Recruitment Opportunities at Public Protector South Africa

Requirements:

• A 3-year National Diploma in Public Administration, Public Management, Business Management, Office Management, Management Assistant, Secretarial Services, or any 3-year administration-related qualification.
• 12 months completed Internship in Office Administration and/or Secretarial.
• Proficiency in Microsoft Office is essential.

Competencies, Knowledge, and Skills:

• Excellent interpersonal and communication skills (both written and oral), demonstrating an outstanding ability to correspond with colleagues, internal and external customers.
• Reliable and hardworking.
• Accuracy and attention to detail.
• Ethical conduct.
• Report writing skills.
• Ability to maintain a high level of confidentiality.
• Professionalism.
• Ability to meet deadlines and work under pressure.
• Creativity and problem-solving skills.

Key Responsibilities and Duties:

• Assist with the compilation of PPSA annual, quarterly, and monthly performance reports.
• Assist in quality-assuring submitted reports against performance evidence.
• Compile annual, quarterly, and monthly statistics.
• Coordinate Strategy Support Unit meetings and compile minutes.
• Coordinate training and information sessions for Branches and Units.
• Assist with organizing and coordinating strategic planning, annual performance planning, and annual operational planning review sessions.
• Manage the Strategy Support Unit performance evidence.
• Assist with other duties as requested.

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Requirements:

• A degree or National Diploma in Law, Auditing, Forensic Accounting, or Forensic Investigations.
• Minimum of three (3) years of investigation experience and/or experience in Forensic Accounting, Forensic Investigations, and Forensic Auditing.
• Good understanding of legislative prescripts that give mandate to Public Protector South Africa (PPSA).
• Computer literacy.
• Understanding of the requirements of South African Public Service Administration.
• Knowledge and application of Case Management System (CMS) or other computer management systems.
• Knowledge of auditing or investigation techniques.
• A valid driver’s license.
• Fluency in English and another official language relevant to the Province/Region.

Competencies, Knowledge, and Skills:

• Knowledge of Good Governance principles.
• Excellent negotiation, mediation, and conciliation skills (Alternative Dispute Resolution).
• Legal research and interpretation skills.
• Knowledge of Case Management or similar computerized management systems.
• Strong report writing skills.
• Project management skills.
• Forensic investigation skills (an advantage).
• Effective general management and administration skills.
• Ability to resolve queries promptly, finalize investigations, and provide recommendations to address maladministration and correct service delivery failures.
• Legal research and interpretation of statutes.
• Production of high-quality reports.
• Strong ability to initiate hearings, gather information and evidence.
• Objectivity, impartiality, and initiative.
• Ability to handle complaints, resolve issues, make presentations, and act without fear, favor, or prejudice.

Key Responsibilities and Duties:

• Conduct investigations on maladministration, undue delays, and conduct failures using various investigation techniques in line with PPSA service standards.
• Prepare investigation plans for each allocated matter.
• Apply Alternative Dispute Resolution (ADR) processes to resolve reported complaints.
• Keep complainants informed of the progress of the investigation.
• Prepare letters, memos, and reports and submit them to the supervisor within the timelines set in the investigation plan.
• Submit accurate and complete monthly and quarterly statistical reports to the supervisor.

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Requirements:

• A degree or National Diploma in Law, Auditing, Forensic Accounting, or Forensic Investigations.
• Minimum of three (3) years of investigation experience and/or experience in Forensic Accounting, Forensic Investigations, and Forensic Auditing.
• Good understanding of legislative prescripts that give mandate to Public Protector South Africa (PPSA).
• Computer literacy.
• Understanding of the requirements of South African Public Service Administration.
• Knowledge and application of Case Management System (CMS) or other computer management systems.
• Knowledge of auditing or investigation techniques.
• A valid driver’s license.
• Fluency in English and another official language relevant to the Province/Region.

Competencies, Knowledge, and Skills:

• Knowledge of Good Governance principles.
• Excellent negotiation, mediation, and conciliation skills (Alternative Dispute Resolution).
• Legal research and interpretation skills.
• Knowledge of Case Management or similar computerized management systems.
• Strong report writing skills.
• Project management skills.
• Forensic investigation skills (an advantage).
• Effective general management and administration skills.
• Ability to resolve queries promptly, finalize investigations, and provide recommendations to address maladministration and correct service delivery failures.
• Legal research and interpretation of statutes.
• Production of high-quality reports.
• Strong ability to initiate hearings, gather information and evidence.
• Objectivity, impartiality, and initiative.
• Ability to handle complaints, resolve issues, make presentations, and act without fear, favor, or prejudice.

Key Responsibilities and Duties:

• Conduct investigations on maladministration, undue delays, and conduct failures using various investigation techniques in line with PPSA service standards.
• Prepare investigation plans for each allocated matter.
• Apply Alternative Dispute Resolution (ADR) processes to resolve reported complaints.
• Keep complainants informed of the progress of the investigation.
• Prepare letters, memos, and reports and submit them to the supervisor within the timelines set in the investigation plan.
• Submit accurate and complete monthly and quarterly statistical reports to the supervisor.

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Requirements:

• A Bachelor’s Degree or National Diploma in Human Resources Management (NQF level 7/6).
• Good knowledge of legislation, policies, and regulations applicable to Human Resources Management.
• Knowledge of, and experience across, the full HR spectrum.
• Experience within the Public Service (added advantage).
• Minimum of 5 years’ relevant experience, of which 3 years should have been at a supervisory or management level.
• Excellent computer skills.
• Knowledge of VIP system or other HR systems.
• A valid driver’s license.

Competencies, Knowledge, and Skills:

• Solid administrative skills and abilities.
• Performance-driven.
• Ability to generate reports.
• Strong communication and people skills.
• Knowledge of labour and employment laws.
• Computer literacy.
• Ethical conduct.
• Good organizational abilities.
• Service-oriented with strong administration and organizational capabilities.
• Ability to liaise at all levels and knowledge of project management.

Key Responsibilities and Duties:

• Oversee HR operations, systems, and administration.
• Develop toolkits and templates for HR processes.
• Assist with the development, implementation, and monitoring of HR policies.
• Ensure effective implementation of HR policies and compliance with regulatory requirements.
• Develop HR administration controls and conduct HR audits.
• Facilitate and manage recruitment and selection processes, organizational structure, job profiles, job evaluations, competency assessments, and staff benefits (leave, pension, medical aid, etc.).
• Implement and monitor employment equity initiatives.
• Supervise Human Resources Practitioners and Officers.