Vacancies at Truworths

Key Responsibilities    

This senior role will challenge you to apply your significant and professional retail operational experience, skills and energy to develop and grow this fast expanding region.

Reporting into the Operations Manager you will need to bring your proven experience, influence and enthusiasm so that you can actively develop and grow an Area Manager team and significantly add value to the performance of existing fast growing stores and have the energy and strategic leadership to manage numerous new store developments

This role calls for a conscientious, hard-working, detail orientated leader with the personality and vision to establish immediate credibility and impact in the region.

Qualifications and Experience    

Qualification/s:

• Business related qualification, Diploma or Certificate (Tertiary)

Experience / Knowledge:

• As a senior leader, experience of 10 years or more Retail Operation management experience is essential.
• Expert knowledge of retail operations is a distinct advantage.
• Previous experience as an Area Manager
• Retail strong business acumen

Competencies    

• Target and turnover driven
• Good administration and merchandise skills
• Excellent people management and IR skills
• Good planning and organizational skills
• Good interviewing, recruitment and coaching skills
• Innovative leaderships and training and skills
• Flair for fashion, energetic and self-motivated
• Excellent communication skills
• Ability to handle pressure

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Key Responsibilities    

• Day-to-day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience    

Qualification/s:

• Matric or equivalent qualification

Experience / Knowledge:

• 3-5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store

Competencies    

Essential Competencies:

• Computer literate (Excel, Word)

Behavioural

• Excellent administration skills
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels

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Key Responsibilities    

• Weekly and monthly sales targets
• Make over’s
• Know products of your counter and other houses
• Admin and paperwork
• Stock take and stock counts
• Housekeeping (i.e. keeping the counter clean)
• Liaise with Representatives
• Promotions and events

Qualifications and Experience    

Experience / Knowledge:

• 1 year experience working with cosmetic products
• Basic understanding of how to do makeovers

Competencies    

• Excellent communication skills
• Good admin knowledge
• Target driven