Latest Jobs at Fidelity Services Group

• Providing a professional and efficient service to customers by diagnosing, troubleshooting, and repairing cash acceptance devices. Ensuring customer satisfaction. Attending to all cash acceptance device calls given by Management, the Installations Team, and the Call Centre.

 Minimum Requirements:

• Matric / Grade 12 / National Senior Certificate.
• Valid Driver's License.
• Outstanding customer service skills.
• Technical experience.
• Excellent technical, problem solving and analytical skills.
• Strong written and oral communication skills.
• Ability to work weekends and holidays.
• Grade C PSIRA Registered.

Key Performance Areas: (not totally inclusive)

• Provide service and customer support during field visits or dispatches
• Manage all on site installations, repairs, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solution
• Comprehend customer requirements and make appropriate recommendations/briefings
• Produce timely and detailed reports
• Recordkeeping: Document all actions and call details, job cards completed in detail, group SLA updates etc.
• Operate vehicle in a safe manner
• Adhere to all company’s filed procedures and processes
• Maintain a professional appearance
• Build positive working relationships with customer
• Adhere to SLA requirements/time frames and monthly preventative maintenance on devices
• Adhere to management instructions

 Core Competencies

• Demonstrates integrity by modelling CashMaster’ s values and ethical standards
• Strong analytical skills
• Focuses on impact and result for the client and responds positively to feedback
• Leads teams effectively and shows conflict resolution skills
• Consistently approaches work with energy and a positive, constructive attitude
• Builds strong relationships with clients and external actors
• Remains calm, in control and good humoured even under pressure
• Demonstrates openness to change and ability to manage complexities
• Ability to advocate and provide policy advice
• Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
• Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
• Excellent communication and negotiation skills to persuade and influence others
• Ability to multi-task and prioritize work schedules

 Skills

• Analytical
• Communication
• Critical thinking
• Diplomacy
• Leadership and team building
• Change management
• Project management
• Persuasion and influencing
• Judgement and decision making
• Service orientation

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Job Description
Qualifications, experience and other competencies required:

• Minimum Grade 10
• Grade C accredited and registered
• Minimum of 2 years in the security industry
• No criminal record
• Willing to undergo criminal checks regularly
• Must be physically fit
• Must reside in the area the position has been advertised

Key areas of responsibility will include:

• Report writing
• Safeguarding
• Patrolling
• Entrance and exit control
• Completing relevant registers
• Standard duties as per training

Core Competencies:

• Good communication skills
• Able to work under pressure
• Able to follow instructions accurately
   

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Overall Purpose of the Job:

• To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch.  To maintain high operational standards, growing the branch, meet deadline, achieve budget and endeavour to reduce crime levels.

Minimum Requirements

• Post matric qualification in General Management advantageous.
• Management diploma advantageous.
• 3 years’ minimum Security experience, at Management level.
• Financial knowledge of Budgets, forecasting and Profit and Loss
• Grade A Security Certificate – (existing or to be obtained on appointment)
• Must reside in Kuruman

Duties & Responsibilities

Leadership

• To consistently provide strong leadership of the branch and its employees.
• To communicate with passion the vision and strategy of the branch and its performance.
• To make timely, considered decisions for the long-term success and development of the branch.

Finance, Planning & Controls

• Submit budget plans and stretch targets for each facet of the branch, and ensure these are continually met.
• Submit annual business plans, operating and sales budget for the branch in accordance with regional requirements.
• Manage and ensure accurate forecasting for branch in accordance with Finance.
• Manage Branch P&L to ensure profitability is sustained and growth is achieved.
• Manage effective collections for the branch.

Operations

• Ensure that effective planning/ production controls are established in all areas and are a key management tool.
• Maintain business functions to increase productivity, quality and customer service whilst reducing costs by utilising modern process techniques.
• Champion the development of a customer focused quality improvement culture.
• Ensure that the appropriate customer service metrics are monitored regularly and that prompt actions are taken where necessary.
• Ensure that service levels throughout the branch is sustained.
• Drive a community driven pro-active service throughout the branch.
• Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road.
• Manage operational Area Managers to ensure operational excellence throughout the branch.
• Ensure client visits for contact crimes are attended to (It is expected that the manager does not delegate this duty)

Health, Safety and Environment

• Maintain health & safety policies and working procedures.
• Ensure compliance with Company policies, SA laws, codes of practices and corporate guidelines.

Commercial

• Be proactive in regularly reviewing customer requirements and feedback.
• Communicate with customers on a regular basis.
• Ensure close liaison with branch sales team.
• Exploit new market and product opportunities via various external routes.
• Create an environment where solutions to technical customer demand issues can be resolved creatively with commercial viable products.

People Management

• Identify training and development needs among staff and coach accordingly.
• People management, including all HR related issues as well as staff development.
• Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available.

Business development

• Together with operational managers identify Residential Guarding and bulk sale opportunities.
• Generate proposals for bulk business/Residential Guarding sites.
• Drive community involvement through operational collaborations and the effective communication thereof.
• Manage the profitability of Residential Guarding schemes.

Competencies (Technical & Behavioural)

• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Extensive knowledge of Operations, Sales, Technical and Administration.
• Integrity and Trust
• People Focused
• Command Skills
• Managing through systems
• Time Management
• Business Acumen
• Drive for results
• Customer Focus
• Managing and measuring work
• Building effective teams

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Job Description

• A vacancy exists for a Security Manager.   The position will report to the  Branch manager. 

Minimum Requirements:

• Grade 12 (Matric) Certificate of equivalent.
• PSIRA Grade A registered and accredited.
• 5-8 Years Security experience.
• Minimum 4 - 5 years’ Residential/Estate Security Experience.
• No Criminal Record or any pending cases.
• Valid driver’s license with own reliable transport.
• Staff Management experience essential.
• Computer literacy and very strong Admin Skills.
• Must be physically fit and in good health.
• If and when required and do site visits after hours.
• Applicants to reside in Durban

Key Performance Areas: (not totally inclusive):

• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Dealing with all required administration matters.
• Liaising daily with Branch management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Management.
   

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Job Description
Experience, Requirements and Qualifications:

• Matric/Grade 12 Certificate or equivalent.
• Afrikaans & English speaking, writing and understanding
• Computer literate - email, Word, Excel, PowerPoint, est.
• Must be willing to attend incidents and meet with clients afterhours when required.
• Must be PSIRA Registered and Accredited (Min Grade B) Grade A preferred.
• Valid Driver’s License with own reliable transport is required.
• At least 10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• No criminal record or any pending cases.
• Extensive knowledge on HR and IR Policies and Procedures.
• Strong leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Must have sound knowledge of ISO 9001:2008 Quality Management System and its requirements.
• Financial skills, Budgeting and knowledge of financial reports.
• Sound Planning and Administration skills a must.
• Excellent client liaison skills are critical.

Job Description / Key Performance Areas: (Not totally inclusive)

• Managing several Operations Managers in allocated areas to ensure that contractual requirements are met as stipulated by the Clients.
• Maintaining good relations between Fidelity Security Services Group and the Client with regards to security services rendered.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the clients.
• Constantly evaluating the services levels provided and making recommendations to the client regarding the improvement of services.
• General management and supervision of Operations Managers and supervision of Security staff to ensure that required performance is met at all times.
• Dealing with all required administration matters.
• Liaising daily with Management and Senior Management on various operational matters.
• Ensuring that all HR and Payroll related queries are dealt with promptly.
• Submitting relevant weekly / monthly incident and general reports as required by Management
• Formulate disciplinary action and attend to CCMA matters.
• Manage vehicle fleet, attend to and investigate all vehicle accidents, complete accident reports and complete all WCA Claims.
• Manage firearm registers and controls with support of Armory. Investigate firearm incidents.
• Liaising daily with Regional Management on various Operational matters.
• Must have sound knowledge of the ISO9001:2008 Management System.

Competencies Required and Personality Attributes:

• Assertiveness.
• Strong leadership abilities and Management competencies.
• Presenting and communicating information.
• Driving and Managing change.
• Persuading and influencing.
• Innovation and change.
• Goal Setting and Organizational Skills.
• Deadline and Results Driven.
• Customer/Client focus.
• Teamwork.
• Development of others.

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Overall Purpose of the job:   

• Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation. 

Minimum qualifications and experience: 

• Matric or equivalent 
• Minimum 3 years’ experience as an Electronic Security technician 
• Programming, wiring, installations and fault-finding experience 

Job Requirements & Other Attributes: 

• Valid code 08 driver’s licence essential 
• Must be PSIRA registered (Grade C) 
• Basic electronic understanding 
• Knowledge of Access control, CCTV, Fire Detection and IP systems 
• Knowledge on Impro, Softcon, GSC, Barriers, Turnstiles, Ziton, Bosch and similar products 
• Be able to read of plans do reticulation, cabling, termination and installation of electronic security equipment. 
• Do fault finding on existing equipment and be able to do servicing on said equipment. 
• Able to work standby as and when required 

Main duties & Responsibilities: 

• Program system as per specifications 
• Plan the cable runs with the wireman 
• Obtain customer codes before attending a call daily and when on Standby 
• Complete handovers 
• Complete job cards after every installation 
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call 
• Keep stock up to date and assist store man with stock take 
• Keep the company vehicle clean 
• Submit petrol slips 

Core competencies: 

• Customer Focus 
• Approachability 
• Integrity and Trust 
• Management relationships 
• Composure 
• Functional/Technical Skills 
• Problem Solving and Troubleshooting. 
• Self-Development 
• Technical Learning  
• Listening 

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Job Description
Minimum Requirements

• Grade 12, Matric
• Minimum of 3 years experience as a  controller
• Computer literate
• No criminal record.
• PSIRA registered with a Grade C
• Must be fully bilingual
• Experience in Vehicle and radio monitoring highly advantageous
• Valid Drivers Licence required

Key Performance Areas (not totally inclusive)

• Regular communication with vehicles
• Monitoring vehicle on tracking system
• Report writing skills
• Ensure security and manage staff
• Planning of routes and schedules
• Communication with clients and sorting out their queries

Core Competencies

• Organizational skills.
• Interpersonal skills.
• Assertive skills
• Must have good problem solving skills
• Must be highly driven and able to work on his/ her own

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MAIN PURPOSE OF JOB:

• The aim of a Monitoring Centre Associate I is to handle incoming signals and the monitoring of all Response and Patrol resources.

QUALIFICATION & EXPERIENCE:

• Grade 12 (Matric)
• Grade C PSIRA Registered

Responsibilities and duties:

Administration 

• Monitor and action emergency and non-emergency signals
• Phoning of the Premises/ Clients/ Key holders
• Recording all relevant information into the activations by means of computer
• Record and report all incidents and accidents to the senior on duty
• Ensure all relevant administrative work and handled signals are completed
• Monitoring and action of vehicle violations
• Updating of timesheets

COMPUTERS AND EQUIPMENT MANAGEMENT

• Report any faults to the appropriate authority on duty
• Not abuse the use of company telephones for private telephone calls
• Effective use and compliance of safety and zero harm standards

TIDINESS OF THE MONITORING CENTRE

• Responsible for a clean and tidy workstation

CLIENT LIAISON

• Telephonic assistance with any problems or complaints
• Updating of client information i.e. holiday instructions/other client information to be given to Monitoring         Associate IV/V
• Reporting of any faulty alarm systems through the appropriate channel(s)
• Sales leads to be recorded and reported through the appropriate channel(s)

GENERAL

• Have sound knowledge about all facets pertaining to your position
• Attend all required meetings and training sessions
• Not abuse company telephone for private calls

STANDARD OPERATING  PROCEDURES

• Standing Operating Procedures must be upheld
• Meeting and keeping on agreed upon service level and performance targets
• High standard of service must be upheld

ADHOC

• Assisting with other ad-hoc tasks and projects as and when required

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Main purpose of the job:

• To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

 Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Response
• Clear Criminal Record
   

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1 X Grade A Supervisor

2 X Grade B Supervisor

• The above positions are vacant at Bloemfontein, reporting to the Operational Manager. The Mobile Supervisor will be responsible for overseeing the day-to-day operations of a mobile workforce, ensuring that employees are performing their duties efficiently and effectively. This role will involve traveling to different job sites, providing supervision and guidance to employees, and reporting back to management on the progress of projects.

Minimum Requirements:

• at least Grade 11or, Grade 12
• Valid PSIRA Grade A/ B registration and accreditation.
• Numerical literate
• At least 3 years’ experience in the security industry
• Must be able to write reports and incident reports
• Clear criminal record
• Must be able to work shifts
• Valid driver’s license Code 8 or 10 and valid PDP
• 3 Firearm Competency – Handgun /Shotgun and rifle
• Fluent in English. (write and speak)

Key Performance Areas: (not totally inclusive):

• Supervise a team of mobile workers, ensuring they are following company policies and procedures.
• Maintaining good relations between Fidelity Security Services and the client about security services rendered.
• Monitor and evaluate employee performance, providing feedback and identifying areas for improvement.
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
• Conduct regular site visits to ensure quality control and adherence to safety standards.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• General management and supervision of security staff.
• Ensuring that all HR related queries are dealt with promptly.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
• Maintain accurate records of employee attendance, work hours, and project completion.

Other personality attributes:

• Ability to meet strict deadlines.
• Friendly and polite.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure.

Core Competencies:

• Strong planning skills
• Leadership skills
• Organisational skills
• Good interpersonal skills
• Communication skills

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• The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required under supervision in order to protect the lives and property of the clients of the Fidelity Group.  

Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

• Responding to fires, rescues and related emergency and non-emergency humanitarian incidents.
• Responding to incidents involving hazardous substances
• Extricating and/or releasing casualties and conducting emergency operations as directed by the level of authority
• Resuscitating and treating injured persons and conducting emergency operations as directed by next level authority
• Operating a range of equipment to control, manage and extinguish fires
• Operating mobile and fixed breathing apparatus
• Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
• Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
• Participate in training drills, simulation exercises and physical fitness training as directed
• To train all relevant employees on the theory and practice necessary to fight fires
• Advise on preventative and corrective actions. Conduct health and safety inspections to ensure a safe environment.
• Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property
• Perform basic level maintenance on equipment to ensure operational readiness
• Checking, cleaning, testing, and maintaining vehicles and equipment
• Complete computerised occurrence log in order to maintain proper records of daily incidents.

Qualifications, experience, and other competencies required:

• Grade 12 as a minimum school qualification
• IFSAC Accredited
• NFPA 1001 Firefighter 2 certification
• Firefighter II Certification
• Firefighting training and at least 2 years related experience are essential
• Valid, unendorsed vehicle driver’s license
• Advanced driving experience advantageous
• Medically and physically fit
• Good understanding and practice of Fire prevention procedures
• Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
• Clear criminal record.
• Capability to react within efficient time frames to emergency situations
• Administration, interpersonal communication, and customer liaison skills are required.
• Hazmat experience and knowledge
• EMT certification
• First Aid levels 1 to 3
• Basic Ambulance Attendant

Core Competencies:

• Strong communication skills, both verbal and written
• Sound understanding of the Hazmat guidelines
• Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
• Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
   

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JOB REQUIREMENTS & OTHER ATTRIBUTES:

• PSIRA registered (Grade C) advantageous 
• Proven ability to work under pressure and show attention to detail

QUALIFICATION & EXPERIENCE:

• Minimum Grade 12 or equivalent qualification
• Minimum 1 years experience as a Wireman
• Practical electrical/electronic knowledge advantageous

MAIN PURPOSE OF JOB:  

• To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.

DUTIES

• Assist technician with installations of alarm and security equipment
• Assist technician by removing old equipment from clients premises
• Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
• Inform technician of any shortfalls or limitations of the equipment and tools
• Inform technician of cabling required for an installation
• Assist technician with user functions and be able to do a handover

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Overview:

• We are seeking an experienced and detail-oriented Security Systems Technician to support high-security installations across our banking infrastructure projects. This role involves the full deployment and configuration of alarm systems, CCTV surveillance, and network connectivity at banking branches and ATMs. The ideal candidate will have a strong technical background, hands-on installation experience, and the ability to program and troubleshoot integrated security systems.

Key Responsibilities:

• Install, program, and test alarm systems including sensors, control panels, and remote monitoring components at banking locations.
• Install and configure CCTV systems—including IP cameras, DVRs/NVRs, and remote access setups—for interior and perimeter surveillance.
• Perform full network router setup, including IP configuration, port forwarding, and ensuring secure remote access to systems.
• Conduct on-site assessments to determine equipment needs and optimal device placement for maximum security coverage.
• Terminate and test Ethernet and power cables as required.
• Program integrated systems to communicate with central monitoring stations and client control rooms.
• Provide on-site fault finding, repairs, and system upgrades as needed.
• Complete detailed site documentation, including IP addresses, device mappings, user access profiles, and system configurations.
• Liaise with security coordinators, bank facility managers, and IT departments to ensure installations meet project and compliance requirements.

Required Skills & Experience:

• Alarm Systems: Full-cycle knowledge from installation to programming (experience with brands like DSC, Paradox, or Texecom preferred).
• CCTV Systems: Proficient in installing and configuring analog and IP-based surveillance systems, including remote viewing setup.
• Networking: Strong understanding of router installation, static IP configuration, and port forwarding for remote system access.
• Ability to interpret wiring diagrams, floor plans, and security schematics.
• Familiarity with UPS systems and structured cabling is an advantage.
• Valid driver’s license and willingness to travel to various branch locations.
• Excellent fault diagnosis and troubleshooting skills under time pressure.

Additional Requirements:

• Ability to work in secure environments, including high-security branches and offsite ATM locations.
• Strong adherence to confidentiality and security protocols.
• Ability to work independently or as part of a team under project timelines.
   

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• Fidelity Security Group is a leading security services provider, committed to safeguarding people, properties, and businesses. We pride ourselves on providing professional and reliable security solutions. We are currently seeking a highly motivated and skilled Armed Reaction Officers to join our dedicated team. 

 Key Responsibilities: 

• Provide immediate armed response to alarms and emergency situations 
• Patrol assigned areas to ensure safety and prevent criminal activity 
• Respond swiftly to incidents and investigate suspicious activities 
• Work closely with control room personnel to coordinate response 
• Assist in deterring criminal activities through visible armed presence 
• Prepare incident reports and maintain records of patrol activities 
• Ensure safe and secure handover procedures 
• Use conflict resolution techniques to diffuse tense situations without resorting to violence. 
• Follow best practices for threat assessment and the appropriate level of force, keeping public and personal safety a priority 
• Maintain high levels of physical fitness with the ability to handle high-pressure situations 

 Requirements: 

• Grade 10 or NQF level 4 
• PSIRA Registered (Grade B or higher) with Armed Reaction Certificate 
• Valid SAPS Firearm Competency Certificate (Handgun, Shotgun, and Rifle) with Business Purposes 
• Previous experience in armed response or law enforcement (minimum 2 years preferred) 
• Previous mining experience will be an added advantage 
• Clean criminal record 
• Maintain high levels of physical fitness, as the job often involves long hours, quick response, and potential physical engagement 
• Strong communication and interpersonal skills 
• Valid driver’s license with PDP 

 Attributes:

• High level of integrity and professionalism 
• Ability to work independently and as part of a team 
• Strong situational awareness and decision-making skills 
• Ability to remain calm and act quickly in emergencies. 

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• A vacancy exists for a Control Room Operator stationed based at the Secunda Branch. The position will report to the Senior Manager.  The main purpose of the position is to ensure Surveillance operations and report on it. 

Requirement: 

• PSIRA grade B/A renewed. 
• Have at least 3-5 years Control Room environment experience actively working as an Operator. 
• Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs. 
• Good administrative skills. 
• Security Experience – Observe, act and report. 
• Excellent Observation and reporting skills. 
• Excellent English written and verbal communication skills. 
• Contactable references. 
• No criminal record (This will be verified) 
• Reliable and sober habits. 

Main duties & Responsibilities: 

• Establish and sustain effective risk management. 
• Establishment and maintenance of an effective information network to investigate prioritized crime threats.  
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors. 
• Complying with Standard Operating Procedures of the Site. 
• Managing all aspects of the control room. 
• Updating the incident register on a daily basis. 
• Able to exercise and maintain discipline. 
• Key Control 

Behavioral Competencies: 

• Critical Thinking 
• Self-discipline 
• Active Listening 
• Complex problem solving 
• Social Perceptiveness 
• Good communication, planning and organizing skills. 
• Ability to work independently and with own initiative. 
   

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Overall purpose of the job:

• To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required 
• To contribute daily to our mission of earning the reputation that we provide all our clients and partners with superior quality technology and information supported by first rate service.  The incumbent must uphold our promise to clients that we go beyond the expected.  

Duties & Responsibilities:
The job holder is required to manage and maintain all allocated resources 

Vehicle  

• Cleanliness
• Traffic offences
• Roadworthiness

Tools

• Safekeeping of tools are good and serviceable

Stock

• Complete stock take
• Resolve all missing stock

Cell Phone

• Devices are operational   
• Monitor data usage 

Uniform

• Maintain uniform 
• Ensure clean and presentable as per Psira

Perform daily administration and duties to ensure the smooth running of the technical function

• Perform office administrative function w.r.t filing of registers, updating of database etc.

Complete on the job coaching

• With technicians where required
• Attend to all Complaints when required
• Offer product support onsite and remotely.
• Dealing with technical and client queries

Assist with fitments when required

• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems

Maintain fitment quality

• Assist with technical evaluations and repairs   
• Implement new fitment techniques (OEM fitment guideline requirement implementation)
• Specialised fitment techniques 

Ensure that personal hygiene is maintained (as per PSIRA),

• Company uniform in good condition
• Ensure familiarity and adherence to applicable company policies and procedures  

Attend and take initiative to develop own skills

• Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Clear Criminal Record
• Psira Grade C
• Trade test in motor electrical electronics or similar preferred, 
• Auto-electricians qualification advantageous, 
• At least 6-10 years’ experience in the fitment of vehicle tracking equipment 

Attributes:

• Action orientated
• Good fault finding skills
• Attention to detail 
• Problem Solving