching with Armed Reaction Officers
• Participate actively externally and within the company as a professional trainer with initiatives related to training solutions. 
• Consistently adhere to all training requirements to reduce risks associated with the learning and development. 
• Compliance of all accredited Training interventions related to quality assurance with SASSETA, NKP, PSIRA, PFTC, CAA and others 
• Attend to training functions as a team player in a manner that contributes to the control of resources logistics and assets to the best interest of the Company at all times. 

Minimum Requirements

• Must have a grade 12 school qualification. 
• PSIRA Registered Grade B
• Valid driver’s license Code: B 
• Training and development qualification related to training or similar functional fields. 
• At least five (5) years training experience within the security training environment. 
• Strong people skills with proven ability to motivate both direct and indirect teams to perform at their best. 
• Ability to work within an environment that is innovative and be able to utilize a common-sense approach with sound judgement and provide clear direction. 
• Strong understanding of regulatory requirements, expectations and business impacts. 
• Demonstrated high level of integrity and trustworthiness. 
• Superior communication, interpersonal and presentation skills. 
• Ability and willingness to travel, as required. 
• Clear criminal record 
• Proficiency in all Microsoft Office 365 packages. 

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Overall Purpose of the Job:

The purpose of the position is to provide leadership and assistance to Management throughout the Group to implement the SHE Management System and drive cultural change, with the objective of minimizing accidents, injuries, and environmental damage through promoting compliance with Statutory, Company and Customer SHE requirements.  Position will be base at the Witbank Branch.

Minimum Qualifications and Experience:

• 4-6 years’ experience in Environmental Health & Safety Management.
• Related Environmental Health & Safety certificates or equivalent courses completed (i.e., RCAT & Risk management, Environmental Health & Safety Management, etc.)
• Computer Literate (MS Word, Excel, Power Point, Outlook, Internet)
• Skilled in delivering training programs, presentations and development of policies and procedures.
• Valid Driver’s License
• Diploma / Degree in SHE Management will be an advantage.

Main Duties:

• Drive a culture of “Zero Harm to People and the Environment” across the Group
• Build strong working relationships to assist Managers to consistently implement the Company’s SHE Policy and Management System
• Provide leadership, mentoring, guidance and development of SHE Team
• Promote incorporation of SHE into business planning and assist with establishing SHE management performance measures.
• Develop and implement National SHE Projects, Processes and Procedures
• Implement and monitor the Risk Assessment and Control System Nationally
• Implement and monitor compliance with the Contractor Management Program Nationally
• Assist and coordinate the investigation and management of accidents, incidents and near misses.
• Monitor the performance of each region, report on the performance of each region and report on the effectiveness of the SHE Management system.
• Conduct SHE system quality checks and produce accurate data for use in reporting.
• Develop and coordinate delivery of SHE Training Programs
• Coordinate the implementation of occupational rehabilitation and the Injury Management Program of legislative changes and emerging issues and communicate with the business.
• Co-ordinate and assist with audits.
• Collaborate across boundaries internally with SHE professionals, and externally with industry, statutory and professional bodies.
• Ability to travel as and when required.
• Attend DOL / DOH audits and investigation.
• Assist with all SHE matters throughout all three divisions within the Group.

Fidelity mySolutions Duties:

• Drive compliance on the system
• Assist with project management and maintenance.
• Monitor usage and monthly reporting.
• Training and guidance
• Action plans and status updates
• Loading SHE system background work for the system to function properly.

 Behavioural Competencies:

• Strong ability to multitask, attentive and energetic.
• Ability to work independently and handle pressure.
• Exceptional Communication skills (written and verbal) to relate across all levels in the organization.
• Managerial Courage and ability to communicate effectively with senior management.
• Good interpersonal skills and ability to influence senior management to commit to SHE Responsibilities.
• Champion of Integrity and Trust
• Customer Focus
• Learning/Change Agility
• Build Effective Teams and Manage Diversity
• Manage Vision and Purpose
• Drive for Results
• Business Acumen

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Key Performance Areas:

• Reviewing the outstanding Service reports on Greenfleet
• Rerouting of the fines
• Management of the licence renewals proactively
• Tracking the standing vehicles on a weekly basis and sending report to the General Manager
• Management of the warranty work
• Overseeing the driver training process
• Management of the fleet on the asset registers
• Analysing the fuel reports – Route VS consumption
• Managing the vehicle repairs and fuel budgets
• Reviewing of the vehicle tracking reports
• Reviewing of the weekly vehicle inspection reports
• Supporting finance department and the fleet manager

Qualifications, experience and other competencies

• Matric Certificate.
• Strong command of English 
• Strong administrative and organizational skills, with the ability to work independently and professionally
• Good interpersonal and communication skills
• Ability to liaise professionally with personnel at all levels
• Highly motivated and enthusiastic
• Must be able to work under pressure
• Own transport is essential
• Proficiency in Microsoft Word, Outlook, SAP as well as Excel

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Position Summary: 
Support the Human Resources Department by performing special projects as well as deliver a human resource functions that supports the company’s overall strategic aims and objectives.

The HR Ops Coordinator is an integral part of the company’s HR team and will provide guidance and support to managers and employees across the full range of HR related matters. Responsible for process excellence, HR system and analytics support. This team works closely with Talent management, payroll and partners with HR Field Solutions to support the effective day-to-day HR transactions.

Essential Duties and Responsibilities

General HR Administration

• To act at all times in accordance with all Company policies and procedures.
• Provide support and guidance to managers and staff across the full range of HR related matters and contribute to the successful delivery of Fidelity ADT’s Human Resource function through supporting and reflecting the company’s core values, aims and objectives.
• Responsible to ensure that Human Resource Department requirements for administrative support are undertaken efficiently and professionally.
• Act as HR Champion for the respective Regions.
• Strive for innovative ways to improve the daily administration within the Human Resource Department.
• Coordination of disabilities
• Coordination of BPSI clocking system
• Coordination of Bravery Awards and Long Service Awards
• PSIRA Administration and follow up
• Provident Fund: Knowledgeable about the Fund and benefits, able to answer all related questions
• Manage and update the HR Manage System to ensure employee records are accurate and kept up to date.
• Responsible for the administration and upkeep of the HR Manage system, providing information and support to managers and employees as requested.
• Ensure electronic employee personnel records are kept up to date on the HR Manage System.
• Develop and maintain appropriate systems and procedures as required.
• Processing of employee death claims, Medical Aid Changes etc.
• Deal with all employee benefits i.e.: Leave etc.
• Managing of Maternity Leave applications.
• Assisting in providing compliance in all areas of human resources.
• Providing monthly reports when necessary.

Deliver effective HR Administrative support to Talent Management

• Ensure the essential new hire documents are processed to payroll within company deadlines.
• Provide HR onboarding of all new employees.
• Assist with compiling of employee contacts and offer letters.

General

• To attend training as required for your role.
• To attend regular team meetings, briefing sessions for employees.
• To perform duties commensurate with the responsibilities of the role and ad hoc projects as required from time to time.
• To promote employee relationships in a positive and professional manner.
• To prepare and present reports as and when required to.
• To provide support for other departmental members during all leave of absence days, and in times of emergencies.

Job Requirements
Qualifications

• Post –matric HR qualification

Experience

• Minimum 1 year working in the Human Resource Department 

Knowledge and Skills

• Computer literate (MS word, Excel, Power Point)
• Verbal and written communication skills
• Numerate and literate
• Excellent time management skills, able to work under pressure

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Overall Purpose of the Job: 

The Community Operations Manager is to assist the Branch Manager with growth (OI, customers, attrition etc.) and the deployment of the local community strategy within the branch.  The incumbent will be responsible for all operational managerial functions within the branch, including but not limited to the following:

Minimum Requirements

• Senior Certificate or equivalent
• Post matric qualification in General Management advantageous
• 3 years’ minimum experience, at Mid-Management level.
• Grade B PSIRA Certificate
• Valid driver’s license.
• Firearm competency (Business purposes)
• Grade B Security Certificate – (existing or to be obtained on appointment)

Duties & Responsibilities

Pro-active Strategy

• Develop and continuously revise a pro-active training strategy for the area (patrols, stand-off points, joint operations, visibility drives, etc.).
• Develop an understanding of the customer needs to drive strategy development. In conjunction with the Branch Manager, identify areas of high attrition (service, price and competitors), high crime and low reconnection areas. Arrange at least 1-2 operations in the identified areas per week. Identify any building sites in the area and ensure maximum visibility around these properties.
• Understanding of the competitive landscape as it relates to the pro-active model.
• Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
• Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trends identified.
• Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
• Quarterly area security risk assessment to be conducted based on the modus operandi identified from all incidents (identify vulnerable areas within the areas and propose solutions / suggestions to the Branch Manager for further discussion with the community.

SAPS Involvement

• Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
• Be a key go-to-person by both operations and business to assist in solving crime incidents through SAPS contacts.
• Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible.
• Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc.

Customer Service

• Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC). Ensure the process of acknowledging messages, despatching and feedback is adhered to.
• Compile and distribute a monthly report to all stakeholders on the pro-active measures taken, and the success thereof.
• Attend all serious crime incidents personally, and assist the client with any/all security needs.
• Regularly meet with LSS site steering committees.

Staff Training

• Work with training resources to ensure that specific proactive training is conducted with all reaction and LSS officers within the area (ensure training is aligned to the pro-active approach).
• Continuous on the job training/evaluations are conducted with all staff – training to include: proactive meet & greets / open gates / stop & question / supervision of LSS guards / identification of possible weak spots (security breaches) / mind set change of reaction officers from reactive to proactive / public space protection.

Marketing Alignment

• Keep marketing and communications informed on developments within this portfolio (Generating and communicating PR material).
• Ensure all operations are recorded (report and photos) and sent to Branch Manager and marketing to arrange for distribution to all clients.
• Understand and manage client perceptions identified through client perception surveys.

General

• Assist Regional Operations Manager with general discipline in the area enforcing patrols, standoff points, and SOP adherence.
• Managing daily, weekly, and monthly compliance and required operational duties:
• Manage all Response areas, measuring service levels on response times and maintaining response targets set out in area KPI.
• Compile reports, Preliminary reports for incidents and accidents, for management.
• Manage and keep standard operating procedures to a high level, ensure that these policies are adhered to daily.
• Control budget and manage overtime and expenses.
• Manage and control all purchases.
• Manage all new employees as required in the recruitment process.
• Manage and keep track of all disciplinary hearings.
• Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
• Conduct performance appraisals and manage HR manage system.
• Check and control PSIRA registration/Competencies/training monthly.
• Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
• Manage and control FAMS firearms requirements.
• Logistics Management (i.e. distribution and control of firearms, compiling and control of all reports and paperwork).
• Manage Payroll requirements daily and monthly (Time books, leave, OT and absenteeism).
• Manage and improve all processes and resources to ensure compliance with the corporate Zero Harm philosophy.
• Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
• Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
• Assisting Regional Manager with the implementation of systems.
• Running “special projects”.
• Dealing with IR related matters and disciplinary enquiries.
• Monitoring/Coaching/Assisting of staff to continually improve them-selves (motivate staff).
• Managing performance goal targets, in line with Operational requirement and company strategy.
• Take direct and full responsibility for the Area. To be on call 24hours.
• Monitoring of BPSI clocking’s and driving discipline of not having unmanaged clocking’s -103s.
• Maintenance and managing of LSS sites.

Competencies (Technical & Behavioral)

• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Extensive knowledge of Operations, Sales, Technical and Administration.
• Integrity and trust
• People Focused
• Command Skills
• Managing through systems
• Time Management
• Business Acumen
• Drive for results
• Customer Focus
• Managing and Measuring Work
• Building effective teams

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Minimum Requirements:

• Grade 12
• Diploma or equivalent qualification preferred.
• Sound knowledge and relevant experience of tender/BID administration.
• Excellent typing skills.
• Attention to detail and accuracy essential.
• Ability to plan and meet deadlines under pressure.

Responsibilities

• Prepare and review tender pricing schedules.
• Ensure that all Tenders completed within the stipulated time frames and according to the stipulated requirements.
• Ensure Client contract obligations are met.
• Maintain contact with Sales and Operations to ensure all opportunities are communicated and maintained.
• Assisting Branches with supportive marketing material i.e. Profiles
• Be available for customer visits (as and when required)
• Liaise with specific departments to manage prequalification questionnaire and required documentation for Clients on behalf of Management.
• Compilation and consolidation of tenders and accurate compilation and consolidation of costings of tenders.
• Compilation and consolidation of quotes for Branches.
• Updating of tender reports on a monthly basis for the Department Manager.
• Maintain necessary filling system monthly.
• Handover of awarded tenders/contracts.

Other personality attributes:

• Must be honest and reliable.
• Must have good verbal and language abilities.
• Must be assertive.
• Must be self- motivated.
• Pay attention to detail.
• Willing to work overtime.
• Willing to Travel

Core Competencies:

• Self-development
• Communication skills
• Teamwork

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Job Description

The position for a Mining Security Manager is vacant within the Fidelity Security Services Group based within the Witbank and Secunda Area, reporting to the General Manager.  This position will be responsible for the provision of security services to the various Mining Companies and oversee all Crime Prevention/Investigation and Physical Security.

Minimum Requirements

• Matric/Grade 12 Certificate or equivalent.
• PSIRA Grade A/B registered.
• Valid Driver’s License with own reliable transport is required.
• At least 8-10 years’ experience in the Security & Protection Services Industry especially within the Mining Security Sector.
• Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
• Health and Safety experience - within the Mining Industry.
• Knowledge of ISO 9001:2008 Quality Management and its requirements.
• Great knowledge and experience in Organisational and Environmental Health and Safety, equivalent courses completed (SAMTRAC & Risk management, Environmental Health & Safety Management, etc.) will be an added advantage.
• Risk Audits/Risk Assessments, Implementation of client SOP’s.
• Great understanding of Security Management statutory requirements and dynamics.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• Sound planning, administration, interpersonal communication, and client liaison skills are required.
• Developing of policies/procedures and SOP’s.
• Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
• No criminal record or any pending cases.
• Medically Fit.
• Own Reliable transport.
• Willing to travel when required.

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services Group and the Client(s) with regards to security services rendered.
• Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client (s).
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client(s).
• Constantly evaluating the service levels provided and making recommendations to the Client(s) regarding the improvement of security services – Risk Assessments.
• General management and supervision of security staff to ensure that the required performance levels are always met.
• Liaising daily with management on various operational issues
• Liaising daily with Regional Management on various Operational matters.
• Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions – where applicable.
• Ensuring the timeous submission of reports to both client(s) and Head Office as required.
• Submitting relevant weekly / monthly incident and general reports to Management.
• Investigating incidents and reporting on such.
• Pro-active planning on various sites and clients.

Core Competencies:

• Analytical, Critical Thinking & Planning skills.
• Leadership & Self Development.
• Goal Setting & Organisational skills.
• Driving & Managing change.
• Driven for results.
• Interpersonal skills.
• Communication direction & skills.
• Development of others.
• Teamwork.