Latest Jobs at FNB South Africa

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

Qualifications:

• NQF 5 Certificate - Banking

Experience:

• 1-3 Years

End Date: November 23, 2025

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Think outside the box, driven to write your own paycheck (basic plus commission)
• Have the ability to thrive under pressure and exceed targets in a sales environment.
• Build sound relationships based on trust and openness (Internal and External)
• Produce consistently high-quality outputs within agreed deadlines

You will be an ideal candidate if you:

• Are a go getter with a positive and unbeatable mindset.
• Have a minimum of 1 year sales experience with a proven track record.
• Have a valid matric
• Have an RE5
• Have full FAIS qualification
• Have CPD credits

You will have access to:

• Opportunities to network, collaborate and learn
• A challenging working environment with growth potential
• Opportunities to innovate, explore and make a difference

We can be a match if you are:

• Adaptable and curious
• Hard working and dedicated
• Thrive in a collaborative, highly pressurized environment
• Team player and willingness to go the extra mile

End Date: December 8, 2025

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Job Description

• The Learner role is a development role in which the role incumbent will be completing a formal, registered qualification while gaining work experience.
• During the period of employment, the Learner will be responsible for delivering tasks in order to execute predefined work objectives such as research, analysis, administration, process and project work that add value to the business area.
• The Learner will be expected to fulfil all the requirements of the qualification.
• Additional work-related training will be provided a required
• Identify and escalate potential risks that may lead to increased costs.
• Demonstrate cost consciousness and awareness of personal contribution to costs.
• Increase knowledge and understanding of financial processes and adheres to required operating standards.
• Adhere to the Organisation's shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction.
• Resolve customer dissatisfaction/complaints and takes ownership of the problem. Communicates with customers according to agreed standards.
• Collect customer feedback to help improve customer service.
• Ensure that product knowledge and advice is technically accurate.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Ensures that quality standards are adhered to.
• Adheres to Company policies and procedures. Maintains accurate activity reports.
• Investigate innovative ways to optimise processes.
• Contribute to the alignment of business processes to customer service.
• Advise line management on potential opportunities for process and system improvements.
• Demonstrate the shared value "I get better and better".
• Contribute to the team by working together to achieve team goals thereby living the shared value "We strengthens me".
• Value individual contributions and show respect for others.
• Share information and knowledge that will benefit the team.
• Respect diversity and values inclusivity.
• Identify effective activities to address own development gaps.
• Create own development plan and review plan with team leader. Understand which competencies and skills should be mastered to ensure personal development and performance.
• Demonstrate a commitment to continuous personal improvement in line with the Shared Value "I get better and better".

End Date: November 21, 2025

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Job Description

• To lead financial planning, reporting, variance analysis, and cost management, delivering strategic insights and ensuring statutory compliance.
• You’ll oversee budgeting, audit, and governance, while driving process enhancements across systems (Essbase, HFM) and mentoring junior team members.

Financial Reporting & Compliance

• Prepare monthly flash reports, performance updates, management accounts, and annual financial statements
• Coordinate external/internal audits; review and submit accurate tax returns

Forecasting, Budgeting & Variance Analysis

• Lead budget preparation and presentations, monitor assumptions and variances
• Analyse cost structures, identify savings, implement cost-control and cost-reduction measures

Stakeholder Management & Insights

• Partner with stakeholders to deliver strategic financial insights
• Present analysis to senior management and committees

Systems & Process Optimization

• Master tools like Essbase and HFM; manage financial information systems
• Drive process improvement, efficiency, compliance with accounting standards and policies

Team Leadership & Culture

• Supervise, mentor, and develop junior staff; promote a performance-driven, learning culture
• Support succession planning and knowledge sharing

Special Projects & Ad-Hoc Analysis

• Provide cost-based modelling and interventions; participate in governance and project delivery

Qualifications & Education

• Required: CA(SA) (fully qualified); CIMA may be considered for some roles

Experience:  

• 0–5 years PQE depending on role (0–3 for junior, up to 5+ for senior)

Skills & Competencies

• Financial modelling, Excel, PowerPoint, Essbase, HFM
• Core strengths: analysis, leadership, stakeholder engagement, accuracy, research
• Personal traits: curiosity, agility, self-starter, patient, team-focused, development-oriented 

End Date: November 21, 2025

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Job Description

• To seek, identify and exploit business opportunities for the Bank and growing the portfolio through the acquisition of new clients and the retention thereof and responsible for portfolio management of 0 to 10 million turnover clients

Are you someone who can:

• Responsible for portfolio management of 0 to 10 million turnover clients
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Drive customer service delivery goal achievement in line with predefined standards and in support of sales objectives
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Manage cost to income to increase profitability and efficiencies for the business

You will be an ideal candidate if you:

• Are FAIS compliant
• Have a minimum of a relevant Business Degree
• Have an RE 5 certificate
• Have 3 - 5 year's relevant banking and sales experience
• Are not an unrehabilitated insolvent

You will have access to:

• An innovative work environment
• Opportunities for personal and professional growth
• Collaborative teams

We can be a match if you are:

• FAIS accredited
• Analytical
• Attention to detail
• Strong communicator

End Date: November 22, 2025

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Job Description

• To direct and manage the local market and own Branch's resources in line with the Bank's short- and long-term plan policies and values with a view to generating the highest return on capital employed.
• Promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks.
• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Build brand awareness in the local market to increase awareness and sales opportunities.
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Provide appropriate banking solutions across the business to prospective clients.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Deliver internal and external customer service excellence through adherence to quality service standards.

End Date: November 24, 2025

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• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

Are you someone who can:

• Look after automated Outbound campaign engine that handles all logging and governance checks performed for various campaign type communications.
• Maintenance, improvement and optimisation of current process
• Look after Inbound solutions processes which involve loading, purging and reporting on Offers generated for customers across all channels.
• Adhoc investigations involving Outbound campaigning and/or Inbound solutions.
• Weekend stand-by required on rotational basis.
• Take all necessary actions to ensure compliance with. relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
• Maintain ownership of models through regular audits and updates to ensure relevance.
• Plan and perform regular model updates that capture evolving business complexity in current models
• Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetisation opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
• Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
• Review and assist more junior Quantitative Analysts with processes and models.
• Adhere to model building policies, standards, frameworks, and governance process.
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
• Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
• Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
• Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
• Assist in analysis of available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
• Assist in productionilisation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
• Analyse information requirements, availability and quality of data to feed into management for resolution.
• Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Participate in relevant project related to the businesses overall analytical needs and opportunities.
• Assist as SME for analytics applying own understanding of the operations of the business product or service.
• Determine the business questions that need be answered and determine appropriate analytics models for utilization.
• Source and do some preparation (20-30%) of relevant data sources for analysis.
• Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
• Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
• Build models that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation or efficiency improvements for the business.
• Document and audit relevant processes.
• Document and implement models to address specific business requirements.
• Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
• Deliver within broad parameters.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Engage in cross-functional relationships to obtain and to provide work support.
• Identify, control and escalate potential risks which may lead to increased costs.
• Manage costs or expenses within approved budget to achieve cost efficiencies.
• Deliver against operational and cost targets.
• Prioritise resource allocation to minimise and reduce wastage.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Assess own performance through seeking timely, and clear feedback and request training where appropriate.

You will be an ideal candidate if you:

• Qualifications: Post Grad Degree (Maths, Stats, Economics, Computer Science)
• Skills: SAS, SQL
• Experience: 2/3 years experience

End Date: November 24, 2025

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Job Description

• To effectively manage and oversee all operational aspects in the achievement of the business objectives

The Ideal candidate must have the following exposure:

• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Drive significant growth and profitability in the context of cost management
• Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Enable Business Unit service delivery through implementing systems, processes and metrics for measuring service levels and satisfaction.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirement through Governance - develop, monitor, maintain and ensure compliance in the business
• Identify report and mitigate operational risk at a product, process and/or channel level within a business unit
• Drive operational efficiencies and delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basis
• Manage SLA agreements for the Business in line with business objectives
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Plan and execute campaigns successfully and on schedule. Maintain operational accountability for all campaign execution.
• Support effective teamwork within the function. Participate and collaborate across teams
• Plan and manage performance, skills development, employment equity, talent and culture of Team Leaders and teams in order to improve innovation, achieve efficiencies and increase competencies
• Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities
• Risk and resilience planning (BCAP, BIRA, BRS)
• Infrastructure, building and asset management
• Incident reporting and dashboard ownership
• Internal process optimization and control
• National Sales process maps (AOP, Firstmap, QA)
• Cost and travel control (Shared with Finance)
• Audit and compliance reporting
• Regulatory training completion tracking
• Analyst scorecard monitoring and driving KPI’s
• Understanding of process breakdowns
• Team development and training (Analysts)
• Cost per activity calculation
• Capacity planning
• SLA recovery (Pipeline and cases)
• Fraud prevention and detection
• Process automation
• Data governance
• Tool usage and answer rate
• Training completion rate
• Business Continuity Plan testing
• Quality assurance

You will be an ideal candidate if you:

• 4-5 Years Operational Experience
• Relevant Degree

End Date: November 30, 2025 

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process adhering to policy and process

Are you someone who can:

• ​Achieve the Net Income Return for the Business as defined in the Financial Performance Report of the Business.
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.
• Convert identified leads into successful sales. Achieve individual targets as set according to appropriate business area or sales plan.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Manage existing clients and grow portfolio through making contact and generating leads through the Net Promoter Tool.
• Manage the growth of active customer Account Base to increase client base.
• Maximise cross sell opportunities and strengthen client relationships.
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Track, control and influence service activities with the specific aim to achieve previously determined service targets.
• Comply with governance in terms of legislative and audit requirements.
• Track, control and influence service activities with the specific aim to increase service efficiencies.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies.
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Manage the sales diary (daily) by making agreed number of appointments per month and conduct agreed number of sales presentations per month.
• Provide accurate and reliable sales statistics.
• Manage own development to increase own competencies.

You will be an ideal candidate if you possess the following:

• A completed financial related qualification (NQF5 or higher)

End Date: November 24, 2025

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Job Description

• We are seeking a proactive, technically curious, and people-oriented Support Analyst to join our IT Operations team.
• This support role is ideal for someone with a solid foundation in containerized environments (OpenShift Kubernetes), automation tools, DevOps practices, and
• strong interpersonal skills to support platform users effectively.
• You will be the first line of support for business-critical applications and automated processes, ensuring smooth operations and timely issue resolution. The role involves monitoring orchestration workflows, managing CI/CD pipelines, and assisting users with platform-related queries and troubleshooting.

Key Responsibilities 

• Provide user support for applications deployed on platform. 
• Act as the first point of contact for platform users, resolving issues and escalating when necessary.
• Monitor and troubleshoot automated workflows. 
• Manage and maintain scheduled jobs. 
• Collaborate with development teams and assist with code reviews and advice. 
• Investigate and resolve application and infrastructure issues using various tools, logs and other sources of information.
• Maintain, support and enhance scripts for automation and operational tasks.
• Document common issues, resolutions, and contribute to internal knowledge bases. 
• Participate in incident management, root cause analysis, and continuous improvement initiatives. 

Required Skills & Experience

• Experience supporting applications in OpenShift or Kubernetes environments 
• Hands-on experience with Camunda or similar BPM/orchestration tools (Low). 
• Familiarity with Bamboo or other CI/CD tools (Low).
•  Proficiency in using CLI for troubleshooting and system management (High).
• Working knowledge of Git-based version control systems (Medium). 
• Fundamental understanding of Python and SQL (Medium).
• Basic experience with Bash scripting (Medium). 
• Exposure to cloud services such as Azure and AWS (Low). 
• Strong communication and interpersonal skills to support users effectively (High). 
• Ability to work independently and collaboratively in a fast-paced environment (High).
• Willingness to learn and grow within the role (Medium). 

Additional Requirements

• Exposure to Java development or debugging.
• Experience with monitoring tools and log aggregators (e.g., Prometheus, Grafana, ELK  stack).
• Familiarity with Agile methodologies and ITIL practices.
• Experience with reporting tools like Power BI. 

End Date: November 21, 2025

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Job Description

To provide specialist high-level technical advice, high-level problem resolution of complex problems, system security and policy implementation monitoring.

• Drive business profitability in the context of cost management through Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effective
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
• Provide second level standby and complex problem resolution by interfacing with vendor support to resolve complex application and system configurations
• Provide specialist high-level technical advice for high-level problem resolution of complex problems by monitoring system security policy implementation.
• Monitor changes in legislation, regulations, initiatives, and relevant industry practices. Ensure drafting and implementation of appropriate interventions.  Ensure compliance with audit requirements
• Assess, identify, and mitigate potential risks within the IT system engineering environment and comply with governance in terms of legislative, audit and business policy requirements by drafting policies and procedures for the System Engineering Environment
• Manage systems by setting threshold measurements for capacity and infrastructure upgrades and suggest changes
• Manage the System Efficiencies by suggesting and implementing efficient system changes based on research of new and existing technology to align with business needs
• Set timeline and methodology for system, release upgrades and build test packs for regression testing. Access and implement patches and Fixes in test environment and migrate to live
• Manage own development to increase own competencies
• Obtain and sustain In-depth system / application knowledge to maximise contribution to the role  

End Date: November 21, 2025

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Job Description

• To create testing procedures for complete programs within a suite of programs
• To provide input into test plans, writing test cases and conducting testing 

Are you someone who can:

• Create test plans and test cases for the functionality of a system to prevent errors in the live system
• Build sound relationships based on trust and openness
• Engineer and leverage processes and technologies to meet business needs
• Produce consistently high-quality outputs within agreed deadlines

You will be an ideal candidate if you have the following:

• Minimum: Diploma or required certification in testing or programming
• Preferred: Degree and/or relevant certification including ISEB/ISTQB Certification; TMap Next Engineer; ISTQB Advanced Analyst
• 3+ Years experience
• Preferred: Banking Industry Experience

Key Responsibilities:        

• Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies
• Manage achievement of required execution of service activities captured in the Testing Capacity Model, by receiving and allocating of test requirements
• Action test plans by unpacking the requirements that includes regression testing, system analysis and reviews and create design steps from test cases, execute system validation plans (and liaise with the business Analysts and technical teams in order to compile test scripts)
• Comply, understand and implement all steps and methodology within IT development and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment
• Upgrade existing test scripts to effectively test enhancements and new requirements and execute automated test scripts

End Date: November 25, 2025 

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• As part of our eBucks talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Develop and execute innovative strategies to maximize revenue streams.
• Formulate and implement strategies to increase revenue and market share.
• Develop pricing models, sales approaches, and marketing campaigns to drive growth.
• Leverage strong product knowledge to identify opportunities and enhance product positioning.
• Drive, monitor, and manage KPIs to ensure consistent performance and target achievement.
• Link Customer Value Management (CVM), Customer Experience (CX), and marketing initiatives to meet revenue objectives.
• Conduct customer and market analysis to inform product positioning and improve customer understanding.
• Collaborate across departments to align strategies, ensuring cohesive go-to-market and customer engagement efforts.
• Manage and develop a diverse team, fostering a high-performance culture.
• Ensure value propositions are tailored and compelling to meet customer needs.
• Maintain a keen attention to detail in planning, execution, and reporting.
• Promote a positive, inclusive, and innovative work culture to motivate team members.
• Monitor industry trends, competitor activities, and market dynamics to keep strategies relevant and competitive.
• Assist in setting budget forecasts, financial targets, and resource allocation.

You will be an ideal candidate if you have:

• Proven experience in revenue growth and product marketing.
• Strong understanding of product lifecycle, positioning, and customer insights.
• Experience with CRM, CVM, and CX tools.
• Knowledge of digital marketing and data analytics.
• Innovative and adaptable approach to market challenges.
• Excellent strategic thinking and analytical skills.
• Ability to manage multiple priorities and work cross-functionally.
• Leadership and team management experience.
• Exceptional communication and interpersonal skills.
• Customer-centric mindset with a focus on delivering value.

End Date: November 25, 2025

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Job Description

To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles

• Contribute to the development of larger overall area budget
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Analyse and develop implementation plans against the forecasted financial budget 
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs 
• Control the budget for area including the authorisation of expenditures and implementation of financial regulations.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in 
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships.
• Ensure that the customer is at the centre of the business philosophy, operations and ideas.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
• Creates risk awareness and manages audit findings
• Participate in Group risk forums where required and cascades relevant information through team
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies
• Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions 
• Drive strategic projects, change management and platform integration across operations
• Leverage Group capability to exploit opportunities
• Ensure and encourage adherence to an operational framework of policies and procedures
• Execute defined business strategy by translating it into the business operations
• Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks
• Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
• Be aware of, and responsive to local conditions
• Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan
• Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act
• Acts as a role model for continuous professional development in area of expertise
• Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement

End Date: November 24, 2025 

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Job Description

To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers

• Act responsibly with work related resources in order to contribute to cost containment
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Assist with profit growth for the business through sales and acquisition of new clients
• Support sales through analysis of client portfolio and pro-active client engagement
• Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
• Identify sales opportunities and ensure effective management of the leads pipeline
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Comply with relevant statutory, legislative, policy and governance requirements
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
• Address customer needs in order to meet or exceed customer expectations
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Achieve expected financial targets and uphold associated service levels

Minimum Requirement:

• FSCA Recognized NQF level 5
• RE5
• Mandated for intermediary sub-cats 1.17, 1.18 and 1.22 (not currently under supervision)
• 1 - 2 years of call center experience

End Date: November 24, 2025

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• In this role, you’ll develop and implement risk strategies, monitor control effectiveness and provide clear, insightful reporting to senior stakeholders.
• You’ll manage audit findings, oversee change and privacy risk and leverage platform capabilities to enhance assurance and compliance.
• If you’re passionate about driving proactive risk management and influencing key decisions, this is your opportunity to make a real impact.

You will be an ideal candidate if you possess the following:

• Proven experience in risk management (Audit, Risk Management or Compliance Management)
• Strong capability to analyse risk data, identify trends, and propose effective mitigation strategies.
• Ability to thrive in a dynamic environment with evolving risks and priorities.
• Comfortable managing multiple projects under tight deadlines.
• Comfortable using quantitative and qualitative methods for risk assessment, ideally within financial services, fintech or another regulated industry
• Understanding of privacy risk management principles and data protection regulations.
• Ability to integrate privacy considerations into operational risk frameworks.
• Solid understanding of risk management regulations, frameworks and corporate governance structure.
• Ability to anticipate emerging risks and align risk management strategies with organizational objectives.
• Skilled in translating complex risk scenarios into actionable plans.
• Strong ability to work with cross-functional teams, consolidate information and challenge the status quo / contribute to robust discussions and application of minds
• Exceptional reporting, communication and stakeholder collaboration and management skills.

What’s in it for you?

• Exposure to senior leadership and strategic decision-making
• Opportunity to shape risk frameworks in a dynamic environment
• Career growth in a forward-thinking, innovation-driven organization
• Collaborative culture within hybrid work flexibility

Additional Requirements & Knowledge –

• Degree in Commerce, Law (LLB) or Risk Management are advantageous to the role
• Recognised professional qualification or certification in governance, risk management, compliance management and/or applicable certification will be advantageous to the role
• Regulatory reporting experience is essential

End Date: November 25, 2025

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Job Description

To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through.
• Ensure effective management of the leads pipeline.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Contribute to innovation by finding faster and more accurate ways of working.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Deliver exceptional and high-quality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Act responsibly with work related resources in order to contribute to cost containment.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Achieve expected financial targets and uphold associated service levels.

End Date: November 24, 2025 

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Job Description

• To create and update technical test scripts to run automated testing to prevent errors/defects in the live system

Maintains existing scripts. Debugs results of automated testing

• Increase operational efficiency and suggest solutions to enhance cost effectiveness through the development of technical test scripts
• Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions by resolving queries fast and effectively
• Create and update automated scripts to run automated regression testing, debug results. Maintain existing scripts and up to date test packs
• Comply, understand and meet governance in terms of legislative,  audit risk and process requirements for the Test Analysis Environment
• Ensure Quality Assurance processes  are executed during technical testing by the team
• Ensure all Technical Performance Testing is loaded and recorded to prevent re-occurrence or errors in programmes
• Analyse and execute logged defects and follow up on defects that are not yet fixed.
• Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.

End Date: November 21, 2025

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Job Description

To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service

• Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work 
• Drive sales across product and campaign initiatives to exceed set targets 
• Deliver customer experience excellence aligned to Organisational values and service standards 
• Build professional long-term relationships with customers based on trust that builds the brand 
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service 
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application 
• Provide customers with relevant information to keep them informed of products and service options  
• Ensure full understanding of customer needs to deliver a quality service 
• Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards 
• Communicate how customer service solution will be implemented and secure buy-in  
• Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options 
• Ensure resolution of customer queries and complaints timeously and ownership of issues 
• Analyse customer feedback to help improve customer service Propose ideas to improve customer service 
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in  
• Engage in cross-functional relationships to obtain and to provide work support 
• Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management Manage the growth of active customer account base
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability 
• Ensure implementation of relevant policies, governance and practice standards across the business  
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements 
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes 
• Develop an understanding of risks and risk management approaches 
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks 
• Educate others and make suggestions for improvements 
• Network and participate in specialist risk forums where required  
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data 
• Provide regular reports on the delivery of services against agreed service level agreements and in terms of overall customer targets 
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities 
• Understand competencies and skills required for own and employee's development and performance 
• Identify development needs and select effective solutions to address own and employee development needs 
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required 
• Provide on the job coaching and guidance 
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared 
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies 
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement 
• Manage team delivery against goals in the area of responsibility 
• Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures 
• Participate in Talent Management practices and processes in line with HR policies and procedures
• Implement employment equity plan targets in all recruitment and employee movement activities 
• Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback 
• Ensure skills are transferred to specific functions 
• Ensure conflict resolution and respond to complaints or concerns  
• Set relevant stretch goals for team and motivate achievement

End Date: November 24, 2025

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Overview of the role and requirements:

• To ensure effective installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware.
• This role serves as a technical function to support the SOC space within the Chief Digital Office Infrastructure and Security Services space
• Networking fundamentals is advantageous
• API knowledge is advantageous
• The successful candidate must have cloud experience  
• Cyber security experience will be beneficial
• Windows and Linux Operating Systems experience
• Splunk power user level none negotiable

You will be responsible for:

• Perform security review, with a specific focus on testing of major software components and their code.
• Utilisation of tools and technologies to conduct ethical hacking and penetration testing with a particular emphasis on custom developed web applications.
• Analysis of these test results and report on recommendations to rectify any vulnerabilities identified.
• Ensuring compliance to security standards within the business unit and within the organisation
• Consulting to projects in terms of identifying risks, vulnerabilities and controls for new developments.
• Identifying significant risks during the software development test cycle and implementing controls to mitigate these risks
• To research and assist in the implementation of security products within the organisation where appropriate.
• Perform functional and technical test analysis and testing (including regression) on security specific projects, incidents and work requests Weekly reporting on test progress
• To research and understand security best practices and how they are implemented in a corporate environment
• Maintain current knowledge of the Information Systems security industry’s emerging technologies
• Install and configure workstations and servers (IBM, HP, Dell). Perform daily capacity and health checks; maintain and customize software.
• Maintain backup systems in line with baseline standards to ensure business continuity.
• Monitor and control server and network hardware to prevent system downtime
• Manage group corporate server infrastructure and advise on security enhancements.
• Prevent unauthorized access and monitor for illegal intrusions.
• Ensure first-time resolution of customer queries and take ownership of follow-ups.
• Meet turnaround times while maintaining availability, reliability, and accuracy.
• Provide technically accurate product guidance and collect feedback to improve service.
• Propose process improvements to enhance service levels and customer satisfaction.
• Adhere to governance and compliance standards; escalate issues for resolution.
• Identify and escalate risks as part of routine operations.
• Identify and implement solutions to improve service delivery and quality.
• Complete administrative tasks and reporting accurately and on time.
• Create and review personal development plans with leadership.
• Stay updated on learning opportunities, product changes, and industry trends.

What you will need:

• 2 – 3 years experience in a similar role  
• Windows and linux certification

End Date: November 21, 2025

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Job Description

• To drive business change that delivers value through the structured implementation and delivery of projects against time, resource, money and scope constraints

Are you someone who can:

• Improve the lives of the customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

You’ll be an ideal candidate if you have:

• Must have a formal IT Project Management course / certificate / university module.
• Must have min 5+ - years IT Project Management experience.
• Must have experience running Technology / Technical projects.
• Experience with Climate Risk and/or ESG Environment and Social Governance
• Experience in the banking industry

Additional information

• To drive business change that delivers value through the structured implementation and delivery of projects against time, resource, money and scope constraints.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
• Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
• Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
• Manage and advise on projects from beginning to end in alignment with identified organisational methods and governance guidelines.
• Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.
• Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements.
• Apply the necessary discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Define project success criteria and disseminate them to involved parties throughout project life cycles
• Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time.
• Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process.

Qualifications and Experience

• Minimum Qualification - Completed relevant undergrad degree/diploma
• Preferred Qualification - Post graduate degree
• Must have a formal IT Project Management course / certificate / university module.
• Experience 5+ years IT Project Management experience

End Date: November 28, 2025

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Job Description

To manage administration and operations for the relevant branches to reduce operational risks.

• Implement the operations and migration scorecard for the branch and the node.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.

End Date: November 20, 2025

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Job Description

To manage risk in a high complex environment through development of risk management strategy aligned to segment and group strategy for area of accountability and ensure implementation thereof; manage a team to deliver on strategy and to drive platform thinking and enabling or embedding risk capabilities to support mitigation of risk

• Manage SLAs for risk function and ensure these are managed accordingly.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement.
• Creates risk awareness and manages audit findings.
• Participate in Group risk forums where required and cascades relevant information through team.
• Develop a legal, risk and compliance strategy for the business to proactively identify risks to the bank.
• Provide oversight of implementation of legal, risk and compliance policies and procedures, aligned to FirstRand policies and procedures, in order to ensure compliance with legislative and regulatory requirements.
• Interpret and apply policy to business to drive risk outcomes.
• Develop key performance indicators to measure risk outcomes.
• Execute defined business strategy by translating it into the business operations.
• Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
• Be aware of, and responsive to local conditions.
• Influence the development of appropriate organisational structures, capacity and delivery systems.
• Implement best practices against the risk management framework and adjust practices as and when necessary.
• Establish a sound risk management culture through awareness of campaigns to influence behaviour and drive the importance of compliance.
• Escalate critical regulatory risk issues identified to.
• EXCO/relevant Risk Committees/ Group as necessary.
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies.
• Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions.
• Drive strategic projects, change management and platform integration across operations.
• Leverage Group capability to exploit opportunities.
• Ensure and encourage adherence to an operational framework of policies and procedures.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders.
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values.
• Develop, encourage and nurture collaborative relationships across business areas and across the group.
• Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility.
• Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.

End Date: November 20, 2025

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Job Description

• To provide expert advice and support in practice formulation and associated best practice improvements
• Responsible for leading and developing a team of technical resources that provide operational project and technical support

Are you someone who can:

• Write, test and debug Java applications, ensuring high performance and scalability
• Conduct peer reviews, refactor code and follow best practices to improve efficiency and maintainability
• Identify and fix software defects, performance issues and security vulnerabilities
• Keep up to date with new Java frameworks, libraries and development trends to enhance application development
• Design, implement and optimize database queries and interactions using MySQL databases

You will be an ideal candidate if you:

Have experience with the following tech stack:

• Java 11/17
• Springboot
• MySQL
• Hibernate
• Flyway \ Liquibase
• Docker
• Kubernetes
• CI/CD
• Maven
• SonarQube
• GIT
• Have experience with the following tech tools:
• Atlassian stack
• Intellij
• Linux
• MS Teams
• Have 5+ years of experience as a Java developer
• Have a qualification in Information Technology, Informatics or equivalent
• Have experience mentoring junior developers

End Date: November 25, 2025

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Job Description

• To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions. 
• To drive the growth of the Investment and Insurance business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives and ensure delivery of the portfolio’s key objectives.
• Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions. 

This role will be based in Port Elizabeth

Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time. 
• Manage all segment leadership requests. 
• Report on all Challenges within regions and manage expectations. 
• Manage the full process related engagement from submission of quote to completion. 
• Proactively support lead usage, assisting with seeking opportunities through adviser tools. 
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going. 
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets. 
• Analyse and develop implementation plan against the forecasted financial budget. 
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs. 
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in. 
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients. 
• Develop and implement practices which build service delivery excellence and implements efficiency models. 
• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service. 
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders. 
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure. 
• Participate in relevant management forums where required and cascades relevant information through team. 
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication 

You will be an ideal candidate if you:

• BCom Degree or Related Qualification
• Investment and Long-Term Insurance experience
• 3-5 Years in a Broker Consultant Role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provider

End Date: November 25, 2025

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Are you someone who can: (Role Responsibilties)

• Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
• Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Manage and monitor the applications and effectiveness of the business's financial information systems.
• Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
• Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
• Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
• Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
• Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Maximise productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
• Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

You will be an ideal candidate if you possess:

• Qualification - Qualified CA and/or CIMA (preferable but not limited to)
• Experience - 1 to 3 years of working experience in financial field post qualification
• Additional Knowledge - Experience in financial services industry

End Date: November 20, 2025

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• The Regional Manager Sales – Gauteng North is responsible for leading and managing sales performance across two key areas: Johannesburg and Tshwane. The role oversees approximately 90 branches and 500 Points of Presence (PoP) frontline advisors, driving both Unsecured and Secured Credit sales in alignment with the broader FNB Lend Sales strategy.
• This position plays a critical role in enabling frontline teams to deliver contextual customer solutions, defend market share, and achieve Borrow pillar growth targets. It supports all PoP channels, including branch, external sales, staffing solutions, and outbound initiatives, ensuring consistent execution of campaigns, product rollouts, and strategic initiatives.

Are you someone who can:

• Sales enablement through coaching, training, and performance management.
• Execution of strategic initiatives such as NTB Credit penetration, Offer X, and bundle sales.
• Analytical sales reporting to identify opportunities, track performance, and influence decision-making.
• Coordination of promotions, incentives, and activations to drive sales momentum.
• Stakeholder engagement with product houses and enablement teams to ensure alignment and feedback loops.
• Resolution of customer complaints and escalation management to maintain service excellence.
• Support for local market initiatives and collaboration forums to enhance regional impact.

Strategic and Operational Impact:

• Achieved net profit growth for the Group through targeted sales execution.
• Met revenue targets by growing existing client portfolios and acquiring new clients.
• Established, aligned, and managed budget goals while ensuring cost control and operational efficiency.
• Delivered exceptional customer service through proactive and innovative solutions.
• Expanded client portfolios by generating leads and increasing the active customer base.
• Maximized cross-sell opportunities and strengthened client relationships.
• Translated strategic objectives into actionable goals and monitored progress using performance measures.
• Ensured compliance with governance, legislative, and audit requirements.
• Coordinated and facilitated strategic projects and product rollouts.
• Improved sales team efficiency through structured tracking and reporting.
• Researched market positioning and optimized business intelligence for growth.
• Planned and executed campaigns with measurable success benchmarks.
• Monitored cost-benefit ratios and maintained accountability for campaign execution.
• Enhanced decision-making through reliable data insights and trend analysis.
• Managed personal and team development to build competencies, foster innovation, and support employment equity and talent growth.

You will be an ideal candidate if you:

• Minimum Qualification:  Bachelor of Business Administration equivalent to NQF Level 7
• Minimum Experience: 4- 5 years’ experience in sales.

End Date: November 25, 2025

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Job Description

• To support in the design and development of information and data architecture framework and principles and develop and drive information and data architecture models and data systems within the data platform.
• This role is within the Direct Axis, IT Business Intelligence team. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Understanding of system landscape
• Knowledge of Information Management
• Understanding of advanced analytics techniques, technologies, standards and best practices as it relates to Information Architecture
• Knowledge of Master Data Management, Data Warehousing (different architectural approaches), BI and Data Engineering.
• Proficient in at least one information management domain and technology (e.g. data security, data modelling, data integration, metadata management, data quality and profiling and records management)
• Understanding of Agile methodologies, frameworks and practices and ability to apply
• Some experience in designing efficient solutions to enable rapid deployment of advanced analytical solutions.

You will be an ideal candidate if you:

• Have a relevant degree in Computer Science, BCom Information Management Systems, or IT
• A minimum of 3 to 5 years of experience in a similar environment is essential
• Proven cloud experience will be advantageous

End Date: November 26, 2025 

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Job Description

• To ensure effective movement, collection, integration, storage, and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)

Role purpose:

• We're on the lookout for a talented Data Engineer to join our team and revolutionize how we redesign and rebuild the data platforms in line with the banks data journey.
• As a Data Engineer in FNB Connect, you'll find yourself at the cutting edge of data transformations in one of the most exciting and growing areas in the Bank! Your insights will shape our decision-making process, drive growth, and propel us ahead of the competition.
• From sim cards to Iphones, smart devices and platform solutions, the data and opportunities in FNB Connect are yours to champion.

Are you someone who is:

• Passionate about leveraging Data to drive innovation in the Telecommunications industry
• Thrive in a dynamic, startup work environment.
• Ready to radically grow your career and skills in a multi-disciplinary team environment

​​​​​​​What you'll do:

• Design and build data solutions
• Develop data products to be monetised and made available to operational processes
• Spearhead data projects that drive insights and business value.

​​​​​​​What we are looking for:

• Qualifications: A relevant Degree in Information Technology, Computer Science, Data Sciences, Statistics or Engineering.
• Experience: Have a minimum of 2 - 4 years' relevant experience in Data Engineering and Analytics with proven ability to develop and implement data solutions.
• Strong level of proficiency in programming languages such as SSIS, Ab Initio, Hadoop, Teradata, SQL, Control-M, Production Insights, Python, PySpark and Scala.
• Strong analytical skills with problem solving techniques and attention to detail
• Has relevant experience and/or have a keen interest in exploring artificial intelligence and machine learning techniques.
• A knack for translating complex data into actionable business recommendations.
• Passion for innovation and a hunger to drive positive change in the Telecommunications industry.

End Date: November 26, 2025 

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Job Description

• To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.

Are you someone who can: 

• Demonstrate a solid understanding of unsecured credit risk and related credit parameters
• Have strong technical and coding skills, particularly in SAS
• Thrive in high-pressure, fast-paced environments, maintaining a strong work ethic and focus to meet tight deadlines.
• Translate business requirements into innovative, practical solutions
• Tackle business problems with data modeling and data analysis, optimizing processes and recommending strategic enhancements.
• Dive deep into large datasets to uncover insights, patterns, and opportunities that address real business challenges.
• Collaborate confidently with stakeholders, actively listening and engaging to ensure their needs and expectations are met.
• Present insights in a clear, concise, and stakeholder-friendly format, making data accessible and actionable.
• Deliver high-quality, reliable outputs within set timelines—prioritizing accuracy, clarity, and impact.
• Think creatively and strategically, approaching problems with an open mind and a solution-focused mindset.

You will be an ideal candidate if you: 

• Have a relevant Degree in Mathematics, Statistics, Engineering, Computer Science, Econometrics, Physics or Actuarial Science, Mathematics, or equivalent
• Have a minimum of 1-3 years' Data Analytics experience
• Have deep domain knowledge with regards to financial services: Data Science and analytics within Credit Risk.
• Have experience in SAS, SQL, PowerBI
• Have experience in Acquisition/Pricing or Scoring Management

End Date: November 26, 2025

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Job Description

• To provide IT expertise and support in the design and configuring of new systems and enhancements to existing systems in accordance with agreed framework of programming standards.
• To produce logical and technical specifications from functional specifications and to write the code for small to medium applications.

Are you someone who can:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Key Relationships: Work Team

• Review the work and proposals of team members in the role’s areas of specialization and accountability.
• Encourage team to work collaboratively to contribute to achieving the team’s business outcome.
• Contribute to program/project quality.

Role Dimensions: Decision Making

• The role is fully responsible for meeting allocated objectives. To achieve these objectives the role has the autonomy to initiate their own work and that of others, influences team and specialist peers internally.
• Participates in internal and external activities related to own specialty.
• Makes decisions, which influence the success of projects and team objectives.
• Makes decisions, which take into account the relationship between own specialty and wider customer/organizational requirements.

You'll be an ideal candidate if you:

• Have a minimum of 2 - 4 years relevant experience as a Java Developer
• Have a Diploma in Information Technology or Computer Science
• A a relevant Bachelor degree in Information Technology or similar related field is preferred.
• Understand both the technical points of Systems development, as well as the business drives and needs.
• Analytical and problem-solving skills 
• Excellent interpersonal communication
• Soft skills such as time management, public speaking, etc.
• Critical thinking skills and attention to detail
• Stakeholder management across various areas across FirstRand Group.

End Date: November 26, 2025

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Job Description

• To identify and implementation of channel optimisations and efficiencies

Are you someone who has:

• Channel Enablement: Equip and empower advisors, and frontline staff to confidently offer long and short-term insurance solutions through fit for purpose selling tools, and simplified journeys.
• Sales Strategy Execution: Implement tailored sales support plans aligned to investment and insurance multi-channel dynamics and customer segments.
• Performance Management: Monitor, report on, and drive performance of marketing activities across key channels and sales targets.
• Stakeholder Engagement: Build relationships with internal stakeholders to drive credibility and visibility in channels to ensure seamless delivery of marketing activities for growth.
• Competitor Positioning: Monitor market trends and insurer offerings to craft compelling value propositions that win against traditional and non-traditional insurers.
• Product Activation: Drive product awareness and campaign activation in the bank environment, ensuring products are front-of-mind and easy to access.
• Innovation & Feedback Loop: Gather frontline and customer feedback to improve channel experiences and influence product and pricing enhancements
• Comply with governance in terms of legislative and audit requirements
• Expense management: Manage costs / expenses within approved budget to achieve cost efficiencies
• Events Support: Plan, coordinate, and support events that drive awareness and engagement. These include regional roadshows, branch activations, exhibitions, internal showcases, webinars, and in-branch pop-up sessions aimed at driving product understanding, lead generation, and improved sales conversion. Partner with marketing and frontline leadership to ensure impactful event design and execution aligned to channel needs.

You will be an ideal candidate if you have:

• Minimum 5 years’ experience in sales, distribution, or channel management — preferably within financial services
• Bcom Marketing or BA Marketing qualification
• Strategic thinking with hands-on execution ability
• Ability to simplify complexity and enable sales through clear messaging and tools
• Deal and work with Events in the advisory space, e.g., roadshows

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.
• Detail-oriented
• Proactive and accountable
• Calm under pressure 
• Collaborative mindset
• Flexible and adaptable in a dynamic work environment
• Strategic thinking with hands-on execution ability
• Ability to simplify complexity and enable sales through clear messaging and tools

End Date: November 26, 2025

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Job Description

To plan, direct and coordinate a programme of projects to ensure programme goals are met and that projects are executed as expected.

• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy.
• Deploys integrated risk management, governance and compliance frameworks throughout area of responsibility.
• Identify and participate in activities that are appropriate for own development as a life-long learner.
• Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values.
• Compile reports that track progress and guide business to make informed decisions.
• Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership.
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand.
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
• Monitor actual project progress and resolve issues speedily to enhance effective client service delivery.
• Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project.

End Date: November 21, 2025

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Job Description

• To provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operations

Are you someone who can:

• Dialer management
• Campaign and leads distribution
• Dialer MIS – campaigns, staff optimization, capacity planning
• IT/system related role to support collections/sales/operations function
• Contribute to the delivery of business results (e.g. cash collected, leads converted) through dialer campaigns
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Develop campaigns and load onto dialer to drive collections/sales/operations strategy within agreed turnaround times and deadlines
• Minimise dialer and agent downtime by planning effective campaigns with appropriate workload and balancing of workload between collectors

You will be an ideal candidate if you:

• Grade 12
• 2-3 years collections/operations experience is an advantage
• Dialer experience essential (1-2 years’ experience)
• Excel and SQL/SAS skills required

End Date: November 24, 2025

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Job Description

• To provide appropriate governance over the risk management system and system of internal controls, an insurer must establish and adequately resource the control functions as set out in regulations and actuarial guidance.
• Control functions are a critical part of an insurer’s checks and balances and must provide an independent perspective on risks and breaches of legal or regulatory requirements

Role Purpose: 

• To provide appropriate governance over the risk management system and system of internal controls, an insurer must establish and adequately resource the control functions as set out in regulations and actuarial guidance.
• Control functions are a critical part of an insurer’s checks and balances and must provide an independent perspective on risks and breaches of legal or regulatory requirements 

Job Description 

• Appointment as Head of Actuarial Function for life insurer 
• All duties and responsibilities as described in Prudential Standard GOI3 and all relevant actuarial guidance including Actuarial Practice Note 106. 
• Work closely with first line teams to raise the overall actuarial posture of the business. 
• Advise senior management and board committees on actuarial matters and will be expected to be comfortable engaging in such forums and to build impactful relationships. 
• Work with other control functions of insurer to manage risk profile of insurer. 
• Advise the Asset, Liability and Capital Committee and Board on actuarial matters and provide reports and outputs as required. 
• Model validation of pricing and reserving models (both Excel and Prophet models). 
• Review of technical provisions, minimum capital requirements and solvency capital requirements. 
• Review of balance sheet management assumptions and recommendations for solvency and pricing exercises. 
• Review of Embedded Value, Analysis of Surplus and other actuarial valuations. 
• Review of Policies. 
• Technical review of Own Risk and Solvency Assessments (ORSA). 
• Review of compliance with Prudential Standards and advise business on how standards apply for new products. 
• Produce actuarial reports for internal and Board committees. 
• Ad hoc research on Actuarial developments. 
• Challenge and review of actuarial models and assumptions developed for IFRS17. 
• Manage a team of actuaries and actuarial students to comply with results. 
• Raise the actuarial posture of the life insurer and provide specialist life expertise to the wider FirstRand group if required. 

Qualifications and Experience 

• Minimum Qualification: Appropriate Actuarial Degree. 
• Qualified actuary with experience in valuations, capital or pricing at a life insurer or consultancy. 
• Preferred Qualification: Fellow of the Actuarial Society of South Africa and/or Life practicing certificate (or eligible and willing to apply on appointment). 
• A minimum of 10 years life insurance experience within the financial services industry. 
• Prior experience as Head of Actuarial Function will be advantageous but not required. 
• Deep experience of a wide range of Actuarial topics such as experience investigations, pricing, reserving, capital, embedded value calculations and IFRS17 are required. 
• Experience in dealing with senior stakeholders. 
• Experience in audit and or validations will be advantageous. 
• Strong technical, analytical and communication skills. 
• Experience with Prophet valuation software will be advantageous. 

End Date: December 2, 2025

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Job Description

• To provide polite efficient professional waiter service to the satisfaction of the customer

Are you someone who can:

• Deliver exceptional service that exceeds customers’ expectations through proactive and innovative solutions.
• Maintain daily cleanliness of the work environment, including coffee shop, bar area, kitchens, and all relevant equipment.
• Manage own costs and expenses to enhance cost-effectiveness of beverages and food.
• Establish efficient work procedures and schedules to optimize and track deliverables.
• Take ownership of personal development to increase competencies.

You will be an ideal candidate if you have:

• Matric
• Previous experience in hospitality or catering preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and maintain professionalism

End Date: November 24, 2025 

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Job Description

• To be responsible for repairs and maintenance on the premises

Are you someone who can do following:

• General Repairs: Maintenance of the maintenance issues, including carpentry, drywalls repairs.
• Maintenance tasks: Perfuming routine maintenance such as cleaning, painting, floor inspections and upkeep of the equipment.
• Building and installation: Building and repairing cabinets, counters, closets and other fixtures.
• Problem solving: Identifying and addressing maintenance issues, often requiring analytical thinking and quick problem solving.
• Computer letarate: MS Office and other building maintance application.  
• Safety and compliance: Adhering to safety regulations, ensuring proper storage of materials and following company policies.
• Communication and Coordination: communicating with clients and management regarding repairs and maintenance needs

You will be an ideal candidate if you have:

• Minimum Qualification: Grade 12 or equivalent. Handyman course will be an advantage.

End Date: November 24, 2025

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Job Description

• The Product Manager will be responsible for the strategic and operational management of all Personal and Private Lending products within the Islamic Banking portfolio across the bank.
• This includes Shari’ah-compliant lending solutions tailored to both mass affluent and high-net-worth clients. The role requires a strong understanding of Islamic finance principles, product lifecycle management, and cross-functional collaboration to drive product performance, innovation, and compliance.

Key Responsibilities:

Product Development & Management

• Define and maintain product rules, features, and manuals ensuring Shari’ah compliance.
• Develop and update pricing schedules, highlighting key differentiators across segments.
• Oversee linked/associate products to enhance value propositions and cross-sell opportunities, oversee and own the product strategy and stakeholder management
• Lead the switching process and ensure seamless transitions between products.

Market & Competitor Intelligence

• Conduct ongoing competitor landscape analysis to benchmark and identify gaps.
• Develop compelling value propositions and strategic direction for product growth. Internal co-creation with Sales Manager

Sales, Channels & Acquisition

• Collaborate with channel teams to optimize acquisition strategies and sales enablement.
• Design and refine sales/channel fulfilment and onboarding process flows.
• Ensure data extraction and dissemination to frontline teams for targeted engagement.

Credit & Risk Management

• Define and manage credit mandates, collateral requirements, and processing timeframes.
• Monitor risk exposure across all products, including non-performing and overdrawn accounts.
• Partner with Credit to ensure alignment with Islamic principles and operational efficiency.

Operational Excellence & Systems

• Identify and address system and operational deficiencies impacting product delivery.
• Drive efficiency unlocks across product features, processes, and system constructs.
• Ensure system capability supports current and future product needs.

Performance & Analytics

• Input into implementation and monitoring of scorecards to track product performance and client engagement.
• Analyze usage patterns, asset types, and client profiles to inform product strategy.

Marketing & Communication

• Develop and maintain marketing collateral aligned with brand and Shari’ah principles.
• Support internal and external communication strategies to promote product awareness.

People Leadership & Team Management

• Lead and manage two key teams:
• Vehicle and Asset Finance Team (Sales-focused)
• Residential Property Finance Team (Operations-focused, including annual recontracting)
• Set clear team objectives, KPIs, and performance scorecards aligned to strategic goals.
• Conduct regular performance reviews, coaching, and development planning.
• Foster a collaborative, high-performance culture across both sales and operational functions.
• Ensure team alignment with Islamic Banking values, compliance standards, and customer-centric delivery.

Qualifications & Experience:

• Bachelor’s degree in Business, Finance, or related field.
• 5+ years in product management, preferably within Islamic Banking or lending products.
• An understanding of Shari’ah-compliant financial instruments would be preferred
• Proven experience in cross-functional stakeholder engagement and project delivery.

Skills & Competencies:

• Strategic thinking with strong commercial acumen.
• Excellent communication and presentation skills.
• Analytical mindset with proficiency in data interpretation.
• Strong project management and organizational skills.
• Ability to navigate complex systems and drive operational improvements.

End Date: November 25, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

End Date: November 21, 2025 

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Job Description

• To seek, identify and exploit business opportunities for the Bank and growing the portfolio through the acquisition of new clients and the retention thereof and responsible for portfolio management of 0 to 10 million turnover clients
• The Growth Support Specialist will provide critical support to the Growth / Gold team, particularly in the lending space. This role involves assisting Business Managers (BMs) with both scored and judgmental credit assessments to facilitate successful credit deal closures.

Are you someone who has:

• Enhance business performance and profitability
• Actively coach team through providing advice about subject matter, solutions, principles and processes and personal progression with the aim to improve performance
• Plan and manage performance, talent, succession and culture of team in order to improve performance
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
• Compile reports that track progress and guide business to make informed decisions
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Drive customer service delivery goal achievement in line with predefined standards and in support of sales objectives
• Manage cost to income to increase profitability and efficiencies for the business
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances

You will be an ideal candidate if you:

• Must have a strong understanding of credit assessment processes, excellent communication skills, and a commitment to team success
• Experience in a similar role would be advantageous
• Must have obtained a Finance related Degree
• Have 2-3 years Business management, Portfolio management & Sales experience

End Date: December 1, 2025