Latest Opportunities at BCX

Core Description

Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices. 

Key Deliverables / Primary Functions

• Successful completion of hardware repairs, including: 
• Stripping down and re-assemble hardware peripherals  
• Testing mobile devices,  
• Calibrating, and configuring all printers, etc.  
• Apply devices to workshop product refurb process and procedures  
• Utilising tools and basic instrumentation. Multi-metre ‘s & soldering iron   
• Using proper cleaning materials including safety PPE material  
• Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required. 
• Running Quality Assurance (QA) testing by device through all client test jigs in the  workshop environment  
• Prepare periodic inventory or maintain perpetual inventory of tools and equipment. 

Core Functional Skills & Knowledge

• ICT Knowledge
• Technology Consulting
• Problem solving
• Customer Service
• Teamwork

Core Behavioural Competencies

• Achieving personal work goals & objectives
• Applying expertise & Technology
• Following instructions & procedures
• Delivering Results & Meeting customer expectations
• Working with people
• Culture Match
• Job Match

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage

Experience

• Minimum 2-years’ experience in repairing and testing hardware and software applications.

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Core Description

To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situations.  To provide technical expertise and guidance to Junior Database Administrators. 

Key Deliverables / Primary Functions

• Compile and maintain the integrity of a Configuration Management Data Base in alignment with BCX’s standards and using the BCX prescribed systems. 
• Utilise the BCX Remedy system for request, incident and problem handling, rectifying and implementing preventative actions as and when required. 
• Continuously monitor performance, analyse trends and tune database for optimum performance and record and build a known error database (KEDB) for Problem Handling (R&D). 
• Build and maintain a network of support structures e.g. vendors, employees, user groups etc. for consultation purposes. 
• Continuously stay abreast with the latest release versions and ensure approval of new versions through a user’s acceptance testing (UAT) and quality assurance (QA) process; design and execute a release implementation plan; maintain the Definitive Software Library (DSL); and install, maintain and report license issues as and when they occur.  
• Continuously monitor and report on space utilisation, execute trend analysis, alerts and escalation; monitor memory utilisation and Central Processing Unit (CPU) at all times. 
• Devise monitoring methodology and processes, utilise the appropriate toolsets and report on the availability or uptime. 
• Identify, propose and implement appropriate toolsets for an effective back-up strategy to ensure continuity of services and monitor the back-up strategy on a continuous basis. Validate a DR Plan for the data base(s) under the data centre management, consider the replication, snapshots or remote copy as applicable
• Core Functional Skills & Capabilities
• Customer Management
• DBMS Management
• ICT Knowledge
• Risk Management

Core Behavioural Competencies

• Job Match
• Culture Match
• Applying expertise & Technology
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Working with people

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• 3 years’ experience