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  • Posted: Jan 24, 2025
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Control Room Operator (CCTV) - Middelburg

    Minimum Requirements:

    • Grade B PSIRA (SOB) registered and accredited, with traceable references
    • Own reliable transport.
    • Computer Literacy in MS Office (Excel, Word, Outlook etc) and CCTV Operating Systems.
    • Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
    • Must be able to work under pressure and for extended hours as and when required 
    • Work independently and within a team.
    • A minimum of two years’ experience in the security industry Control room
    • Fluent in English
    • No criminal record
    • Must be reliable and trustworthy
    • Must reside in the Middelburg area. 

     Key Performance Areas: (not totally inclusive):

    • Informing duty managers of incidents as and when required
    • Dispatching of guards
    • Ensuring that all sites are covered
    • Able to record all incidents in a Occurrence Book (OB) as well as in a Electronic OB
    • Receiving complaints and informing management accordingly
    • Able to transfer knowledge to guards accordingly
    • Able to exercise and maintain discipline
    • Able to follow instructions accurately

    go to method of application »

    Technical Mechanic

    Minimum Requirements:

    • Clear criminal record
    • Excellent communication skills
    • Computer literate and proficiency in Microsoft Word, Excel and Outlook
    • At least 5 years’ experience in technical/ maintenance work
    • Bulugaya System experience is advantageous
    • Must be able to work unsupervised
    • Must have knowledge of different types of vehicles
    • Must be familiar with camera’s, biometrics, and electrical fences
    • Valid drivers license
    • Diesel mechanic experience
    • Have Knowledge of vehicle systems for CIT vehicles
    • Own transport is an advantage
    • Must be willing to travel and work extended hours when required
    • Auto Electrician experience

    Job Specification (not totally inclusive):

    • Diagnosing electrical issues and vehicle security systems
    • Checking and replacement of the required wiring of the vehicle system
    • General maintenance on OTC vehicles including replacement of faulty OTC locks and attending to vehicle breakdowns
    • Compiling paperwork for each vehicle
    • Replacement of broken keypads
    • General maintenance
    • Repairing aircons

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    Aircon Specialist

    Minimum Requirements:

    • Clear criminal record
    • Excellent communication skills
    • Computer literate and proficiency in Microsoft Word, Excel and Outlook
    • At least 5 years’ experience in technical/ maintenance work
    • Must be able to work unsupervised
    • Must have knowledge of different types of vehicles
    • Must be familiar with camera’s, biometrics, and electrical fences
    • Valid drivers license
    • Own transport is an advantage
    • Must be willing to travel and work extended hours when required
    • Auto Electrician experience

    Job Specification (not totally inclusive):

    • Diagnosing electrical issues and vehicle security systems
    • Checking and replacement of the required wiring of the vehicle system
    • Proficient in Auto- Electrician work
    • Must have sound knowledge 
    • Compiling paperwork for each vehicle
    • Replacement of broken keypads
    • General maintenance
    • Repairing aircons

    go to method of application »

    Assistant Technician - Nelspruit

    Overall Purpose of the job:

    • Be able to do the installation of ALARMS installation for the security industry at Commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault-finding experience
    • Valid code 08 driver’s licence essential
    • Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT

    Job Requirements:

    • Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and Maintenance of electric fences
    • Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
    • Integration of Electric fencing, CCTV, and Intruder alarm systems
    • Setup and maintenance of wireless, fibre and copper networks
    • Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
    • Oversight and design of big projects
    • IT and Network support
    • Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist store man with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    go to method of application »

    FSG - Security Manager - Portshepstone KZN

    Minimum Requirements:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 5 years’ experience in the security industry.
    • People management experience.
    • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s Licence is required.
    • Must be firearm trained for Business Purpose
    • No criminal record
    • Applicants to reside in Portshepstone or surrounding area's 

    Key Performance Areas: (not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the Client.
    • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
    • Dealing with all required administration matters.
    • Liaising daily with Branch management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by Management.

    go to method of application »

    Cash Centre Manager

    Minimum Requirements:

    • Matric (Grade 12)
    • Must be able to function in a stress full environment with daily challenges
    • Excellent people management skills
    • Excellent time management skills
    • Previous Cash centre experience would be an advantage
    • Must be able to deal on a professional level with clients

    Key Performance Areas: (not totally inclusive):

    • Management of Staff
    • Queries relating to treasury and teller differences
    • Feedback to clients and support department
    • Adhering to policies and enforce procedures
    • Mitigate Risk

     

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    2x Sales Consultants - Lenasia

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
    • A hunter for new business opportunities with a passion for electronic and technical equipment.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    FSG- Site Manager ( Estate ) Balito

    Key Performance Areas

    • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
    • Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
    • Auditing and verifying the access registers on a daily basis and generating exception reports
    • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
    • General management and supervision of security staff and ensuring that all their queries are dealt with promptly
    • Submitting relevant monthly reports to the Client and Management
    • Managing business budget at operational level

    Skills required:

    • Matric certificate and should be Psira Grade A registered and accredited
    • At least 5 years’ experience in security supervising
    • Must be firearm trained with a clean criminal record
    • Previous staff supervising experience is required
    • Computer literacy 
    • Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
    • Incumbents should be prepared to work shifts and do site visits after hours
    • Code 8 Drivers licence with own reliable transport
    • Reside in Balito 

    go to method of application »

    Operations Manager - Pretoria East

    Key Performance Areas :(Not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Services Group and the client with regards to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • Ensuring that Security staff always maintains required performance.
    • Dealing with all required administration matters.
    • Liaising daily with Branch management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by management.

    Skills required:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 3 years’ experience in the security industry.
    • Operational Management experience.
    • Working knowledge of ISO 9001:2008 quality management and its requirements.
    • People management experience.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
    • Must be firearm competed
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid & endorsed Driver’s License is required.

    go to method of application »

    FGS Security Control Room Operator - Richardsbday

    Minimum Requirements:

    • Grade B PSIRA (SOB) registered and accredited, with traceable references
    • Own reliable transport.
    • Computer Literacy in MS Office, CCTV, etc
    • Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
    • Must be able to work under pressure and for extended hours as and when required 
    • Work independently and within a team.
    • A minimum of two years’ experience in the security industry Control room
    • Fluent in English
    • No criminal record
    • Must be reliable and trustworthy

     Key Performance Areas: (not totally inclusive):

    • Managing of the control room personnel in all aspects of the control room
    • Updating the incident register on a daily basis as well
    • Able to exercise and maintain discipline.

    go to method of application »

    Senior Administrator/PA

    Key areas of responsibility will include:

    • Ensure weekly, monthly, and quarterly reports are timeously submitted
    • Presentation / Worksheet compiling
    • Tracking of Management Report System
    • Manage Managers Diary

    Qualifications, experience, and other competencies required:

    • Matric or equivalent
    • Strong command of Afrikaans & English
    • Strong administrative and organizational skills, with the ability to work independently and professionally
    • Good interpersonal and communication skills
    • Ability to liaise professionally with personnel at all levels
    • Highly motivated and enthusiastic
    • Ability to work without supervision, under pressure and meet strict deadlines.
    • Own transport is essential
    • Advance Proficiency in Microsoft Word, Outlook, SAP as well as Excel
    • A minimum of 3 years administration experience
    • Admin experience on a high level
    • Strong Excel, Word and Powerpoint knowledge is essential.
    • Ability to liaise professionally with suppliers, personnel, and management at all levels.
    • Report writing skills
    • Communication skills
    • Drivers license

    go to method of application »

    Small Commercial Seller - PE

    The overall purpose of job:

    • To sell our commercial division products to new and existing commercial / industrial and corporate clients to meet and exceed the required revenue and client targets
    • Senior consultants are expected to source and develop strong relationships with Commercial, Industrial and Corporate clients.

    Duties and Responsibilities:

    • Build relationships with and sell to existing FADT commercial clients
    • Sell to new potential FADT commercial, industrial corporate clients
    • Prepare and present quotes and if applicable contracts as per above requirement
    • Complete all related administration
    • Attend site meetings as necessary
    • Prepare and present weekly sales reports
    • Senior Consultants are expected to Coordinate Projects, Integrate various technologies,  Prepare proposals and presentations

    Minimum Requirements:

    • Matric or equivalent
    • Valid Driver’s Licence
    • Own reliable vehicle
    • Previous sales experience (Residential or Commercial would be an advantage)
    • Product knowledge on Intruder essential, advantage on CCTV, Fire Systems & Access Control
    • Sales qualification would be advantageous
    • Proof of previous sales to target

    go to method of application »

    Security Control room Manager - Durban - Balito

    Minimum Requirements

    • Grade 12, Matric
    • Minimum of 5 years experience as a Control room Manager 
    • Computer literate
    • No criminal record.
    • PSIRA registered with a Grade A
    • Must be fully bilingual
    • Estate experience will be an advantage 
    • Candidate to reside in the Balito/ Verulam or surrounding areas

    Key Performance Areas (not totally inclusive)

    • Informing duty managers of incidents as and when required
    • Dispatching of guards
    • Ensuring that all post are covered
    • Able to record all incidents in an Occurrence Book (OB) as well as in an Electronic OB
    • Receiving complaints and informing management accordingly
    • Ale to transfer knowledge to guards accordingly
    • Able to exercise and maintain discipline
    • Able to follow instructions accurately

    go to method of application »

    Technician (Installation, Service, Maintenance, Access Control) - Commercial

    Overall Purpose of the job:

    • Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault-finding experience
    • Valid code 08 driver’s license essential
    • Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT

    Job Requirements:

    • Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and Maintenance of electric fences
    • Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
    • Integration of Electric fencing, CCTV, and Intruder alarm systems
    • Setup and maintenance of wireless, fibre and copper networks
    • Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
    • Oversight and design of big projects
    • IT and Network support
    • Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist store man with stock take
    • Keep the company vehicle clean
    • Submit petrol slips
       

    go to method of application »

    Assistant Technician - Commercial

    Overall Purpose of the job:

    • Be able to do the installation of ALARMS installation for the security industry at Commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault-finding experience
    • Valid code 08 driver’s licence essential
    • Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT
    • Job Requirements:
    • Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and Maintenance of electric fences
    • Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
    • Integration of Electric fencing, CCTV, and Intruder alarm systems
    • Setup and maintenance of wireless, fibre and copper networks
    • Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
    • Oversight and design of big projects
    • IT and Network support
    • Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist store man with stock take
    • Keep the company vehicle clean
    • Submit petrol slips
       

    go to method of application »

    Fitment Technician

    Overall purpose of the job: 

    • To complete hardware installations to the highest quality and within the required timelines.

    Duties & Responsibilities:

    • Complete hardware installations to the highest quality and within the required timelines
    • Repair, Maintain and Installation of Tracking Systems
    • Offer product support onsite and remotely
    • Dealing with technical and client queries
    • Assist with technical evaluations and repairs
    • Management of stock and tool of trade vehicle
    • Providing comprehensive feedback to internal role player

    Minimum qualifications and experience:

    • Matric
    • Driver’s license (code B),
    • Trade test in motor electrical electronics or similar preferred,
    • Auto-electricians qualification advantageous,
    • At least 3 years’ experience in the fitment of vehicle tracking equipment

     

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