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  • Posted: Apr 25, 2022
    Deadline: Not specified
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  • Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.


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    Specialist IT Developer Integration

    JOB RESPONSIBILITIES

    Develop ESB applications and services covering end to end fulfilment, assurance and billing flow. - Provide integration capability to enable digital channels. - Solution development for middleware and back end applications. - Be a custodian of RedHat middleware suite. - Build business logic and business rules though BRMS and BPM engines. - Management and configuration of data using RedHat datagrid and data virtualization. - Adherence to software development guidelines, principles and best practice frameworks. - Quality assurance of code developed. - Conducting unit testing of code developed. - Define how the components of all the applications relate to each other and support business needs.

    FUNCTIONAL KNOWLEDGE

    • Project delivery on Java based applications;
    • Building and integrating applications;
    • Build applications within an enterprise environment;
    • Software development cycles and quality assurance processes;
    • Hands on experience in designing, developing and implementing applications using Java EE platforms;
    • Custom module and API development; Design patterns;
    • Microservices development and container deployment; Relational databases -JSP, JDBC, Java Servlets, Javabeans/ EJBs, SQL, JavaScript, HTML;
    • Understanding of DevOps environment;
    • API implementation and life cycle management;
    • Integrating open source and third-party applications;
    • OSS/ BSS Systems Analysis/ Development & Trouble Shooting;
    • Development and delivery experience with Java

    QUALIFICATIONS

    • 3 year Bachelors Degree/ Diploma or equivalent qualification (NQF level 6). Preferably IT, Computer Science, Information Systems, Engineering.

    EXPERIENCE

    • 5 years solid development experience as a developer using predominantly Java (Senior). Telecommunications experience advantageous. TM Forum API and Process understanding advantageous. Technical/ Systems design experience would be an advantage
    • Knowledge and experience of enterprise middleware technologies with specific focus on RedHat JBoss ESB. Proven track record of project delivery on Java based applications. Solid experience building and integrating applications. The ability to build applications within an enterprise environment. Understanding of software development cycles and quality assurance processes. Hands on experience in designing, developing and implementing applications using Java EE platforms. Custom module and API development. Great OO skills, including strong design patterns knowledge. Microservices development and container deployment experience. Experience in an Agile and Scrum environment..

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    Ops Specialist: Technology Management

    Core Description    

    • Responsible to participate and provide input into the design, re-design and development of the SMB related mobile network and technology solutions. Assist and support Sales force and product house in all aspects of network and technology innovations. Comply with applicable IT & Network adopted working standards.

    Required Certification    

    • None.

    Qualifications    

    • 3 year Diploma/ Degree or higher Engineering/ Networks or Information Technology (at least NQF level 6 or equivalent).

    Experience    

    • 3 years of work experience of which at least 2 years of experience in a Telecommunications/ Networks Industry.

    Special Requirements    

    • Customer Centric
    • Innovative
    • Networks
    • Solutions Design & Planning
    • Presentations
    • Information Gathering and Ability to perform research
    • Broad understanding of a mobile operator's business model
    • Broad understanding of the costs of a mobile operator's business model
    • Willing to perform work outside of the job description on an ad-hoc basis

    Closing Date: 3rd,May 2022

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    Specialist: BDM Partner Channel (Onbillers)

    Core Description    
    Responsible to manage the development and implementation of the Reseller Channel Business plan with the focus on national FMCG chains, national retail chains, reseller chains and national specialist chains. Manage the performance of the Reseller Chains in terms of acquisitions and revenue, as well as the performance of the Reseller teams. Manage ongoing changes in channel operations and control financials in terms of budget income and expenses. Ensure Channel performance is initiated, managed and maintained and reported on.

    Required Certification    

    • None.

    Qualifications    

    • 3-year Degree or Diploma (equivalent to NQF level 6 or higher), preferably in sales/ marketing and 5 years’ experience in corporate mobile sales.
    • Grade 12 (NQF level 4) and 7 years’ experience in corporate mobile sales.

    Experience    

    • Special Requirements    
    • Willingness to travel.
    • Work long hours.

    Closing Date: 3rd,May 2022 

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    Snr Specialist: Lead Data Scientist (AI)

    Core Description    
    Responsible to execute the strategic roadmap and create value through delivery of internal and external artificial intelligence solutions and products. Oversight of a portfolio of data science projects, providing strategic and technical guidance on solving a variety of use cases across the Telkom Group and for its customers. Develop machine learning and deep learning competencies and manage and develop a 'full-stack' team of data science specialists. The role's focus will be on NLP, both text and speech, but projects can span Computer Vision and other domains.

    Competencies    
    FUNCTIONAL KNOWLEDGE

    • Statistical and mathematical foundations; Data science and analytics frameworks (NLP and Computer Vision); Programming (Python, R, Git,
    • Linux); Cloud computing (GCP preferable); Big Data (Cloudera, Hadoop, Spark)

    FUNCTIONAL SKILLS

    • Strategic thinking; Innovative thinking; Communication (written and verbal); Stakeholder management; Planning & organizing (Miro, Confluence & Jira); Research & development

    ATTITUDES/ LEADERSHIP COMPETENCIES

    • Business Leadership; Market Leadership; Personal Leadership; Problem solver; Takes initiative; Hard working; Can do attitude; Innovative
    • thinker; Works well in teams; Works well under pressure; Relishes dynamic/ changing environment; Time management

    Job Responsibilities    

    • Define and implement the AI strategy and product roadmap in relation to the TKG strategy, and provide input into the broader strategic direction of Telkom Strategic Insights
    • Cultivate and manage working relationships with a variety of stakeholders to support the design and delivery of data science projects and solutions
    • Develop business cases for new solutions or products, and establish the value for existing projects
    • Determine the most appropriate data science tools/ approaches for specific projects
    • Execute end to end data science projects and product development processes
    • Engage with our data engineering team to ensure any AI products or solutions are managed
    • Identify and manage resource requirements including people and systems
    • Lead and develop a team of data scientists and provide hands on guidance
    • Establish, document and champion data science best practices in the team
    • Help Strategic Insights become thought leaders in the areas of data science and artificial intelligence
    • Stay abreast of new developments and solutions in the market to ensure we don't fall behind
    • Contribute to our agile way of work and our innovation culture
    • Consistent documentation of all implemented systems and processes

    Required Certification    

    • Data science and cloud certifications will be advantageous (GCP, Azure, AWS).

    Qualifications    

    • Post graduate degree in Computer Science, Mathematics, Statistics, Engineering, or a related field (NQF level 8); OR a qualified Actuary with data science experience. A Master's degree (NQF level 9) will be an advantage

    Experience    

    • 7 years of work experience in the field of data science with at least 2 years having been on management/ specialist level. Experience in ICT/
    • Telecommunications will be an advantage.

    Special Requirements    

    • Experience in Natural Language Processing. Strong statistical & mathematical foundations. Experience with Google Cloud Platform. Expected to stay abreast of new data science developments and to put them into practice.

    Closing Date: 25th,April 2022 

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    Snr Manager: Data Science

    Core Description    
    As a Senior Data Scientist your primary role will be to lead and participate in data science projects, solving a variety of use cases across the Telkom Group and for its customers. You will be an expert in employing and evolving data science tools and frameworks across on-prem and cloud big data infrastructure to assist the Insights team to unlock measurable value for the group. Together with a team of lead and senior data scientists you will develop our machine learning and deep learning competencies and will train and develop our junior data science resources.

    Competencies    
    FUNCTIONAL KNOWLEDGE

    • Statistical foundations; Mathematical foundations; Data science and analytics frameworks; Programming experience (Python, R, Git, Linux);
    • Cloud computing experience (GCP preferable); Big Data (preferably Hadoop, PySpark)

    FUNCTIONAL SKILLS

    • Problem Solving; Coding capability (specifically Python, R, Git, Linux); Cloud computing (GCP preferable); Machine learning; Research &
    • development ability; Communication (written and verbal); Stakeholder management

    ATTITUDES/ LEADERSHIP COMPETENCIES

    • Problem solver; Takes initiative; Task oriented; Hard working with a "can do" attitude; Innovative thinker; Works well in teams; Works well under pressure.

    Job Responsibilities    

    • Engage with stakeholders to lead and support data science project delivery solving business problems or developing solutions
    • Using mathematical, statistical and machine learning techniques to solve problems
    • Programming solutions using data science programming languages (Python, R etc.)
    • Executing end to end exploratory data analysis and product development processes
    • Implementing visualization (Tableau, PowerBI), advanced analytics and data science solutions for customers
    • Lead and develop a team of junior data scientists
    • Strong support to the lead data scientist
    • Contribute to our agile way of work and our innovation culture

    Operational:

    • Work with the data management team to retrieve data from source
    • Guide most appropriate data science tools and/or approaches for specific projects
    • Contribute to our ML/DL codebase through reusable modules
    • Developing & peer reviewing code
    • Building best practice standards

    Required Certification    

    • None

    Qualifications    

    • Post graduate degree in Computer Science, Mathematics, Statistics, Engineering or a related field (NQF level 8); OR a qualified Actuary with data science experience. A Masters degree (NQF level 9) will be an advantage.

    Experience    

    • 5-7 years relevant experience, at least 2 years of which must have been in a data science environment. 2 years of the above experience must have been in a management or supervisory role. Experience in ICT will be an advantage.

    Special Requirements    

    • Strong statistical & mathematical foundations.

    Closing Date: 25th,April 2022 

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    Snr Manager: IT Architecture

    Core Description    

    Responsible for implementation of business strategy through architecture (technology (platform & integration), application, data, cloud, and mobile) frameworks and standards by translating complex business problems into sound and cost-effective IT solutions. Also support the definition of IT strategy and directing the execution of change strategically towards a digital architecture aligned with the business vision. Define, maintain and evolve the architecture that enables the digital vision and business objectives while maximizing the value of technology disruptions into current and future capabilities. Reporting into Executive Management, the Senior Manager IT Architecture will have the responsibility of providing guidance to the architecture team and the wider IT community in relation to the effective use of technology systems and applications.

    Required Certification    

    • TOGAF, EA, ITIL, ISSAP advantageous.

    Qualifications    

    • 3 year Bachelors Degree or equivalent qualification (NQF level 6) in preferably IT, Computer Science, Information Systems, Engineering.

    Experience    

    • 7 years of experience in at least 3 of these IT disciplines: Enterprise Architecture, Solution Architecture, Solution Design, Programming/ Software Development, Integration, Business Architecture, Databases Management/ Data Architecture, Infrastructure Architecture.

    Special Requirements    

    • Excellent analytical, technical, and problem-solving skills, with high-levels of creativity.
    • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to technical and non-technical leaders.
    • Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across multiple teams.
    • Understanding of both the current Telecommunications and digital services market and emerging business and technology trends
    • Ability to quickly comprehend the functions and capabilities of new technologies, with natural intellectual curiosity and integrity.
    • Vendor and technology neutral #driven primarily by long-term business outcomes rather than personal preferences.
    • Sound business understanding and market awareness.
    • Ability to understand long-term (big picture) and short-term perspectives of events and change and how they relate to achieving business outcomes.
    • A probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies.
    • A very strong customer orientated approach with a delivery bias.
    • Ability to prioritise and allocate resource/ effort appropriately.
    • Proactive team player.
    • Demonstrated leadership and people management skills.
    • Ability to explore alternative processes, methods and tackle each situation on its own merit.
    • Must work well under pressure, working on simultaneous tasks at once.
    • Ability to communicate effectively with team members and stakeholders.
    • Problem Solver displaying critical thinking skills.
    • A self-starter # able to act on own initiative and demonstrate drive and determination.
    • Highly motivated and a fast learner who can adapt to change.
    • Experience in leading architecture teams in an agile context, operating and influencing effectively across the organization and within complex contexts.
    • Experience in business capability modelling and technical and solution architecture development in a digital business context.
    • Solid technical background accompanied by experience with Opensource technologies.
    • Experience in IT strategic planning, organization design and development.
    • Professional experience and knowledge of digital and Telecommunications industries strongly advantageous.

    Closing Date: 29th,April 2022 

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    Manager: Cable Network Services

    Core Description    
    Responsible for the management of the allocated functional area or section. The main job function is Network Field Operations which include Cable Network Services operational leadership and control, as well as tactical plans and coordination of the operational objectives and deliverables in support of the business plan.

    The division is responsible for the maintenance of copper and optic fibre cables in the access and core network. To lead by motivating, developing, coaching and utilizing the human capital and other resources in alignment & support of the business objectives. To enhance performance, ensure quality of service and optimize the end to end process flow in order to ensure value to all business stakeholders and excellent customer service.

    Competencies    
    FUNCTIONAL KNOWLEDGE

    • Telkom Policies & Procedures Problem Solving; Financial Management; Problem Solving; Business Acumen; Change Management; Conflict Management; Communication; Business Planning; Business Processes; Operational System; Management Tools; Fixed landline Telecommunications knowledge; Project Management

    FUNCTIONAL SKILLS

    • Decision Making; Conceptual Ability; Cross Functional Teamwork; Diversity Management; Empowering; Information Capacity; Leadership Communication; Motivational Capacity; People Development; Performance Achievement; Visionary Thinking; Innovation; Emotional Intelligence; Technical Knowledge

    ATTITUDES/ LEADERSHIP COMPETENCIES

    • Business & Market Leadership; Organizational Team Player; Personal & Thought Leadership; Proactive; Integrity; Values Aligned with Telkom Values (CHART)

    Required Certification    

    • None

    Qualifications    

    • Relevant 3 year business/ engineering degree or diploma (at least NQF level 6)

    Experience    

    • 5 Years Operational experience, of which 2 years must be on supervisory level

    Special Requirements    

    • Valid driver's license.
    • Able to work outside normal working hours.
    • Able to travel and stay out overnight

    Closing Date: 28th,April 2022 

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    Manager, Commodity Services

    Core Description    
    Responsible for the management of the allocated functional area or section. The main job function is Network Field Operations which includes Commodity Services activation and assurance, operational leadership and control, as well as tactical plans and coordination of the operational objectives and deliverables in support of the business plan. To lead by motivating, developing, coaching and utilizing the human capital and other resources in alignment & support of the business objectives. To enhance performance, ensure quality of service and optimize the end - to - end process flow in order to ensure value to all business stakeholders and excellent customer service.

    Competencies    

    • FUNCTIONAL KNOWLEDGE: Telkom Policies & Procedures Problem Solving; Financial Management; Problem Solving; Business Acumen; Change Management; Conflict Management; Communication; Business Planning; Business Processes; Operational System; Management Tools; Fixed line Telecommunications; Project Management.
    • FUNCTIONAL SKILLS: Decision Making; Conceptual Ability; Cross Functional Teamwork; Diversity Management; Empowering; Information Capacity; Leadership Communication; Motivational Capacity; People Development; Performance Achievement; Visionary Thinking; Innovation; Emotional Intelligence; Technical skills.
    • ATTITUDES/LEADERSHIP COMPETENCIES: Business & Market Leadership; Organizational Team Player; Personal & Thought Leadership; Proactive; Integrity; Values Aligned with Telkom Values (CHART).

    Qualifications    

    • Relevant degree/diploma (at least NQF level 6), with 5 years relevant experience, of which at least 2 years on supervisory level.

    Experience    

    • Special Requirements    
    • Valid driver's license.
    • Willing to work outside normal working hours.
    • Willing to travel and stay overnight.

    Closing Date: 28th,April 2022 

    go to method of application »

    Snr Manager: IT Sourcing (Managed Serv)

    Core Description    

    Responsible for execution and effective management of the IT Sourcing strategy, contracts and performance management of the service providers to maximise procurement value contribution, in line with the Telkom Procurement Policy and aligned to Telkom's corporate objectives.

    Competencies    

    FUNCTIONAL KNOWLEDGE

    • Spend & Demand Analysis; Specification Analysis; Supply Market & Competitor Analysis; Value Chain & Total Cost Analysis; Strategic Category
    • Management; Value Identification; Tendering; Contracting/ Legal; Content Management; Reporting & Procurement Controlling; Procurement
    • Applications & MDM; Operational Contract Management; Supplier Relationship Management; Procure to Pay; Spot Buy Execution; eSourcing; Event Execution

    FUNCTIONAL SKILLS

    • Communicating with Impact; Drive for Results; Team Working; Customer Management; Building Relationships; Project Management & Planning;
    • Strategic Agility; Challenging & Influencing; Process & Policy Adherence; Business and financial analysis; Dealing with Ambiguity; Holding People Accountable; Leading High Performance Teams; Managing & Leading Change

    ATTITUDES/ LEADERSHIP COMPETENCIES

    • Business Leadership; Market Leadership; Organisational Leadership; Personal Leadership; Thought Leadership; CHART Values

    Job Responsibilities    

    Leads IT sourcing business case development (10%)

    •  Provides supply market, leading practice and expert input and quality assurance during the IT sourcing business case development stage

    Responsible for the development and execution of the IT sourcing category strategy (4050%)

    •  Responsible for the development of the IT sourcing category strategy, supported by the Head of Procurement.
    •  Leads the development and execution of the GoToMarket and negotiation strategy
    •  Develops the sourcing risk assessments
    •  Measures practices against bestinclass benchmarks to ensure that the strategy remains relevant
    •  Works closely with business owners to ensure alignment to budget and IT requirements, Telkom's technology strategy, overall corporate strategy and leading practice
    •  Leads identification of potential strategic partners and fact based negotiations for IT sourcing
    •  Manages the strategy implementation and sourcing execution against the established measures and controls in alignment with the overall KPI framework
    •  Spend under management ~R1 Billion Per Annum and deal sizes likely to be worth R60 Million#R3 Billion

    Manages internal customer relationships (1020%)

    •  Manages internal customer feedback and query resolution on outsource partner performance
    •  Administers periodic surveys to measure customer feedback for continuous improvement
    •  Improves and reinforces procurement's image within the internal customer community
    •  Acts as a source of expert market knowledge, insight and advice to customers

    Execution excellence (10%)

    •  Develops, maintains and embeds IT sourcing best practice
    •  Benchmarks performance internally and externally to develop and maintain leadership position
    •  Initiates and manages productivity improvements within the IT sourcing category

    Manages IT supplier relationships and contracts (10%)

    •  Continuously tracks and reports supplier performance, compliance and supplier relationship value against Service Level Agreements and budgets
    •  In collaboration with the Compliance and Risk team, assesses and defines the risk management plan and mitigation actions
    •  Is responsible for supplier relationship management and performance management
    •  Executes supplier development activities
    •  Identifies and recommends supplier innovations and manages implementation
    •  Monitors and drives internal customers contract compliance; defines and takes approved corrective actions to improve contract compliance

    Manages contract compliance and payment terms as per Telkom policies (10%)

    •  Closely monitors contract compliance and flags areas of noncompliance for corrective action

    Identifies methods for optimising user compliance and customer satisfaction Manages people performance and development (10%)

    •  Manages the performance, development and implementation of team learning and growth plans, and provides coaching and mentoring to ensure ongoing learning and capability development within the team
    •  Provides comprehensive advice, insights, guidance and service on best practice procurement
    •  Ensures team members acquire necessary skills and performance attributes, in line with operations and personal development needs

    Required Certification    

    • A CIPS level 6 or MBA will be an advantage.

    Qualifications    

    • 3 year degree/ diploma (NQF level 6) preferably in Supply Chain or Business/ Commerce/ IT or other related field or CIPS level 5

    Experience    

    • 7 years relevant experience of which at least 3 years in IT Category Management/ Strategic Sourcing with a minimum of 2 years on a management level. 

    Special Requirements    

    • Must have a good understanding of the IT and Managed Services industry, market and trends.
    • Expert knowledge of IT and Managed Services sourcing and contract management.
    • Knowledge of the Preferential Procurement Framework Act, NDP, NIPC, ICT sector guides and BBBEE codes.
    • Knowledge and experience in medium to complex negotiations, contracts management, strategic cost management.
    • Experience in successful business case development for IT Sourcing.
    • Experience in building and managing supplier relationship according to contract and plans.
    • Must have a track record of building and managing long term internal and external business relationships.
    • Executive presence and credibility; with a focus on unquestionable integrity and management skills that allow for instant credibility with employees, peers and both internal and external customers.

    Closing Date: 1st, May 2022 

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