Vacancies at TMF Group

Key Responsibilities:

• Understand end to end of an accounting cycle
• Responsible to prepare Balance Sheet Reconciliation during the month end cycle to ensure accuracy and timely posting of financial transactions, follow up of open items and define clear action plans
• Responsible to prepare Balance Sheet Reconciliation Analysis to ensure accuracy of the amount (reasonableness of balance sheet accounts positions)
• Responsible to Review medium and low risk accounts, according to Quality parameters
• Proactively participate to deliver a timely period end close.
• Prepare reports and documentation for internal and external purposes- Respond to questions from relevant entities regarding general accounting matters
• Prepare expenses variance analysis monthly for departments or business areas assigned
• Understand and applies standard ways of working
• Support, follow-up and escalation of identified issues
• Work together with the Team to prepare all Balance Sheet Reconciliation in scope to target due dates as per Calendar agreed with the Client
• Work closely with internal and external stakeholders
• When needed perform in timely and accurate manager general accounting and reporting including processing journal entries, calculation of accruals, posting and process allocations
• When needed perform period and year end closing operations on a timely and accurate basis
• Responsible for independent processing of standard accounting transactions and clarification of operational issues
• Completion of internal controls and quality assurance processes to ensure accuracy and completeness of accounting entries
• Comply with accounting standards, policies and procedures
• Support, follow-up and escalation of identified issues
• Understand, monitor and take proper action regarding KPIs
• Update and creation of documentation
• Undertake all other work as requested
• Close cooperation across the team
• Conduct training sessions as agreed

Key requirements:

• Proven experience in a multi-country, multiple legal entity environment
• Previous experience in BPO/SSC/Centralized delivery model will be advantage
• At least 3 years of experience in general ledger accounting/Record-to-Report area.
• Good knowledge of accounting, GAAP, corporate practices; IFRS knowledge will be an asset
• MS Office literacy; Workday Financials or other ERP systems as beneficial.
• Good English language skills (written and spoken)
• University degree preferable in Accounting, Finance or Economics as beneficial
• Proactive and engaged attitude;
• Strong analytical and problem-solving skills with attention to details
• Continuous improvement mindset and process orientation and a solution orientated work approach

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Key Responsibilities:

• Owning the overall number for ACV (Annual Contract Value) for his/her respective vertical engaging with the business 
• Represent TMF in the marketplace, contributing to its competitive position by developing and maintaining a network of client/intermediary relationships that will enable a strong, consistent pipeline for conversion into sales
• Utilise effective relationships to maximize opportunities for cross-referrals
• Facilitate open discussions and foster better synergies with key stakeholders such as Practice Heads and other SMEs and local teams with the ultimate goal of bringing in new business that adds long-term value to the organization
• Support GTM constructive discussions with internal teams with the aim of improving TMF´s value proposition based on client feedback on pricing, service, and quality improvements
• In tight collaboration with the Marketing, the Commercial Excellence and Transformation team, contribute to any A&T-specific activities/meetings that can add value to the company
• In alignment with other A&T Lead peers in other regions, this position holder could (as an example) organize recurring drop-in sessions to spar A&T cases to help contribute to TMF´s monthly, quarterly, and annual ACV targets, aligned with the company’s objectives
• Identify and recommend training needs for the sales force
• When and where required, contribute to part of A&T-specific sales recruitment process

About you;

• Bachelor’s degree, preferably in Business, Economics, sales, or a related field
• Minimum of 5 years of relevant working experience in an Accounting & Tax environment, or in consulting or law firms with a proven track record of achieving targets
• Extensive industry experience within the market, with personal market credibility, a solid network, and an interest in our portfolio of services
• Experience with Microsoft Dynamics CRM or Salesforce
• Experience in pipeline management and sales forecasting
• Sales Leadership experience and track record in driving sales teams and sellers to ‘hit the number’
• Constructive “can do” & “make it easy” approach, able to navigate and create a network of extensive alliances across the organization
• Able to “solution sell” where the ability to listen to the clients and understand what they really need is more important than a hard sell
• Able to support and manage coordination of complex multi-jurisdictional proposals
• Strong communication, negotiation, and influencing skills
• Strategic mindset, ability to work from a global picture, selfless perspective

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Key Responsibilities:

• Manage tax and audit processes
• Provide necessary information to auditors and tax accountants for completion of audits and tax returns within scheduled time frames
• Project manage the audit and tax process
• Ownership of client product delivery, managing both internal and external timelines
• Review of accurate:
• Quarterly management fee calculations
• Management accounts
• Annual financial statements in accordance with applicable financial reporting framework
• Distribution calculations and distribution letters
• Capital call calculations and capital call letters
• Carried interest and waterfall calculations
• Equalization calculations
• Investor registers
• Payments
• Any other deliverables as agreed in administration agreement
• Manage relationships
• Provide exceptional client service experience
• Act as a primary client contact, with responsibility for responding to client questions and requests
• Leading regular scheduled meetings with clients
• Interfacing and enhancing relationships with various stakeholders such valuations, treasury, investor relations, custodians, and management company teams among other.
• Manage, train, and assist manager with developing Fund/Senior Fund accountants
• This includes onboarding and enforcing company policies among other.
• Act as point of support for team members and may be required to prepare at times.
• Read and understand various agreements, including the Service Level Agreements to determine how the provisions impacts the operations and reporting deliverables.
• Assist manager with projects and other ad hoc tasks

Requirements

• Bachelor’s degree, preferably in accounting
• At least 3-5 years’ experience in Fund accounting for Alternative Funds (Private Equity, Real Estate, Private Debt) with at least 2 years’ experience as a reviewer or
• A qualified accountant ideally ACCA, CA, or CIMA with at least 2 years post qualifying experience as a reviewer preferably in financial services 
• Good knowledge of IFRS and ideally other GAAPs, specifically Brazilian GAAP and US GAAP.
• Knowledge of Investran and/or Yardi– this would be considered as advantage
• Familiarity with tax-efficient European, US and / or  Brazilian fund structures and related investment vehicles and regulatory requirements – this would be considered as advantage
• Other characteristics: accurate, self-motivated and able to work both independently and as part of a team, deadline driven and able to maintain a portfolio of clients

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Key outcomes:

• Define an application portfolio roadmap which outlines deliverables across each of the key areas of Sales/Marketing, enabling an effective governance model in line with cross and inter dependent risks and issues.
• Establish a Master Plan with each application detailed project plan
• Identify and drive the key deliverables of the strategic application initiatives and ensure completion in line with resources/budget/change management.
• Matrix management of key stakeholders via an effective governance model

Direct Areas of Accountability:

• Product Delivery of CRM, Contract Management System, and any other application that will be included in the portfolio roadmap (examples detailed below) – development team ownership with support responsibilities as well as line management responsibilities for team size around 10.
• Roadmap delivery and governance oversight across all direct and indirect products and services

Business Related Experience/knowledge

• An understanding of the sales and marketing processes and what makes a successful client experience both for internal teams and ultimately how this links to the value chain of flawless service

Transformation experience

• The ability to drive strategic thinking, in turn translating this effectively to define and deliver a program of initiatives to take the organization forward
• Proven experience in line with development and delivery of technology products via the common delivery frameworks and associated vendor management experience.
• Proven change management activities which effectively support and drive the organization through a transformation path.

Matrix Management:

• Leadership skills to influence and facilitate priorities of each stakeholder but ensure common alignment across all. 
• Effective governance and risk/issue management across a complex matrix management structure
• Experience of a matrix approach to working, collaborating with colleagues and stakeholders across teams for a common purpose.  The ability to influence is essential.  You will be a team player, unafraid of confrontation and difficult situations who can support and inspire colleagues to drive positive performance behaviors

Experience & Qualifications

• Minimum 10+ year experience in Program and Portfolio Management, with a focus on transformation and change management not only of technology deliverables but driving business change.
• Degree level preferred
• Aptitude for understanding and articulating business problems and analyzing to find a path to resolution
• Strong product knowledge in line with sales platforms (Microsoft CRM and associated modules an advantage)
• Proficiency with development methodologies and experience working with distributed global teams and vendors

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Key Responsibilities:

• You will be responsible for building the global Funds Onboarding and Investor AML/KYC team and structuring the operational platform; this includes initiating strategic discussions related to the related functions, the built and implementation of Governance.com and provide support/guidance regarding the larger project planning.
• You will develop comprehensive transition plans for the migration of onboarding and investor AML/KYC services from the local offices to the global team and recommend solutions in order to work towards an efficient production process.
• You will ensure that TMF maintain an instant overview of complete and incomplete KYC records of investors and monitoring the actions taken to complete these KYC records.
• You will be responsible for the oversight of Investor AML processes to ensure company and regulatory objectives are achieved. You will oversee and contribute to management control reports.
• You will manage, coach and motivate a global team of people who will principally be focused on onboarding and investor AML/KYC services for our clients and support work allocation and capacity planning.
• You will supervise the deliverables of the team’s portfolio and be responsible for planning, timing and quality, and assist production where necessary.
• You will take a leadership role as a subject matter expert for the department.
• You will maintain knowledge of current regulatory and compliance environment as it effects our services and/or clients.
• You will develop strong working relationships with clients, MLRO’s, regulators, auditors and other external and internal parties as required.

Key Responsibilities:

Onboarding:

• Responsible for the day-to-day Client, Fund and Investor onboarding and integration of new clients
• Supporting clients and client facing teams from an onboarding perspective
• Acting as the key client contact throughout the onboarding process to ensure seamless transition to BAU
• Project management and coordination of internal functions to onboard new clients (launches and conversions) including Service Delivery, Sales, Legal, Compliance, and Technology teams
• Participating in regional new business meetings and provision of updates to senior management and client services teams
• Working closely with the clients and the business to understand complex structures, being able to translate CDD requirements based on structure charts provided
• Acting as a point of reference to answer and resolve issues/queries related to the onboarding processes and AML/KYC requirements
• Keeping abreast of Regulatory changes and industry standards in all areas that affect the operations functions to ensure that standards and procedures are complied with fully at all time
• Setting up appropriate workflows within core systems
• Assisting in appropriate projects and initiatives relating to operations teams
• Understanding what is appropriate and acceptable in relation to AML/SOF/SOW/CDD and other compliance obligations, and escalating issues and risks accordingly
• Assisting in providing MI to the business

Investor AML/KYC activities:

• Review KYC records as to completeness including verifying that due diligence has been complied with in accordance with TMF standards
• Maintain an instant overview of complete and incomplete KYC records of investors and take actions taken to complete these KYC records
• Handle the KYC-documents in Governance.com in accordance with the procedures developed
• Day to day maintenance of client and investor static data, ensuring all data is captured, recorded and accurate in all core platforms used by the business
• Monitor investors and their activities, for those investors designated as requiring monitoring
• Performing trigger checking reviews and regular periodic reviews based on a rick-based approach, ensuring all CDD is sufficient and compliant with regulatory standards
• Working closely with Compliance, ensuring appropriate levels of approvals are obtained for high risk and PEP’s
• Maintaining PEP and Client/Investor registers, reporting MI to various boards as required
• Maintaining outstanding documentation logs and chasing clients by working closely with client facing teams
• Receive and handle the internal reports of unusual/suspicious transactions as per the procedures developed
• Secure that all investor relationships are risk rated and reviewed as per established procedure
• Timely follow-up on pending items
• Meet or exceed internal and external AML/KYC quality standards for exceptional customer service

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Key Responsibilities:

• Act as a main client contact from TMF for global clients
• Responsible for building and maintaining relationships with key service/functional owners on client accounts and being the main point of contact for the client for day-to-day delivery matters 
• Understand the client contracts in detail (including the scope and local delivery models) 
• Accountable for Quality of Delivery (SLA performance)
• Participate in the handover process from the Implementation and On-boarding team; ensure that the right documentation is in place and up to date when a client is transferred and that all process changes are properly documented to the BAU stage
• Responsible for managing and overseeing escalations/delivery issues in the countries which should be identified so corrective plans can be agreed upon with the local offices
• Set up reporting frameworks with the teams which cover monthly billing reports, the monthly service delivery calendar, and change request note tracker, plus KPI performance reports
• Manage CRN process - identify where changes to scope are required relating to existing service lines and location, then define, price, and negotiate the necessary changes by gaining input from local teams and the relevant client contacts
• Hold regular business reviews with the client to ensure delivery to their P&L, providing them with regular data on KPI delivery and any other relevant information
• Hold regular internal business review meetings with local offices to identify performance and any improvements
• Manage the annual contract review by ensuring the scope of the contract remains relevant in all areas both in terms of scope, volume, and pricing

About you;

Ideally, you match the following criteria:

• Bachelor’s degree
• Experience in the area of HR & Payroll is highly desirable
• Great English skills - written and oral communication
• At least 5 years, of experience working in a client-facing environment, with a good track record of delivering services
• Experience with Project Management principles; able to identify key deliverables/structure key activities into work assignments; plan timing and work, monitor progress; priority setting/adjust appropriately to changing demands
• At least 4 years of experience managing against a commercial contract – understands the SLAs and SLGs and definitions of scope as applied to pricing
• Experience managing complex BPO/Professional Services delivery on a regional or global basis
• Extensive experience growing and managing client relationships
• Demonstrated results in Service Level Agreements (SLA) metrics and measures
• Self-organization/time management: can organize and execute tasks within a specific timeframe; can deliver outstanding work to tight deadlines and manage a diverse workload; pays attention to detail and delivers high-quality work products
• Ability to collaborate and drive change in an international matrix environment across a broad set of cultures and business practices. Flexible and able to thrive in fluid environments, without the need for rigid structure
• Able to travel internationally when required meeting Clients face to face