Vacancies at Fourier Recruitment

Description

• The Office Administrator is responsible for responsible for managing the day-to-day administrative tasks of an office all while ensuring smooth office operations and providing support to staff members, requiring strong organizational, communication, and detailoriented skills.
• The Document Controller is Primarily responsible for managing the flow of documents within an organization, including filing, distribution, and retrieval.
• Support the Finance, Training, Project, Sales Departments.
• Insurance: Researching insurance policies and products
• Insurance: Negotiating policy terms and costs with insurance providers
• Insurance: Explaining policy terms to management and staff
• Insurance: Arranging insurance cover for companies with the insurance provider
• Insurance: Collecting insurance premiums
• Insurance: Keeping detailed computer records
• Insurance: Preparing reports for insurance underwriters
• Vendor: Strategic vendor selection.
• Vendor: Contract negotiation and management.
• Vendor: Performance monitoring and evaluation.
• Vendor: Compliance oversight. 
• Vendor: Risk identification and mitigation.
• Vendor: Effective communication with vendors

Minimum Requirements

• Diploma or a bachelor's degree in business, administration, or a related field.
• 2+ Years or more years' office administration experience.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).
• National Senior Certificate.

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Minimum Requirements

• Schedule meetings and appointments.
• Organize the office layout and order stationery and equipment.
• Maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures.
• Coordinate with IT department on all office equipment.
• Provide general support to visitors.
• Meet and Greet New Employees during the onboarding process.
• Address employees’ queries regarding office management issues (e.g., stationery, Hardware, and travel arrangements).
• Plan in-house or off-site activities, like parties, celebrations, and conferences.
• Employee Housing.
• Company Travel arrangements.
• Switchboard
• Company Motor Vehicles.
• Assisting staff members with admin tasks.
• Maintaining general office files, and other files related to the company’s operations.
• Coordinating and managing appointments, meetings, and the conference room schedule to prevent duplicate bookings.
• Welcoming Guests.
• Supply chain is the activities required to deliver goods or services.
• Overseeing the maintenance of office facilities, and equipment.
• Performs other duties as assigned.
• Errands.
• Shopping.
• Supplies.
• Maintenance

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Key Accountability Areas:

• Support and training packhouse teams on Packhouse System
• Reporting, administration & analysis of packhouse production data
• Improvements & updates of packhouse systems based on efficiencies, changes in operation as well as regulatory requirements.
• Verification of financial projections & market allocations.
• Production floor – system & data validation audits

Qualifications and Experience:

• BCom Financial Management
• At least 5 years previous experience in a similar role
• Excellent knowledge of Excel (MS Office) will be a prerequisite
• Power BI experience will be advantageous.
• Packhouse experience will be advantageous

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Description

• Serve as primary point of contact for customers regarding service requests, repairs and warranty claims.
• Engage with high value and strategic customers for example NPS ambassadors
• Provide professional and courteous assistance via phone, email, and in-person interactions.
• Ensure clear communication with customers on service timelines, costs, and repair progress.
• Handle customer complaints and escalate complex issues to management when necessary.
• Take ownership and manage customers’ expectations.
• Process payments
• Process customer service requests, log repair jobs, and track service progress in the system.
• Work closely with technicians to prioritize urgent repairs and ensure timely service delivery.
• Maintain accurate records of service transactions, customer feedback, and warranty claims.
• Generate and send service quotations, invoices, and payment confirmations.
• Conduct follow-ups with customers to gather feedback and ensure satisfaction post-service.
• Ensure adherence to service center policies and procedures to maintain quality standards.
• Act as a bridge between customers and technical teams, ensuring accurate information flow.

Minimum Requirements

• Grade 12 certificate or equivalent
• Customer Care Certificate/Diploma will be advantageous
• 2+ years’ experience in customer service, preferably in a technical or service center environment.
• Knowledge of Dynamics 365 will be advantageous
• Proficiency in Microsoft Office Suite e.g. Word, Excel
• Photography background or interest would be beneficial, but not necessary
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and organizational skills.

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Description

Operations:

• Ensure that efficient and effective start-up, change-over, operations and shutdown procedures are followed
• Ensure that materials according to packing instruction and table allocations are accounted for and documented for waste and utilization
• Monitoring the production dashboard accuracy on bins p/h, OEE, downtime and absenteeism
• Measuring of production tact times, packing per inventory type, strapping, labelling etc.
• Verify that evaluation of scales, label machines and packing tables machinery are monitored to make sure all of them are working correctly.
• Monitoring the wet line application according to variety protocols, including monitoring of production associated checklists
• Review production and marketing plan requirements and formulate the production plans as inputs for the final packing instructions.

Quality:

• Daily reporting on average fruit weight per PUC and variety, cup fill and line design vs actual
• Ensuring that rejected pallet sign off sheet is completed and accurate, with production trending

Compliance:

• Ensuring Health and Safety – ensure team compliance to all Health and Safety policies and procedures and adherence to all signages Supervise and monitor the cleaning during shifts and manage the cleaning of designated areas as required
• Ensuring pre-audits on the production department are done to align with external audits and minimizing internal NC's.
• Oversee that team is adhering to policies and procedures and that health and safety rules are followed.

Communication and Reporting:

• Ensure good communication on all levels to ensure effective and efficient operations.
• Daily reporting to production and packhouse manager on any deviations or corrective actions required
• Ensure good communication on all levels to ensure effective and efficient operation
• Keeping records of run changeover, Conveyor belt checks, shift records, start-up checks, cleaning and other relevant documentation
• Prepare and participate in meetings related to production planning, quality, compliance, and other relevant topics.
• Present reports and findings to management and other stakeholders during meetings.

Qualifications and Experience:

• Grade 12
• Relevant administrative experience
• Familiarity with Packsys, Office 365 and HACCP
• Packhouse experience will be advantageous

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Description

• Engage with prospects and customers to grow sales.
• Addresses customer inquiries and resolves issues.
• Identify and qualifies potential sales leads.
• Accurately prepare sales reports.
• Maintain and update customer information.
• Handle customer inquiries, provide information, and resolve issues in a timely manner.
• Conduct follow-up calls and emails to ensure customer satisfaction and gather feedback.
• Assist with processing sales orders, ensuring accuracy and completeness.
• Monitor inventory levels and coordinate with the product managers issues with product availability.
• Report potential leads and opportunities.
• Provide technical support for customers and any troubleshooting issues.
• Support ongoing training initiatives to enhance your skills and knowledge.
• Work closely with other departments, such as marketing, finance, and warehouse to ensure seamless operations.
• Provide general support to the sales team, helping with ad-hoc tasks and projects as needed.

Minimum Requirements

• Grade 12 certificate
• Minimum of 2 years’ proven experience in a similar role
• Knowledge of Dynamics 365 will be advantageous
• Proficiency in Microsoft Office Suite e.g. Word, Excel
• Target driven: Exceed daily, weekly and monthly sales quotas.
• Strong organizational and multitasking abilities to manage various tasks and priorities effectively.
• Excellent verbal and written communication skills to interact with customers and internal teams.
• High level of accuracy and attention to detail in handling data and documentation.
• Proficiency in technical nature of the products.
• Strong customer service skills to handle inquiries and resolve issues effectively.
• Effective time management skills to meet deadlines and manage workload efficiently.
• Ability to work collaboratively within a team and support colleagues in achieving common goals.

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Financial Accounting: 

• Prepare various monthly journals and reconciliations,
• Prepare group VAT returns for review,
• Assist with BEE Audits and reports,
• Assist with Financial Audits,
• Fixed Assets Register, Maintain on BC, Additions, Scrapping and Physical verifications
• Assist FM with any financial function in Finance Department.

Debtors Administration:

• Facilitate Account applications and opening of accounts,
• Distribution of Statements and Invoices,
• Processing debtor payments,
• Reconciling accounts, resolve queries,
• Active debtors collection,
• Monthly debtors reporting and raise alert of potential problems

Minimum Requirements

• Matric with mathematics.
• Bachelor of Commerce Degree (articles will be an added advantage).
• Excel skills.
• 2 – 5 Years experience in a Financial Assistant or similar role.

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Description

• Development, testing and support of front-end systems
• Development, testing and support of back-end systems
• Development, testing and support of Windows services
• Development, testing and support of Integration services (SOAP Services & API’s)
• SQL development
• Documentation of technical requirements and designs
• Talking to users (requirements gathering)
• Liaising with other developers and stakeholders
• Implementing new systems / undertaking system deployments
• Demonstrated success in being a team player on projects.
• Good relationship management skills and able to work under pressure.
• Innovative thinker.
• Identify opportunities for improvement in business operations and processes.
• Understands and supplies solutions to mitigate process or system-based gaps.
• Plan and execute on tasks assigned
• Support and train clients to use the system and any products.
• Monitor the system and resolve issues
• Ability to work collaboratively and maintaining a positive team spirit
• Energetic, self-starter with ability to independently follow-through on initiatives
• Strong relationship building skills
• Experience in delivering client-focused solutions based on customer needs
• Professional disposition
• Able to multitask and prioritize
• Excited by technology and innovation
• Understands and supplies solutions to mitigate process or system-based gaps.
• Designs, creates, tests and documents new and amended software from supplied specifications.
• Installs software, following plans and instructions and in accordance with agreed standards

Minimum Requirements

• B.Com or B.Sc degree in Information Technology or computer Science or equivalent
• A minimum of 3 - 5 years of experience in a .Net Development role or similar
• Minimum 3 - 5 years’ experience with Microsoft technologies in development projects (C#, ASP.Net, ASP.NET Core, MVC, SQL)
• Angular 6+ knowledge beneficial
• Html / CSS /  TypeScript /XML / JavaScript, Node JS / T-SQL 
• Back-end & frontend web development
• Microsoft certification beneficial