Open Vacancies at IIE MSA and IIE Varsity College

Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students.
• Tracking student success and implementing support interventions where required. 

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets.

Competencies required:

• Superior communication (written and verbal) and organisational skills.
• Demonstrated ability to manage work and self proactively.
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
• Passion for Customer Service.
• Experience in the use of technology to enhance learning is an added advantage.

Minimum Education Requirements:

• Master’s degree in Information Systems/ Computer Science or 
• Registered for PhD degree in Information Systems or Computer Science. Candidates with PhD degree will be advantageous.

Minimum Work Experience Requirements:

• Mecturing experience in programming
• Work experience as a software developer/ application developer/ programmer

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Duties and Responsibilities:

• Fulfilling Telesales Function 
• Fulfilling the telesales function by making initial telephonic contact with students.
• Scheduling interviews with the students in line with set targets.
• Explaining the purpose of the interview and the process.
• Acquires and capturing student's details for the database.
• Asks career specific questions to establish course of interest and explaining details.
• Managing call hit/booking/and interview arrival rates for optimal results. 
• Responds to prospect/ student requires and concerns.
• Completes confirmation calls/ reschedule interviews.
• Completes CRM (Customer Relations Management) records to track activity.

General Activities 

• Assist the Head: Student Recruitment (Full Time) with any related admin/ marketing tasks.
• Assisting the Admission Centre Co-ordinator with capturing of registration documents during peak periods.
• Capturing of database.

Competencies required:

• High level of accuracy required in both typing and data capturing
• Well spoken over the telephone
• Excellent organisational and administration skills

 Minimum Qualification required:

• Matric essential, relevant tertiary qualification is recommended however not essential.

Minimum Work Experience required:

• Minimum of 1-2 years Sales/ Admin/Marketing/Customer experience/ Telemarketing. 

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Duties and Responsibilities:

School Presentation Strategy

• With the support of the Head: Student Recruitment, oversee the campus school presentation strategy. Drive presentation bookings for Grade 9s, 11s and Matrics to ensure the team achieves presentation target.
• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution (the ability to deliver a great presentation to potential students is crucial).
• Represent our brand at career expos and other stakeholder events. 

Interview and Application Targets 

• Achieve individual targets for weekly, monthly and annual interviews by securing targeted appointments with prospective students.
• Assist students with the online application process during consultations, securing applications on the spot.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual target for new student registrations.

Management of Admissions (Sales)

• Manage the Admissions Officers (Sales) and take responsibility for the admissions funnel with support of Head: Student Recruitment & Sales Operations Manager (Admissions & Distance).
• Ensure sales team drive the admissions process with applicants and drive the correct activity throughout the cycle.
• Oversee admissions approvals and ensure all admitted students comply with relevant admission requirements and legislation (entrance criteria, international student requirements etc).
• Track and monitor conditional admissions, SLP and NQP registrations.

Training   

• In conjunction with Head: Student Recruitment, as and when required, conduct training of new sales staff and admissions officers on consultation script, product knowledge, SIS and all sales processes to ensure they are ready for national sign-off.
• Ongoing training and development of student recruitment team as identified and required.

Support to Head: Student Recruitment

• Accurate compilation of weekly reports for submission to Head: Student Recruitment to meet national report deadlines.
• Work in conjunction with Marketing Assistants to ensure data integrity targets are achieved.
• Utilise weekly reports to guide and support student recruitment team in achieving their weekly targets.
• Support Head: Student Recruitment in day to day team management as required.
• In absence of the Head: Student Recruitment, provide necessary support to the team and assume responsibility for all reporting and tasks as required by Campus Head and National.
• Maintain professional relationships with schools and timeous attendance at presentations.
• Ensure interaction with internal customers (direct team members, campus staff, Campus Senior Management Team) is positive and collaborative.
• Manage relationships in accordance with policies, procedures and legal requirements.
• Ensure and enable clear and open communication between the stakeholders and the brand.
• Conduct regular meetings with stakeholders.      

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with all stakeholders.
• Excellent time management skills to handle multiple tasks and work under pressure.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Strong affinity for coaching and mentoring.

Minimum Qualifications Requirements:

• National Diploma (NQF6) with 5 years sales experience (preferred).

Minimum Work Experience Requirements:

• Minimum of 5 years sales experience

go to method of application »

Duties and Responsibilities:

School Presentation Strategy

• With the support of the Head: Student Recruitment, oversee the campus school presentation strategy. Drive presentation bookings for Grade 9s, 11s and Matrics to ensure the team achieves presentation target.
• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution (the ability to deliver a great presentation to potential students is crucial).
• Represent our brand at career expos and other stakeholder events. 

Interview and Application Targets 

• Achieve individual targets for weekly, monthly and annual interviews by securing targeted appointments with prospective students.
• Assist students with the online application process during consultations, securing applications on the spot.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual target for new student registrations.

Management of Admissions (Sales)

• Manage the Admissions Officers (Sales) and take responsibility for the admissions funnel with support of Head: Student Recruitment & Sales Operations Manager (Admissions & Distance).
• Ensure sales team drive the admissions process with applicants and drive the correct activity throughout the cycle.
• Oversee admissions approvals and ensure all admitted students comply with relevant admission requirements and legislation (entrance criteria, international student requirements etc).
• Track and monitor conditional admissions, SLP and NQP registrations.

Training   

• In conjunction with Head: Student Recruitment, as and when required, conduct training of new sales staff and admissions officers on consultation script, product knowledge, SIS and all sales processes to ensure they are ready for national sign-off.
• Ongoing training and development of student recruitment team as identified and required.

Support to Head: Student Recruitment

• Accurate compilation of weekly reports for submission to Head: Student Recruitment to meet national report deadlines.
• Work in conjunction with Marketing Assistants to ensure data integrity targets are achieved.
• Utilise weekly reports to guide and support student recruitment team in achieving their weekly targets.
• Support Head: Student Recruitment in day to day team management as required.
• In absence of the Head: Student Recruitment, provide necessary support to the team and assume responsibility for all reporting and tasks as required by Campus Head and National.
• Maintain professional relationships with schools and timeous attendance at presentations.
• Ensure interaction with internal customers (direct team members, campus staff, Campus Senior Management Team) is positive and collaborative.
• Manage relationships in accordance with policies, procedures and legal requirements.
• Ensure and enable clear and open communication between the stakeholders and the brand.
• Conduct regular meetings with stakeholders.      

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with all stakeholders.
• Excellent time management skills to handle multiple tasks and work under pressure.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Strong affinity for coaching and mentoring.

Minimum Qualifications Requirements:

• National Diploma (NQF6) with 5 years sales experience (preferred).

Minimum Work Experience Requirements:

• Minimum of 5 years sales experience