Open Roles at HomeChoice Holdings Limited

Description

• The Finance function is responsible for providing the business with a sound system of financial performance metrics and the necessary decision making frameworks to track performance and enable data driven decisions on the improvement of financial performance.
• Play a junior Business Partner role by supporting financial management activity in the Business and establish and maintain relationships with Finance Managers and business unit executives.
• The Procurement function is responsible for evaluating suppliers, products, and services; assessing and negotiating contracts, and ensuring that approved suppliers are cost-efficient and provide products and services of requisite quality.
• The procurement function will assist in crafting effective procurement strategies whilst refining the implementation of procurement policies from initial requisition through to invoice payment.
• An important part of this is ensuring that the right internal controls and standard operating procedures are in place, whilst collaborating with business stakeholders to ensure processes are efficient, clear and being followed correctly.
• The function will need to drive best practice and create visibility and measurement of the end-to-end process effectiveness.

What you will love doing in this role

Tactical Implementation:

• Translate business plans into efficient and effective operational metrics with measurable business outcomes and targets Facilitate continuous process improvements in operations and service delivery.
• Optimize procurement of resources through effective analysis, interrogation and negotiation of key supplier contracts.

Financial Management:

• Contribute to and implement the financial reporting and planning roadmap.
• Provide financial information to management in the Business and build and maintain strong relationships with senior managers and executives.
• Provide input into the commercial viability of new and existing initiatives and assist with compiling the business case.
• Continuously review tactical and operational business and process initiatives to ensure that they meet the required profitability expectations.
• Ensure cost appreciation is correct and properly accounted for and reported, from a financial review perspective.
• Identify cost management opportunities for ensuring improved profitability and sustainable returns for the business.

Analysis and Review: 

• Analyse and review financial records in line with operational business metrics and advise senior managers/ business partners on possible data driven insights.
• Ensure budget and forecast variances are accurately calculated, analysed and recommendations are made to correct or improve departmental performance.
• Actively contribute to the budget and forecasting planning process, monitor and review the effect of process changes and propose improvements.

The Procurement function is responsible:

• Assist with the re-design, refinement and implementation of procurement policies and procedures
• Ensure controls are in place that allow for best practice vendor onboarding
• Manage the procurement process and control environment - Oversee and support employees in line with the procurement workflow guidelines.
• Drive implementation of the company's procurement policies and procedures, and where possible measure efficiency gains and impact of new policies
• Contribute to the development of procurement strategies that are inventive, innovative and cost-effective
• Source and engage reliable vendors including assisting with the tender process and due diligence
• Review, compare, analyze, and approve supplier spend through segmentation, profiling and evaluation modelling
• Work closely with the legal and risk team to review new and existing contracts with suppliers and vendors to ensure strong commercials and on-going feasibility 
• Assist in monitoring service levels and ensuring that suppliers adhere to agreed service levels and that these are defined and supported by service level agreements
• Build and maintain long-term relationships with vendors and suppliers
• Perform annual supplier audits and due diligence exercises including periodic performance evaluations
• Prepare procurement reports and ad-hoc reporting to be shared with the Exco and Board
• Assist with BEE audits and reporting for procurement pillar
  • The procurement function incorporates all of the above as well as being responsible for the reporting of savings achieved, including successful contracts negotiated and re-negotiated

Reporting:

• Responsible for running management reporting to support effective commercial decision making by the business.
• Responsible for the maintenance and operation of reporting structures.
• Execute the proper systems and controls to manage information securely.

Stakeholder Relationship Management:

• Build and nurture trust and collaborative relationships with finance business partners, providing a support service to Financial Managers through the delivery of management reports and financial analyses.
• Support the establishment of relationships with external service providers such as auditors, tax and other legislative and regulatory  authorities.
• Build and maintain close working relationships with Senior Accountants, ensuring alignment on reporting requirements and operational reporting structures.
• Work closely with Financial Managers, providing supporting models, calculations and analyses into the commercial viability of new and existing initiatives.

People Management:

• Provide guidance and define objectives to be achieved in area of responsibility.
• Manage performance of direct reports ensuring agreement of annual goals and measuring performance against agreed goals and addressing non-performance issues.
• Deploy people management processes effectively, in line with Company policies, procedures and prevailing improvement initiatives.
• Drive a culture of high performance and accountability and encourage team members to live the Company values.

Requirements

What you’ll need to do this role

• Bachelor's degree in Finance, Accounting, or related field (Hons)
• Registered CA(SA) or CIMA
• 5 – 10 years’ experience in a Financial Management role in a retail environment

What we will love about you

• Analytical self-starter with decisive judgment and a strong commercial acumen
• High attention to detail in terms of accuracy, report presentation and standardized formatting
• Structured and well organized individual who enjoys taking ownership
• Strong interpersonal skills with ability to communicate complex matters both verbally and in writing at all levels
• Work well within a fast-paced environment with multiple, competing priorities
• Leadership potential with the ability to inspire and motivate others
• Effectively make use of latest decision support technologies & tools

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Description

The ideal candidate for this role will be responsible for providing an effective, efficient and value adding start to end support function to the Talent Acquisition Team. 

What you will love doing in this role

• Assist and support the Talent Acquisition Team with the coordination and administration of interviews/assessments.
• Confirm and communicate details for general meetings, and candidate interviews/assessments.
• Ensure that all the required candidate documentation, declarations and consent forms have been completed, signed received and saved securely.
• Timeously conduct and process verification checks.
• Communicate any discrepancies from the verification check results to the team prior to any employment offers being made.
• Compile complete and accurate employee packs.
• Manage the administration of our internal applications and employee referral scheme.
• Oversee the stationary order and approval process for the team.
• Continuously maintain the Talent Acquisition templates.
• Maintain and update the workflow and standard operational procedure documents.
• Ensure that all daily, weekly, and monthly trackers and reports are maintained and updated on a regular basis.
• Ensure that all data presented for tracking, reporting and analysis purposes are accurate so that we can utilize the information gained to make effective talent decisions.
• Save and file all Talent Acquisition documentation according to our department policies and procedures.
• Load, create and update all templates, CV’s and vacancies on our talent management system.
• Ensure that all screening questions loaded are relevant and accurate.
• Conduct regular audits to ensure that all our job adverts are displaying correctly and are visible on all platforms.
• Send out job alerts, interview/assessment confirmation details utilizing our SMS tool.
• Utilize the sms tool to its full capacity to enhance the candidate experience.
• Actively promote homechoice as an Employer of Choice and, know and communicate our employer brand.
• Continuously build and maintain relationships with internal and external stakeholders by acting as a brand ambassador.
• Always ensure that clear and professional communication takes place between all relevant stakeholders.
• Distribute internal talent acquisition communications to the business.

Requirements

What you'll need to do this role

• Grade 12 / Matric or Equivalent
• A relevant tertiary qualification
• Sage300 People working experience would be advantageous.
• Proven administrative & coordination experience with innovation around streamlining processes.
• Knowledge and understanding of Talent Acquisition functions.
• Effective communication skills (verbal and written).
• Competent in MS Office packages, particularly MS Word, Excel and Outlook. 

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Purpose of the role

• The ideal candidate for this role will be responsible to grow and develop the liquidation channel in line with business requirements.

Scope of the role

• To develop multiple platforms to serve as avenues for liquidating obsolete stock
• Day to day management of the liquidation shops
• Engage with bulk buyers and grow bulk buyer base to enhance liquidation opportunities
• To assist in the opening of any new sale shops for HomeChoice
• Plan and execute public sales at the warehouse
• Plan and execute staff sales at the Head Office
• Explore and develop avenues for liquidation outside of South Africa

 Key Performance Areas

Operations management

• Ensure that the sales shop operations manual is up to date, and aligned to in-store operational requirements
• Ensure adequate stock holding across all shops ito range and depth to maximise sales opportunity
• Manage the relationship with external channels (Jobbers, Charities, etc.)
• Manage Outlet Store Staffing
• Develop allocation strategies across the channels to support revenue targets
• Develop pricing & promotion strategies across channels to support recovery targets
• Develop new liquidation channels (including ad hoc staff sales)
• Ensure sound stock management process’s adhered to, to prevent shrinkage
• Ensure all terminals / POS are working, and sales can be facilitated effectively
• Ensure that security surrounding opening and closing procedure is adhered to as well as security in general is consistently communicated to staff, run monthly emergency procedures to ensure staff are equipped to deal with any security issues
• Plan and execute public sales in Cpt and JHB DC’s and Wynberg head Office as per the events calendar
• Work closely with warehouse to ensure adequate stock for the various events that are planned

Housekeeping

• Ensure that housekeeping procedure is followed as per sale shop operations manual
• Ensure that staff are dressed appropriately, and name badges are worn daily

Customer service

• Ensure that customer service is in line with HomeChoice standards
• Ensure that regular weekly staff meetings  are held to discuss holistic operations/ targets etc
• Mentor staff, identify training gaps and develop career growth plans
• Provide effective leadership to team members to achieve optimal efficiency
• Manage team KPA’s and performance management when necessary
• Work closely with management to continually improve and streamline operations
• Ensure that staff are rostered monthly, as well as manage leave, overtime and days off in accordance with general HR management

People management 

• Ensure that regular weekly staff meetings  are held to discuss holistic operations/ targets etc
• Mentor staff, identify training gaps and develop career growth plans
• Provide effective leadership to team members to achieve optimal efficiency
• Manage team KPA’s and performance management when necessary
• Work closely with management to continually improve and streamline operations
• Ensure that staff are rostered monthly, as well as manage leave, overtime and days off in accordance with general HR management

Requirements

Qualifications & Accreditations

• Grade 12
• Relevant tertiary qualification will be an added advantage 

Experience & Skills

• 3 - 5 Years operations management experience in a retail environment (ie end to end process knowledge – stock receipting, inventory control, stock counting and sales ability
• A minimum of 2 years liquidation experience within a warehouse environment
• Proven sales experience and meeting targets
• Solid financial ability – ie ability to manage pricing and recovery, compile, interpret and present financial sales analysis and reporting

Attributes & Behaviours

• Driven individual with a passion for sales and the retail environment 
• Make use of initiative to get the job done
• Strong people management and leadership skills 
• High degree of accuracy and exceptional attention for detail to produce work of a high standard 
• High sense of integrity and work ethic
• Proactive and able to work independently as well as in a team
• Work well under pressure and deadline driven

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Description

The ideal candidate for this position will  be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.

What you will love doing in this role

Drive Operational Efficiencies

• Financial stock take planning and execution
• Ensure Showroom Processes (Inventory, Receiving and Frontline) are adhered to and aligned to legal regulations
• Ensure Showroom merchandise is aligned to current catalogue product offering
• Ensure products are visually merchandised as per the guidelines
• Ensure stock is managed by ensuring accurate receipting and maintenance of floor stock
• Manage the productivity of the Showroom in all areas and drive sales
• Deliver adequate and timely action plans and monitor progress to address and resolve deficiencies

Stock Management

• Ensure efficient stock control process to allow the store to have the right amount of stock in the right place at the right time
• Responsible for stock taking /counts within the store
• The size and number of surpluses and deficiencies revealed by stocktaking to be shared with ROM and Head of Showrooms to measure the efficiency of the storekeeping, control and procedures in general.

Cash Management

• Ensure efficient cash handling process (counting, recounting,
• reconciling discrepancies, making deposits)
• Investigate cash shrinkage, counterfeit currencies, safe and bank discrepancies
• Reduce cash exposure to avoid robberies/Burglaries
• Track cash flow between POS and safe

People Management    

• Conduct adequate training on the internal controls. Build knowledge and understanding of risks in store.  Provide coaching and guidance to ensure maximum efficiency and compliance.

Reporting

• Deliver adequate and timely reporting on the internal control framework and deficiencies

SHORTAGE

• Target
• Internal Audit Score
• Target

HEALTH AND SAFETY COMPLIANCE

• Ensure safe working environment by following and adhering to OHASA regulations (The Law provides guidelines in the appointing and training of Safety Representatives, Evacuation Marshals, Fire Fighting, First Aid, Evacuation drills and procedures and Safety Signage).
• Ensure staff is trained adequately on Occupational Health and Safety methods and accident/incident prevention to be effective in preventing mishaps in the workshop.
• Ensure the Occupational Health and Safety training is undertaken by accredited training institutions and trainers and refresher courses conducted periodically as per the requirements set out by the OHASA Laws and Regulations.
• Asset Register
• Ensure store have a detailed list compiled of all business assets
• Ensure stores record the movement of assets
• Implement control sheets to monitor movements of electronic devices such as Ipads, pargo devices

Requirements

What you’ll need to do this role

• Grade 12/Matric/NQF 4 - Minimum (Required)
• Min 10 years’ experience in Compliance and Admin Management

What we will love about you

 Attribute & Behaviours

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

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Description

The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What you will love doing in this role

• Enhancing the customers interaction through a positive sales & service experience
• Provide excellent product and process knowledge                                                                               
• Store visual merchandising & housekeeping                                                                   
• Manage the goods returned & store administration
• Manage catalogue stock management
• Daily store stock management duties
• Manage day to day administration & reporting                                                                                                 
• General housekeeping                                                                                 
• Manage the customer journey account opening and order processing
• New Business activations

Requirements

What you’ll need to do this role

• A completed grade 12/Matric/NQFL 3/ NQFL 4
• 1 year + retail stores experience
• 1 year + administration experience in a retail store

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated