Dis-Chem Pharmacies is a major South African retail pharmacy chain known for its slogan "Pharmacists who care". Working here involves fast-paced retail, customer service, and healthcare support. Employees generally report an average work experience with opportunities in retail, nursing, and pharmacy
Job Description
- Dis-Chem Pharmacy require a Casual Frontshop Assistant for their Loftus store, to provide appropriate merchandising practices in accordance with The Local Choice Corporate Stores policies and procedures. Properly execute and maintain The Local Choice Corporate Stores merchandising standards
Essential:
- Grade 12 / Matric
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
Job Description:
- Restock the merchandise appropriately when needed to ensure maximum sales
- Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space immediately
- Maintain the stock on the shelves to ensure it has not reached its sell by date and apply FIFO principle
- Ensure that full ranges of products are on the shelves at all times
- Facilitate rotation of stock on a regular basis and adhere to The Local Choice Corporate Stores stock control procedures
- Keep the storeroom organized, neat and tidy
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management
- Ensure stock is rotated on a continual, first in first out basis
- Assist with the cycle counts and general stocktaking
- Boxes must be flattened after unpacking stock and taken to the designated area. Also they should be checked by the security guard
- Identify and report damaged and expired stock immediately to management
- Uphold The Local Choice Corporate Stores merchandising policy and procedure standards
- Adhere to The Local Choice Corporate Stores operating standards, store layout and merchandising layouts
- Front shop shelves and products must be neatly presented and visible at all times
- Labels and pricing must be correct at all times
- Report all price discrepancies to management
- Be aware of new products and maintain up to date product knowledge
- Manage restocking of merchandise and supplies when needed to ensure maximum sales
- Merchandising displays must be built, faced up, stocked and maintained according to TLC Corporate Stores procedures
- Maintain the daily physical upkeep of store and merchandise displays and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with the loading and off-loading of stock when needed
- Items without barcodes must be clearly marked
- Be available to assist with back shopping when needed
- All merchandise must be handled carefully to prevent any losses
- Provide friendly, helpful and courteous assistance and advice to all customers
- All out of stock queries from customers must be followed up on
- All customer stock queries must be dealt with and resolved within a reasonable time
- The correct uniform and name badge must be worn at all times
- Assist with the training of new and current team members
- Report bad and suspicious behavior – staff and customers – to management
- Housekeeping must be in accordance with The Local Choice Corporate Stores standards. Make sure that your workstation is always clean and tidy
- Adhere to The Local Choice Corporate Stores Policies and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations
- Adhere to The Local Choice Corporate Stores uniform and personal appearance policy
Competencies:
Essential:
- Trustworthy and honest. Client Service
- Interpersonal Relations, Interpersonal Awareness, Thoroughness, Organization Sensitivity, Identification with Management
- Cooperation and, Customer Orientation
- Give constant feedback to store manager and field service advisors
- Interaction with management and customers
- Good time management. Self-discipline and appearance. Lead by example. Creative Thinking, Ethics, Even Temperament, Initiative, Personal Credibility, Results Oriented, Accountability, Attention to detail, Workmanship, Learning Ability, Need to Achieve, Integrity, Initiative, Insight, Energy, Focus on Quality, Conduct
- Target and Deadline Driven
- English – Read, write, speak and understand. Writing Skills, Oral Communication, Listening and, Document Use
Advantageous:
- Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge
- 2nd Additional language
Special conditions of employment:
- Driver’s license/ Reliable transport
- South African citizen or valid work permit
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 06 September 2026
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Job Description
- Dis-Chem Pharmacies requires a Casual Merchandiser for their Glenfair store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 06 September 2026
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Job Description
- Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Sandown store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
Advantageous:
- Knowledge of Retail/ FMCG operations
- Working experience on Unisolv
- Oncology experience
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication, and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- South African Citizen
- Valid driver’s license
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 14 September 2026
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Job Description
- Dis-Chem is looking for a Qualified Clinic Sister to join their team in Musgrave. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 14 September 2026
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Job Description
- Dis-Chem Pharmacies requires a Casual Merchandiser for their Greystone Crossing. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 10 September 2026
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Job Description
- Dis-Chem Pharmacies Liberty Promenade, Mitchells Plain store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course.
- This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning.
- Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.
Minimum Requirements…
Essential:
- Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%
Job Specification…
- Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.
- A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- The sale of Schedule 1 medicines or scheduled substances.
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
- Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
- Any other duties assigned to them by the Dispensary Manager.
- Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
- Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Assist with call centre scripts and patient service telephone calls.
- Provide information to individuals in order to promote health.
- Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Receive dispensary stock in accordance with the SOP set out by the company.
Competencies
Essential:
- English and 2nd language – Read, write and speak.
- Time management, deadline driven, dealing with pressure, attention to detail.
- Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
- Computer, numerical skills.
Advantageous:
- Retail FMCG, Dis-Chem front shop experience and a good performance record.
- Drug and family planning and complementary medicine.
- 3rd
- Unisolv, SAP and E-Scripting.
Special conditions of employment:
- Proficiency test assessing capability to register with Pharmacy Council
- South African citizen
- MIE, clear criminal and credit
Remuneration and benefits:
Closing Date 14 September 2026
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Job Description
- Dis-Chem Pharmacies require the services of a Dispensary Manager for their Kriel store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs
Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Previous management experience of at least 7 staff
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
Duties and Responsibilities:
- Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
- Ensure Good Pharmacy Practice rules regulations are adhered to by staff
- Ensure no expired/short-dated stock is held
- Ensure expired stock is regularly disposed of and kept separate to usable stock
- Ensure negative stock is investigated and managed daily
- Prepare for stocktake in advance
- Follow stock ordering process to reach maximum purchasing compliance
- Maintain stock levels
- Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
- Ensure SAPC registration and annual registration fees are kept up to date
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
- Capture script details accurately and verify patients’ details on the system
- Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
- Provide accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Explain all medical aid costs to patients
- Process all paperwork for accurate submission of claims to medical aids
- Ensure authorisation of chronic, HIV and AIDS, and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally, and UCS should be notified to merge profiles centrally
- Take note of any messages on the customer profile, and take suitable action
- Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin
Competencies:
Essential:
- English and second language – Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 06 September 2026
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Job Description
- Dis-Chem Pharmacies has an exciting opportunity available for a Frontshop Lead (Manager) at our new Store of the Future in Ikageng, Potchefstroom in the North West.
- As the Frontshop Lead, you will take ownership of the overall profitability, operational performance and customer experience of the store, while ensuring that the Dis-Chem brand values and standards are consistently upheld.
- This is an exciting opportunity to play a key leadership role in a new-generation Dis-Chem store, combining exceptional customer service, strong commercial performance, effective people management and innovative retail practices.
Minimum Requirements
Essential:
- Grade 12 / Matric
- Minimum 5 years’ retail store management experience
- Computer literate – MS Office
- Strong retail administration and management experience, including receiving, till operations, cash office and customer service
- Basic financial knowledge, including GP, mark-up and VAT
- Strong analytical, numerical and time-management skills
- Excellent communication and interpersonal skills
- Willing and able to work retail hours
Advantageous:
- Diploma or Advanced Certificate in Management, BCom Degree, Retail Management Diploma or relevant Commercial qualification
- Minimum 2 years’ experience with SAP, UNISOLV and/or QlikView
- Previous experience with Kronos
- Basic IR, management or accounting knowledge
Key Responsibilities
Store Operations & Profitability
- Take overall responsibility for store profitability, sales performance and operational efficiency.
- Assist with budget preparation and ensure effective management of store expenses and financial objectives.
- Analyse financial and operational information to identify trends, opportunities and areas requiring corrective action.
- Ensure the store achieves set sales targets across Health, Beauty and FMCG.
- Develop and implement strategies to increase customer traffic, market share and profitability.
- Monitor local market trends, customer initiatives and competitor activity.
Stock & Inventory Management
- Take overall responsibility for store inventory and stock management.
- Ensure accurate stock ordering and appropriate stock levels are maintained.
- Monitor and manage shrinkage, dormant stock, negative stock and out-of-stock lines.
- Oversee stock takes, investigations and reporting.
- Ensure physical stock balances with the inventory ledger in SAP.
- Monitor goods in transit and ensure adherence to relevant SOPs.
- Investigate negative GP values and manual purchases and implement corrective action where required.
Merchandising & Promotions
- Ensure all merchandising activities comply with Dis-Chem standards.
- Ensure promotional stock, displays, pricing and layouts are implemented correctly and timeously.
- Maintain excellent store condition and visual merchandising standards.
- Optimise store layout and customer traffic flow to maximise sales and customer satisfaction.
- Ensure promotional displays are planned and implemented at least 24 hours before promotions break.
Cash, Banking & Financial Controls
- Take complete ownership of store cash resources, daily takings and banking.
- Ensure all banking and cash office procedures are accurately followed.
- Monitor and investigate tender discrepancies, float discrepancies and transaction variances.
- Review daily takings and turnover reconciliations.
- Ensure transaction integrity and compliance with internal control procedures.
- Monitor cashier service levels, productivity, overtime and casual spend.
- Manage price overrides and ensure these are kept to a minimum.
Customer Experience
- Create an exceptional customer experience in line with Dis-Chem’s service standards and 7-star hospitality mindset.
- Resolve customer queries and complaints promptly and professionally.
- Ensure customer requests are actioned daily.
- Drive Better Rewards loyalty sign-ups and customer engagement.
- Support customers in navigating the wider Dis-Chem ecosystem and services.
- Work closely with the Hub Advisor and other departments to ensure customers are seamlessly connected to the right services, including Better Rewards, Clinic, Cover, Dispensary and the Dis-Chem App.
People Management & Leadership
- Lead, motivate and develop the store team to achieve operational, financial and customer service objectives.
- Provide coaching, mentoring and ongoing support to employees and junior management.
- Manage staffing, scheduling, delegation and prioritisation of tasks.
- Monitor and manage employee performance and ensure development plans are implemented.
- Ensure employees receive appropriate training and provide feedback on training effectiveness.
- Manage day-to-day HR administration, including leave, working hours and scheduling.
- Take ownership of the Kronos workforce management system, where applicable.
- Identify and develop employees with potential for progression into more senior roles.
- Promote a positive, accountable and high-performance team culture.
What We’re Looking For
- We are looking for a confident and commercially minded retail leader who can take ownership of store performance while putting people and customers at the heart of the operation.
- The ideal candidate will demonstrate:
- Strong leadership and decision-making ability
- A customer-first approach
- Commercial and financial acumen
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- The ability to lead, coach and develop a diverse team
- A hands-on approach to retail operations
- Strong attention to detail and accountability
- The ability to embrace innovation and new ways of working
Special Conditions of Employment
- South African Citizen
- Clear credit and criminal records
- Willing and able to work retail hours
- Valid driver’s licence and own reliable transport
- Willingness to travel locally when required
Remuneration & Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 14 September 2026
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Job Description
- Dis-Chem Pharmacies require a Frontline Supervisor for their store in Bracken Gardens. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers.
- Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours.
Advantageous:
- Certificate in Computer Literacy
- 3 years’ work experience, with 1 year supervisory experience
- Working knowledge of SAP
Job Specification…
- Manage and report all customer compliments and complaints to management.
- Ensure branch queues flow smoothly.
- Pay attention to the manner in which customers respond to cashiers, and act accordingly.
- Manage the shorts and overs at the points of sale, including floats.
- Manage discrepancies at the point of sale.
- Authorise line voids, tender ups and price overrides.
- Manage refunds and returns transactions according to Dis-Chem operating procedures.
- Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
Ensure accurate document control by checking the following:
- Drop registers
- Documents verification
- Customer documentation
- Correct handling of the gloats as per our standard operating procedures.
- All other documentation related to till operations
- Ensure back shopping and returned goods are handled correctly.
- Ensure all outgoing stock/items/scripts are scanned.
- Train and assist new cashiers
Competencies
Essential:
- Cashier and retail operations knowledge
- Customer service and relations
- Dis-Chem supervisory principles, practices and methods
- Lead, motivate and inspire
- Problem solving
- Sound numerical skills
- Trustworthy and honest
- Presentable
- Strong command of the English language and an additional language
- Time management
Advantageous:
- Dis-Chem product knowledge
- Third additional language
- Customer service background
- SAP
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 07 September 2026
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Job Description
- Dis-Chem Pharmacies require a Receiving Manager for their store in Three Rivers. Will be responsible for managing the accurate receiving of incoming goods delivered to the branch, and facilitating the efficient flow of goods to the trading store
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 3 years’ relevant retail receiving experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- 2 years of supervising/managing a staff complement of at least 6
- Working knowledge of SAP
Job Description:
Ensure the receiving department adhere to:
- Accurate verifying, scanning and capturing of physical goods receipts for the store in accordance with company policy and SOPs
- Receiving of all warehouse goods and invoices
- Prevention and return of all unordered or damaged goods delivered to the store, and accurately complete credit notes for non-acceptance
Verify and check deliveries and invoices for total consistency:
- Goods delivered are in fact the goods invoiced and captured in terms of quantities, variant and condition
- Ensure deliveries are for the store and that the delivery note and invoice details agree
- Despatch all returns that are to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy and SOPs
- Prepare and log warehouse claims on the warehouse claims system
- Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
- Process all returns to suppliers in compliance with company SOPs
- Ensure the SL02 returns to vendor inventory list and ME2L open return orders agree to each other and the physical good to be returned on hand
- Follow up with supplier representatives as to the upliftment of supplier returns in order to minimise their balance
- Oversee and manage return policy: credit note, supplier returns, warehouse credit, and monthly vendor return list
Ensure the receiving department:
- Accurately creates and captures purchase orders for the store, irrespective of source on SAP
- Capture all goods on warehouse invoices
- Accurately verify and check invoices
- Capture (MIRA) all invoices that have been goods received in compliance with operating policies
- Ensure effective document flow, including capturing and filing
- Prepare invoice packs for submission to head office in the prescribed manner
- Execute the warehouse credits process in compliance with the company operating procedure
- Ensure all physical controls over the goods receiving area are in place and operational
- Support the Assistant and Store Manager in ensuring the storerooms are in an orderly state
- Ensure no unauthorised access is granted to the store via the good receiving area
- Manage and control high-risk stock
- Mentor and train Receiving/Capturing Clerks and Store Men to ensure their performance meets company standards and continually improves
- Ensure correct staff scheduling
- Conduct performance management, staff development and training plans
Competencies:
Essential:
- Knowledge of receiving operating procedures, administration
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills
- Time management
- Deadline driven
Advantageous:
- Operating of the stock rotating system
- Basic accounting knowledge
- Portrayal of leadership
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes (+ 20kg)
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 07 September 2026
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Job Description
- Dis-Chem is looking for a Qualified Clinic Sister to join their team in Goodwood. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 15 September 2026
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Job Description
- Dis-Chem Pharmacies’ in Sandown has an opportunity available for a Clinic Receptionist to join the team. The main purpose of this role will be to attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the clinic and support the delivery of quality patient care.
Minimum Requirements:
Essential:
Job Description:
- Register patients according to established standards.
- Assists patients in completing necessary medical forms including medical insurances.
- Monitor and maintain the clinical equipment, stationery and medication required.
- Inform patients of clinic procedures and manages patient’s records.
- Open new patient files according to standard procedures.
- Ensure patient information is correct.
- Process medical aid payments.
- Move patients through appoints as scheduled.
- Obtain medical reports if required.
- Ensure the reception area is clean and maintained to safeguard the patient’s privacy and confidentiality.
- Answer all incoming calls within a reasonable time according to Dis-Chem standards.
- Use proper telephone etiquette when speaking with patients over the phone.
- Give relevant and accurate information to callers regarding their requests, questions or concerns.
- Ensure to take down caller details on all calls that come through to the switchboard for the third time, and email the relevant staff.
- Ensure you are taking the correct message from the callers – repeat the message to the caller for confirmation.
- Take extra care when taking caller contact details – repeat the details to the caller for confirmation.
- Ask the caller adequate question to ensure the correct message is transferred.
- Ensure that messages or calls get transferred to the correct person at all times.
- Assist walk-in guests in reaching staff for in regards to meetings and/ or deliveries.
- Provide customers with area codes, work telephone numbers and other relevant information when requested.
- Ensure customers, guest and callers receive relevant feedback, within good time, regarding queries.
- Helps patients in distress by responding to emergencies.
- Advice and assist patients regarding medical aid authorization procedures.
- Follow up with patients regarding any feedback requested.
Competencies
Essential:
- Ability to work under pressure
- Deadline driven
- Follow and give oral and written instructions
Advantageous:
Special conditions of employment:
- South African citizen
- Dedicated work station – Sit at desk most of the day
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 15 September 2026
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Job Description
- Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Tygervalley store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
Advantageous:
- Knowledge of Retail/ FMCG operations
- Working experience on Unisolv
- Oncology experience
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication, and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- South African Citizen
- Valid driver’s license
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 08 September 2026
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Job Description
- Dis-chem Pharmacies requires a qualified Pharmacist for their store in Krugersdorp. Responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years' experience in Pharmaceutical
- 2-3 years retail pharmacy experience
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities
Dispensing of Medication:
- Dispensing of Medication under direct personal supervision of Pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
Customer Service:
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients. Administration:
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
Stock Control:
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control
Competencies:
Essential:
- Comprehensive medicine knowledge including common dosing regimes, interactions and counselling to ensure appropriate and effective treatment outcomes. Understanding of Retail as pertains to pharmacy.
- Ability to think critically
- Possess excellent communication skills to guide patients on medication usage and side effects. Excellent communication skills, including the ability to communicate with people from all sections of the community. English and 2nd language – Read, write and speak
- Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Acts as a role model to others and talks to others about the need for high standards and quality. Demonstrates drive to ensure that quality is not compromised.
- Time management. Able to meet deadlines. Demonstrate patience and the ability to remain calm in stressful situations.
- Computer, numerical skills. Unisolv and SAP, E-Scripting
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- MIE Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
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Job Description
- Dis- Chem Bophelomed requires a casual Frontshop Assistant, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.
Essential:
- Grade 12 – Matric or Senior Certificate
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
- Certification in Retail Business Management
Job Description:
- Ensure that full ranges of products are on the shelves at all times and neatly presented.
- Maintain the stock on the shelves to ensure it has not reached its sell by date.
- Restock merchandise when needed to ensure maximum sales.
- All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
- Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
- Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
- Ensure the storeroom organised, neat and tidy.
- Keep up to date with new product knowledge to effectively assist customers.
- Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
- Assist with back shopping when required.
- All merchandise must be handled carefully to prevent any losses.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
- Process all loyalty cards including those of accelerated partners.
- Ensure cash is placed in the drop safe according to standard operating procedures.
- Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
- Ensure accurate cash flow at all times.
- Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
- Assist with the counting of stock files and general stocktaking.
- Identify and report damaged and expired stock immediately to management.
- Assist with the loading and off-loading of stock when needed.
- Ensure boxes are flattened after unpacking stock and taken to the designated area.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Assist with the training of new and current team members.
- Ensure that outgoing stock/ items/ scripts are scanned and paid for.
- Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
- Report bad and suspicious behaviour for both staff and customers to management.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy
Competencies:
Essential:
- Knowledge of retail operations and administration
- finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
- Conveys ideas and facts verbally using language
- Addresses customer questions in a timely manner
- Recognises the need for procedures and follows relevant procedures.
- Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
Advantageous:
- Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.
Special conditions of employment:
- Be able to work retail hours
- South African citizen
- MIE, no criminal record and clear credit rating
- Driver’s license and own reliable transport
Remuneration and benefits:
Closing Date 07 September 2026
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Job Description
- Dis-Chem Pharmacies requires Casual Cashiers for their Northridge Mall, Bloemfontein store. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Closing Date 15 September 2026
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Job Description
- Dis-Chem Pharmacies require the committed services of a Customer Consultant for their Preller Square, Bloemfontein store. Interact with Dis-Chem’s customers, and provide them with the necessary information to address inquiries regarding products and services. Deal with, and help resolve any customer complaints and concerns.
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Administration of customer relations
- Strong command of the English and Afrikaans languages
- Exceptional communication and active listening skills
- Problem-solving skills
- Sound analytical skills
- Patience
- Honest and trustworthy
- Time management
- Ability to lead by example
Advantageous:
- Relevant administration course
- Knowledge of the POPI and Consumer Protection Act
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport for travel to meetings and training
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 15 September 2026
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Job Description
- Dis-Chem Pharmacies require the services of a reputable Pharmacist Assistant Post Basic Qualified - PBQ for their Randfontein store on fixed term based. You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
Minimum Requirements:
- Grade 12 / Matric
- Post Basic Pharmacist Assistant Qualification
- Registered with the South African Pharmacy Council (SAPC)
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Unisolve Experience
Duties and Responsibilities:
- Pharmacy Council
- Dispensing of Medication under direct personal supervision of Pharmacist
- Customer Service
- Administration
- Stock Control
General:
- A pharmacist's assistant registered in the category pharmacist's assistant (post-basic) may perform the
- following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
- the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- assist with the compounding, manipulation or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist
- assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist the re-packaging of medicine the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- the ordering of medicine and scheduled substances up to and including Schedule 5 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- the provision of instructions regarding the correct use of medicine supplied
- the provision of information to individuals in order to promote health
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmacy Council
- Capture script details accurately and verify patient’s details on the system
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to the patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical scheme procedures and requirements for claims and dispensing
- Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication counter and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments
- Explain all medical aid cost to patients
- Provide information to individuals in order to promote health
- Follow through on any promises made to customers
- Process all paperwork necessary for the accurate submission of claims to medical schemes
- Correct errors on scripts rejected by medical scheme
- Ensure authorization of chronic, HIV and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and Vexall should be notified to merge profiles centrally
- Take note of any messages on the customer profile and take suitable action
- Report on low/out of stock levels and stock errors to the dispensary manager
- Facilitate Bi-annual stock takes
- Exercise stock, cash and asset control
- Housekeeping must be in accordance to Dis-Chem standards. Make sure that the store is always clean and tidy.
- Adhere to Dis-Chem policies and procedures and standard operating procedures.
- Adhere to health and safety rules and regulations.
- Fridges and workstations must be clear of clutter and personal belongings.
- All staff must work in Dis-Chem approved uniforms.
ROLE COMPETENCIES
- Knowledge and understanding of Unisolv SAP.
- Finds solutions to potential issues as well as knowing when to escalate the problem
- and what level to escalate it to.
- Excellent communication skills, including the ability to communicate with people from
- all sections of the community.
- Addresses customer queries in a timely manner.
- Takes personal responsibility for the quality and timeliness of work and achieves
- results with little oversight.
- Demonstrate patience and the ability to remain calm in stressful situations.
- Technical skills Computer i.e. Microsoft office, numerical skills, Unisolv, E-Scripting
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- Valid driver’s license
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 08 September 2026
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Job Description
- Dis-Chem Pharmacies requires a Cosmetic Frontshop Assistant for their Longships Drive store. To uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.
Essential:
- Grade 12 / Matric
- Minimum of 0 - 6 months Retail experience
- Minimum 1 year experience within retail environment in Cosmetics
- Certification is Retail or related field
- Computer literate – MS Office
Job Description:
- Ensure that full ranges of products are always on the shelves and neatly presented.
- Maintain the stock on the shelves to ensure it has not reached its sell by date.
- Restock merchandise when needed to ensure maximum sales.
- Be responsible for accurate cash flow.
- Ensure that all line voids and price changes are approved and signed by a supervisor.
- Exchange merchandise for customers and accept return goods by customers when authorized to do so.
- Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons, and other payments excepted by Dis-Chem.
- Restock merchandise when needed to ensure maximum sales.
- Delivered stock or stock pulled from the storeroom must be stored and packed in the correct space immediately.
- Ensure the stock on the shelves has not reached sell by dates.
- Provide friendly, helpful, and courteous assistance and advice to all customers.
- All out of stock queries from customers must be followed up with the customer service out of stock list.
- Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures.
- Be alert and verify all payments according to Dis-Chem verification procedure.
- Adhere to Dis-Chem security policies and procedures
- Ensure the use of your code and password is restricted to only you, is safe and is changed regularly.
- Ensure all out going stock/ items are scanned and paid for.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
Competencies:
Essential:
- Computer literate – MS Office
- Customer oriented and Attention to detail
- English - Speak, read and Write
- Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge including promotions, personal selling, sales targets, customer liaison, product knowledge.
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
- Emotional intelligence
- Accountability
- Problem solving
- Trustworthy and honest and good time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 15 September 2026
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail