Recruitment Opportunities at CBRE Excellerate

Role Purpose:
To manage and maintain the smooth running of the hard services team on site in alignment to the service level agreements. This position will be responsible for implementing the most effective maintenance strategy in order to preserve asset life while utilising labour in the most effective manner. Will be required to maintain a high level of communication with the customers and prepare reports detailing the work progress and circumstances when incidents occur. To stand in for the General Manager and attend client meetings.

Liaison with the client, supplier partners and ref site visitors. Ensure that the sites are run as per agreed SLA's.

Key Responsibilities:

• Manage and be accountable for technical support for the site
• Responsible for the availability of all prime utilities to the customer.
• Ensure call out Ratio and cover is maintained at all times.
• Ensure that the teams are displaying the correct image and behaviors required by the company to deliver a high-quality engineering service to the client.
• Ensure that the team is given the knowledge and support to work well within the team and all visiting contractors are effectively managed and that the client is achieving value for money from those suppliers.
• Seek out all small project opportunities
• Ensure statutory inspections are planned and executed within agreed time scales.
• Ensure CMMS activities are carried out within the agreed time scales and all relevant assets are identified with job plans etc.
• Ensure that breakdowns are managed effectively, provide technical support when required and be responsible for communicating with the customer when services or environmental conditions could be compromised.
• Responsible for ensuring that all system data is maintained to high standards, this includes keeping the asset database up to date when plant equipment is replaced and ensuring that engineering maintenance activities are recorded properly, this includes the accuracy of all kept documentation.
• Work closely with the General Manager and Soft Services Lead to ensure all staff is fully communicated with and that day-to-day HR management complies with CBRE Excellerate processes.
• Complete annual appraisals and identify training needs where required to develop staff and maintain compliance to statutory legislation.
• Ensure visiting contractors have Permits to work, observation reports are done, check equipment used and systems of work used on site. Produce reports and updates for activities related to this work if appropriate.
• Provide feedback regarding contractor performance.
• Responsible for compliance to site Health and Safety procedures which may be a combination of both the Client and CBRE Excellerate.
• Ensure monthly toolbox talks are carried out.
• Work closely with the Technical Support Team
• Review and approve risk assessments and method statements prior to work commencement
• Carry out and document inspections of site and work equipment
• Working in partnership with the General Manager to ensure full integrity of teams to ensure that supervisory cover is available within the teams and the client in order to plan work within site areas.
• Working with the Leading Heads, ensure that critical plant spares are identified and maintained.
• The post holder will follow safe systems of work, taking reasonable care of their own health and safety and that of others. Eliminating or reducing where practicable by complying with site safety rules and instructions and reporting hazards to management for prompt action. Timely feedback on work/contractor status to helpdesk
• Track expenses against forecast / budget with on-site finance \
• Responsible for input on all hard services during the budgeting period
• Responsible for input on all hard serviced during the forecasting periods
• Ensure variance reporting is sufficiently and timely given in terms of tracking actuals against forecast and budget.
• Identify and inform on potential expense exposure
• Identify and implement potential savings
• Comply with procurement standards
• Effective inventory control
• Upkeep of energy monitoring system
• Update SLA’s as and when required
• Close out of Audit findings tracked till close out
• Such other duties as required by the operational needs of the site.

Dimensions:

• Responsible for Technical/Hard Services team
• Ensure the Client, General Manager, Team and customers are kept fully informed at all times.
• Full accountability for technical delivery against the Client SLA.

Qualification, Experience:

• Extensive Technical knowledge
• Electrical trade tested
• Project management
• Government Certification advantage
• Building Services Knowledge especially the maintenance of building service systems within a large organization
• Mechanical and Plumbing Knowledge
• Facilities Management understanding
• Health and Safety Management Knowledge and Experience
• Supervisory leadership experience in control of a technical team
• Minimum 5 years’ experience in a trade or craftsman position
• Understanding HVAC controls and instrumentation
• Knowledge of Planned Maintenance in critical environments advantageous

Knowledge and Skills Required:

• Analytical skills, problem solving, attention to detail, ability to delegate. Innovative, organization and planning skills, financial & business acumen, co-coordinating skills, marketing
• FULL computer literacy
• Customer service orientation
• Inter-personal sensitivity and people management
• Formulating and implementing best practice strategies and concepts
• Planning, coordinating and delivery of technical projects

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Main Purpose / Objective of the position:

• To support the commercial finance lead with billing, payment allocations, solving problems, liaising with the client and operational team etc. (It is more an administrative function)

Education and Experience:

• Grade 12 with Accounting and or Math
• 2-3 years Excel Intermediate experience

Skills required:

• Communication
• Problem Solving

Key Performance Areas:
Client Billing/Invoicing:

• Analyze the various billing templates/schedules
• Update billing schedule daily
• Process and submission of invoices
• Ensuring billing is done on time
• Send statement (monthly) to debtors
• Liaise with the client regarding unbilled revenue
• Resolving queries
• Ensure we have sufficient funds available on all PO’s received

Payment Allocations:

• Follow up on outstanding invoices (Not Paid)
• Provide weekly feedback to debtor’s controller
• Allocate payments to invoices on SAP
• Clearing of debtors’ accounts

Reports:

• Prepare and submit the client report
• Managing the control sheet and send updates to data admin

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Main purpose / objective of the position:

• Support an effective computer environment to make users more productive in executing their business processes.
• Ensure minimal disruption in user IST environment by solving problems on time and getting to root causes and therefore eliminate problem from not happening again.

Assist in giving user an excellent experience within their IST environment.

• Stock control for all end user IT equipment & software licenses, allocating notebooks.
• Stock allocation of all mobile products including sim cards, ensuring most costs effective packages are used and sims not being used are cancelled. (prevent abuse).
• Obtaining like for like quotes from approved suppliers.
• Creating purchase orders and GRN’s (as per approval from IT).
• Storeroom stock control.
• Ensuring minimum stock levels are kept at all time.
• Ensuring recoveries from staff when negligent in damaging loosing user equipment.
• Placing order with Vendors and follow up to ensure service or equipment delivered.

Experience / Education:

• 3-5 years’ experience with IT stock and procurement.

Skills required:

• Systematic problem finding and solving Skill, Support Skill, Telephone Skills,
• Organizational skills, Computer Technical Skills, Teamwork, Customer Care, Service Excellence, Communication.

Competencies required:

• Confident, Communication, positive, team player, analytical, self-motivation, enthusiasm, proactive, independent, customer focused.

Major drivers of work volume:

• Telephone Skills, Effective Communication Skill, User Computer Literacy, Software Installations/Upgrades, Administration and tracking.

Interface / relationships with:

• Internal: All companies within the group of companies plus all IT staff.
• External: Various suppliers and service providers

KPI’s

• Asset and stock management always updated. (Required for billings/recoveries).
• Mobile sim management always updated and, on most cost, effective package.
• Continual follow up and pushing suppliers to deliver equipment/services.
• Obtaining accurate quotes within SLA.
• Teamwork.
• Minimum stock levels always kept
• Communication

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We are looking to appoint an Electrician who will be based in Secunda and work across various sites of one clients in Johannesburg.

Experience / Education:

• Qualified Electrician (Trade Test Qualified with Wireman’s Licence registered with the Department of Labour) with 5 years’ experience.
• Computer literate with Excel, Word and Outlook knowledge.
• Extensive Generator knowledge experience and knowledge.
• Valid Driver’s License.

Responsibilities/Duties:

• Carry out routine electrical maintenance and inspections.
• Fault finding.
• Lamping.
• New installations.
• Issuing of new COC.
• Compile comprehensive Site Inspection/Fault Finding reports.
• Compile monthly reports.
• Compile quotations.
• Complete daily administration eg, Job Cards, Supplier Invoices, Delivery Notes, Reports.
• Manage Suppliers quotations.
• Attend to related site call outs timeously.
• Manage electrical assistants.
• Manage related call outs and reports to Client, Administrator & Operations Manager.
• Manage day to day Call Outs.
• Daily/weekly checks to be conducted as per agreed S.L.A.
• Report the Operations Manager.
• Standby duties.
• Assist HVAC team.

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Main purpose / objective of the position:  

• The successful incumbent will support the finance manager with day to day finance related functions. The successful candidate will also assist and handle all finance related administrative functions from start to end with the support and guidance of the finance manager.      

Experience / Education / Skills:

• Diploma/Certificate in Finance                                                                               

Tasks:  

General duties:

• Processing of monthly Invoices.
• Allocate debtors payment
• Submit monthly statements and invoices
• Follow up on outstanding debtor accounts
• Reconciling client and supplier accounts.
• Following up on open items on the balance sheet
• Following up on outstanding supplier invoices.
• Ensuring expenses and revenue are captured in the same month.

Client Billing/Invoicing:

• Ensure all the monthly billing is done and submitted to the client
• Analyze the various billing templates/schedules from FM
• Send statement (monthly) to debtors

Payment Allocations:

• Follow up on outstanding invoices (Not Paid)
• Provide weekly feedback to debtor’s controller
• Clearing of debtors’ accounts

Purchase Order Management:

• Run Open purchase order report regularly
• Check for long outstanding purchase orders and ensure that FM close the jobs so invoicing can be done

Income Accruals:

• Verify out of scope and process accrual.

Expense Accruals:

• Verify and follow up on supplier invoices (expenses) and outstanding GRN.

Behavioral attributes/ Skills/ Experience/ Education:

• Ability to cope under pressure
• Emotional intelligence
• Time management
• Accuracy of information
• Attention to detail
• Ability to follow instruction
• Punctuality
• Communication skills
• Ability work in a team and independently
• Finance related qualifications (completed or in progress)
• Good financial acumen and basic accounting understanding
• Willing to learn
• 1 – 3 years work experience would be advantageous
• Reliable transport to and from Hyde Park