New Vacancies at Motus Holdings Limited

Specific Role Responsibilities

• To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
• To penetrate the vehicle market in a well-organized, trained and professional manner.
• To identify new and maintain current customers, to maximize Sale.
• To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
• Achieve and exceed targeted sales units and first gross profit.

Qualifications and Experience

• Matric Grade 12 essential.
• Tertiary qualification (Desirable).
• Valid Driver’s license.
• VWSA – Preferably  VW Sales certification will be an advantage.
• Premium brand Vehicle Sales - > 1.5 years.
• Proven track record of an average CSI rating above national.

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Specific Role Responsibilities

• Daily EOD success failure monitoring
• Offer expert support to the applications service desk consultants (escalations)
• Communicate to key department stakeholder's (project work)
• Gather user and or business requirements for enhancement changes or improvements
• Draft user requirement documents and user test cases
• Document business requirements for enhancement changes or improvements
• Monitor Development progress and communicate the same to stakeholders
• Communicate business requirements for enhancement changes or improvements
• Test developments and communicate feedback until completion
• Implement business requirements for enhancement changes or improvements
• Pilot business requirements for enhancement changes or improvements
• Scope and setup of new business solutions
• Manage implementation timelines and communicate deviations
• User training new business and or continuous improvements
• Update training documentation and engage with training department or update the platform as required
• Document all required changes as per company requirement (signed off change request forms)
• Identify, highlight and escalate project risks to stakeholders
• Collaboratively work to improve system / user performance while mitigating risks
• Work to ensure system and data accuracy and integrity
• Report and escalate system failures and / or data integrity issues
• Promote and encourage logging of calls
• Follow policies and standards in place by Motus and report non-compliance of the same
• Daily time management and call resolutions (update calendar)
• Prioritise other departmental requests without neglecting consultant work
• Promote team culture
• Cross train and upskill peers and / or support consultants
• Regular project status updates
• Complete projects succesfully in time, within budget
• Regular management feedback on all areas of work
• Report Writing and format stationery
• Travel to sites for extended periods during initiative piloting, user groups and or implementationsverall:

Qualifications and Experience

• Experience on DMS applications mandatory (Drive, Auto-Mate, Rev8)
• 5 years experience in the Motor Industry trade and dealership (preferably in Aftersales)
• Project management experience
• Drive, Auto-Mate, Rev8, Microsoft Office suite

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GENERIC JOB OUTPUTS

PROCESS

• Deliver on agreed performance targets according to set procedures and service level agreements.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
• Understand and execute administrative functions as required by the position.

FINANCE

• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
• Manage financial expenses to ensure budgets are not exceeded.

CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Deliver work activities effectively to satisfy customers.
• Receive visitors and assist them accordingly, in a manner that enhances customer experience and business's reputation.

PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

Qualifications and Experience

Minimum Qualification

• Matric and any relevant tertiary qualification.

Minimum Experience

• 3 - 5 years experience in a similar environment.

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Key Duties and Responsibilities:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that vehicle is delivered according to OEM quality and safety standards.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Ensure that Sales Executives receive new model launch training.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience

Experience and Knowledge Required:

• A minimum of 10 years vehicle sales experience within the motor vehicle industry. Relevant experience in new car sales is essential.
• A minimum of 3 years experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives is essential.
• A previous successful track record in sales is required.
• Knowledge & understanding of OEM target management and variable margin programmes required.
• Prior experience in Ford sales or similar brand - highly desired.
• Sales compliance management required.

Qualifications Required:

• Senior Certificate (Grade 12)
• A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage.

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GENERIC JOB OUTPUTS

PROCESS AND GOVERNANCE

• Contribute to the development of the appropriate strategy and set target within area of accountability. 
• Define standard operating procedures (SOP's). 
• Implement and manage end­to­end processes. 
• Manage all operational risk and risk mitigation initiatives. 
• Monitor and report on progress against operational plan and make adjustment where required. 
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. 
• Resolve problems with the necessary discretion and guidelines. 
• Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records and address all anomalies with senior line management
• Manage the security of all assets (including cash) in line with approved policies, processes and procedures.
• Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures.
• Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders accordingly.
• Perform reconciliations of financial records to enable verification of the validity of transactions and the appropriate action where required.
• Prepare accurate and timeous reporting in respect of key performance metrics and recommendations to improve operational efficiency.
• Prepare the accurate, timeous and effective input of remuneration including incentives, structures and deductions in compliance with organisational policy.

FINANCE

• Manage financial activities in line with approved policies and procedures. 
• Manage, monitor and report on budget variances and provide solutions. 
• Authorise and approve all payment and ensure compliancy in terms of company policies.
• Compile management accounts, including, budgets, cash flows, variance analysis and commentaries.
• Ensure accurate billing in respect of accounts and charges, and identify opportunities for saving initiatives.
• Ensure all reconciliations are complied and reviewed.
• Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately.
• Identify opportunities to minimise cost or increase revenue.
• Manage outstanding debtors, cash sales and work in progress to ensure collections are up to date and all risks are identified and actioned
• Manage the sales process around vehicle stock books i.e. invoicing and deal files.
• Manages creditors and ensures all creditors are in line with service level agreements and maximise payment opportunities.
• Manages the vehicles stock books to ensure accuracy in respect of billing and payment of vehicles and ensure that all documentation is compliant in term of
• company policy.
• Prepare VAT returns and ensure all documents are compliant in terms of SARS directives.
• Secure the necessary resources to maintain service standards, facilitate problem solving and achieve objectives within budget.

CLIENT/CUSTOMER

• Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. 
• Plan, manage and monitor processes to ensure customer service excellence. 
• Develop and manage key stakeholder relationships that enable achievement of operational objectives

PEOPLE

• Create an engaging, enabling and productive work climate aligned to the employee value proposition. 
• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee
• relations to ensure an optimal working environment. 
• Monitor and positively influence and manage change, and offer operational support where required. 
• Own and live up to company values. 
• Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.

Qualifications and Experience

Minimum Experience

• 3 years experience in a similar environment.
• Motor Industry Experience

Minimum Qualification

• Finance Ralated Degree

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Specific Role Responsibilities

• CBMT contract with merSETA and a learnership contract with Lindsay Saker Kempton Park will apply with all terms and conditions. MIBCO minimum wages apply for CBMT Apprentice
• Training program
• Levels 1 - 4: 4 yr. contract
• 5 days in 5 weeks training at ITTA.
• Distance learning program -CDX (this enhances apprentice training by exposure of interactive demonstrations and tutorials with quizzes and practical exercises delivered via the web at their place of work and at home in their study time.
• Computer based testing and examination.
• Practical competency testing
• MIBCO
• VW Service department on the job experience aligned to the level of competence achieved through the CBMT programme.
• Gather evidence to complete your portfolio of evidence as required by ITTA.
• Working alongside an assigned technician in order to learn how to perform quality service maintenance and repairs to the original manufacturers’ description.
• Complete portfolio of evidence, Inspect, maintain and repair vehicles whilst training with a qualified technician.

Qualifications and Experience

• The applicant must have achieved the following qualifications to be considered:
• Matric (N2 with Mathematics, Engineering Science and English (50% are essential)
• Driver’s license
• Computer literacy
• The applicant will be required to take a mechanical insight test and pass sufficiently.
• The applicant will go through trough the standard background checks before being considered for the next step. The applicant will go through a medical assessment to establish fitness for work.
• Applicants that are successful will be placed through a Psychometric assessment and a face to face interview.

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The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience

Minimum Qualifications and Experience needed:

• Matric
• Previous Renault Experience advantageous

go to method of application »

Specific Role Responsibilities

• To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
• To penetrate the vehicle market in a well-organized, trained and professional manner.
• To identify new and maintain current customers, to maximize Sale.
• To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
• Achieve and exceed targeted sales units and first gross profit.

Qualifications and Experience

• Matric Grade 12 essential,
• Tertiary qualification (Desirable),
• Valid Driver’s license,
• VWSA – Preferably  VW Sales certification will be an advantage.
• Premium brand Vehicle Sales - > 1.5 years.
• Proven track record of an average CSI rating above national.