Top Roles at Vodafone Global Enterprise

Role Purpose/Business Unit:

• This role sits at the heart of shaping how Vodacom Group Business sales perform across markets, bringing energy, rigour and momentum to the way the organisation executes.
• It turns Group sales strategy into practical action by translating frameworks into impactful processes, tools and reporting that drive consistency, visibility and accountability across OpCos.
• As a key enabler of sales transformation, the role strengthens performance management, sharpens pipeline oversight and embeds governance that supports faster, better decision-making.
• Working closely with markets, it helps establish high-performing, standardised ways of working while ensuring the flexibility needed to respond to local realities and unlock stronger commercial outcomes.

Your responsibilities will include:

• Sales Operating Model & Standards: Drive implementation of agreed sales blueprints, frameworks, channel models and execution standards across OpCos, and track alignment to required ways of working.
• Sales Performance & Governance: Co-ordinate the sales performance management cadence, incl. KPI tracking, pipeline & forecast reviews, dashboard reporting, action tracking and follow-through on agreed interventions.
• Sales Performance Improvement: Identify gaps, performance risks and  inconsistencies across OpCos, and drive targeted actions to strengthen sales discipline, reporting quality and operating effectiveness.
• Market Adoption & Continuous Improvement: Work with OpCos to embed agreed ways of working, address adoption barriers and support practical improvements suited to local market conditions.
• Sales Tools, Playbooks & Reporting: Develop and maintain practical sales tools, playbooks and reporting packs that support consistent execution and adoption of Group standards.

The ideal candidate for this role will have:

• Matric – Essential.
• Bachelor’s degree in Business, Engineering, Computer Science, or related fields - Essential.
• An MBA or other master’s level post-graduate studies – Advantageous.
• Minimum of 5 years sales experience in telecommunications, ICT and enterprise/B2B sales environments, with a strong track record of delivering profitable growth and sales performance at scale.
• Minimum of 3 years’ experience in management roles, preferably across multiple teams or individuals.
• Demonstrated experience leading complex programs, managing senior stakeholders, and driving large scale sales or go to market transformation.

Core competencies, knowledge, and experience:

• Sales Operating Model & Process Discipline: Strong understanding of sales processes, operating rhythms and execution standards, with the ability to drive consistent application of agreed ways of working across markets.
• Performance Management & Commercial Insight: Ability to track KPIs, pipeline, forecasts and performance trends, and use data to identify gaps, risks and priority actions.
• Programme & Change Delivery: Demonstrated ability to coordinate and drive implementation of sales initiatives, managing milestones, dependencies, risks and follow-through to keep delivery on track.
• Market Enablement & Continuous Improvement: Ability to work with markets/teams to embed new ways of working, address adoption barriers and identify practical improvements to execution, reporting and governance.
• Stakeholder Coordination, Communication & Follow-through: Strong ability to work across markets and functions, communicate clearly, align stakeholders around actions and ensure commitments are carried through to completion.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 17 June 2026. 

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Role Purpose/Business Unit:

• The Complex Programme Manager is a critical role responsible for the successful mobilisation and delivery of large-scale, complex technology projects to key customers. This individual will lead cross-functional teams, manage multiple product lines, and navigate complex stakeholder environments to ensure projects are delivered on time through milestones, within budget, upholding contractual obligations, and to the highest quality standards
• Works closely with the various segment practices and channels to drive Customer Success across Vodacom Business.

Your responsibilities will include:

Programme Mobilisation & Planning

• Develop comprehensive programme plans, including scope, schedule, budget, risk management, and communication strategies.
• Establish clear project governance structures and processes.
• Lead the mobilisation of project teams, ensuring resources are allocated effectively.
• Define and manage project dependencies and interdependencies.
• Conduct scope workshop with architecture team and client’s technical owners to confirm baseline and clarify proposal assumptions and exclusions prior to commencement of execution work

Programme Delivery & Execution

• Oversee the execution of complex projects, ensuring adherence to project plans and milestones.
• Execution of program management for transition and/or due diligence on complex Manage services contracts 
• Proactively identify and manage risks, issues, and changes, implementing effective mitigation strategies.
• Monitor project progress, track key performance indicators (KPIs), and provide regular status reports to stakeholders.
• Ensure adherence to quality standards and delivery best practices.
• Manage and track projects profitability to be equal or better than sold profitability  
• Ensure that a clean hand-over to the Customer & Service Management team at the close of each programme is facilitated.
• Management of project profit and loss
• Provide cash flow projections based on acceptance schedule delivery programme Participate in contracts/ price negotiations where applicable
• Ensuring all necessary documents and designs are signed and accepted by the all required parties and stored centrally

Process Improvement

• Identify opportunities to improve project delivery processes and methodologies.
• Implement best practices and lessons learned from previous projects

Stakeholder Management 

• Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success.
• Manage stakeholder communication and meetings governances 
• Leverage a comprehensive network to facilitate project delivery and resolve issues efficiently.
• Collaborate with various departments and stakeholders to ensure project success.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Manage the multiple internal & external stakeholders across the landscape
• Direct management of Junior project managers and project administrators on complex programs 

The ideal candidate for this role will have:

• Project Management Professional (PMP)
• Relevant Degree / Diploma 
• PRINCE2 Practitioner or equivalent experience
• 7+ years’ work experience in a program/project management or related environment, with:
• Knowledge of IT service management frameworks
• Extensive experience in complex solutions deployment
• Excellent communication, stakeholder management, and interpersonal skills

Technical Competencies 

• Business development skills – unlocking the opportunity based on customers’ business requirements
• Team player, strong influence and relationship management skills
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
• Ability to work in an international and/or distributed virtual team
• Strong communication and decision-making skills and ability to balance conflicting interests
• Proficiency in MS Word, MS Excel, PowerPoint, MS Teams, SharePoint, MS Project, Primavera.
• Detail-oriented with a focus on accuracy and quality.
• Ability to work collaboratively in a team environment and independently.
• Familiarity with project challenges and solutions in government-related and private sector projects.

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership   
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 June 2026. 

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Role Purpose/Business Unit:

• This role sits at the heart of shaping how Group Vodacom Business sales performs across markets, bringing energy, rigour and momentum to the way the organisation executes. It turns Group sales strategy into practical action by translating frameworks into impactful processes, tools and reporting that drive consistency, visibility and accountability across OpCos.
• As a key enabler of sales transformation, the role strengthens performance management, sharpens pipeline oversight and embeds governance that supports faster, better decision-making. Working closely with markets, it helps establish high-performing, standardised ways of working while ensuring the flexibility needed to respond to local realities and unlock stronger commercial outcomes.

Your responsibilities will include:

• Sales Operating Model & Standards: Drive implementation of agreed sales blueprints, frameworks, channel models and execution standards across OpCos, and track alignment to required ways of working.
• Sales Performance & Governance: Co-ordinate the sales performance management cadence, incl. KPI tracking, pipeline & forecast reviews, dashboard reporting, action tracking and follow-through on agreed interventions.
• Sales Performance Improvement: Identify gaps, performance risks and  inconsistencies across OpCos, and drive targeted actions to strengthen sales discipline, reporting quality and operating effectiveness.
• Market Adoption & Continuous Improvement: Work with OpCos to embed agreed ways of working, address adoption barriers and support practical improvements suited to local market conditions.
• Sales Tools, Playbooks & Reporting: Develop and maintain practical sales tools, playbooks and reporting packs that support consistent execution and adoption of Group standards.

The ideal candidate for this role will have:

• Matric – Essential.
• Bachelor’s degree in Business, Engineering, Computer Science, or related fields - Essential.
• An MBA or other master’s level post-graduate studies – Advantageous.
• Min 5 years sales experience in telecommunications, ICT and enterprise/B2B sales environments, with a strong track record of delivering profitable growth and sales performance at scale.
• Minimum of 3 years’ experience in management roles, preferably across multiple teams or individuals.
• Demonstrated experience leading complex programs, managing senior stakeholders, and driving large scale sales or go to market transformation.

Core competencies, knowledge, and experience:

• Sales Operating Model & Process Discipline: Strong understanding of sales processes, operating rhythms and execution standards, with the ability to drive consistent application of agreed ways of working across markets.
• Performance Management & Commercial Insight: Ability to track KPIs, pipeline, forecasts and performance trends, and use data to identify gaps, risks and priority actions.
• Programme & Change Delivery: Demonstrated ability to coordinate and drive implementation of sales initiatives, managing milestones, dependencies, risks and follow-through to keep delivery on track.
• Market Enablement & Continuous Improvement: Ability to work with markets/teams to embed new ways of working, address adoption barriers and identify practical improvements to execution, reporting and governance.
• Stakeholder Coordination, Communication & Follow-through: Strong ability to work across markets and functions, communicate clearly, align stakeholders around actions and ensure commitments are carried through to completion.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 June 2026. 

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Role Purpose/Business Unit:

• Manage the business administration and project support function within the office of the 2 Managing Executives and serve as the primary point of contact for this office.  ME:  Business Operations & Delivery and ME: Value Engineering

Your responsibilities will include:

Administrative Support

• Real time email management and prioritisation
• ME’s message management and telephone screening
• Guest reception 
• Manage and facilitate the ME’s calendar to arrange appointments, meetings and conferences
• Prepare, review, proofread and edit documents prepared for the MEs signature 
• Ensure that the ME’s are well prepared for meetings
• Devise and maintain office management systems, including data management and filing
• Administrative support during meetings in terms of accurate minute taking
• Document compilation and/or consolidation in line with various submission requirements
• Provide administrative support for the completion of documentation for Board agenda items, Audit Committees etc. 
• Draft and complete reports that may require input from all departments and is presented to the Executive 

Budget and Expense Management

• Assist the MEs with budget OPEX and CAPEX budget administration for their cost centre 
• Ensure that expenditure documentation is checked and prepared in accordance with policies and procedures 
• Ensure that tax invoices and receipts are collected for payment purposes 
• Expenditure to be reconciled in accordance with source and reference data
• Process reconciliations and payments within turnaround time
• Process expense reports
• Budget transfers 

Travel Management

• Manage all travel for local and international trips
• Prepare the ME’s itinerary for all trips
• Responsible for all travel logistics i.e. visa applications, hotels, flights, meetings, transport, Forex

Event Management

• Event management for all functions hosted by the ME’s office for their cost centre
• Responsible for all logistical arrangements for events, conferences, team builds, workshops, seminars etc.  Project Management 
• Carry out specific projects and related research 
• Work with project teams
• Project coordination on demand

The ideal candidate for this role will have:

• Matric
• Relevant Secretarial certificate / Diploma essential
• Minimum of 5 years secretarial experience  

Job Knowledge:

• Advanced knowledge of Microsoft Office – Outlook, Word, Excel, PowerPoint, Microsoft Project and Internet (essential)
• Knowledge of office management (essential)
• Knowledge of IT/Telecommunications environment (advantageous)
• Knowledge of SAP EVO (advantageous) 

Job Related Skills:

• Excellent administration skills
• Excellent organisational skills
• Excellent oral and written communication 
• Ability to pay attention to detail 
• Ability to maintain confidentiality at all times
• Ability to work under pressure and meet tight deadlines 
• Ability to work independently 
• Results orientated and self-motivated 
• Forward thinking and proactive 
• Ability to execute multiple activities simultaneously 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 18 June 2026. 

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Role Purpose/Business Unit:

• Vodacom is embarking on an exciting journey to redefine its business and reinvent the face of telecoms in South Africa. This journey will include the development of new revenue streams, business models and innovations, such as IoT, Financial Services, and digital/ICT applications across various industry verticals. Vodacom’s Group Strategy team is a high-performance team that is leading this journey by providing insight, thought leadership and strategic direction to the Group.
• And our team is growing! We are looking to increase our capabilities by adding an experienced strategist to help accelerate our ambitious expansion as a new Strategy and Transformation Manager. This role will combine strategy development and execution to drive change across the Group and our 8 operating companies.

Strategy development & transformation: Lead the development of transformation strategies as required by the business. The objective to provide dedicated, project-based support that combines strategy development with implementation support, and involves:

• Driving common understanding of a problem
• Solving the problem through structured and aligned initiatives
• Assigning ownership to initiatives
• Standing up cross-functional teams to deliver initiatives
• Driving accountability through structured and rigorous governance under-pinned by KPIs
• Creating a single source of truth to measure delivery
• Driving change management, building cross-functional incentives and capability building
• The manager will work closely with the Managing Executive in driving the Transformation Agenda.

Establishment of Execution Excellence Capability: Support markets in establishing capability to drive and monitor the execution of key strategic projects.

• Group Wide Major Strategic Projects Oversight: Create visibility on the execution of major strategic projects across the organisation to ensure diligent and disciplined execution as per ambitions stated in our Strategy.
• The role requires the incumbent to effectively deliver multiple projects simultaneously, ensuring consistent high-quality results and effective stakeholder engagement. The incumbent is expected to have significant and interactions with the Executive Committee and senior leaders within Vodacom and is required to have exceptional communication skills.
• The ideal candidate will be an influential thought leader, who is able to effectively work in and lead teams to drive high-performance and effort, and lead by living the values in the Spirit of Vodacom.

Your responsibilities will include:

Impact to the business

• Deliver strategic projects within Vodacom Group
• Formulate business issues into robust and quantified decision frameworks to identify options with preferred solutions
• Identify and analyse business trends and understand significance and business implications
• Identify and develop the supporting business case underpinning strategic opportunities
• Provide information and analysis to support key strategic decisions and long-term planning implementation

Customers, Suppliers & Third Parties

• Work with suppliers to effectively deliver results (including advisors, lawyers and financial institutions)

Teamwork

• Coordinate multi-functional teams (Commercial, Technology, Finance etc.)
• Execute and drive projects towards clear conclusion, results and recommendations
• Work effectively within the organization to build consensus and ideas

Innovation and Change

• Maintain personal motivation and drive to take ideas from conception to implementation
• Drive new thinking and innovative thinking in the business
• Take personal risks to ensure issues addressed properly and fully
• Be willing to make important decisions under pressure, sometimes without full information being available

Communication

• Communicate effectively at all levels, from staff to CEO level
• Conduct a systemic evaluation and presentation of business opportunities that highlights key risks/opportunities
• Structure ideas, recommendations and written arguments into compelling storylines that facilitate effective decision-making

Leadership

• Bring best-practice management and thought leadership to influence teams output
• Collaborate with multi-functional teams on best practice & alignment with Vodafone strategy requirements

The ideal candidate for this role will have:

• Degree in a financial/numerate discipline – e.g., Commerce, Science, Engineering
• Postgraduate qualification (e.g., Masters, MBA, CA(SA)) beneficial
• Emerging strategy leader with strong strategy or business development experience at management level
• Min 5 years’ experience in a corporate strategy function in an established corporate

AND / OR

• Minimim of 3 years experience in management consulting at a leading consulting/advisory firm

Competency / Performance Drivers

• Strong analytical skills
• Exceptional verbal and written communication skills (presentations, report writing, etc.)
• Research ability (‘curious & questioning mind’)
• Strong project management
• Effective teamwork
• Excellent influencing & negotiation skills

Technical / Professional Expertise

• Understanding of Strategy process and best practice – including strategy development, implementation and communication
• Understand market structures, competition dynamics and consumer behaviours
• Background in Management Consulting, or relevant experience in a senior corporate strategy role
• Working knowledge of the market, players and trends in Telecoms industry

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 21 June 2026. 

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Role Purpose/Business Unit:

• The Partner Account Manager (PAM) is responsible for driving partner channel objectives and collaborating with internal and external stakeholders with the objective to grow and defend the allocated base, through maintaining and growing partner and customer relationships and opportunity management translating into sales.
• The PAM is responsible for management of the allocated partner distribution, and the execution of required strategies that is geared towards the achievement of sales targets, customer experience and strategic objectives of the partner channel, meeting annual targets on sales, revenue, inflow, growth, profitability margins etc .

Your responsibilities will include:

Sales & Stakeholder Management

• Primary owner of the relationship for the partner portfolio
• Develop a healthy, productive and respectful relationship with all business partners (on the allocated base) based on integrity and professionalism.
• Acquire a thorough understanding of key partner/customer needs and requirements.
• Drive channel objectives across the partner base to meet annual targets
• Develop and grow partner relationships to create new value and opportunities.
• Provide valuable inputs the manager for developing a sales plan and monitoring its implementation across the partner base
• Develop contact strategies and partner account plans (PAP) for the allocated partner base in order to drive sales targets
• Manage partner engagements and drive store engagements to meet sales targets and strategic partner channel objectives
• Performance management of partners and stores on the allocated partner base
• Develop a pipeline of prospects together with the partner base, which are systematically qualified, managing the decision-making process to ensure sales prospects are closed
• Own escalated partner & customer complaints, for the allocated distribution, from a service perspective.
• To support finance & credit control in recovering overdue and non-payment by clients.
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
• Serve as the link of communication between business partners / key customers and internal teams.
• Resolve any issues and problems faced by partners & customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis for the allocated partner base and store base
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics (partner account planning)
• Forecast and track key account metrics across the allocated partner base
• Prepare reports on partner base, and top accounts, providing recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic partner account Planning & Customer Account Planning with partners)

The ideal candidate for this role will have:

• Degree /Equivalent
• A minimum of 3+ years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Partner Channel / distribution management
• Strong understanding of Indirect sales models & partner ecosystems
• Strong understanding of mobile and beyond mobile products and solutions, market dynamics and sales
• Ability to build & grow relationships

Technical Competencies

• Experience in solution selling within enterprise customers
• Proven track record in managing business partners and driving sales through business partners
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth

Behavioural Competencies 

• Partner management: Maintaining and growing partner relationships & partner distribution, focussing on driving sales through partners and meeting partner channel objectives
• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 23 June 2026

go to method of application »

Role Purpose:

• The Recruitment Consultant is responsible for managing the full recruitment lifecycle for call centre roles, including sourcing, interviewing, vetting, and onboarding candidates.
• The role ensures that staffing requirements are met efficiently while maintaining compliance with labour legislation and delivering a high‑quality, customer‑centric recruitment service.
• By combining recruitment expertise with a strong understanding of call centre operations, the consultant plays a critical role in building workforce capability, driving operational efficiency, and supporting business growth. 

Key accountabilities and decision ownership:

• Job Profiles: Develop job descriptions for recruitment, internal and external adverts tailored to call centre requirements.
• High Volume Recruitment: Source, screen, and interview candidates for call centre roles (agents, team leaders, specialists).
• Pre Screening: Conduct CV reviews and phone screening to ensure candidates meet minimum requirements (e.g., Grade 12, language proficiency, customer service skills).
• Interviews: Conduct and Manage end‑to‑end recruitment processes (face-to-face)
• Placement & Onboarding: Manage offers and oversee onboarding processes.
• Pipelines: Build and maintain talent pipelines for high‑volume recruitment for future business needs.
• Stakeholder Management: Work closely with call centre managers and Workforce Planning to understand staffing requirements and performance expectations.
• Compliance: Ensure recruitment processes adhere to labor laws, BBBEE, EE, and organisational policies.
• Reporting: Maintain recruitment metrics (time-to-fill, quality of hire, attrition rates) and provide regular updates to management.
• Candidate Management: Provide exceptional candidate experience throughout the recruitment process.

The ideal candidate for this role will have:

Must have Qualifications and Experience:

• Matric / Grade 12 or SAQA Accredited Equivalent*
• Minimum of a B Degree with HR specialisation or SAQA Accredited Equivalent
• At least 3- 5 years' experience in the high-volume recruitment industry
• Experience in dealing with tight deadlines in a fast-moving environment

Core competencies, knowledge, and experience:

• Strong knowledge of call centre operations and workforce requirements.
• Excellent communication and interpersonal skills.
• Ability to manage high-volume recruitment under tight deadlines.
• Familiarity with SAP HR systems and applicant tracking tools.
• Understanding of South African labor legislation and compliance framework.
• Experienced Recruitment Specialist who has managed high-volume recruitment for a demanding client base with a deep functional expertise.
• Customers are obsessed with the experience of delivering a customer-centric resourcing service and demonstrating innovation in problem-solving as well as service delivery.
• Ability to work in a fast-paced and changing environment.
• An effective and persuasive communicator who seeks insight into business needs and acts as a knowledgeable advisor.
• Strong networker who adapts well to changing priorities, demonstrates resilience, flexibility, and energy.

Closing date for Applications: 19 June 2026.