Latest Opportunities at ManpowerGroup South Africa

KPI's will be (but not limited to):

• Plan and implement design project plans
• Define project timelines and activities in collaboration with stakeholders
• Attend site meetings
• Perform project scope analysis
• Project pricing and cost monitoring
• Ensure that construction and civil projects are completed timely in accordance with established quality standards and procedures
• Co-ordinate closely with related departments or managers to maintain schedules and affect necessary revisions that are required
• Achieve higher customer satisfaction through effective communication of both technical and non-technical topics with all levels of the organisation both verbally and in writing
• Ensure that projects are fully commissioned, qualified and ready to start-up 
• Ensure that all safety regulations are closely adhered to by completing the required documentation
• Perform other duties as assigned by the Project and Managing Director

Minimum Requirements:

• At least 10 years civil consulting design engineering experience 
• Civil 3D software proficiency - non negotiable
• Professionally registered with ECSA
• Experience in Civil Infrastructure

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Responsibilities:

• Develops and implements goals and objectives aligned with the GPS¬ Medical Affairs Plan of Action and other strategic initiatives.
• Responds to clinical inquiries regarding marketed or developmental products.
• Presents scientific and clinical data for therapeutic areas.
• Identifies and develops regional and national opinion leaders in therapeutic areas.
• Establishes strong relationships with opinion leaders, clinical investigators and providers at academic and non-academic settings.
• Provides medical leadership at advisory boards.
• Assists with site selection for clinical trial programs in South Africa.
• Anticipates obstacles and difficulties that may arise in the field and resolves them in a collaborative manner.
• Works collaboratively with personnel in Sales, Marketing, Clinical Research, Global Safety and Medical Affairs.
• Utilizes scientific resources to deliver impactful presentations in a variety of different settings.
• Travels to appointments, meetings, and conferences on a frequent and regular basis, occasionally with short notice.
• Provides strategic support with publication planning, including leading local medical projects.
• Leads the medical and scientific review of local promotional materials for virology related products.
• Is responsible for adverse event reporting and management of drug safety and pharmacovigilance activities in compliance with local and global regulatory requirements and policies.

Requirements:

• Advanced degree, MBChB, BPharm, PhD with varying levels of clinical and/or industry experience.
• At least 2 years’ experience in a relevant medical/scientific role, preferably in the pharmaceutical industry and with product launch experience
• Excellent clinical and scientific understanding of Clinical Virology of HIV and Viral Hepatitis B,C, And D
• Experience in execution on clinical trials is highly desirable.
• Experience developing abstracts, manuscripts, posters, slides for dissemination of information while also presenting effective at scientific meetings.
• Experience with project management is desirable.
• Moderate to high digital literacy
• Excellent verbal and written communication skills as well as interpersonal skills
• Must be fully cognizant of all relevant scientific data and regulatory requirements for field-based personnel including MCA code
• Ability to work on multiple projects simultaneously, and effectively prioritize workload.
• Clinical patient contact experience is highly desirable.
• Ability to travel frequently, occasionally with short notice.

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Responsibilities:

• Effective Communication skills (Email and Telephonic Etiquette)
• Ability to effectively handle conflict/ irate client
• Effective numerical skills and ability to think analytically with good attention to detail
• Solution based thinking
• High levels customer service orientation
• Logical thinking with good ability to work through “noise”
• Ability to perform without or with limited supervision
• Ability to use own initiative when dealing with ‘out of the ordinary’ scenarios
• Ability to be flexible and adaptable to change
• High levels of self-perception (confidence, self-empowerment, optimism, self-respect)
• Effective Time management skills
• Demonstrate high levels of accountability
• High levels of stress tolerance
• Ability to build value adding interpersonal relationships with colleagues, managers and brokers
• Ability to work well within a team

Requirements:

• Matric
• FETC (Further Education & Training Certificate) in Short Term Insurance – NQF 4 (150 credits)
• Completed RE5
• Computer literacy (Word, excel, outlook)
• Exposure to, or work experience on the TIAL Operating System (System A) – highly advantageous
• Sound knowledge and understanding of relevant short-term insurance policy wording (Multimark III and/ or Personal Lines)
• Minimum of two years relevant work experience as a short-term insurance Underwriter (Commercial Lines Products)

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OBJECTIVES
MAIN FUNCTIONS OF THE JOB Data Centre Management

• Responsible for equipment maintenance tasks such as managing and installing custom upgrades for clients, replacing cables, components and accessories
• Conduct working methods to ensure zero capacity incidents, and to maintain agreed PUE levels
• Ensure that records, drawings and schematics of the data centre environment/s are maintained
• Evaluate the best practices for design and maintenance
• Supervise a team of technicians to ensure smooth operation of the facility
• Manage working methods to ensure that all SLA and MSA’s are achieved
• Ensure that planned and corrective maintenance is carried out according to predefined standards and schedules
• Share knowledge and best practices across all Data Centres by building close relationship with other DC Managers and peers
• Expected to improve current processes, and introduce automation with aim towards simplification
• Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution
• Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime. This includes capacity management of assets under safe operating design parameters.
• Management of data centre cabling infrastructure supporting 99.99% uptime
• Active participation in new data centre builds or expansions
• Monitoring and alerting of all critical components
• Ensuring comprehensive Root Cause analysis are completed for all incidents/outages
• White space capacity planning
• Quick responses to potentially critical situations
• 3rd party vendor management and service delivery
• Active involvement in network, physical and cyber security matters

Compliance, Audit & Risk

• Ensure compliance is maintained incorporating industry best practices
• Ensure data centre facilities best practices are enforced, maintained and improved. Ensure data Centre cleaning standards are enforced and maintained
• Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/RFS
• Risk identification and mitigation
• Ensuring adherence to all relevant standards and policies
• Active involvement in all audits
• - Strong adherence to process
• Ensure that inter-departmental OLA’s (Operational Level Agreement) are met Information Security
• Identify and manage risks with regards company’s information assets & systems. This includes risks in regards confidentiality, availability and integrity.

SKILLS REQUIREMENT
Finance

• Forecasting of future spend
• Monitoring and managing of budgetary spend
• Budgetary reporting

Leadership

• Innovate and make decisions on your own, but also know how to take direction when it is given
• - People management
• Active involvement with staff onboarding
• Guide and develop staff by working with HR to ensure skills, training and performance requirements are met
• Defining of personal development plans for direct reports
• Defining of measurable KPI’s for direct reports
• Develop and grow relationships with other business units
• Support and adherence to BEE targets when onboarding new resources
• Effective communication across all relevant platforms
• Excellent communication skills and ability to interact professionally with a diverse group of clients, colleagues and staff
• Interact with all levels of the organization in a professional, and tactful manner
• Provide guidance and mentorship to direct and indirect reporting staff

Administrative duties

• Scheduling of employee shifts, standby and after hour rosters
• Ensuring compliance with internal policies and regulations
• Change and incident management
• Ensure adherence to all established guidelines and management practices for employees
• Occupational Health and Safety responsibilities
• Reporting accurately, as per agreed format, quality and timelines
• Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management

Client satisfaction

• Ensure client satisfaction by providing an optimal level of customer service, in line with company objectives
• Client support responsibilities can include, but is not limited to, client relations, responding to client inquiries and coordinating with other organizations
• Meeting of defined client survey and reporting targets
• Ability to understand client urgency and sensitivity of problem/incident/request.

Behaviour

• Adopt a mindset of continuous improvement
• Lead by example
• Be on the lookout for constant process improvements
• Growing our people
• Delivering to our shareholders
• Respecting each other
• Embracing diversity
• Upholding the highest levels of integrity
• Serving our clients
• Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
• Ability to work productively in cross-functional teams or resourcefully and independently as an individual
• Focused on continued learning and self-development

General

• Open to provide after-hours support as needed for significant issues
• Excellent verbal and written communication skills
• Excellent technical abilities
• Proactive problem solving

QUALIFICATIONS AND EXPERIENCE

• Electrical and/or mechanical qualification preferable
• Cabling qualification preferable
• Minimum 5 years relevant data centre experience
• +5 years’ experience, managing teams, including line management, appraisals, performance reviews, hiring new team members, participating in disciplinary matters, financial management, etc.
• Extensive knowledge on Data Centre environments and critical infrastructure systems e.g. Cabling, Cooling, Power
• Experience of Data Centre KPIs (incident ticket related matters, time to solve tickets, physical security, infrastructure metrics, staff, safety, overall operations)

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MAIN DUTIES AND RESPONSIBILITIES  

• Deliver sales revenue based on regional sales targets and personal sales targets. 
• Accountable for owning, creation of new, and maintenance of existing area customer relationships.  
• To maximize market advantage through a strong focus on the contractor market sector, whilst ensuring alignment with end-user requirements, specifier requirements, and overall customer relationship management.  
• Accountable for maintenance of personal trade spend within the assigned sales region. 
• To work across the internal and external supply chains, engaging with customers to promote and demonstrate the functionality of the system and its values.  
• Offer technical expertise and advice to the market, on the advantages of the company product range. 
• Ensuring the effective communication of value propositions in relation to the total company offering, both internally and externally. 
• Responsible to train customer base on existing products, new products, and value add propositions (eg – on-site demonstrations, hands-on product training)  
• A strong focus on project management 
• Build sustainable relationships to maximize market advantage ensuring the Key Performance Indicator is met regarding company’s specification vs projects.  
• Maintain the target closure rate as established by management 
• Provide a monthly forecast to the relevant person on tracked projects.  
• Meeting the overall forecast accuracy target as set by Management 
• Ensure follow-through and finalization from specification to order. 
• Responsible for achievement of debt management within the defined area of responsibility.                
• Articulate company’s offer, specification, product expertise, or advice, highlighting the advantages of company’s product range, over and above other competitor offerings. 
• Proactively identify new opportunities for enhanced product offerings, by uncovering and understanding these through the application of trained techniques, supply chain knowledge, commercial awareness, and in-depth knowledge of market and customer requirements.  
• Analyse and assess customer product mix to show the value add to the customer and company, whilst aligning with the overall company strategy.  
• Adherence to company reporting procedure/commercial admin systems, offering appropriate feedback and information when required or requested.  
• Adherence to strict ethical codes of conduct and maintenance of confidentiality at all times.  
• Manage product performance issues in line with company guidelines  
• Update of CRM including and not limited to:  
• Visit reports 
• Customer information  
• Market Intelligence 
• Meet required monthly, quarterly, and annual sales targets as a set and agreed upon. 
• Train relevant customers and any further individuals according to the agreed annual target. 
• Provide Technical & Product training to customers.
• Attend internal and external meetings, as and when required. 

Requirements:

• Matric
• Rock/mining or metallurgy engineering degree/diploma
• Own transport

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OBJECTIVES
Main function of the Job
Data Centre Management

• Manage a team of technicians to ensure smooth operation of the facility.
• Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and custom upgrades.
• Ensure that records, drawings/schematics and working methods for the facility are maintained and updated following any changes or upgrades.
• Manage planned and corrective maintenance events ensuring adherence to OHS act requirements and in accordance to predefined standards and schedules.
• Share knowledge and industry best practices by building close working relationships with technical teams and supervisors across all regions.
• Ongoing training and evaluation of technical teams on Data Centre best practices and standards.
• Work closely with Data Centre Manager to resolve escalated support cases and provide relevant technical feedback including completion of incident reports.
• Ensuring comprehensive Root Cause Analysis are completed for all incidents and outages o Monitoring of alerting on all Data Centre equipment, technical team response and feedback to business.
• Quick response, resolution and reporting to all alerting and critical situations.
• 3 rd party vendor management.
• Manage working methods to ensure all SLA’s, OLA’s and MSA’s are achieved and maintained.
• Implement corrective actions promptly to mitigate the negative effects of system outages.

Compliance

• Maintain compliance in accordance with all relative policies and procedures.
• Maintain compliance in accordance with all relevant certified ISO standards.
• Support the HR department in achieving the organization developmental plan deliverables within agreed timelines.
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• HS&E monitoring and corrective action to meet statutory compliance, SLAs and good business practice.
• Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/RFS (Ready for Service).
• Critical System Management
• Management of data centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime.
• Ensure applicable planned and corrective maintenance is managed accordingly to ensure customer MSA’s and SLA’s are achieved.
• Conduct working methods to maintain agreed PUE levels.
• Task finalization and report accurately, as per agreed format, quality and within the agreed timelines

Data Centre Ethics

• Ensure compliance is maintained incorporating industry best practices.
• Ensure data centre facilities standards are enforced and maintained.
• Ensure data centre cleaning standards are enforced and maintained.
• Ensure compliance with HS&E standards are enforced and maintained.

Skill Requirements

• Excellent technical abilities.
• Effective communication skills, active listener – ability to understand requirements.
• Proactive problem solver, perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Self-motivated.
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development.
• Quick response to all situations.
• Trouble shoot systems and components to identify root causes of failures.
• Advance Microsoft Office skills

Qualifications and Experience

• Electrical qualification preferable.
• Minimum 5 years relevant data center experience
• Extensive knowledge on Data Centre environments and critical infrastructure systems.

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Role and Responsibilities :

• Obtain and manage PRP files from branches
• Handle new starters, terminations, salary increases, and payroll information from branches.
• Set up new clients on VIP according to signed costing agreements.
• Process weekly and monthly payroll.
• Distribute payslips to branches and address any payroll queries.
• Manage employee InfoSlip linking, email updates, and uploads.
• Prepare and upload EFT payments per company.
• Handle payroll queries and distribute necessary documents upon branch request.
• Manage payroll advances, expenses, and deductions.
• Print payroll reports and run ODBC reports and journals for finance.
• Balance checklist with finance reports weekly and clear payroll queries.
• Balance cost items monthly and capture temp leave balances.
• Conduct backups of VIP and tax year systems.
• Prepare Excel reports for branches.
• Assist with integration projects and test integrations.
• Ensure effective operations of the payroll department.
• Mentor payroll staff and assist with work-related filing.
• Reconcile EMP201 reports and upload figures to SARS website.
• File EMP501 and maintain VIP for file exports.
• Maintain and update E@syFile employer system.
• Update ESS system and communicate updates to IT department.
• Keep VIP Payroll updated with SAGE VIP updates.
• Manage COIDA changes on VIP and file returns.
• Handle commission accruals and calculations.
• Reconcile payroll accounts to GL and capture NedFleet recon for finance.
• Upload third-party VIP payments and send proof of payments.
• Authorize finance payments and manage UIF declarations.
• Apply for tax directives.

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Responsibilities:

Project Coordination

• Plan and review administrative protocols for the delivery of the coordination of the project management service
• Implement processes and standards to support project change control and project configuration management.
• Update and communicate status of project change requests.
• Maintain project organisational information.

Documentation Management 

• Identify, prepare, implement and monitor the correct usage, reliability, storage and change control of project documentation in accordance with established Project Management protocols to ensure content integrity for final handover at the end of a project
• Administer all project related documents from initiation to handover at the end of the project.

Project Scope Control

• Manage project meetings and monitor actions, schedule adherence and deliverables agreed by participating stakeholder through preparation and distribution of minutes and supporting documentation.

Project Activity Coordination

• Plan and review the participation and coordination of stakeholders, their roles, assigned activities and overall project delivery expectations.

Stakeholder management

• Monitoring and analyse the progress of project activities against the original project scope and provide reports to identified stakeholders on the relevant schedule and outstanding activities.

Procurement and Cost Management

• Maintain a project repository on each project with at least the minimum required contents per size of project. (Project definition, Purchase request, Purchase order, quotations, time sheets, change requests, minutes of meetings, correspondence, sign-off documents, reports, financial budget, financial reports, closure report
• Review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval
• Track costs and payments of orders, providing costing information to Management
• Keep record and report on time sheets of sub-contractors working on projects.

Record keeping

• Identify, implement and monitor data gathering mechanisms to record information as required by the 

Project Management Office 

• Monitor and interpret the integrity and consistency of reporting data and document trends for further decision making

Requirements:

• Project Management Qualification (Diploma and above)
• Project management certifications: Certified associate in  project management (CAPM), project management  professional (PMP) or similar
• Proficiency with Microsoft Office, specifically with MS  Project 
• Multiple stakeholder management and interaction with  Executive Committees and subcontractors-
• Working knowledge of IT concepts and jargon including  development, networks, infrastructure and asset  management
• 2 years of experience in project coordination, project  management roles or related fields.

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Responsibilities:

• Replenishing patients' water jugs three times a day to ensure good hydration.
• Providing patients with hot and cold beverages throughout the day.
• Collating patients' menu choices.
• Preparing patients' trays for meal service.
• Adhering to the red tray system when appropriate.
• Welcome guests to the venue.
• Provide menus and announce Waiter/Waitress's name.

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All required skills to perform daily duties are: 

• Fitter/mechanic of racking system
• Authorization permit for forklifts or scissor lifts
• Possession of a work at height "certificate"
• a Year of construction experience