Recruitment Opportunnities at Weir Minerals

Key Responsibilities: 

• Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
• Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
• Ensure new technologies are adopted by the market successfully
• Facilitate and grow the trial pipeline for new technologies
• Manage a team of specialists to ensure the key deliverables are met
• Manage the culture and engagement of the team

Job Knowledge/Education and Qualifications:

• Bachelor's degree (mechanical / industrial / metallurgical / chemical) with honors, with five to eight years related experience and/or training; or equivalent combination of education and experience. 
• Master’s degree would be advantageous 
• Valid Driver’s license and passport 

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Key Responsibilities:

• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.  Adhere to all Safety Health Environment (SHE) and housekeeping requirements at the branch and customer sites at all times.  Adhere to Duty of Care Policy at all times.
• Customer support: providing world-class customer and technical support to clients with a high level of professionalism.  Conduct sales calls and deliver impactful technical product presentations, demos and trials that clearly communicate the uniqueness of the value proposition.  Travel extensively in the region to sell into new prospects, as well as farming back into existing customers.  Submit quotations, tenders (where applicable), technical data, drawings and relevant information to customers within a reasonable period.
• Sales growth: Grow product installed base in region through upselling and cross-selling new products and services.  Providing equal attention to established customers as to growing new business.
• Strategy:  Provide market intelligence about customers and competitors to help identify and develop new markets, sales strategy and support accurate forecasting.

Job Knowledge/Education and Qualifications: 

• National Diploma (Mechanical / Metallurgical Engineering) or any equivalent combination of education and experience
• 3 years’ related technical sales experience in a minerals processing equipment / mining environment
• Valid Driver’s licence – extensive travel to mining locations within the region is required
• Computer literate – Microsoft Office suite, CRM e.g. Salesforce (ERP Software e.g. SAP is advantageous)
• Demonstrate an understanding of Total Cost of Ownership (TCO) and Integrated Solutions
• Proven sales track record
• Technical report writing experience
• You will be a proactive, confident and self-motivated individual that takes pride in the quality of work you deliver with the ability to work under pressure. You should possess solid communication, presentation, technical solutions selling and negotiation skills, business acumen and exceptional customer relationship building skills including the ability to manage difficult customers and honour customer commitments.  You should also have the ability to identify and solve problems in a timely manner. 

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Key Responsibilities:

• Ensures all systems are periodically reviewed and updated to the latest SW versions.
• Provides technical support pointing to reduce first response time and case resolution times.
• Maintains support cases updated, reporting findings and solutions to inform and allow learning from the solutions provided.
• Maintain regular and effective communication with Global Support Management regarding technical issues to resolve customer needs adequately.
• Secure System Analysts and Remote Support Specialists have the information and resources to evaluate, maintain, and supervise systems' performance daily.
• Ensure the implementation of Motion Metrics corporate technical authority guidelines, reporting results, and collaborating with the Global Development and Support & Service Teams.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications: 

• Leader with experience in multidisciplinary technical teams.
• Minimum 3 years of experience in Customer Support roles.
• Knowledgeable in Services Configuration, command line, Linux and Windows OS.
• Possess excellent time management skills and be results-driven.