As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Duties & Responsibilities
- Attention to detail and quality.
- Building Positive Working Relationships
- Customer Centricity & Stakeholder focus
- Drive for Results
Skills and Competencies
Skills to be gained on job
Qualifications
- Electrician -N4 electrical engineering
- Wireman’s License is an advantage.
- Trade Test (Red Seal) is an advantage
- Minimum of 1 years’ experience performing electrical repairs.
- Organise, plan and prioritise tasks for self and team to ensure that work gets done profitably and efficiently.
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Duties & Responsibilities
Operations and Service Delivery:
- Best allocate the resources of the Specials contract to achieve maximum output. Where the SLA stipulates resource requirements, these must be adhered to. Output based contracts must be managed efficiently.
- Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
- New specials once off services or Adhoc services.
- Specials contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
- Ensure that staff are correctly and smartly dressed. Highlight to sites the importance of always upholding the company image.
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Effective use and updating of electronic application/tools issued by the company
- Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties.
- The upkeep of all unit files kept at unit level and notice boards as set out in THS Policy and Procedure file.
- The upkeep of the unit master file (Business Information File) kept at Head office, by submitting all changes (upsells/down sells/scope changes) timeously to the finance department thus ensuring that an updated sample roster is available in the Business Information File.
Communication:
- Responding to clients and management request timeously and providing necessary action required.
- Ensure monthly completion of reports required for specific services as agreed with clients. This may include inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by management and/or completion of client monthly surveys. It may also include client specific requirements.
- Responsible to effectively communicate and filter company information to contract managers who needs to filter down to their staff.
Labour Mangement:
- With reference to recruitment and new appointments, policies, procedures and deadlines to be adhered to.
- The Specialised Manager is responsible to ensure that PCO’s abide by the company disciplinary code and that this is consistently applied.
- To hold regular performance appraisals with all management staff reporting to you, identify areas for development and training needs.
- Ensure that the content of personnel files is up to date as per company policy.
- Ensure that all staff have signed and are abiding by the Tsebo House rules.
Health and Safety:
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
Unit Finances:
- Ensure the Specials division is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
- Ensure that only accredited suppliers and approved products are used.
- Compile accurate budgets and forecasts in line with company deadlines.
- Ensure correct billing and analysis of monthly financial results during financial sign off trading accounts to identify any problematic areas and pro-actively take appropriate corrective action.
- Provide correct and valid reasons in unit finances along with the necessary recovery within a reasonable time period.
- Actively manage unit leave liability and leave plans according to company policies and targets. Check that leave balances reflects correctly on the company reports.
- Follow correct approval process for procuring capital expenditure, high value repairs and maintenance and ensure units order chemicals and consumables as per agreed process.
General:
- To ensure that the company’s objectives are achieved.
- To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR.
- The Specials Manager is to ensure that our THS brand is always protected and represent it professionally.
- Ensure that statutory/legal requirements are strictly adhered to.
- Continually look at cross selling opportunities within the Tsebo Solutions Group.
- To keep abreast of changes in all company policies and procedures.
Skills and Competencies
- Understand Specialised Cleaning principles and knowledge of company policies and procedures.
- Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific sla’s.
- Business management principles, including proven financial skills.
- Strong on client relationships and strong communication skills.
- Leadership skills.
- Attention to detail.
- Sense of urgency.
- Problem solving experience.
- Able to work under pressure.
- Be flexible and adaptable.
- Strong people skills and knowledge or Industrial relations.
Qualifications
- Minimum Matric.
- Relevant tertiary qualification and/or equivalent specials/deep cleaning experience.
- Knowledge of legislation relevant to the Specials environment within the cleaning industry.
- Minimum of 5 years’ experience in a similar environment on middle management level.
- Experience in managing people and a large client portfolio.
- Experience and knowledge of various specialised cleaning disciplines.
- Work at height experience and valid qualification advantageous.
- Ability to work flexible hours as per client requirements.
- Monthly targets to obtain.
- Quotes to be signed off.
- Manage profit and loss costs.
- Must have a valid driver’s license and own reliable vehicle
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Duties & Responsibilities
- To provide effective leadership to catering manager and their team of catering staff
- To ensure the company image is projected through excellent client relationships, quality of service, product and productivity
- Develop medium and long-term strategies to grow the business in conjunction with the operations manager
- Comply with the divisions budgetary requirements within the financial guidelines
- Understand and maintain all financial aspects of the business – budgeting, forecasting
- Understand and implement company standards, policies and procedures in line with legislation
- To work and operate in a stressful environment and perform well under pressure
- Ensure quality control is in accordance with the company standards
- Oversee cash management (control of debtors, stock checks and cash checks etc)
- Effect profit growth in all areas of responsibility
- Meeting agreed deadlines with regards to submission of forecasts, profit and loss’s etc
- Human resources management (including I.R., training and development) and performance management
- Operational standards – Maintain and improve on operational standards as agreed
- Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme
- Ensure smooth running of Biometrics system
- May be required to assist with any other duties that may be outside scope of responsibility
- Strong banqueting/function background & handling of VIP guests
- Understand back of house and kitchen brigade
Skills and Competencies
- Sound business acumen
- Excellent client relations
- Experience in upmarket functions and events management
- Experience in high quality mass production
- Previous experience in the food service industry essential
- Operational Standards: Performance management, financial analysis, computer proficiency & human resources
- Mymarket and Menutec proficiency
- Entrepreneurial skills: Strategic management, Outcome focus & productivity
- Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) & organizational skills
- Strong presentation skills
- Flexibility with respect to working hours
- Ability to build and maintain a motivated team in a dynamic environment
- Innovative approach to streamlining systems
- Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum
- Food Background
Qualifications
- 5-6 years previous experience within a high-end / fine dining establishment.
- A minimum of 4 years project management experience in catering.
- National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
- Computer literacy MS Excel and MS Word
- Financial acumen
- Drivers licence & own vehicle
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Duties & Responsibilities
- To assist in the production of meals, snacks and functions, paying particular attention to the quality and presentation thereof.
- To ensure that all tasks and jobs are satisfactorily completed, assuming these duties when necessary.
- To assist with lunch service.
- To assist with the planning and costing of menus.
- To place orders with suppliers.
- To assist with the completion of all administrative returns, salary variations, etc.
- To issue stocks and received goods, checking quality, quantity and price, also ensuring that these stocks are correctly stored and rotated.
- To make regular inspections to ensure that company and statutory hygiene standards are maintained.
- To carry out regular On-the-Job Training sessions, be constantly aware of staff who have potential for development and ensure that these people are highlighted for promotion.
- To be fully conversant with HACCP and NOSA regulations and report any defect to the manager.
- To be sensitive to the needs of subordinate staff and report any problems or breaches of discipline to the manager.
- To be security conscious at all times and ensure storerooms, safes and lockable areas are secure.
- To assist with stocktaking on a regular basis. To attend meetings and training courses as required.
- To assume control of the restaurant and use own initiative in the absence of the Manager.
- To take part in catering exhibitions, thus gaining further knowledge and experience.
Skills and Competencies
- Must enjoy working with people.
- Must have good organisational skills.
- Be able to pay attention to detail.
- Have good interpersonal and supervisory skills.
- Be able to work irregular hours, on weekends and public holidays.
- Must have good communication skills.
- Must have good grooming and presentation skills.
- Must be comfortable working with computers
- Must able to negotiate, organise, delegate and work under pressure.
Qualifications
- Be 21 years of age and have at least 2 years’ experience in the catering and / or restaurant industry on a supervisory level.
- Must have completed at least a standard 10 / secondary education
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Duties & Responsibilities
The purpose of this role is to supervise and control of all cleaning outlets to the required standards within agreed budgetary limits and to provide effective leadership for all staff within the unit.
- Maintain personal health, hygiene and professional appearance
- Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
- Ensure Tsebo standards, policies and procedures are maintained. (Incl. chemicals, work procedures, uniform, professional approach, hand washing methods etc.)
- Ensure correct product obtained by following correct processes
- Do daily checks and follow-ups
- Report maintenance and safety concerns to the manager on a day to day bases
Skills and Competencies
- Minimum 2-3 years Supervisory experience preferably in the cleaning industry
- Must have experience in healthcare and safety standards
- People Management Skills
- Able to work independently and under pressure
- Able to work long hours, after hours and some weekends
- Ability to communicate, motivate, develop and coach staff at all levels
Qualifications
- Grade 12/Matric
- Relevant qualification related to Management
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Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
- Interpersonal Skills: Client/customer interface
- Trustworthy and Reliable
- Attention to details
- Motivated
- Passion about service with a smile
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team
- Customer service orientated
Qualifications
Matric
- 1 -2-year experience in a similar role
- Culinary qualification would be advantageous
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Duties & Responsibilities
The purpose of this role is to supervise and control of all cleaning outlets to the required standards within agreed budgetary limits and to provide effective leadership for all staff within the unit.
- Maintain personal health, hygiene and professional appearance
- Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
- Ensure Tsebo standards, policies and procedures are maintained. (Incl. chemicals, work procedures, uniform, professional approach, hand washing methods etc.)
- Ensure correct product obtained by following correct processes
- Do daily checks and follow-ups
- Report maintenance and safety concerns to the manager on a day to day bases
Skills and Competencies
- Minimum 2-3 years Supervisory experience preferably in the cleaning industry
- Must have experience in healthcare and safety standards
- People Management Skills
- Able to work independently and under pressure
- Able to work long hours, after hours and some weekends
- Ability to communicate, motivate, develop and coach staff at all levels
Qualifications
- Grade 12/Matric
- Relevant qualification related to Management
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Duties & Responsibilities
- Deliver all goods safely and timeously
- Ensure safe staff transport from unit to unit
- Ensure vehicle is clean and serviced regularly
- Ensure all delivery documents are completed accurately
- Maintain a logbook at all times
- Report any defects or accidents immediately
- Complete tasks within a specified time
- May be required to assist with any other duties that may be outside scope of responsibility
- To work well with all levels within the company and to be professional when offering these services
- To ensure that the experience and interaction between themselves and others are of a positive nature
Skills and Competencies
- Presentable and neat
- Excellent customer service skills
- Excellent communication skills (verbal and written)
- Planning and organizing skills
- Time management skills
- Excellent driving skills
- Well versed with street maps
Qualifications
- Minimum Matric
- Minimum of 1-2 years driving experience
- Valid driver’s license and Professional Driving Permit ( PDP )
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Duties & Responsibilities
- To ensure that the Company’s and Statutory regulations regarding cleanliness are
- complied with within all tasks undertaken.
- Responsible for the cleanliness of the scullery.
- Ensure hygiene standards, health and safety standards are met at all times.
- To maintain the Company’s standard of hygiene and cleanliness of all crockery,
- cutlery, glassware, kitchen and dining room utensils.
- To ensure removal of refuse from scullery area.
- To assist in other areas of the unit when required and to attend to all reasonable
- requests made by management.
- Fridges in the walk-in cold rooms must be cleaned.
- No cleaning agents must be left in public areas.
- Safety signs/boards must be placed in areas where cleaning is in progress.
- Ensure that the outside area of the store is clean and inviting at all times.
- The back of the store must be clean and tidy at all times, and must comply with health
- regulations.
- The cleaner must assist in various other areas in the unit when it is not busy.
- Clean food preparation equipment, floors and other kitchen tools or areas.
- Clean walls and windows.
- Clean and disinfect laundry, kitchen, toilet and bathroom fixtures
- May be required to assist with any other duties that may be outside scope of
- responsibilities
Skills and Competencies
- Interpersonal Skills: Client/customer interface
- Trustworthy and Reliable
- Attention to details
- Motivated
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
Qualifications
- Matric
- Previous experience working in a Hospital as a General Assistant
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Duties & Responsibilities
- Preparation of high level quality meals, fast foods and sandwiches for branded outlets
- Maintain high hygiene and cleaning standards
- Assist with stock-takes at the unit
- Maintain excellent customer relationships
- Assures that warm, sincere contact is established with all customers
- Consistently provide exceptional customer service in compliance with the highest professional performance standard
- Preparation of each item quickly, but carefully to assure high quality and consistency.
- Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
- Adheres to appropriate standards of behaviour in the work-place.
- To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.
Skills and Competencies
- Excellent customer service
- Excellent communication skills
- Ability to work under pressure
- Experience as a food service assistant
Qualifications
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Duties & Responsibilities
- Ensure that patients have ice water at all times
- Urns to be full at all times and turned on
- Serve patients with tea/coffee and alternative snacks
- Menu cards to be filled in correctly with choice of patient
- Menu cards to be returned to kitchen as soon as possible
- Diet list to be updated before meals
- Diet alterations should be brought to attention immediately
- Trolley’s to be taken from kitchen to wards, orderly and returned after serving patients with meals
- Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
- Patients meals are served on trays but trays are to be removed immediately after patient has eaten
- Cutlery must be washed after every meal. Strict controls to be kept by ward hostess
- Cutlery always served in cutlery bags
- You are responsible for cutlery used in the ward & this is to be locked away when not in use. The cutlery is your own responsibility
- The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
- Ward hostess’ are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard
- Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu
Skills and Competencies
- Ability To Work in a pressurised environment
- Good Communication Skills at all Levels
- Knowledge of Fedics Hygiene & Quality Standards
- Well Presented, Neat & Professional Image
- Motivated self – starter
- Able to operate with little Supervision
- Flexible in terms of Working Hours – weekends/ public holidays (7 day operation)
Qualifications
- Matric
- Previous experience in a hospital environment
Method of Application
Use the link(s) below to apply on company website.
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