Vacant Job Positions at ENSafrica

A HR Administrator position has become available in the Human Resources department reporting into the Senior HR Business Partners x2 in Johannesburg.

The successful applicant will be responsible for administering the recruitment process and fulfilling a general support function to the Senior HRBPs.

KEY RESPONSIBILITIES AND DUTIES:

• Providing feedback on web queries within the specified timeframes;
• General administration of applications received by the relevant Snr HRBP;
• Co-ordinating internal and external interviews and assessments with all relevant stakeholders;
• Co-ordinating performance discussions with internal stakeholders;
• Filing and ad hoc administration;
• Maintaining HR records by updating and communicating new appointments, transfers, terminations, changes in job titles;
• Maintaining employment records, updating internal databases;
• Collating onboarding documents for new hires;  
• Processing invoices; 
• Co-ordinating and facilitating assessments and biometric checks (criminal and ITC checks, as required);

KNOWLEDGE AND SKILLS:

• Sound knowledge of Legal Practice Council regulations;
• Experience within a professional services firm will be advantageous;
• Minimum two years’ experience in a similar role;
• HR Diploma or equivalent tertiary qualification;
• Knowledge of HR benefits administration (medical aid, UIF and provident fund) will be advantageous;
• Ability to prioritise tasks;
• Excellent verbal and written communication skills;
• Excellent administration and organization skills;
• Excellent time management skills;
• Computer literacy (MS Office applications, in particular);
• Detail orientated;

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Job Description
The Business Intelligence (BI) Administrator will form part of the Business Intelligence Team in Cape Town and will work closely with the Business Intelligence Executive by assisting with the administrative duties, such as coordinating incoming requests from the executives and other internal staff. As a BI Administrator, you should have good communication, time management and communication skills, coordinating and following up on various tasks. This role will also assist with administrative and other duties as listed below:

Responsibilities

• Monitor and co-ordinate Freshdesk requests
• Assist with reports and analysis requests
• Liaise and follow up on changes due to staff movements
• Attend to all target adjustments
• Attend to notional write off queries
• Ensure all applicable documentation is updated
• Co-ordinate provision of Performance Enhancement Discussion documentation.
• Assist with testing
• Assist practitioners using the performENS system
• Assist with VPD administration
• Provide general support to the BI executive
• Provide general secretarial support to Executive Consultant
• Run with various general ad hoc tasks, projects, queries and requests as they arise.

This role may develop, change and encompass other tasks and projects in accordance with the dictates of the practice and what the department/team may be required to deliver to the business from time to time or on an ongoing basis

Knowledge and Skills

• Customer handling skills
• Complaint handling skills
• Excellent communication skills (verbal articulation and written abilities)
• Strong administrative skills
• The ability to deal with challenging requests
• Tact, diplomacy and assertiveness are important requirements
• The ability to co-ordinate various activities
• The ability to work independently, but still within a bigger team structure
• Flexible approach in an ever-changing working environment
• Strong focus on work ethic and attention to detail
• A can-do and problem-solving attitude and willingness to learn other areas
• Experience working in a team and in a pressurised environment.

Qualifications and experience

• Grade 12
• Good computer skills in the following packages, Microsoft Word, Microsoft PowerPoint, Outlook and Excel
• At least two years’ experience in a professional services environment
• At least one years’ experience in a client facing role
• At least two years’ experience in an administrative role
• Legal secretarial experience advantageous
• It is essential that the successful incumbent is able to be flexible, understand urgency, and know when to escalate problems to give ongoing and regular feedback to clients and team leader with respect to decisions taken relating to all activities, tasks and projects.

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Job Description

A vacancy for an AML Administrator has become available in our Cape Town office. The successful incumbent will report directly to the AML Team Leader. The working hours for this position are made up of 9-hour shifts between the hours of 07h00 and 18h00 and are subject to change, according to the business and team requirements. The successful applicant must be willing and able to work within these hours as well as at various times after-hours. 

Duties & Responsibilities: 

The successful applicant will be part of a team responsible for the AML administration function for the firm including: 
opening of new matters on the system – 3E 

• accurate capturing of client information on a database 
• requesting FICA documents from clients and secretaries where required
• accurately risk classing clients as per the client risk form
• liaising and following up on requested FICA documents 
• obtaining matter risk verification forms 
• creating deposit invoices where required 
• updating the system daily and creating new client codes 
• attending to all client related queries in respect of FICA 
• attending to all matter related queries
• attending to all client contact details and client information changes 
• adhering to the FICA rules and the company policies and procedures in relation to any changes made to client information 
• filing of all FICA documents received 
• proactively identifying problems, and advising the AML Team Leader 
• ensuring ongoing client satisfaction and feedback 

Knowledge & Skills:

• Customer handling skills 
• Complaint handling skills 
• Excellent communication skills (verbal articulation and written abilities) 
• Customer focus is essential (this is a services environment) 
• The ability to deal with challenging requests and defending unpopular rules and policies is a requirement 
• Tact, diplomacy and assertiveness are important requirements 
• The ability to co-ordinate various activities 
• The ability to work independently, but still within a bigger team structure 
• Flexible approach in an ever-changing working environment 
• Strong focus on work ethic and attention to detail 
• A can-do and problem-solving attitude and willingness to learn other areas 
• Experience working in a team and in a pressurised environment. 

Qualifications & Experience:

• Grade 12 
• Relevant post matric qualification / FICA qualification or at least 3 years related experience 
• A minimum of 3 years’ experience in a professional services environment. 
• Proficient in office administration and the relevant computer software packages e.g. Microsoft Word, Outlook and 3E