Latest Vacancies at ManpowerGroup South Africa

Broad Purpose I Function:

• Ensure and maintain GMP on the shop floor by participating in the quality on the shop floor program in order to ensure GMP is enhanced throughout the batch processing lifecycle .
• Coordinate the issuing, retention and destruction of GMP documentation through it’s lifecycle.

DutiesI Responsibilities:
Monitoring GMP in the plant

• Perform Quality Assurance tasks including production line start up checks, IPC’s e.g. Updated cleaning logs, cleaning status labels and inspect and approve manufacturing/packaging rooms, lines and equipment prior to use.
• Inspect all departments daily, for housekeeping,statuslabels, updated log books etc.
• Identify and report deviations or non-conformances of process, component, or documentation from specifications, standard operating procedures, process instructions and packaging process instructions.
• Audit documentation on line prior to submission to lot release for good documentation practices and specific checks to meet right first time (RFT) measurement.
• Perform and document required in-process checks and challenge testing of product.
• In the case of batches being placed on hold, being responsible for ensuring the goods are labeled and transactions complete.
• First Article Inspections.
• Assist Lot Release with complaint investigation, by gathering required information from the factory (e.g. interviewing staff, checking logs, etc).
• Assist with any investigation in the factory as required.
• Responsible for stopping the line or manufacture, if a serious non-conformance is noted. Report stoppage immediately to Line Management, Area Management Lot Release Pharmacists and Quality Assurance Management.
• Maintain training status as per training matrix and conduct training as required for staff.
• Conduct product acceptable quality level (AQL) inspections on pallets produced should major defects be detected between two testing periods.

Issuing of GMP Documentation

• Review documentation to confirm accuracy, completeness and GMP compliance ensuring, deviations and NC's are reported online.
• Management of document queries between lot release and production.
• On the issuing of official documentation , verify that BOM and Process Instruction, and Packaging Process instructions are current revisions from TRU.
• Ensure issuing logbooks are completed.
• Assist LR in the compilation and supply of CoC’s and CoA’s for external customers timeously where necessary.

Log and Track Samples

• Sample bulk and intermediate products and perform in-process checks routinely we required.
• Sample finished goods products, perform in-process checks.
• Collect, log and file finished goods retention samples.
• Collect, log and forward lot release samples to Lot Release Pharmacists where necessary.
• Collect any additional samples as required by Quality Assurance and Quality Control.
• Perform AOL (Acceptable Quality Level) Inspections when required.
• All samples are taken independently of production staff.

Assist in management of Archive and Stability rooms

• File Samples and documents efficiently.
• Retrieve batch documentation and retained samples when required.
• Ensure out-dated samples and/or documents are destroyed as per the SOP.
• Manage the GMP and ensure archive rooms are maintained and cleaned.

Perform other miscellaneous duties as assigned
Qualifications I Experience I Requirements:
EDUCATION: Grade 12
POST SCHOOL: (Professional Technical/ Academic) Pharmacist Assistant (Advantageous)
EXPERIENCE: 3-5years in a pharmaceutical environment
Skills:

• Good knowledge and understanding of the SA GMP guide.
• High attention to detail.
• Good planning and administrative competencies.
• Good verbal and written communication skills.
• Logical approach to problem solving and trouble shooting.
• Strong independent working ability.
• High work standards and business ethics.
• A self-motivator with high energy levels – ability to work autonomously, governed by tight deadlines.

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Responsibilities

• Responsible for creation of English closed captions, SDH, English templates, Transcripts and dialogue list scripts.
• Annotate key English phrases to high quality of our translation products.
• Maintain quality standards for accuracy and speed.
• Work specified on-call schedule, in addition to regular schedule.
• Must be punctual, dependable and flexible, and possess a team attitude and willingness to adapt to last-minute changes to programming and industry.
• Other duties as assigned.

Requirements

• Bachelor's or Master's Degree, preferably in English, linguistics and language study majors and/or Entertainment and Media
• Film/Broadcast Captioning and Scripting experience advantageous
• Knowledge of professional scripting, subtitling, and audio software highly desirable
• Comfortable with computers, Microsoft Office and using different software
• Excellent reading skills, spelling/vocabulary and grammar
• Ability to handle multiple tasks while focusing on a high amount of attention to detail
• Ability to perform under pressure with changing priorities

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Area of responsibility:

Complete sales function in the assigned

• Call on all current customers
• Build up strong relationships with the RIGHT people in the stores
• Increase sales and business with these customers
• After Sales Service for all customers buying their products
• Repairs – In store where possible
• Returns – Ensure all repairs and credits are attended to timeously, and arrangements are made with the relevant person
• Training retail staff on an on-going basis
• Promoting the company in all the stores – Weekend activities & Promoters
• Ensure ALL listed products are displayed and on the sales floor & not hidden in warehouse
• Ensure all Display Stock is in a 100% sellable condition
• Ensure pricing and sales information is visible on all stock
• Ensure the Display is neat, tidy and appealing
• New customer development – Complete sales function for New Customers (Scouting for new business in the sales area)
• Update customer list and call schedules on ongoing basis
• In-Store Promotions – Store bulk deals
• Regional Key Account Responsibility – full key account responsibility on certain Regional Accounts – Work closely with National Sales Manager
• New Project development and information – Feedback from Customers, Feedback on their Products, Feedback on Competitive products & pricing, Store incentives & activities, Competitions, Display’s & Shelve space
• Independent Dealers – Increase turnover as a % to total sales
• Service Dealers – Build-up Dealer Network, Assist with after sales service.
• Assist with all shows and trade day’s
• Admin – Ensure all admin is done correctly – Orders, Credits, Returns, Stock Issues, Credit Applications, Call Reports

Requirements:

• Previous retail sales experience with Mica, Buco, Independent l(Power Tool & Lawnmower Dealers, Hardware retailers) or technical sales experience

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Area of responsibility:

Complete sales function in the assigned

• Call on all current customers
• Build up strong relationships with the RIGHT people in the stores
• Increase sales and business with these customers
• After Sales Service for all customers buying their products
• Repairs – In store where possible
• Returns – Ensure all repairs and credits are attended to timeously, and arrangements are made with the relevant person
• Training retail staff on an on-going basis
• Promoting the company in all the stores – Weekend activities & Promoters
• Ensure ALL listed products are displayed and on the sales floor & not hidden in warehouse
• Ensure all Display Stock is in a 100% sellable condition
• Ensure pricing and sales information is visible on all stock
• Ensure the Display is neat, tidy and appealing
• New customer development – Complete sales function for New Customers (Scouting for new business in the sales area)
• Update customer list and call schedules on ongoing basis
• In-Store Promotions – Store bulk deals
• Regional Key Account Responsibility – full key account responsibility on certain Regional Accounts – Work closely with National Sales Manager
• New Project development and information – Feedback from Customers, Feedback on their Products, Feedback on Competitive products & pricing, Store incentives & activities, Competitions, Display’s & Shelve space
• Independent Dealers – Increase turnover as a % to total sales
• Service Dealers – Build-up Dealer Network, Assist with after sales service.
• Assist with all shows and trade day’s
• Admin – Ensure all admin is done correctly – Orders, Credits, Returns, Stock Issues, Credit Applications, Call Reports

Requirements:

• Previous retail sales experience with Mica, Buco, Independent l(Power Tool & Lawnmower Dealers, Hardware retailers) or technical sales experience

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The Export Demand Planner will be responsible for providing an optimal demand plan for the finished goods of the full portfolio for the SSA export markets. In this role, the planner builds the interface between the local commercial teams evaluating and creating a meaningful demand signal, translating it to a meaningful supply signal towards the supply sites with the key aim to ensure stock availability of the right products to the right locations. The tasks will include performing the Sales and Operations Planning (S&OP) process, demand planning net requirement planning, inventory optimization, order management/ execution (End-to-End), reporting and collaboration with commercial team and supply planners.

Essential duties and responsibilities
 

• Provide statistical forecast input and performance data for use in the S&OP.
• Analyze internal capacity and develop plan to align supply and demand to meet customer requirements.
• Evaluate and implement solution and ensure alignment with marketing & sales in development of the consensus forecast.
• Drive the S&OP process for the export portfolio and effectively translate business insights to accurate demand signal.
• Work closely with regulatory team to ensure compliance with all in country health authority requirements.
• Collaborative forecasting with distributors (customers).
• Implement and operate forecasting software and supporting systems.
• Monitor and report on performance metrics in areas of quality cost, and delivery in support of the key supplier scorecards and business reviews.
• Identify and make recommendations for forecast improvements.
• Prepare monthly reports within specified time frames.
• Utilizes multiple statistical models to develop and drive consensus forecasts for assigned business segments.
• Support New Product Introductions (NPIs) & Product Changeovers to ensure on time supply availability for launch while maintaining optimal inventory.
• Create and maintain a strong working relationship with internal and external manufacturing partners.
• Take part in Supply Chain (Re-) design projects to optimize the end to end product and information flow.
• Provide accurate and complete supply planning parameters & purchasing conditions for all SKUs and system maintenance.
• Constantly strive to identify improvement initiatives in own portfolio of products and suppliers.
• Set all required Master Data and ensure its integrity and correctness.

Specific requirements

• Acquire knowledge of the Quality Management System that have been adopted by the AMET Cluster of Marketing Companies and the relevant Quality System Procedures that are applicable to the job through inclusion of related processes and procedures in the individual training plan.
• Maintain 100 % adherence in training plan timeliness and ensure appropriate application of relevant Quality and Compliance processes and procedures to the job.
• Report any non-compliances or deviation to the Business Quality and Compliance Head of sub-cluster in.

Other features of the job
Main interactions within and outside the organization:

• Local Marketing, Sales, Finance, Deliver and Supply Chain.
• Regional Demand Planning and S&OP teams.
• GPEX and regional Experts.

Main Performance Measures

• MAPE & Bias, OCNIS, COGS, GP, Inventory, DOS.
• SLOB.
• % Distribution Cost to NTS.
• Advantage Survey Results improvements.
• External Service Metrics (UFR, OTIF, etc)
• Shared: OTIF, NTS, Market Share.

Job Requirements
Essential knowledge, skills and core competencies:

•  Master (preferred) of Bachelor degree in Supply Chain Management, Business economics, Operations or related field.
• 3-5 years experiences in Demand or Supply Chain Planning and ideally in another related Supply Chain field such as Procurement, Manufacturing or Logistics.
• Good working knowledge in ERP and Planning systems. SAP R/3 and APO strongly preferred.
• Experienced user of MS Office, especially Excel capabilities are required.
• Strong analytical skills with the ability to evaluate large amounts of information leading to sound conclusions for effective decision making.
• Able to prioritize within a complex and dynamic business environment.
• Ability to communicate in a clear and concise way across the different levels of the organization.
• First project management skills for SC design related and /or operational projects such as New Product Introductions of Product Roll Outs.
• A positive minded Team player with a positive mindset and willingness for change.
• Able to coach team members and peers in the spirit of continuous improvement. Ideally some first people management skills.
• A dynamic and self-driven personality, willing to go the extra mile even in periods of high workload.
• APICS preferred.
• Fluent level of written and spoken English. Additional European language is a plus.

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Responsibilities:

• Management of briefings, tours, events, summits, & internal/external meetings
• Pre-Qualification of briefings and tours, based on each centers criteria and availability.
• Client & stakeholder meetings, as well as maintaining those relationships
• Account team awareness and trainings
• Management non-standard operational requests
• Manage multiple inboxes, calendars, and booking tool
• Billing & fees for all briefing/tour and event incurred costs
• Schedule appropriate furniture delivery/removal
• Coordinate support with internal and external teams and vendors (Catering, Tech, Transportation, Interpretation), 
  maintain the relationships to ensure consistent quality of service
• Manage all logistical communication to respective stakeholders
• Maintain role specific documentation
• Track, calculate, and maintain team documentation and metrics
• Other duties as assigned

Requirements:

• Excellent Communication skills are a must (both verbal & written).
• Highly proficient in MS Office including Outlook, Word, Excel, PowerPoint.
• Able to quickly learn new tools/software.
• 3-5 years’ experience in Customer Service.
• 2 years planning experience. Experience planning business events – product releases, Trade shows, conferences, etc. If 
  not large, must have experience planning several high-level events at once.
• Event Planning Certification. Prefer CMP or CSEP. Especially if they do not have event planning experience.
• Extremely professional and client focused. Able to interact with all levels of business clients.
• Strong interpersonal and hospitality / customer service skills.

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Duties and Responsibilities

• Assemble, review and verify invoices and check requests.
• Flag and clarify any unusual or questionable invoice items or prices.
• Sort, code and match invoices.
• Set recons up for payment.
• Enter and upload invoices into system.
• Track expenses and process expense reports.
• Prepare and process electronic transfers and payments.
• Post transactions to journals, ledgers and other records.
• Petty Cash
• Reconcile accounts payable transactions.
• Monitor accounts to ensure payments are up to date.
• Email Notifications to Supplier Regarding Payments and proof thereof
• Research and resolve invoice discrepancies and issues.
• Maintain vendor files electronically as well.
• Correspond with vendors and respond to inquiries.
• Produce monthly reports- Age Analysis Reporting monthly meeting.
• Provide supporting documentation for audits.
• Maintain accurate historical records.
• Maintain confidentiality of organizational information
• Completion of new Vendor forms and submitting for sign off to Financial Assistant or Manager.

Education and Experience

• Diploma advantageous
• knowledge of accounts payable
• knowledge of general accounting procedures
• knowledge of relevant accounting software (such as Kerridge IQ Retail, Accpac)
• Microsoft Excel
• proficient in data entry and management
• 5+ years accounts payable or general accounting experience.

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Duties:

• Retain and grow the existing customer base by ensuring the delivery of the Customer Journey.
• Ensure a prompt response and resolution to Customer requests, queries and complaints.
• Liaise with internal and external customers in line with the Values.
• Ensure achievement of store / personal turnover targets by monitoring the selling techniques and turnover performance of all staff members and provide relevant constructive feedback on an on-going basis.
• Ensure that store and individual daily / weekly / monthly turnover targets are communicated to staff members.
• Ensure that the store / personal APV targets are met by focusing on add on sales, promotions, new accounts, laybys and higher priced items.
• Ensure that APV targets are communicated to all staff members.
• Motivate and monitor the APV performance of each staff member and provide relevant feedback on an on-going basis.

New account submissions:

• Ensure that store / personal new accounts submissions targets are achieved by monitoring the new account performance of each staff member and provide relevant feedback on an on-going basis.
• Ensure that terms and conditions are discussed with the customer for every submitted account.
• Ensure that new accounts submissions targets are communicated to all staff members.
• Ensure that all pending card submissions are followed up on timeously and professionally.

New accounts approved:

• Ensure that store / personal new accounts approved targets are achieved by monitoring the new account performance of each staff member and provide relevant feedback on an on-going basis.
• Ensure that new accounts approved targets are communicated to all staff members.
• Ensure that all customers are informed timeously about their approved accounts and that all the relevant documentation is completed accurately.
• Ensure that the store / personal layby targets are achieved by monitoring lay-by performance and provide relevant feedback to staff members on an on-going basis.
• Ensure that lay-by targets are communicated to all staff members.
• Ensure that the stockloss percentage is less than the store budget.
• Ensure that the Company Stockloss action plan is communicated and enforced by all staff members.
• Conduct and manage stock counts and stocktakes according to company procedure.
• Ensure that the company stockloss performance management process & stockloss checklist is implemented when necessary.
• Report any incidents of stockloss to the relevant line manager immediately.

New VIPS

• Ensure that store VIP targets are achieved by ensuring that staff members are actively promoting VIPS and benefits thereof to customers.
• Ensure that the store New VIP targets are communicated to staff members.
• Ensure that staff members are completing all the necessary fields of the VIP transaction.
• Monitor VIP performance and give relevant, constructive feedback to the relevant staff members on an on-going basis

VIPS linking:

• Ensure that the relevant VIP information is linked to customer purchases at the point of sale.
• Ensure that the VIP linking target is communicated to staff members.
• Monitor VIP linking performance and give relevant, constructive feedback to the relevant staff members on an ongoing basis.
• Ensure effective implementation of the seasonal VM Principles and guidelines contained in the Lookbook.
• Ensure that all styles and sizes are represented on the sales floor and replenished on a regular basis.
• Ensure that all housekeeping standards are adhered to & that the visual audit is conducted monthly.
• Ensure that the department contribution percentages are in line with the proportionate space allocated to that department.
• Ensure that sale stock is merchandised according to merchandise instructions.
• Apply appropriate leadership skills aimed at enhancing motivation levels and store productivity thereby building an effective team.
• Monitor and manage staff absenteeism, labour turnover, late coming, and working hours and overtime remain within acceptable limits.
• Ensure that recruitment and selection is conducted in accordance with the company recruitment and selection policy and procedure.
• Ensure that the company disciplinary and grievance processes are adhered to and forwarded to the relevant department for record keeping purposes.
• Ensure the on-going growth and development of staff members and that their performance agreements are signed off.
• Ensure that training needs are identified and that succession plans are in place.
• Ensure that staff are trained, developed and coached so to ensure that they reach their full potential.
• Ensure that Monthly performance reviews and Annual Performance reviews are held with all staff members timeously.
• Ensure that staff meetings are held regularly so as to communicate important and relevant information to the team.
• Ensure that all staff members are adhering to the ETHOS guidelines and company Vision & Values.
• Perform and ensure that all admin / NAV policies and procedures are adhered to.
• Ensure that all attendance registers are completed.
• Ensure that the monthly staff planner is prepared fairly and accurately according to the Workforce management guidelines and that this is communicated to all team members timeously.
• Ensure that accurate flexi part-time store assistant’s time sheets are submitted to the salaries department timeously.
• Ensure that system related problems are communicated to the IT department timeously and ensure that follow-up is done.
• Check and action e-mails timeously and meet all deadlines required.
• Ensure that month-end information is reported to the relevant line manager accurately and timeously.
• Ensure that Controlled Self Assessments (CSA) are completed accurately and timeously.
• Ensure that all staff members accurately capture HR data on the ESS system and that it’s approved by the line manager timeously.
• Complete and submit your ESS information accurately and timeously on the ESS system.
• Ensure that staff member’s files are updated with the necessary information as per HR policies and procedures.
• Ensure that the Days off and leave schedules and Overtime registers are accurately and timeously completed.
• Ensure that staff attendance registers, including your own, are accurately and timeously completed.
• Stock Management.

Requirements:

• Grade 12 OR Equivalent (Preferred).
• At least 3 years’ experience in a management role in the retail industry.
• Must be able to work shifts, extended centre trading hours, weekends and public holidays.

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Duties:

• Cashier and Admin functions (back-office admin functions i.e. Dolphin lookups; cash-ups, banking and daily reconciliations).
• Perform Stock Room Clerk role.
• Perform Acting manager role.
• Back-office administration.
• Action markdowns.
• Store opening and closing.
• Stock counts.
• Achieving individual targets.
• Contribution to store targets.
• Stock management performance.
• Visual merchandising performance.
• Administrative performance – cashing up staff; cash desk supervision; stock control; back-office admin functions.
• Operational planning and objective / target setting, priority setting and scheduling (staff scheduling & daily teas and lunch planning; individual targets).
• Monitoring and reporting (stock management; sales targets; expenses; admin policies and procedures).
• Resolve escalated issues e.g. customer queries.
• Casual recruitment and selection.
• Individual performance management and training / development.
• Motivate and discipline team.
• Company culture and values.
• Effective Operations team member and liaison with internal and external service departments (e.g. IT, Finance, RCS, infrastructure suppliers, etc.).

Minimum Requirements:

• Grade 12
• Tertiary qualification in management, finance or commerce would be advantageous
• At least 1 - 3 years’ experience in a Store Assistant role or alternatively at least 3 years of supervisory experience in a retail customer-facing role. 
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Must be able to work shifts, weekends and public holidays.

Skills Required:

• Selling skills
• Working knowledge of a store management system
• Financial skills
• Knowledge of Industrial Relations
• Basic coaching skills
• Computer Literacy – Microsoft Office

Personal Requirements:

• Confidence and Decisiveness
• Pro-active
• Leadership
• Building Talent / Developing Others
• Adheres to Principles and Values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicates Information
• Writing and Reporting

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The Operational General Manager plays a crucial role in overseeing the day-to-day operations of an edible oil manufacturing company. This position requires strong leadership, operational expertise, and a focus on optimizing production processes, ensuring efficiency, quality, and safety. The Operational General Manager will be responsible for managing production, supply chain, logistics, and related operational functions.
The Operational General Manager plays a crucial role in overseeing the day-to-day operations of an edible oil manufacturing company. This position requires strong leadership, operational expertise, and a focus on optimizing production processes, ensuring efficiency, quality, and safety. The Operational General Manager will be responsible for managing production, supply chain, logistics, and related operational functions.

Responsibilities:
Operational Management:

• Develop and implement strategies to optimize production processes, improve operational efficiency, and ensure on-time delivery of products.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Collaborate with cross-functional teams to streamline operations, reduce waste, and increase productivity.

Production Planning and Control:

• Oversee production planning, scheduling, and capacity management to meet customer demands and achieve production targets.
• Coordinate with production supervisors and teams to ensure smooth operations, adherence to quality standards, and timely completion of production orders.
• Continuously review and optimize production processes to improve output, minimize downtime, and reduce costs.

Quality Assurance:

• Ensure compliance with quality control standards and regulatory requirements related to edible oil manufacturing.
• Implement and maintain quality assurance programs, including documentation, testing, and audits.
• Collaborate with the quality control team to monitor product quality, investigate and resolve any quality issues, and implement process improvements.

Supply Chain and Logistics:

• Manage the end-to-end supply chain process, including procurement, inventory management, warehousing, and distribution.
• Collaborate with suppliers and logistics providers to ensure timely and cost-effective sourcing of raw materials, packaging, and transportation.
• Optimize inventory levels, minimize stockouts, and implement inventory control measures to manage costs and meet customer demands.

Health, Safety, and Environment (HSE):

• Establish and enforce HSE policies and procedures to create a safe working environment and ensure compliance with applicable regulations.
• Conduct regular safety audits, inspections, and risk assessments to identify and mitigate potential hazards.
• Promote a culture of safety awareness and implement training programs to enhance employee understanding and adherence to safety protocols.

Requirements:

• Bachelor's degree in Engineering, Operations Management, or a related field. A master's degree is desirable.
• Proven experience in a senior operational management role within the edible oil manufacturing industry or a related field.
• Strong knowledge of production planning, manufacturing processes, quality control, and supply chain management.
  Demonstrated experience in optimizing production operations, improving efficiency, and implementing lean manufacturing principles.
• Excellent leadership, decision-making, and problem-solving skills.
• Strong analytical abilities with proficiency in using data and KPIs to drive operational improvements.
• Knowledge of health, safety, and environmental regulations and practices.
• Excellent communication, negotiation, and interpersonal skills.