New Open Jobs at Bombela Operating Company (PTY) LTD.

Purpose

• To operate the day-to-day activities of a Gautrain station and resources so that our safety, quality and performance targets are achieved.
• To ensure customer safety at a station.
• To follow standards and practices at the station level.
• To ensure seamless travel for our customers that is safe, reliable, comfortable and friendly.

Principal Accountabilities

• To ensure the safe operation of the station.
• To ensure the application of the appropriate safety standards for service delivery.
• To participate in the investigations into station operational incidents.
• Cash handling.

Specific Responsibilities

• Serves as first point of contact with customers.
• Selling tickets to customers during revenue service.
• Cash handling
• Information & Customer handling (verify validity of tickets; forward complaints to CSO)
• Follow, in a strict adherence, the safety rules and procedures. 
• Restart, control and monitor equipment and systems according to the operation procedures
• Inspect the station to make sure that all is in order (Lighting, Tickets Vending Machine, lifts, escalators).
• Ensure that the outsourced station cleaning services comply with their duties.
• Handle incidents and emergencies.
• Report to the OCC Manager, incidents or activities likely to affect passenger flow.
• Any other duties as assigned.

Profile

Educational Level

• Grade 12 with Maths and or accounting 

Years of Experience

• At least 2 years’ customer service experience.

Other Technical/ Professional Skills/Qualifications

• Numeracy
• Literacy
• Basic Computer skills

Language Ability

• Fluent in English

Desirable Traits

• Possess communication skills (Verbal and written)
• Relationship building skills. Adherence to Company procedures
• Mentally reacting quickly to emergency situations.

Skills

• Ability To Build Relationships With Variety Of Stakeholders
• Customer Service
• Communication Skills
• Attention To Details
• Mental Agility

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Purpose

• To manage electrical and civil projects works and ensure safety, quality and performance targets are achieved so as to position the Company as a world-class railway system operator.
• To develop and espouse high level standards and practices throughout the Maintenance Division.
• To create and update all project work flow processes and procedures.
• To manage the completion of all non-core renewals and change proposals projects
• Assist in reviewing of wayleave applications as per the GTIA drop-down agreement
• Assist in reviewing of Revenue Enhancement project as per the REA.
• To monitor the progress and completion of projects in accordance with project management life cycle.
• To manage the Civil and Electrical Project Engineering Technicians.
• To ensure seamless travel for our customers that is safe, reliable, comfortable and friendly.
• To participate in system improvement with Gautrain.
• To manage the asset portfolio within the financial controls and limits set by Project Manager
• To perform other duties as assigned.

Principal Accountabilities 

• To deliver successful completion of all projects to be added to the operation and maintenance of Gautrain assets.
• To develop appropriate safety, quality and performance standards for managing projects.
• To ensure the application of the appropriate safety standards for managing projects.
• To achieve the quality and performance targets set for the Gautrain assets.
• To lead and participate in investigations arising from projects activities and facilitate the implementation of recommendations.
• To set up and update project schedules and implementation strategies.
• To serve as a liaison for vendors and sub-contractors in the Project Department.
• Participate in Procurement and Finance processes.

Specific Responsibilities

• Creation of all engineering standards and procedures to execute project works.
• Provide Project Management Programme in all new projects including renewals and change proposals.
• Ensure suppliers and subcontractors services are scrutinized and all required contractual notifications and documentation are submitted.
• Advise Line Manager of anomalies in documents, specifications and
• Drawings.
• Updating of as-built drawings affected by renewal and change proposal projects.
• Raise change proposals for current and historic renewal projects to document changes made on renewal projects.
• Manage project work progress and quality of work on site.
• Ensure adherence to agreed programmes by holding regular meetings with sub-contractors and suppliers.
• Ensure subcontractors and suppliers adhere to project specification.
• Ensure adherence to health, safety and environmental requirements.
• Liaise with Maintenance Division Units with regards to the project progress and completion.
• Monitor program and key deadlines.
• Maintain record (file) of all documentation pertaining to specific project.
• Devise and implement quality assurance and quality control procedures.
• Handover maintainable new projects to Operations Maintenance Units.
• Participate in system improvement processes.
• Direct the performance of service and ensure the compliance of safety and quality standards set by the Company.
• Ensure strategies and plans are developed to meet all departmental objectives and continually improve the standards.
• Adhere to Project budget and to report any deviations.
• Ensure all environmental and safety rules are respected and alert Line Manager of any environmental and safety issue.
• Provide guidance and leadership to all sub-contractors and suppliers.
• Maintain good staff morale and job satisfaction and promote productivity movements in the department.
• Compile monthly progress reports on all projects
• Review and maintain quality documentation in line with Quality
• Management System requirements.
• Conduct regular inspections and audits on suppliers and subcontractors.
• Undertaking any other duties as assigned

Profile

Educational Level

• B. Tech Civil/Electrical Engineering.

Essential Technical/ Professional Skills/Qualifications

• Basic knowledge of Project Management and planning principle
• Safety management
• Civil Design and Installation experience
• Electrical Design and Installation experience
• Construction experience
• General technical knowledge
• AutoCAD experience is essential.

Years of Experience

• At least 5 years working experience in Project Coordinating works.
• Three (3) years' experience of managing teams.

Desirable Traits

• Computer literate and report writing
• AutoCAD skills
• Microsoft Office applications
• Possess analytical and critical ability
• Ability to communicate with staff of all levels
• Possess leadership quality.
• Ability to delegate, supervise and control.
• Innovative, creative and strategic thinking
• Problem solving ability.
• Negotiation and decision-making ability
• Possesses self-drive and enthusiasm.
• Abilities to supervise, control and issue written technical reports.

Skills

• Civil Design
• Electrical Design
• AUTOCAD
• Installation Experience
• Construction Experience