Openings at Empact Group

Main Purpose of the job:

• The Facilitator (Trainer) Assessor & Moderator Cleaning will be responsible for conducting Learnership training, Assess and Moderate Learnerships as well as facilitate on-the-job training to ensure employees and learners acquire the skills and develop the competencies required by the organisation to meet it's objectives.

Education and experience:

• Matric
• Further education and training certificate: ODETD (Minimum NQF Level 4) will be an advantage
• Registered as an Assessor and Moderator at SSETA for the following:
• SAQA ID – 57937, NQF Level 1
• SAQA ID – 36233, NQF Level 2
• SAQA ID – 20175, NQF Level 3
• Hygiene and Cleaning related qualifications and practical experience in the cleaning Industry
• Own Vehicle and valid drivers licence
• Knowledge, Skills, and Competencies:
• Good numeric and administrative skills
• Good planning, leading, negotiation, and organizational skills
• Good interpersonal skills
• Well-groomed
• Proactive and takes initiative
• Excellent people management skills
• Computer literate (MS Office)
• Ability to work flexible hours as required
• Ability to travel

Key areas of responsibility:

• Achieve facilitation, assessment, moderating and other targets
• Working closely with training partners to ensure that the business meets all the set training standards and  criteria
• Attend stakeholder meetings
• Deliver appropriate training to employees, learners and other stakeholders involved on various topics
• Devise and utilise a scheme of work and lesson plans
• Maintain required training records
• Prepare for and facilitate learning, conduct assessments, post course evaluations and write reports
• Maintain accreditation and registration with quality assessment partners, current knowledge of related topics/field of expertise
• Keep updated with best practice, market trends and new business opportunities received

Closing Date 12 June 2026

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Job Description

• We are seeking a dynamic and passionate Trainer for our Food business to conduct and assess training and development to ensure employees and learners acquire the skills and develop the competencies required by the organization to meet organizational objectives.
• The successful candidate will be responsible for delivering training on food safety, kitchen hygiene, cooking techniques, and related topics, ensuring that all staff are equipped with the knowledge and skills to maintain excellence in food preparation and safety.

Qualifications & Experience

• Matric
• Food operational experience essential
• Further education and training certificate: ODETD (Minimum NQF Level 5) will be an advantage
• Registration as Assessor and Moderator at CAHTSSETA will be an advantage
• National Diploma in Hospitality Management or food related qualification
• A valid driver’s license is required

Knowledge Skills and Competencies required:

• Highly proactive and innovative with strong communication & presentation skills
• Strong planning, organization, and time management skills
• Ability to work under pressure
• Should be flexible and self-motivated
• Should be a team player
• Excellent interpersonal skills
• Willingness and ability to work flexible hours including early morning or evenings
• Attention to detail
• MS Office and Excel
• Learner Management Systems will be an advantage
• Expected to travel

Key Responsibilities

• Achieve facilitation, assessment, and other targets
• Working closely with training partners to ensure that the business meets all the set training standards and criteria
• Attend stakeholder meetings
• Deliver appropriate training to employees, learners, and other stakeholders involved on various topics
• Devise and utilize a scheme of work and lesson plans
• Maintain required training records
• Prepare for and facilitate learning, conduct assessments, post-course evaluations, and write reports
• Maintain accreditation and registration with quality assessment partners, current knowledge of related topics/fields of expertise – if applicable
• Keep updated with best practices, market trends, and new business opportunities

Closing Date 12 June 2026

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The Main Purpose of the job

• The successful applicant will be responsible for managing all subordinate staff in integrated services in accordance with sector strategy, contract specifications and statutory regulations.
• This will include managing operational costs, providing operational support, oversee client services, training, audits, and industrial relations related issues in a hospitality or retail environment.

Education and Experience

• Minimum 5 years’ cleaning experience specifically in a retail or hospitality environment
• Experience in highly commercial and sensitive markets is compulsory
• People management experience
• Project Management experience in cleaning would be an advantage 
• Computer literate
• Valid driver’s license with own vehicle will be preferable

Knowledge, Skills and Competencies

• Knowledge of the Retail and/or Hospitality cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Very good customer service skills
• Very good management skills
• Excellent communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyse reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required

​​​​​​​Key areas of responsibility

• Operational coordination of Soft Services; ensuring that the standard of service received from external contractors is aligned with Client’s and business’ requirements
• Efficient SLA management and proactively engage with clients to build long-term, profitable relationships
• Effective and efficient people management ensuring a high performing team
• Manage environmental safety in line with the client and business strategy

Closing Date 12 June 2026

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Job Description

• We’re looking for an experienced Project Manager to take ownership of a catering unit leading daily operations, ensuring the highest food service standards, and driving innovative, client-focused events and functions.
• As the Project Manager, you’ll be responsible for managing the assigned unit in alignment with the sector’s strategic objectives, contractual requirements, and compliance standards.
• You’ll oversee food production, service delivery, team performance, and client satisfaction — ensuring the seamless execution of all catering operations.

Education and Experience Requirements:

• Relevant tertiary qualification in Hospitality, Culinary Arts, or Food & Beverage Services (preferred)
• 10+ years’ experience in catering or hospitality management (essential)
• Proven track record in competitive and sensitive markets
• Project management experience within hospitality or catering (advantageous)
• Experience in change management and unit mobilization (beneficial)
• Strong financial acumen in costing, budgeting, and forecasting
• Leadership experience in managing diverse teams
• Valid driver’s license

Key Areas of Responsibility:

Operational Excellence

• Manage daily unit operations in line with strategy, contracts, and compliance standards
• Ensure efficient, high-quality food production and service delivery
• Oversee the execution of creative events and catering functions

Menu & Food Production Oversight

• Lead menu planning, standardization, and costing
• Maintain consistency and quality across all food offerings
• Drive innovation and profitability

Financial & Administrative Control

• Oversee sales capture, stock control, and banking
• Monitor GP margins and maintain budget targets
• Manage electronic ordering and reporting systems

Compliance & Governance

• Uphold food safety, hygiene, and health regulations
• Maintain accurate compliance records

People Leadership

• Manage workforce planning, payroll, and performance
• Foster teamwork, accountability, and a culture of excellence

Client & Service Excellence

• Ensure SLA adherence and client satisfaction
• Drive continuous improvement through feedback and insights

Skills & Competencies

• Strong understanding of catering and hospitality operations
• Comprehensive knowledge of industry regulations and compliance
• Proven leadership, communication, and organizational skills
• Expertise in financial management and reporting
• Exceptional customer service orientation and event execution

Closing Date 26 June 2026

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Job Description

• We are seeking a dedicated and experienced Cleaning Supervisor to oversee and manage our cleaning staff. The Cleaning Supervisor will be responsible for ensuring the cleanliness and hygiene standards of our facilities are maintained at all times.
• The ideal candidate will have previous supervisory experience in the cleaning industry and possess strong leadership and communication skills.

Responsibilities:

• Supervise and coordinate the activities of cleaning staff
• Schedule and assign tasks to cleaning staff based on workload and priorities
• Train new cleaning staff on cleaning procedures, safety protocols, and company policies
• Monitor cleaning activities and ensure work is performed efficiently and according to quality standards
• Inspect facilities to ensure cleanliness and hygiene standards are met
• Address and resolve any cleaning issues or complaints in a timely manner
• Order and maintain cleaning supplies and equipment inventory
• Conduct regular performance evaluations of cleaning staff and provide feedback for improvement
• Ensure compliance with health and safety regulations and company policies
• Develop and implement cleaning procedures and protocols as needed

Qualifications:

• High school diploma or equivalent
• Proven experience as a Cleaning Supervisor or similar role
• Knowledge of cleaning techniques, equipment, and products
• Strong leadership and communication skills
• Ability to multitask, prioritize, and manage time effectively
• Detail-oriented and able to maintain high standards of cleanliness
• Strong problem-solving skills and ability to handle difficult situations
• Flexibility to work evenings, weekends, and holidays as needed

Closing Date 15 June 2026

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The Main Purpose of the job

• The Successful applicant will be responsible for all food service - related activities which include managing of daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.

Education and Experience required:

• Relevant tertiary qualification in hospitality and catering management is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Excellent customer service skills.
• Excellent people management skills.
• Exceptional communication and stakeholder management skills
• Exceptional functions management skills.
• Ability to balance the budget and save on costs.
• Computer literate.

Key areas of responsibility:

• Managing daily operations of the assigned unit.
• Implementation of the production process.
• Managing food/labour costs
• Overall understanding of HACCP.
• Events management

Closing Date 30 June 2026