Open Jobs at CHEP

Financial Planning, Reporting and Analytics: 

• Manage the delivery of financial & statistical reporting and information to key stakeholders that meets quality standards; is relevant, accurate and reliable; distributed timeously and maintains the confidentiality and integrity of all information published.
• Maintain the relevance of Management Information through the regular assessment of existing methodology for reasonability and institute measures to identify deviations. Define new methodology to meet new requirements and manage transparency through the accurate documentation and communication of relevant methodology or change in standard, to key business stakeholders, where applicable.
• Drive the planning, coordination, and execution of other Business Support and analysis activities to efficiently serve internal customers. This will include data analytics that provides insights to better understand costs drivers & trends to support and facilitate business decision-making.
• Drive the delivery and execution of business reporting activities including Group consolidations, both regional and global, relative to monthly Business Performance Reviews (BPR), Annual Budgets and strategic Planning, Quarterly Reviews, and Flash reporting, whilst conforming to internal & external service level standards, and within the group reporting timelines. Effective partnering with key stakeholders to maintain adherence and compliance to reporting plans and timelines, whilst managing transparency, efficiency, and effectiveness to achieve the desired goals.
• Control, lead, and manage the planning, coordination, and execution of the Annual Budgeting and Quarterly Forecasting processes to provide performance and financial targets, driving input, delivery, and contribution from all departments to a robust forecast and budget that meets the Group’s growth and profitability targets.
• Supports the production of long-term planning to provide a robust and timely Strategic Plan.
• Drive the FP&A outputs through the implementation and application of standard tools and processes to simplify operations and facilitate best practice sharing across the business.

Finance Systems: 

• Function at an “Expert User” level for all FP&A systems including systems training to all end users utilising FP&A related systems.
• Lead UAT and regression testing for any FP&A system changes, upgrades, maintenance, and enhancements.

Other:

• Project manage the delivery of all FP&A related projects & process improvement initiatives.
• Control planning & reporting activities through the setup of robust timetables, action plans & trackers to manage workflow and performance for all planning and reporting related activities.
• Maintain business continuity policies through the documentation of assumptions, procedures, the creation of SOP’s & user guides including the communication of relevant methodology to the business where appropriate.
• Manage the performance of the FP&A team output by formulating clear performance objectives and plans together with fair measurement criteria, to deliver the required standards of service excellence.
• Internal and External Customer Satisfaction
• Accuracy, timing and presentation of information.
• The quality of spelling, grammar and formatting of information presented.
• The quality of insight and commentary on the financial results and performance within the market(s)
• The level of forecast and budget accuracy and/or the achievement of the BU budget and forecast within the market under responsibility.
• The % standard tools, processes and metrics developed and adopted within the market(s).
• Achievement of task delivery within agreed scope, schedule and quality.

Minimum Requirements:

• Minimum – Bachelor’s Degree and Honours in Finance/Accounting or in a relevant finance technical discipline.
• Advantageous – CIMA or CMA qualified Management Accountant   
• 7-10 years+ in Finance (Management Accounting & Financial Accounting)
• Preference will be given to candidates having previous experience in the FP&A discipline at a management level for a large multi-national company.
• Strong experience in planning, coordinating and driving Budgeting, Planning and Forecasting within a large multinational and Budget/Forecast methodologies.
• Strong experience with constructing Business Performance Review / Management Reporting packs independently and across complex business operations and working environments.
• Strong experience with consolidating reporting packs independently and across complex business operations and working environments, specifically Africa, India, Turkey and Middle East.
• Strong understanding of Supply Chain and Commercial Finance processes with good business acumen around these disciplines.
• Development and use of KPI’s Dashboards, Metrics and other Financial Reporting tools
• Expert user of MS Excel advanced and MS PowerPoint
• Highly skilled in data manipulation, interpretation and analytics/insights.
• Finance Systems implementation (advantageous)
• Proven track record with project management of systems implementation, process improvements or projects.
• Proven track record in the effective management of teams to deliver high performance outputs
• Solid experience in understanding Standard/Activity Based Costing.

Skills and Knowledge

• Computerised Information Systems
• Advanced Excel – incl. Pivot Tables & linked files (non-negotiable)
• Advanced PowerPoint (non-negotiable)
• Excellent oral and written English skills essential
• SharePoint
• Business Warehouse (as a super user would be advantageous)
• Budget Planning and Forecasting Methods
• SAP
• HFM Enterprise Oracle (advantageous)
• SAP Analytics Cloud (advantageous)

Preferred Education

• Degree and equivalent - Accounting, Degree and equivalent - Finance

Preferred Level of Work Experience

• 7 - 10 yearsHybrid Remote

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Responsibilities include:

• Maintaining a strong relationship with the customer through query resolution and proactive identification of potential issues
• Customer account reconciliations
• Arrange Telephonically collection of Pallets from customers.
• Manage EMS customer balances.  
• Working on site and Scheduling calls and providing feedback and corrective recommendations to the customer and Business Manager
• Identification and Investigation of credit equipment balances
• Analysis and resolution of suspended movements
• Investigate and resolve queries from the business & customers.
• Follow up with customer and business to ensure the recommendations are adhered.
• Accurate processing of client requests on Siebel
• Electronic System Support to local client base
• Manage the helpdesk function (if applicable)
• General office administration such as switchboard, filing and other duties.
• Participate in Team Projects
• Serve as backup for TEMS and other staff within the team.
• Assist in any other task as delegated by management.

Qualifications

• Matric & a Diploma Essential.  Preferably studying towards a business-related degree.
• Manual Drivers Licence

Experience

• 3-5 years Basic Accounts & Reconciliation, including general office duties.
• 3 years Customer Service Experience

Skills and Knowledge

• Analytical Skills
• Excellent communication skills at all levels
• Knowledge of Salesforce, Mychep and EDI would be an advantage; proficiency in Word & Excel is preferable.
• Team Players who are systematic, accurate, patient, non-aggressive and service orientated will be the best suited to handle this position.

Preferred Education

• Diploma

Preferred Level of Work Experience

• 3 - 5 yearsNot Remote

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Customer Relations Management

• Build effective relations with key customers within region of responsibility.
• Frequent liaison with customer senior management
• Entering into discussions to resolve escalated disputes promptly, in manner that is acceptable to all parties involved.
• Continually reselling CHEP concepts and benefits/costing, to ensure that customers fully appreciate the commercial benefits of CHEP.

Leadership and Managerial

• Leading of geographical dispersed team.
• Approvals within authorization matrix assigned to this position.
• Frequent and effective communication with team members, ensuring task is completed timeously.
• Identification of development areas of team members and the support thereof.
• Building and support of effective internal communication.

Revenue Management

• Ensuring and supporting team members to achieve allocated revenue objectives for area of responsibility.
• Assisting in and conducting rate negotiations when and where necessary, aligned with the shared rate booklet.

New Business Development

• Actively identifying new business opportunities in all market sectors for all product ranges, namely Pallets, RPCs, IBCs, Bulk Bins and Auto Products.
• Assist and support team with the conversion of identified opportunities.
• Implement strategies and plans for development of new business / growth opportunities.
• Lead and participate in new business projects.
• Planning and Staffing

Preferred Education

• Degree and equivalent - Agricultural Business and Management

Preferred Level of Work Experience

• 5 - 7 yearsHybrid Remote