Founded in 1996, we at CLS Human Capital Specialists offer a comprehensive range of solutions integral to Human Resources and Organisational Development.
We partner with small and medium businesses, and render specialised services developed to adapt to any company’s unique needs.
We offer organisational development, HR consultancy services based on o...
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JOB PURPOSE
- Product Experts provide high-quality first-line support and remote care to the company's USA customers.
- They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages.
- Product Experts ensure that prospective customer callers are assisted with the information they require/desire and process the sales on the new customer’s behalf.
- They also ensure that customers’ devices are operational and that the customers understand how to use and maintain their hearing aids.
REQUIREMENTS
Minimum education (essential):
- Matric
- Minimum education (desirable):
- Customer Satisfaction Certificate
- Minimum applicable experience (years):
- 2 years in Customer Support and Troubleshooting (or in a role requiring similar skills
- as listed herein)
Required nature of experience:
- Customer relations and relationship management
- Telephonic and email support
- Video calling experience (advantageous)
- Contact centre experience
- Telephonic sales experience and high conversion rates (advantageous)
- Technical support experience
- Administration and record management
- Working in a digital environment
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Job Purpose
- The Construction Site Coordinator will be responsible for carrying out the project office review and approval of the project installation and site work, as well as the sign off and on-site hand over of projects.
- Furthermore, the Site Coordinator will ensure that the final product / outcome observes the company’s quality standards, detect and resolve problems and monitor and control the delivery of satisfactory outcomes. Should any defects be found, it’s up to the Site Coordinator to apply corrective actions. Reporting to the Project Manager, the Site Coordinator will also be responsible for supervising building and other projects
Education and Qualification Requirements
Minimum education (essential)
- National Senior Certificate and/or any other relevant installation and project controlling experience.
- Red Seal (would be advantageous)
Minimum applicable experience (years)
- 3+ years site installation and team management experience
Computer Literacy (essential)
- Microsoft Word, Excel and Outlook
Required nature of experience
- Knowledge of relevant regulatory requirements
- Previous experience as a handy man
- Previous experience in a construction role/environment
- Previous experience in Cementing.
Skills and Knowledge (essential)
- Good communication and interpersonal skills
- Conflict resolution, decision-making and leadership capabilities
- Critical thinking and problem solving
- Strong client-facing and teamwork skills
- Solid organizational skills, including multitasking and time-management
- Attention to detail and meticulous
- Ability to prioritise, with a sense of urgency and time management
- Self-driven and ability to work independently as well as part of a team
- Organised and systematic
Other
- Valid code C1 or EB driver’s license.
- Fluent in Afrikaans and English
- Passport
Remuneration
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Job Summary:
- We are seeking a vigilant and detail-oriented Control Room Operator to join our team. The successful candidate will be responsible for monitoring security systems, managing alarms, coordinating emergency responses, and communicating with on-site personnel to ensure the safety and security of our clients.
Key Responsibilities:
- Monitor live surveillance cameras and alarm systems for multiple locations.
- Respond promptly to alarms and incidents by initiating appropriate action, including contacting emergency services.
- Maintain clear and concise communication with on-site security personnel, clients, and emergency services.
- Log all incidents, alarms, and activities in the control room.
- Conduct regular system checks to ensure all security equipment is functioning correctly.
- Follow standard operating procedures for incident management and reporting.
- Provide regular updates and reports to management on security incidents and system status.
- Assist with the maintenance and update of control room procedures and protocols.
- Participate in ongoing training to stay current with security practices and technologies.
Qualifications:
- High school diploma or equivalent; additional security training or certifications are a plus.
- PSIRA registration
- Proven experience as a Control Room Operator or in a similar security role.
- Strong observational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to remain calm and make quick decisions in high-pressure situations.
- Familiarity with security systems, CCTV, and alarm monitoring systems.
- Proficiency in using computer systems and software related to security operations.
- Flexibility to work shifts, including nights, weekends, and holidays.
Physical Requirements:
- Ability to sit for extended periods while monitoring screens.
- Must be able to work in a high-stress, fast-paced environment.
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Key Responsibilities:
- Identify and prospect new business opportunities within the target market.
- Develop and maintain relationships with key decision-makers in businesses and organisations.
- Conduct thorough needs assessments to understand clients' security requirements.
- Present and demonstrate our range of security products and services, including surveillance systems, access control, alarms, and monitoring solutions.
- Prepare and deliver compelling sales presentations and proposals to potential clients.
- Negotiate and close sales deals, ensuring profitability and customer satisfaction.
- Collaborate with the technical team to ensure seamless implementation of security solutions.
- Keep up-to-date with industry trends, competitor activities, and product innovations.
- Meet and exceed monthly, quarterly, and annual sales targets.
- Maintain accurate records of sales activities and customer interactions in CRM software.
Qualifications:
- Proven experience in sales, preferably in the security industry or a related field.
- Strong understanding of security products, services, and industry standards.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Self-motivated, with a strong work ethic and a drive to succeed.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
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JOB SUMMARY
- Our client in Germiston is looking for an Operations Accountant. The Accountant will be responsible for maintaining accurate financial records, managing accounts payable and receivable, preparing financial statements and handling intercompany loan accounts and transactions between our group of companies.
ESSENTIAL JOB FUNCTIONS:
- Maintain accurate financial records, including bookkeeping, reconciliations and journal entries
- Responsible for managing a team
- Ensuring timely payments and collections of accounts payable and receivable
- Prepare, review and analyse financial statements and reports
- Assist with budget preparation and forecasting
- Maintain compliance with tax laws and regulations including submission of tax returns and handling objections and disputes with SARS
- Assist with audits and other financial reporting requirements
- Provide support to the accounting team as needed
- Manage intercompany loan accounts and transactions between our group of companies
- Reconcile intercompany balances and resolve any discrepancies
- Prepare intercompany invoices and ensure proper recording of intercompany transactions
- Perform any other duties required that could be expected from the position
REQUIREMENTS:
- Degree in Accounting or Finance
- Completed SAICA or SAIPA would be advantageous
- Minimum of 7 years experience
- Sound knowledge of VAT requirements
- Proficiency in accounting software Sage Evolution
- Strong attention to detail and accuracy
- Good communication and interpersonal skills
- Ability to prioritise and manage multiple tasks
- Work well in a team as well as independently
- Deadline driven
- Highly motivated
- Clear Credit and Criminal checks
- Validation of Highest Level of Education
- Valid References
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Key Responsibilities:
- Capturing and processing invoices, payments, and receipts
- Recording day-to-day financial transactions accurately
- Maintaining the general ledger
- Assisting with payroll and VAT returns
- Reconciling accounts and bank statements
- Assisting in the preparation of financial reports
- Support with audits and month-end financial procedures
- Administrative functions
Requirements:
- Financial, Bookkeeping Diploma/ Certificate
- Previous experience in a bookkeeping role (1-2 years preferred)
- Proficiency in accounting software (e.g. Sage and Pastel)
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
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Application Requirements:
- Tertiary qualification in Credit Management or Finance.
- Experience in software: Xero + ERP
- Proven experience in client management, credit control, debt collection or a similar role.
- Strong knowledge of credit management principles, debt collection laws and regulations.
- 8+ years’ experience in the role.
- Excellent communication and negotiation skills.
- Effective team management abilities.
- Proficient in financial analysis and reporting.
- Attention to detail and strong analytical skills.
- Ability to work under pressure and meet deadlines.
Duties & Responsibilities
- Ensure that the institution’s cash flow is maximised through debt collection and minimisation of risk.
- Reporting to management and stakeholders, as well as providing advice on best route of action.
- Producing financial reports related to forecasts, account receivables, revenue and cashflow.
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Job Purpose
- In this role, you will work closely with the Digital Marketing Manager to develop and execute digital marketing campaigns across various channels. You will also assist in analysing campaign performance, creating content, and managing social media channels. This position requires a strategic mindset, exceptional communication skills, and a willingness to learn and adapt on the job.
- Collaborate in creating and updating marketing event calendars in a timely and efficient manner.
Identify and track relevant performance indicators to ensure alignment with company goals and recommend improvement opportunities.
- Develop and implement marketing communications materials (videos, newsletters, digital tools, social media content, etc.).
- Stay up to date with shifting industry trends, client demographics, expectations, and key stakeholders’ requirements.
- Design and build responsive websites for clients in various industries.
- Collaborate with the Sales department to drive business growth, including cross-selling or upselling existing products to current clients.
Minimum Education (Essential):
- Bachelor’s degree in Digital Marketing, or related field
Minimum Applicable Experience (Years):
- 1+ years of experience in Digital Marketing or a related field
Required Nature of Experience:
- Basic understanding of SEO, PPC, social media, email marketing, and other digital marketing channels
- Experience with content creation and copywriting
- Strong analytical skills and ability to analyze campaign data and performance
- Exceptional verbal and written communication skills
- Familiarity with CRM tools such as HubSpot
- Strong Microsoft Office knowledge
- Ability to work in a fast-paced environment and work on multiple projects simultaneously
- Excellent time-management and multitasking capabilities
- Ability to work independently with minimal supervision
- Campaign Management abilities
- Graphic Design skills
Characteristic Requirements:
- Extroverted
- Highly motivated
- Assertive
- High energy levels
- Innovative & Proactive
- Willing to work with a team
Responsibilities:
- Collaborate with the digital marketing team to develop and execute digital marketing campaigns
- Create and manage content for social media, email marketing, and other digital channels for clients
- Assist in analyzing campaign performance and creating reports on campaign effectiveness
- Research and stay up-to-date on industry trends and emerging digital marketing technologies
- Conduct market research and competitor analysis to inform campaign strategy
- Assist in managing paid digital advertising campaigns across various channels
- Participate in brainstorming and planning sessions for new marketing initiatives
- Collaborate with cross-functional teams to ensure campaigns are executed on time and on budget
- Collaborate with the Sales department to drive business growth by cross-selling or upselling existing products to current clients.
Tools and technologies you will utilize in this role:
- Google Analytics
- Google Ads
- Social media management platforms such as Hootsuite or Metricool
- Email marketing platforms such as Mailchimp or ActiveCampaign
- CRM platforms such as Hubspot
- Content management systems such as WordPress
- Adobe Creative Suite
- Canva
- Basic HTML and CSS
- WordPress
- Remuneration:
- Market-related
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Job Purpose
- The Quality Officer will be responsible for overseeing and executing quality control (QC) and quality assurance (QA) processes within the organization. The ideal candidate will possess strong skills in QC/QA and will ensure that all products and processes meet stringent industry standards. The role requires an individual who can work independently, with a keen eye for detail, and with a focus on continuous improvement.
Minimum Education Required (essential):
- N6 Diploma or B.Tech in Electronic, Electrical, or Mechanical fields
Desired Qualifications (Advantageous):
- Technical qualifications in Mechanical, Electrical, or Electronic fields
- Exposure to and possibly certifications in IPC standards
- Familiarity with international Quality Management Systems (QMS) standards
Applicable Work Experience:
- Five (5) years' experience within a manufacturing or electronic assembly environment
- Two (2) years' experience in a Quality Assurance and Control environment
Required Nature of Applicable Experience:
- Experience in industries such as Defense, Aeronautics or Automotive
Computer Literacy (essential):
- MS Office with Intermediate Excel skills
Computer Literacy (suggested):
Language Proficiency:
Other Requirements:
- CRITICAL: Proficiency in conducting complete visual and dimensional inspections of parts and assemblies.
- CRITICAL: Hands-on experience with mechanical and digital measuring instruments.
- Strong communication skills, with the ability to interface across all levels of the organization.
- Investigative mindset with experience in analyzing, understanding, and preventing quality issues.
- Good understanding of fault analysis and Corrective and Preventive Actions (CAPA) processes.
- Ability to read and interpret technical drawings, schematics, and specifications.
- Familiarity with Configuration Management and quality controls linked to production, assembly, and product development.
- Understanding of quality records requirements.
- A drive for continuous improvement in products and processes.
- Ability to work efficiently under pressure, with persistence, pro-activeness, and diligence.
- Willingness to work overtime when required.
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Job Purpose
- The Senior Incoming Quality Inspector will be responsible for conducting thorough visual and dimensional inspections of mechanical, electrical, and electronic parts and assemblies.
- The ideal candidate will ensure that all incoming materials meet the strict quality and ISO standards required for high-performance RF antenna systems.
- The role includes using mechanical and digital measuring instruments to assess tolerances, compliance, and workmanship, to ensure that the products meet technical specifications and are fit for purpose.
- The inspector will play a vital role in maintaining the company's reputation for excellence in quality control, safety, and precision.
Minimum Education Required (essential):
Desired Qualifications (advantageous):
- N6 Technical Qualification in Mechanical/ Electrical/Electronic fields
- Exposure to ISO standards
- Exposure and Certifications to: IPC standards and requirements
Required nature of applicable experience:
- Quality Inspections, Incoming Quality Control - Automotive/Defence industries
Computer Literacy (essential):
Computer Literacy (advantageous):
Other Requirements:
- CRITICAL: Experience in complete visual and dimensional inspections of various
- parts and assemblies from various materials for compliance, workmanship,
- tolerances and usability.
- CRITICAL: In-depth knowledge, hands-on proficiency, and techniques in using
- various mechanical and digital measuring instruments and equipment such as thread
- gauges, micrometers, calipers etc.
- CRITICAL: Attention to detail.
- Ability to read technical drawings and to ensure products meet specifications.
- Knowledge and understanding of geometric tolerances.
- Complete tasks meticulously / follow instructions.
- Excellent administrative, oral, and written communication skills.
- Mathematical literacy (Minimum Gr 12)
- Computer literacy (Windows file search, MS Office, web browsing, e-mail)
- Reliable, professional with excellent work ethic and analytical and decision-making
- skills.
- Ability to pick up and move bulky objects safely (+/-20kg)
- Remuneration:
- Market-related
Method of Application
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