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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
This is an opportunity is for a Strategic Sourcing & Research Specialist to work closely with the Head of Talent Acquisition and Brand in the Centre of Excellence. The purpose of this role is to provide strategic sourcing expertise which include building, sourcing, attraction, qualification, and maintenance of talent pipelines, equip Business with the latest recruitment research and the management of the end-to-end recruitment process and optimisation initiatives.
Areas of responsibility may include but are not limited to
- Development of strategic sourcing & research strategy and implementation
- Build a diverse sustainable and future-fit talent pipelines whilst also providing insights that guide the sourcing strategies for critical/scarce talent segments.
- Work closely with the BU recruiters to manage the recruitment process for search assignments and measurement of recruiting metrics, like source of hire, quality of hire and time-to-fill.
- Forecasting of future talent needs in line with the business requirements by understanding shifts in the marketplace.
- Management of the end-to-end recruitment process, technologies, and recruitment related initiatives (i.e., in-house events)
- Design attraction methodologies leveraging recruitment marketing channels (i.e., social media), ATS system, referrals, and other creative avenues to generate robust talent pipelines.
- Partner with Business leaders to analyse and interpret internal and external market intelligence data and derive insights for strategic business decision making.
- Contribute to strategic projects i.e., content building, business process optimization, multidisciplinary team engagement.
- Management of external relationships with solution partners i.e., LinkedIn
- In partnership/networking with universities, professional associations, and talent communities to identify critical and diverse candidates.
- Build an intentional professional brand as a subject matter expert on LinkedIn.
- Talent Acquisition policy documentation updates and monthly reporting to monitor and measure return on investment of recruitment solutions. Personal Attributes and Skills Role Model: Acts with integrity, impartiality, and independence, balancing personal, organisation and legal parameters.
- Has a deep sense of own core values and operates within personal boundaries.
- Consistently acts according to organisational and legal principles and agreed processes
- Delivers to expectations and promises
- Accepts responsibility and takes remedial and developmental action when mistakes are made.
- Deals with personal data and information in a highly professional manner and within the boundaries of relevant legislation.
Education and Experience
Essential
- HR (Human Resources) or business-related degree 5- 7 years’ experience in strategic recruitment and sourcing at senior levels (executive and critical skills)
- Sourcing research experience (preferably recruitment agency or executive search firm) In-depth knowledge of candidate attraction and selection strategies
- Has presence and impact Strength in building and maintaining relationships Advantage: Data-analytics capabilities (advanced excel skills)
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Key outputs
- The successful incumbent will be responsible for but not limited to the following:
- To check all relevant required documents is received eg correct application forms, valid bank statement, signed quote
- Ability to ensure compliance check is completed
- To capture NB applications
- To capture on Quality centre any possible fix or system issues such as match the rates to NB quote
- Request outstanding information either telephonically or email
- To issues NB quotes
- Follow up on outstanding requirements
- Maintain SLA within processing pools
- Make recommendations for improvements to the system used in the department and testing system functionality after enhancements are made to the system
- Required to have excellent written and verbal communications skills
- Ability to switch roles and perform multiple tasks within the team
- Amend and update QA errors report when necessary
- To Capture, Quality Assure and activate new investments, issue the relevant policy schedules, and assist with queries relating to the process
- Strong product knowledge
- Monthly assessment need to meet minimum target of 90%
Technical Competencies:
- Expert knowledge and understanding of Discovery Invest products
Assessment Criteria:
Demonstrates ability to:
- Explain the business rules associated with each product
- Process work accurately by applying the business rules for the specific product/benefit
- Resolve telephonic queries by providing accurate product information to the franchises and brokers
Sources of feedback:
- Quality Assurance
- Team Leader
- Franchises
- Brokers
- Policyholders
- Internal Audit
Technical Competencies:
- Knowledge and understanding of Long-Term Insurance Legislation
Assessment Criteria:
Demonstrate ability to:
- Explain the relevant legislation and its application to queries
- Apply the relevant legislation when resolving queries
Sources of feedback:
- Quality Assurance Team
- Team Leader
- Franchises
- Brokers
- Policyholders
- Internal Audit
Technical Competencies:
- Expert knowledge and understanding of systems applications used in the role
Assessment Criteria:
Demonstrate ability to:
- Use the appropriate systems applications to produce outputs and resolve queries
Source of feedback:
- Quality Assurance
- Team Leader
- Franchises
- Brokers
- Policyholders
- Internal Audit
Technical Competencies:
Use of new business software
Assessment Criteria:
Demonstrates ability to:
- Use SMAD (DFC)
- Use Web QA
- Use paradigm
Sources of feedback:
- Quality Assurance
- Team Leader
Non- technical Competencies:
- Customer Service Orientation
Behavioral indicators:
- Offers appropriate service to match customer’s queries in a manner that elicits acceptance
- Uses an acceptable code of conduct as a basis for dealing with difficult or unethical behavior from others (racial taunts, sexual harassment and lying)
- Uses polite but firm language in order to conclude a lengthy phone call
Sources of feedback:
- Quality Assurance
- Team Leader
Non- technical competencies:
Behavioral indicators:
- Surfaces problems and provides recommendations for solving them to the appropriate people
- Settles disputes by finding common ground between parties with minimum disruption
Sources of feedback:
- Quality Assurance
- Team Leader
Non-technical competencies:
- Speaking/verbal expression
Behavioral indicators:
- Comes to the point in a direct yet appropriate manner
- Uses appropriate simple language (no slang or jargon)
Sources of feedback:
- Quality Assurance
- Call Assessments
- Team members
- Customers
Non-technical competencies:
Behavioral indicators:
- Follows through on customer requirements until a successfully concluded result is achieved.
- Result is accurate, complete and delivered timeously
Sources of feedback:
- Quality Assurance
- Team Leader
Non-technical competencies:
Behavioral indicators:
- A positional viewpoint without being dogmatic
Sources of feedback:
- Quality Assurance
- Team Leader
Non-technical competencies:
Behavioral indicators:
- Meet deadlines
- Attend meetings-if not able to, apology should be send prior to the meeting
- Prioritise work according to importance
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Job Description
Sell the Discovery Bank Product Suite to clients via inbound or outbound calls. Manage and convert various lead types that are generated by the business. This will also require you to maintain and grow a strong client base and build ahealthy pipeline for future sales. Respond to new and current leads regarding product enquiries with the intent of possible conversion into a sale.
Key purpose
To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get client to bank healthier.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
- Consistently achieve Sales and Activation targets
- Capture all client application information accurately
- Ensure that correct products is sold to clients
- Maintaining accurate details and statistics of all queries.
- Meet all Productivity requirements
- Meet all Quality and Compliance requirements
- Time Management
- Successfully complete all Assessments on an ongoing basis
Personal attributes and skills
- The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
- Matric
- At least 2 year sales experience, preferably in an outbound telesales environment
- Minimum 1 year bank product knowledge, Discovery Bank Knowledge is an advantage
- PC literacy, email, word, excel
- Tertiary qualification an advantage
- NQF5/National Certificate:Banking NQF level 5 and RE5 qualification
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Key Purpose
Accountability and leadership of the Discovery Life Funeral Sales Team.
Areas of responsibility may include but not limited to:
- Lead and manage a Funeral Cover sales channel consisting of business consultants and financial advisors.
- Achievement of sales and quality targets.
- Ensuring a professional level of interactions with intermediaries and HR contacts.
- Inductions and leads management, ensuring that campaigns and leads are correctly managed
- Ongoing liaison and relationship building with various stakeholders.
- MIS Reporting, create and maintain reporting
- Business processes and operational improvement
- Promote a positive and proactive approach to compliance and risk,
- Ability to proactively manage change.
- To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all times
- Compliance and risk management and adherence
- Coach staff to improve performance and behaviors.
- Create an energetic and fun work environment
- Report any suspected misconduct.
Sales Manager responsibilities may include but not limited to
- A Sales Manager is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
- Must monitor that the statutory obligation of the FSP are complied with.
- Must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
- Ensure that representatives are compliant with the fit and proper requirements.
- Representatives complete all required training for their role.
- Review the advice rendered by the representative.
- Monitor on an ongoing basis that the representatives are treating customers fairly.
- Supervise representatives under supervision:
- To ensure that all the required fit and proper requirements are complied with (Qualification and PST),
- where monitoring of representatives under supervision is delegated, the following should be done:
- record the process of delegation and the reporting frequency monitoring done.
- Instil a culture of treating customers fairly in all aspects of the business.
- Ensure that there are business processes and operational ability.
Competencies
- Ability to engage Union representatives.
- Logical, analytical problem-solving ability.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work independently.
- Ability to take accountability, responsibility and ownership.
- Able to take initiative and exercise sound judgment and decision making.
- Ability to work in a highly pressurized, target oriented environment.
- Ability to deal positively with change and uncertainty.
- Strong business acumen.
- Strong sales and persuasive skills.
- Strong quality orientation.
- Good organizational skills.
- Proactive, self-motivated.
- Able to identify, nurture and develop talent.
- Customer oriented.
- Ability to meet deadlines timeously.
- Ensure ethical business activities and maintain transparency of branch dealings.
Qualification and Skills
- Matric (Grade 12)
- Four – Six years sales management experience in a target driven in/outbound sales.
- Computer skills: Microsoft word; Excel; Email.
- A FAIS Recognized qualification: NQF Level 5
- RE5 and RE1Qaulification compulsory
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Key Purpose
Increase the sales of the product range through building relationships, superior client service and technical knowledge.
Areas of responsibility may include but not limited to
All work must be done accurately, comprehensively and in-line with set quality standards and timelines.
- Increased Discovery Health product sales through building relationships, superior client service and technical expertise
- Create strategic business partnerships with multiple intermediary stakeholders.
- Relationship building with internal and external stakeholders.
- Project management of new business process, from end to end.
- Intermediary reporting and trend analysis.
- Consistently deliver Discovery Health value proposition.
- Escalated query resolution and troubleshooting
- Increase the sales of the product range through building relationships, superior client service and technical knowledge.
- Review new business pipeline, follow-up, and tracking.
- Issuing of quotations
- Technical training and ongoing product support to financial advisors.
- Keeping up to date with competitor product and service offering and industry developments
- Participating in proactive sales and marketing initiatives
Personal Attributes and Skills
- Logical, analytical problem-solving ability.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work independently.
- Ability to take accountability, responsibility, and ownership.
- Able to take initiative and exercise sound judgment and decision making.
- Ability to work in a highly pressurized, target oriented environment.
- Ability to deal positively with change and uncertainty.
- Strong business acumen.
- Strong sales and persuasive skills.
- Strong quality orientation.
- Good organizational skills.
- Proactive, self-motivated.
- Able to identify, nurture and develop talent.
- Customer oriented.
- Ability to meet deadlines timeously
Education and Experience
Qualifications
- 3-5 years medical scheme industry experience (required)
- Business degree (advantageous)
- RE5 (preferable)
- NQF5 in Wealth Management of Financial Planning / 120 FAIS credits (preferable)
- Knowledge of MS Office Suite
- Sales experience (advantageous)
- Knowledge of MS Office Suite
- Relevant financial services industry experience is advantageous
Experience
- Relevant financial services industry experience is advantageous.
- Sound health industry experience
- Adviser consulting experience in the financial services industry
- An understanding of financial plannin
Requirements
- Valid drivers licence and insured and reliable car
- Smart-phone
- Willingness to travel
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Key Purpose
- Proactively manage inefficiencies with system calculations
- Administration of cashback and reward queries related to Vitality, DiscoveryCard and Discovery Bank
- Solve for service/financial failures to drive business improvement by engaging with management and correcting the underlying issues.
Key Outputs
- First time resolution of queries through the ability to analyse numerical data and all other sources of information
- Providing superior customer service to internal/external stakeholders
- Payment management associated with adjustments/cashbacks
Competencies
- Writes and speaks clearly, convincingly and in a well-structured and logical way
- Initiates and generates activity and introduces changes to work processes through an immediate understanding of newly presented information
- Demonstrates an understanding of different organisational departments and functions
- Manages time effectively and performs against deadlines
- Sets high standards for quality, quantity, accuracy and productivity to achieve project goals
- Works productively in a pressurised environment with strong analytical and problem solving abilities
- Takes initiative and works under own direction
- Integrity, Honesty and Fairness
Qualifications & Experience
- Matric
- Capable of working in a high paced, pressured environment with strong analytical and problem solving abilities
- Paradigm knowledge
Required
- Excellent MS Office skills
- Knowledge of Discovery Vitality, DiscoveryCard and Discovery Bank Rewards
- Solid knowledge of accounting principles
- Finance Administration experience
Advantageous
- Intermediate Excel skills
- 12 months working experience in Vitality/Card
- Completed or working towards completing a tertiary qualification in Accounting/Finance
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About (Data Science Unit
The Risk Intelligence team is responsible for the measurement and reporting of clinical experience for each of our client schemes, providing actuarial analytic support for managed care interventions, healthcare quality public reporting initiatives, provider contracting, and clinical profile reports of clinician utilisation patterns and adherence to evidence based clinical process measures.
Key Purpose
In this role you will be involved in creating opportunities that delight our customers by leveraging Discovery’s vast clinical, demographic, and operational data. The successful applicant will be working within a highly specialized and growing team investigating ways to optimize and improve client services for Discovery’s client schemes. The successful candidate must be motivated, productive and work well within a team.
Areas of responsibility may include but not limited to
- Connecting with a multitude of stakeholders to understand the data in a healthcare context
- Mining large structured and unstructured datasets to find new insights to inform healthcare efficiency and interaction strategies
- Research and application of the most up to date machine learning algorithms and AI techniques
- Present data and model findings in a way that provides actionable insights
- Implementing results for use in both the internal and external environments
- Monitoring model performance
- Improve processes and databases where opportunities arise
Personal Attributes and Skills
- Expert in data science programming languages such as R, Python, Scala
- Expert in data manipulation skills including SQL to extract, transform and load data
- Experience in interactive data exploration and data-driven story telling
- Understanding and application of Big Data and distributed computing principles (Hadoop and MapReduce)
- Hands on experience with Big Data systems will be preferred
- Strong analytical and statistical knowledge with an understanding of the latest machine learning algorithms for both structured and unstructured data
- Ability to formulate problem statements and develop a plan for tackling the problem
- Strong ability to communicate findings and recommendations from data (visual, verbal and written)
- Production environment machine learning and AI
- A passion for data exploration and complex healthcare environment
- Self-starter
- Willingness to learn and grow exponentially
- A restless curiosity towards data and uncovering unknown correlations
- Ability to work cohesively in a team environment and balance multiple priorities
- A team player who can work alone when required and without supervision
- High level of attention to detail, resilience, enthusiasm, energy and drive
- Positive, can-do attitude
- Ethical and able to maintain confidentiality and manage boundaries
- Aligned to Discovery values and core purpose
Education and Experience
- Honours or Master’s degree in either Data Science, Statistics, or Applied Mathematics with some experience in software engineering, computer science or working with big disparate sets of data, OR
- Honours or Master’s degree in Computer Science or Software Engineering with solid experience in statistical modelling, data mining and machine learning
- Other analytical qualifications will also be considered if accompanied by the relevant experience
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About Umbrella Fund
Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward. Umbrella Funds thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
The position is responsible for managing complex tasks and performing and managing detailed system testing tasks within the Umbrella Fund Operations e.g. send trade instructions to Discovery Invest, monitor price tolerances and benchmarks, Regulation 28 reporting, Implementing bulk client investment changes, investment administration in general, Project management, Production error handling, root cause analysis, profit/loss and 13 A calculations, Broker commission processing. The incumbent must ensure that the processes and procedures are relevant, best practices identified, business improvement opportunities investigated. Understanding the business requirements, and through a structured process, document, validate and translate it into Business Requirements that are used by developers to craft a technical solution. Translate the business vision into the design. Working with multiple business areas and multiple teams. The individual additionally needs to document, perform detailed system testing and provide feedback on test results, defects identified and make these visible timeously to the necessary stakeholders and ensure that the current processes and procedures are understood to ensure any system enhancements meet business’s and regularity objectives. Additionally the individual must ensure that best practices are identified and business improvement opportunities are investigated.
Areas of responsibility may include but not limited to
- Processing of all daily and monthly transactional activity within agree service levels.
- Implement processes and procedures and ensure required services in respect of the Umbrella Fund operations are conducted timeously and efficiently.
- Ensures delivery of key operational attributes such as system testing, data completeness and data quality.
- Proactively identify and correct production issues and data errors. Make recommendations to improve efficiencies based on metrics.
- Communicate and collaborate effectively with stakeholders to resolve queries and ensure client expectations are met.
- Prepare management reports for submission to superior. Update SOP’s with changes to the process where required.
- Develop and maintain excellent business relations with internal and external brokers.
- Follow a structured process to listen to, understand and document client requirements. If needed, facilitate activities like interviews or JAD sessions to expand the understanding of the business requirements. If required, perform analytical tasks, data extracts, run queries or any other form of analysis to gather information. Following up with clients to clear up ambiguity and possible misunderstanding.
- Perform profit and loss calculations and data analytics
- Ensure that day to day administration is accurate, compliant and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules. Ensures delivery of key operational attributes such as data completeness and data quality.
- Collaborate with testers, BA’s, developers, designers and other business experts to ensure testing requirements are fully understood.
- Implement efficient test processes, procedures and scenarios, which will ensure system enhancements are adequate, and fit for business and regulatory requirements in respect of pension fund administration.
- Ensures delivery of key operational attributes such as system testing, data accuracy, completeness and data quality.
- Proactively identify, log and escalate production issues and data errors. Make recommendations to improve efficiencies based on metrics.
- Communicate and collaborate effectively with stakeholders to resolve testing queries to ensure business expectations are met.
- Write and execute test cases in line with agreed testing standards and practices. Document defects and make these visible to all stakeholders
- Develop and maintain excellent business relations with all stakeholders.
- Follow a structured process to listen, understand and document testing requirements. If required, perform analytical tasks, data extracts, run queries or any other form of analysis to gather information. Follow up with IT, developers and software vendors to clear up ambiguity and possible misunderstanding.
- Perform detailed test and data analytics.
- Ensure that day to day administration will be accurate, compliant post system deployments
- Detailed understanding and knowledge of Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules.
- Collaborate with testers, BA’s, developers, designers and other business experts to ensure testing requirements are fully understood.
Personal Attributes and Skills
- Drives Results
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Problem Solver
- Analytical
- Working with people
- Relating and networking
- Writing and reporting
- Applying expertise and technology
Education and Experience
- Matric - Essential
- Product and process knowledge - Advantageous
- 2 - 3 years relevant experience - Essential
- Advanced excel skills – Essential
- Data analysis and interpretation (Large data sets) – Essential
- End user system functionality testing and test case reporting – Advantageous
- Compiling MI/BI reports, Admin reports, ADHOC report requests from large data sets
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About Group Compliance
Group Compliance is looking for a dynamic individual to join the Group Financial Crime Compliance team. The core purpose of the Group Compliance department is to ensure that Discovery Group’s core purpose and reputation is protected. The immediate 3-year ambition of the Group Compliance department is to be the most respected and trusted compliance practice in the financial services sector. The department must be visible, trusted and respected.
Key Purpose
The Financial Crime Compliance Officer primary purpose is to assist with safeguarding Discovery by implementing and maintaining robust anti-money laundering, and anti-terrorist financing measures. This role ensures Discovery's adherence to regulatory requirements, monitoring and assurance, assist in prevents financial crimes, and upholds the integrity of its financial operations.
Areas of responsibility may include but not limited to
- Provide guidance and advise to business on new and ongoing Financial Crime compliance obligations as it relates to Acts, directives or other binding orders from Regulators.
- Ongoing monitoring and assurance on regulatory matters as it relates to the FIC Act and other regulatory requirements.
- Accountable Institution registration and maintenance of the Discovery delegation structure with Financial Intelligence Centre on the GoAML platform.
- Reporting on non-compliance incidents and breaches.
- Support management in the maintenance of the Risk Management and Compliance programme, Policies and Risk Assessment.
- Assist with training and awareness. Provide reports to management.
Role Specific Competencies
- AML and CTF Regulations: Understanding of Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations and the ability to apply them effectively.
- Monitoring and assurance: Participating in compliance monitoring and testing activities to assess the effectiveness of AML policies, procedures, and controls, and to identify areas for improvement.
- Risk Assessment: Assist with risk assessments of customers, products, and Legal Entities to determine the level of financial crime risk.
- Regulatory Reporting: Ability to prepare regulatory reports with management.
- Legal and Ethical Knowledge: Understanding of legal and ethical standards relevant to financial crime compliance, including data privacy laws and ethical conduct.
- Documentation and Record Keeping: Maintaining accurate and organised records of compliance activities, investigations, and reports.
- Incident Response: Identify incidents and breached through monitoring and engagement with stakeholders.
- Cross-Functional Collaboration: Ability to collaborate with other departments, such as legal, risk and audit to ensure a comprehensive compliance framework.
- Training and Awareness: ability to assist with designing training programs to educate employees about financial crime prevention and compliance procedures.
- Industry Knowledge: Staying informed about industry-specific risks and trends in financial crime to adapt compliance strategies accordingly.
These role-specific competencies, when combined with the personal attributes and general compliance knowledge, make a Financial Crime Compliance Specialist highly effective in their role of safeguarding Discovery from financial crimes and regulatory breaches. The ability to think in an Analytical and Conceptual manner.
Personal Attributes and Skills
- Attention to detail
- Ethical Integrity
- Time Management
- Communication skills
- Critical Thinking
- Adaptability
Education and Experience
- ACAMS (Certified Anti-Money Laundering Specialist) International
- Knowledge of Financial Crime Law such as FICA, POCA and PROCDATARA
- 2 years financial crime Compliance and 2 years Compliance experience
- Understanding of the financial services and insurance industry essential.
- Understanding of the Regulatory complexity
- Stakeholder management
- ML/TF/PF Risk Assessment
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Key purpose
Member of the Corporate Contracting Team. The unit plays a key role in defining and implementing benefit changes and innovations by developing, implementing, and monitoring initiatives that achieve the best possible clinical outcomes with the highest levels of cost efficiency to meet Strategic Risk Management (SRM) and, Discovery health objectives.
Key outputs
- Build a deep understanding of risk management factors that inform client scheme sustainability
- Develop both the clinical and practice management insight into issues that impact care delivery
- Monitor, with the support of the SRM team, key metrics reflecting stakeholder cost and care utilization experience.
- Proactively identify and develop creative, shared value proposals for presentation to risk management and governance forums to address identified client scheme costs, administrative and stakeholder sentiment challenges
- Work within a shared value approach, to ensure successful development and implementation of approved projects
- Develop mechanisms to track the ongoing operations of initiatives and ensure they continue to deliver on intended objectives
- Work closely with Discovery Health service, operational and system teams to ensure the highest levels of responsiveness and service excellence to stakeholders
- Develop and maintain strong relationships between DH and identified stakeholders to for initiative consultation and implementation
Personal Attributes
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Drives Results
- Innovation, enthusiasm, and drive
- Inspirational leader who lives the values and believes in the core purpose
- Humble leader
- Treat others with care, dignity, and respect
- Ensures that the business case prevails
- Have a bias for action
- Understand that people are Discovery's greatest asset
- Build an environment for optimal performance
- Set ambitious goals and implement the highest standards
- A leader who is a student and Master of Communication
- A leader that never stops learning
- A leader who has and express strong beliefs and views, yet are open-minded and support the chosen path
Skills required:
- Structured thinking and problem solving
- Organized time management
- Collaborative team member
- Confidence in doctor and society engagement with the support of the HP engagement team
- Flexibility in handling multiple projects simultaneously
- Taking initiative and working under own direction; self-starter
- Upholding ethics and values; demonstrates integrity
- Analytical and financial modeling
Essential experience and knowledge required:
- Medical degree or a degree in Analytics or a degree in Accounting or a degree in Engineering
- 3 to 5 years’ experience in the health care industry or in consulting
- 2 - 4 years clinical training experience or deal structuring
- Skilled working with Microsoft Office: Excel, Word, PowerPoint
- Understanding of underlying care delivery process
- Consulting acumen
- Knowledge of Discovery Health products and coding
- Strong analytical acumen to be able to develop, guide implementation and track value-based care initiatives and the ability to work collaboratively with analytical teams – advantageous
Advantageous/Preferred Experience and Knowledge:
- At least 5 years of Health Funding or Corporate Health Care experience
- At least 5 years of Product Modeling and Design experience
- At least 5 years’ experience leading successful implementation of business initiatives or strategy
Method of Application
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