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  • Posted: Apr 27, 2022
    Deadline: Not specified
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  • MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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    Engineer Telemetry Systems Development

    Key Performance Objectives

    Tasks

    Operational Delivery

    • Development of software applications and systems
    • Development of data pipelines and analytical reports
    • Implementation of Telemetry and Data Integration Roadmap
    • Software related documentation
    • Troubleshoot and maintain applications
    • Setting up/configuring of development and production environments
    • Contribute to application design

    Benchmarking & Governance

    • Apply industry standards and best practices related to telemetry and Telemetry solutions
    • Alignment of Telemetry, STB and IT strategy and planning with company's business goals.
    • System/Product Enterprise wide Architecture design and documentation.
    • Long-term strategic responsibility for the company's network monitoring and control systems.
    • Technical coordination and negotiation with all internal and external stake holders on new product development, feature request roadmap, bug rating and impact assessment on complete MCA infrastructure where applicable.
    • Ability to explain the big picture and complex technical issues in a way that non-technical people may understand.
    • Demonstrate comprehensive knowledge of hardware, software, application, and systems engineering across MCA infrastructure.
    • Research and Development of leading industry trends and forecasts

    Qualifications

    Essential

    • B.Sc (Electronic and/or Computer Engineering) or similar qualification.

    Experience

    • Typically, 2+ years’ experience in software design and development with strong knowledge of at least one structural language (C++, C#, Java) and one interpreted language (Python, Ruby, PHP, JavaScript)
    • Azure or similar cloud technology experience will also be beneficial
    • Typically, 2+ years’ experience in developing and working with relational databases or non-relational databases
    • Proven people management.

    Technical Competencies

    • Experience in developing back-end and communication services
    • Experience in developing web applications using HTML5, AJAX, CSS and SQL
    • Strong knowledge of relational databases
    • Knowledge of the software development process – including but not limited to Agile development methodologies
    • Strong knowledge of object orientated principles
    • Application/system documentation
    • Software debugging/troubleshooting
    • Software build management

    Behavioral Competencies

    • Relationship Building
    • Conflict Resolution
    • Decision Making
    • Critical Appraisal
    • Holistic Thinking
    • Persuading & Influence
    • Coaching

    Closing Date: 6th, May 2022

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    Assistant Company Secretary MCG and MCSA

    Purpose of the Position:

    To provide quality, timely and effective administration support the Group Company Secretary and all relevant stakeholders in providing a full service to the board of directors of the MultiChoice Group.  The role is administrative in nature with a high degree of confidentiality required.

    Key Performance Areas

    Board and committee administration

    • Responsible for communication with the board of directors on administrative queries or issues
    • Board and committee meeting pack preparation and administration (17 meeting packs per quarter)
    • Drafting of committee report backs to boards
    • Communication reporting requirements to management
    • Ensuring timely submission of reports from management
    • Ensuring matters arising from board and committees appropriately dealt with by management
    • Ensuring adequacy and preparation for new director inductions
    • Induction/orientation for new board members
    • Preparation of quarterly director fee payments (calculation, invoicing and director communications)
    • Overseeing and co-ordinating annual director declarations
    • Assist with the secretarial function for MCG Insurance Services where needed

     Meeting administration

    • Meeting timetable preparation
    • Meeting co-ordination and scheduling,
    • Assist with co-ordination of resolutions and signatures in a timeous manner
    • Attendance register preparation and maintenance

     Trust administration

    • Assists where needed with trust administration

     Shareholder administration

    • Preparation/administration for AGMs
    • Prepare working documents for PN/MCG AGMs, including presentations, verbatim agendas/scripts, possible questions and answers
    • Co-ordination of meetings, logistics preparations etc

     Statutory record maintenance

    • Statutory record compliance - maintenance of registers (for instance share registers, director registers, conflicts registers etc) for group and subsidiary companies in accordance to the Companies act and other legislation (+30 Entities)
    • Preparation for external auditor inspections at year end
    • Resolving auditor queries on records
    • Preparing certified extracts of minutes
    • Co-ordination of AFS and other documents signatures
    • Maintaining company secretarial databases (Palantir/Blika) – online statutory record system. Includes, updating share capital, share transfers, access rights, director changes

     Statutory compliance

    • Oversight of all necessary statutory lodgements are made (director changes, CoR form completion, MOI amendments, special resolution lodgements, annual return lodgements)

     Document drafting

    • Draft agenda preparation
    • Draft annual committee and work plan preparations
    • Draft minutes for input from Company Secretary and finalisation
    • Resolution drafting
    • Draft extracts of meetings
    • Draft director declarations (conflicts of interest, other directorships, JSE schedule 13 forms)
    • Assisting with draft JSE SENS preparation
    • Proxy and voting forms
    • Draft annual general meeting notices

     Reporting

    • Assist with data gathering of information for integrated report
    • Assist with board and committee company secretariat report writing e.g. director evaluations, committee structures
    • Preparation of compliance checklists for committees to ensure role of committees fulfilled annually
    • Assist with King IV registers

     Policy development and administration

    • Assist with reviewing of board approved policies
    • Assist with policy communication and uploading onto relevant platforms (governance portal and diligent)
    • Assist with reviewing board and committee charters or terms of reference

     Due diligence

    • Oversee any due diligence submissions for any corporate transactions or due diligence reports/questionnaires for Service providers

     Office administration

    • Assist with Company secretarial administrative duties
    • Perform general administrative duties as required

     Qualifications & Experience

    • CIS Professional Qualification or equivalent degree
    • 1 - 3 years’ experience in similar environment

     Technical Competencies

    • Good Team player
    • Excellent research and analytical skills
    • Excellent written and verbal communication skills (including presenting to stakeholders)
    • High degree of analytical and problem-solving skills
    • Demonstrated ability to prioritise and meet deadlines in a fast-paced environment
    • Ability to work in a team
    • Industry knowledge
    • Ability to multi-task and work effectively in a high-pressured environment
    • Deadline driven
    • Organisational skills
    • MS Office (advanced Excel and PowerPoint)
    • Project and time management.

     Behavioural Competencies

    • Relationship Building
    • Conflict Resolution
    • Decision Making
    • Critical Appraisal
    • Holistic Thinking
    • Persuading & Influence
    • Coaching
    • Being a team player
    • Accountability
    • Prioritisation
    • Analytical Thinking

    Closing Date: 28th, April 2022

    go to method of application »

    Manager: DevOps Synergy

    Key Performance Objectives

    Tasks

    Manage the Synergy System team’s output           

    • Monitor the output and performance of the team according to each individual’s KPA’s and offer guidance and training to ensure required performance is achieved.
    • Swiftly deal with any day-to day staff issues which could impact on the performance of the Business Systems team. Escalate to the HOD or HR, if required.
    • Develop and implement SOP’s for new functions and update existing SOP’s. Ensure all staff are informed of the required procedures at all times.
    • Develop highly productive workflows with the team, ensuring each team member adds value.
    • Oversee and guide efficient Business Systems operations, interaction and cooperation with other departments.

    Synergy System Development

    • Ensure the Synergy system meets and effectively enables business operational requirements.
    • Manage requirement requests and expectations from Business.
    • Translate conceptual user requirements into appropriate specifications and solutions.
    • Ensure strong links are made between interdependent functionality and assess / escalate risk.
    • Manage the roll-out of releases according to the agreed roadmap, prioritized to business need.
    • Ensure User Acceptance sign off of new requirements.
    • Ensure new business-enabling functionality is thoroughly tested.
    • Ensure appropriate on-time delivery to meet Business requirements.
    • Ensure Implementation plans are devised and functionality is implemented after appropriate training of Users.
    • Ensure all development Change Requests are logged and approved through the HP System.
    • Ensure all Business Change request approvers are kept up to date of all the changes and the impact the change will have on their respective areas.
    • Ensure correct governance procedures and controls aligned to COBIT 5 and auditable processes are followed in regards to: User Access, Development cases, Audit of Change Requests.
    • Set up Quarterly reviews to Executive and Senior Management stakeholders.

    Synergy System Operations

    • Ensure effective operation of the system.
    • Ensure effective and clear communication is provided to all stakeholders and Users on new functionality and roll-out plans.
    • Provide continuous update of Synergy enhancements to all Users.
    • Manage the Support team to swiftly and effectively support Users.
    • Monitor and analyse Support calls to rectify issues and system performance.
    • Manage user access and control through systemized process.
    • Ensure the deployment calendar screen is kept up to date.
    • Ensure required User Training is implemented for new staff and refreshers for upskilling of existing staff.
    • Be actively involved in Business Continuity and DR processes.
    • Actively participate and contribute to the success of Continuous improvement initiatives to meet the required 99.995% On-Air availability and 95% on-time VOD delivery.

    Finance Management and Reporting

    • With Senior Manager, compile cost effective, business-enabling budget aligned to stated business need.
    • Adhere strictly to budget. Approvals to be sought from HOD for deviations.
    • Scrutinize all payment requests and Invoices. Follow procurement policy.
    • Check Development partner’s Statement of Service before services are rendered.
    • Check, load and process Invoices. Align to Tracker and Budget.
    • Ensure the Capitalisation spreadsheet is kept up to date.
    • Apply effective governance controls and actively manage risk.
    • Provide appropriate reports related to Development, Testing, Support, System performance / downtime and other ad hoc reports as may be required

    Team Management:  Effectively Managed and Engaged Team

    • Ensure quality staff are recruited, upskilled and retained.
    • Ensure staff have clear KPAs and manage performance in accordance with company policy and high-performance culture.
    • High performers are continually stretched, rewarded and retained
    • PDPs for all staff are formulated, facilitated and actively monitored
    • Effective implementation of changes.
    • Achieve a minimum 75% Employee Engagement Score.

    Qualifications

    Essential

    • A Bachelor’s Degree in Information technology/ Media studies/ Business Management or equivalent: NQF level 7

    Required:

    • An Honours Degree in Information technology/ Media studies or Post Grad
    • A Business Analysis qualification
    • A Project Management qualification
    • A management qualification.

    Experience

    • A minimum of 5-10 years of experience in Information Technology or similar position
    • Video Entertainment Industry specific knowledge and experience
    • Media and content experience
    • A clear understanding of the Broadcast value chain.
    • At least 3-5 years’ experience in software development

    Technical Competencies

    • Media and content experience
    • Accountability
    • Perseverance
    • Prioritisation
    • Analytical Thinking
    • Root-cause analysis
    • Time-management
    • Meticulous attention to detail
    • High-level of accuracy

    Behavioral Competencies

    • Relationship Building
    • Conflict Resolution
    • Decision Making
    • Design Thinking
    • System Thinking
    • Holistic Thinking
    • Persuading & Influence
    • Mentoring & Strong People-management skills

    KEY REQUIREMENTS

    • A Bachelor’s Degree in Information technology/ Media studies/ Business Management or equivalent: NQF level 7
    • An Honours Degree in Information technology/ Media studies or Post Grad
    • A minimum of 5-10 years of experience in Information Technology or similar position
    • A clear understanding of the Broadcast value chain.

    Closing Date: 6th, May 2022

    go to method of application »

    Problem Management Manager

    Key Performance Objectives

    Operational Delivery (Incident Management)

    • Coordinate, standardize, and lead all ITIL problem management activities ensuring root causes and preventions are identified
    • Proactively detect and prevent future problems/incidents and initiate the Problem Management process to allow faster diagnosis and resolution.
    • Prepare statistics, KPIs and trend reports for use in the problem management process. Identify problems through the review of, and focus on optimizing, processes
    • Collaborate with subject matter experts to refine operating processes and procedures to deliver and restore service more efficiently

    Operational Delivery (Problem Management)

    • Coordinate, convene and facilitate major incident and problem review meetings
    • Ensure problems progress through the Problem Management process in a timely and prioritized fashion
    • Create and deliver external content regarding service disruptions
    • Ensure that the problem management information reflects accurate errors and is complete
    • Develop trend analysis and prepare service improvement plans to address identified gaps
    • Ensure recurring incident resolution is addressed with urgency
    • Manage and maintain information stored in the problem database
    • Maintain a comprehensive understanding of all aspects of product delivery and operations

    Experience

    • Previous experience of working in a highly pressured environment
    • Strong written/verbal English communication skills
    • An appreciation for understanding how to deliver against service expectations i.e. SLA/OLA (customer service)
    • Ability to distinguish between different IT technologies
    • Kepner-Tregoe Troubleshooting Foundations training or equivalent

    Technical Competencies

    • Excellent incident and problem management knowledge
    • Customer satisfaction measurement
    • Change Management
    • In depth understanding of ITSM

    KEY REQUIREMENTS

    • Minimum relevant tertiary qualification (diploma/degree)
    • ITIL certified or similar
    • A minimum of 5 years’ experience in Problem management
    • Demonstrable customer management/service skills

    Closing Date: 13th, May 2022

    go to method of application »

    Principal Engineer Future Device Technology

    Key Performance Objectives

    Tasks

    Technology Selection

    Ensure accurate technology selection by performing the following:

    • STB System on Chip (SOC) Research
    • IOT Communications chip research
    • Remote control research
    • Unicable technology research
    • LNB technology research
    • DSTV IP and SAT>IP technology research
    • Optical Satellite transmission and integration with optical network research
    • Mobile technology research
    • Key component changes
    • Ensure that the team needs to research the technology, run experiments in collaboration with production teams, and make a recommendation.

    Stakeholder Management

    • Lead interactions, regarding technical aspects innovation for development of products.
    • Check if Technical specification/consulting meets service recipient expectation

    Operational Delivery

    • Conduct industry market research.
    • Track industry trends and assess them for appropriateness to the MC business.
    • Uncover technology opportunities for the business. Either to make the business more efficient or to strip costs out of the business by exploiting new technologies. 
    • Facilitate technical coordination and negotiation with all internal and external stake holders on new innovations designs, roadmaps, technical specifications and impact assessment on existing deployments
    • Manage connected and embedded innovations teams, including setting objectives for team members and ensuring delivery on time and in budget
    • Provide a technical consulting service to the Strategy department
    • De-risk new technologies before handover to development teams.
    • Provide 3rd line support to infield solutions
    • Provide input to business cases when new technologies are being considered
    • Maintain relationships with key suppliers to have early warning of new technology developments
    • Provide accurate service recommendations to the business for decoder product development
    • Ensure that accurate advice is provided for technology systems to be used.
    • Ensure that accurate selection for technology systems to be used is provided.
    • Provide guidance and advise on Network design, technology selection
    • Ensure Application development and maintenance for the DSTVIP
    • Monitor RFI process initiation and approval
    • Monitor RFI issue, vendor management, results presented to service recipients
    • Monitor RFP technical specification must be matured in collaboration with engineering team and sign off achieved
    • Ensure RFP technical liaison with Commerzone
    • Ensure Innovation projects are initiated and executed timeously.

    People Management

    • Oversee the activities of the team, consisting of three direct report,  to ensure effective delivery of business outcomes.
    • Develop a high performing team by embedding formal performance management process using I-perform system and informal coaching. Encourage frequent knowledge sharing between team members.
    • Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
    • Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Capital.
    • Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
    • When required, initiate disciplinary processes for team members calling on support from Human Capital when required.
    • Resolve grievances raised by team members and escalate only if required.
    • Address poor performance of any team member through the formal Performance improvement programme and ensure that continued poor performance is appropriately dealt with.
    • Motivate team members and ensure that their efforts are recognised.

    Qualifications Essentials:

    • A Degree in Engineering (electronic, computer)

    Qualifications Preferred:

    • A Post Graduate Degree in Engineering (electronic, computer)

    Experience

    • A minimum of 15+ years in Engineering environment
    • Experienced in Broadcast Technology workflows
    • >10 years’ experience with PayTV consumer device design
    • > 10 years’ experience with technical leadership in delivering new Pay TV devices to market
    • Track record of multiple successful product deliveries

    Technical Competencies

    • Operations Management
    • Risk & Governance Management
    • Project and Portfolio Management
    • Financial Management
    • Customer Centricity
    • Content Management

    Behavioral Competencies

    • Relationship Building
    • Conflict Resolution
    • Decision Making
    • Critical Appraisal
    • Holistic Thinking
    • Persuading & Influence
    • Coaching

    KEY REQUIREMENTS

    • A minimum of 15+ years in Engineering environment
    • A Degree in Engineering (electronic, computer)
    • 10 years’ experience with PayTV consumer device design
    • 10 years’ experience with technical leadership in delivering new Pay TV devices to market

    Closing Date: 6th, May 2022

    Method of Application

    Use the link(s) below to apply on company website.

     

    Interested and qualified? Go to MultiChoice on hrfocus.multichoice.com to apply

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