Jobs at Kaelo

Job Description
The project manager needs to ensure that business projects are executed effectively and efficiently. Management and administration of projects through the development and maintenance of project methodologies, standards, forums and tools. Striving to standardise and drive good engineering governance and excellence in the execution of projects.

KEY OUTCOMES

Developing and leading the project

The project office is a ‘Centre of Excellence’ that helps achieve better quality, consistency and oversight of projects across an enterprise by developing and maintaining project management methodologies, standards and tools

- Project management governance and administration

- Project management team leadership

- Project tracking and monitoring according to standards

- Project prioritisation

• Establishing the organisation’s approach to the full life cycle of projects.
• This includes everything from project planning, initiation, resourcing and execution to monitoring, control and completion
• Managing the maturity of the projects and teams involved in both Agile and BusDevOps methodologies.
• Manage the software development lifecycle
• Manage and perform detailed analysis
• Plan sprints and manage scrums
• Run sprints and execute testing
• Deploy to production
• Monitor Post-Deployment and return of investment including benefit realisation
• Ensuring the project meets performance targets
• Align with the organisation’s strategic objectives and adhere to best practice

People Management

• Managing resource capacity and cross skill growth opportunities. Developing and growing people, focusing on the teams core strengths and skills. Building and maintain a healthy talent pool for this business unit and those supporting. Managing and maintaining an updated performance matrix, participating in regular people reviews and coaching. Building a trusting and safe environment with an emphasis on problem-solving.

Reporting and Information Management

• Ensuring data and information is maintained and accurate for the business unit and its functions. Ensuring that volumes and strategic objective targets are met for the assigned business functions. Maintain data and information relevant to service and operations for the purpose of conducting analyses that influence service specific decision making. Proficiency in financial analysis, being able to identify opportunities and the development of financially viable long-term service and operation plans. Manage and run daily stand-ups, providing feedback and updates on all projects.

Client and Perception Management

• Responsible for assessing, clarifying, and validating all stakeholders needs on an ongoing basis, maintaining high client satisfaction ratings that are up to the business’s standards
• Best Practise and Continuous Improvement
• Identifying opportunities by evaluating current project trends, best practise research and principles
• Working closely with all business units to enhance and promote positive feedback loops and improvements
• Work closely with all teams coaching and mentoring the team’s development and professional skills

Strategy

• Implement and lead business campaign strategies. Management of the team’s budgets, targets, performance objectives, standards and projects

Collaboration and Communication

• Improve and drive cross-functional team collaboration through accurate and focused forms of communication
• Liaise with external vendors and partners.

Qualifications
SPECIAL REQUIREMENTS

PERSON DETAILS: WORK EXPERIENCE

REQUIRED

• 3 years of experience as a Project Manager, Program Manager or PMO experience
• Project scheduling, Strategic Planning and Project Lifecycle Management

PREFERRED

Proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development.

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

REQUIRED

• Relevant Business or Project Management qualification
• Health and Industry knowledge
• Subject Matter Expertise

PREFERRED

Financial modelling

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

• Wide range of project management tools
• 3-5 years technical and digital tools experience
• Sound foundational knowledge of IT infrastructure and architecture
• Ability to communicate effectively in both technical and non-technical terms.
• Scrum Management

PREFERRED

Agile software

Additional Information

•       Accountability
•       Action orientated
•       Collaborative
•       Communication skills
•       Simple writing skills
•       Problem solving skills
•       Encourages engagement
•       Planning and organisation
•       Resilient and adaptive
•       Purpose driven
•       Significance and values orientated

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Job Description

• The Experience Engineer (Content and Communications Experience Specialist) is responsible for the planning, creation and management of all Kaelo content and social media management.
• Assisting with design of content and communicating this content while adhering to the Corporate Identity Guidelines and Style Guide to ensure high-quality content and communications are produced.

BUSINESS UNIT: ExEng

KEY OUTCOMES
Template management: 

• Create and maintain templates that can be used for all Kaelo Audiences in a variety of formats including email, poster, social media, digital ,newsletter etc. 
• Create content for all audiences in line with the Kaelo Communication Guidelines and the Kaelo Personality   

Communication and content:

• Create and maintain content catalogues, ensuring that content is written for all audiences, is accurate and consistent throughout collateral
• Assist with the creation of the client yearly planner and execution
• Create social media yearly planner and execution
• Create / write content for a variety of formats including external / internal email communication, learning initiatives, website, campaigns, newsletters etc. 

Develop content and material: 

• Design collateral templates to ensure that content and design is consistent and aligned to the brand 
• Create collateral designs (posters, newsletters, email, web forms ,social media etc.) using predefined templates and liaise with suppliers if necessary to generate collateral while adhering to the Corporate Identity Guidelines and Style Guide to ensure that we produce high-quality and error-free collateral
• Posting of all social media content (excluding complaint management)

Quality Assurance: Assist with the quality assurance of all work created by the Experience and Engineering Team ensuring it is in line with Corporate Identity Guidelines, Style Guide and Compliance requirements to ensure that we produce high-quality and error-free collateral

Eventing: Assist with the planning and organising with internal and external events 

• Measure marketing impact: Ensure Marketing (Social Media, Website, Email, Call etc.) interactions with Kaelo Stakeholders are tracked, highlighting effectiveness and key trends to business 
• Governance: Participate in necessary forums and ensure that requests by business are managed, in line with the strategy and prioritised 

People Management: 

• Oversee daily operations and effectiveness of the business unit through the management team.

• Ensures effectiveness within the service operating, workforce planning, content and communication and learning and development

• Provide leadership and guidance to direct reports across various levels within in the business unit

Qualifications

SPECIAL REQUIREMENTS
--

PERSON DETAILS: WORK EXPERIENCE
REQUIRED

• 5+ years' experience in the digital design, or learning areas
• 3 years' experience in a management position
• Knowledge and content management and engineering
• Digital enablement and design
• Service and operations management

PREFERRED

• Health Industry Knowledge
• Business engineer

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

• Business Degree in Management Practice
• Education Training Development Degree
• Business administration and management

PREFERRED
MBA

TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED

• All Microsoft Applications – Excellence
• Digital knowledge and learning tools and software
• Service Design

PREFERRED
Enterprise Architecture (Sparx)

Additional Information

Personal Attributes 

• Accountability

• Action Orientated

• Collaborative 

• Communication Skills 

• Simple Writing Skills 

• Manages Complexity

• Problem Solving Skills 

• Creative Thinking

• Decision Making SKills 

• Efficient and Effective Mindset

• Financial Acumen

• Planning and Organisation 

• Resilient and adaptive 

• Resourcesful

• Signancance and values orientated