Vacant Jobs at Sun International

Job Purpose

• The Sales Manager is responsible for executing the sales strategy at operational level, driving revenue growth through direct sales efforts, client relationship management, campaign implementation, and market penetration in line with the hotel's brand, service standards, and revenue goals.

Key Performance Areas

• Contribute to the development and implementation of tactical sales plans to achieve revenue targets across Rooms, Meetings & Events, and ancillary services.
• Align sales initiatives with broader marketing and revenue management strategies to optimise occupancy, ADR, and total revenue
• Monitor and respond to market trends to refine tactics in real-time
• Manage and grow a diverse client portfolio, including Corporate, MICE, Leisure, Embassies, DMCs (local & international), and Travel Trade accounts
• Identify and pursue new business opportunities in local, regional, and international markets
• Build strong relationships through regular engagement (sales calls, site inspections, client hosting, roadshows, etc.)
• Work closely with the Head of Sales & Marketing, Revenue Manager, Marketing, and Operations teams to ensure integrated efforts
• Participate in sales meetings, campaign briefings, and cross-functional planning sessions
• Contribute market intelligence and customer feedback to improve products and service delivery
• Track, analyse, and report on sales activities, pipeline health, conversion rates, and market trends
• Use CRM and sales systems to manage leads, client data, and performance reporting in line with company standards
• Maintain clean, accurate, and up-to-date sales records in compliance with data protection and POPIA requirements
• Ensure all sales activities adhere to company policies, ethical standards, and legal requirements (e.g., CPA, POPIA)
• Promote responsible selling and ensure client contracts and agreements are compliant and accurately documented

Requirements

Education

• Grade 12
• Degree in Hospitality Management, Sales or related field

Experience

• 8 years sales experience in the hospitality industry, preferably with an international hotel brand
• Strong network of corporate, MICE, Leisure and local/international travel trade contacts
• Proven track record in achieving and exceeding sales targets
• Excellent presentation, negotiation and closing skills
• Knowledge of GDS, Revenue management tools and strategies

Work Conditions and special requirements

• Ability to travel
• Ability to work shifts that meet the operational requirements

Skills and Knowledge

• Reservations systems - Opera
• Knowledge on GDS systems and digital channels
• Sales skills
• Negotiation skills
• Sales Presentations
• Telephone and communication skills
• Market awareness and business acumen
• Ability to work as part of a global structure

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Job Purpose

• The marketing manager is responsible for developing and implement integrated marketing strategies that support the hotel's revenue goals, enhance brand visibility, and drive customer engagement across all channels.
• The Marketing Manager plays a key role in positioning the hotel as a leading destination for hospitality, conferencing, events, and leisure.

Key Performance Areas

• Plan and execute multi-channel marketing campaigns to support room nights, MICE, F&B, and leisure services
• Ensure campaigns are delivered on-brand, on-time, and within budget
• Maintain consistent brand messaging across all platforms and materials
• Develop engaging content (copy, visuals, video) for digital and offline channels
• Manage website content, SEO, paid media, and social media platforms
• Track and improve online performance, engagement, and lead generation
• Support PR efforts, media engagement, and influencer collaborations
• Monitor guest reviews and social sentiment to protect and enhance reputation
• Analyse customer data, competitor activity, and market trends
• Translate insights into actionable marketing strategies
• Work with Sales, Revenue, and Operations to align marketing efforts with commercial goals
• Create promotional materials, proposals, and event support collateral
• Ensure all marketing activities comply with POPIA, CPA, and brand guidelines
• Manage usage rights, image licensing, and supplier contracts
• Lead public relations strategy including press release development, media pitching, and crisis communication management
• Build and maintain strong relationships with media, journalists, influencers, and key opinion leaders
• Plan and manage promotional events, launches, and sponsorships to increase brand visibility and customer engagement
• Coordinate and oversee on-site and virtual promotional activities, ensuring smooth execution and effective follow-up

Requirements

Education

• Grade 12
• Degree in Marketing / PR / Communication

Experience

• 8 years Marketing / PR and promotions experience, including in media relations
• Experience in planning and delivering a Public Relations and Communications strategy including Social Media

Work Conditions and special requirements

• Ability to travel
• Ability to work shifts that meet the operational requirements

Skills and Knowledge

• PR skills
• Market research
• Strong English Verbal and Written Communication skills
• Business Acumen
• Digital acumen including Social Media platforms
• Networking skills
• Financial Acumen
• Cultural understanding and protocol
• Emotional resilience
• Business Intelligence interpretation
• Proficient Computer Skills
• Project management

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Job Purpose

• Responsible for administrative and operational support to the Head of Sales and Marketing, Marketing Manager and Sales Team. 
• This role is key in ensuring the smooth execution of daily sales activities, maintaining efficient communication with clients and supporting the hotel’s overall sales and marketing objectives. 
• The ideal candidate is detail oriented, highly organized and customer focused, with the ability to balance multiple priorities in a fast-paced environment.

Key Performance Areas

• Assist the Sales Manager with proposals, contracts, rate loading, and client correspondence
• Coordinate site inspections, client hosting, and sales event logistics
• Maintain up-to-date client databases, contact lists, and CRM accuracy.
• Track sales leads and support pipeline management by updating key sales reports
• Assist in the coordination and rollout of marketing campaigns, activations, and brand initiatives.
• Maintain a content calendar and coordinate the delivery of approved marketing assets across digital and print platforms
• Liaise with designers, printers, and content creators to ensure timely delivery of marketing materials
• Ensure all marketing and sales materials adhere to POPIA, CPA, and brand guidelines
• Track and manage image rights, licensing agreements, consent forms, and supplier contracts
• Maintain an archive of approved marketing materials and audit trails for compliance checks
• Compile weekly and monthly sales and marketing reports from CRM, Google Analytics, and social platforms
• Track campaign and event metrics to support ROI analysis
• Prepare performance dashboards and highlight key trends for management review
• Schedule internal meetings, take minutes, and track action items
• Coordinate department budgets, invoices, purchase orders, and supplier payments
• Maintain an organised system of departmental files, briefs, and contracts.

Requirements

Education

• Grade 12
• Diploma in Marketing

Experience 

• 3 years’ experience in sales or administrative role – ideally within the hospitality industry
• Strong organizational and multitasking skills with high attention to detail
• Excellent communication skills (written and verbal)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience in systems and hotel sales software (Opera) is an advantage
• Customer service mindset with a proactive approach

Work Conditions and special requirements

• Ability to work shifts that meet the operational requirements

Skills and Knowledge

• Decision-making
• Analytical skills
• High level of accuracy and attention to detail
• Influencing others
• Controlling and directing resources
• Professional communication skills
• Team player to support multiple leaders
• Ability to handle confidential information with discretion
• Adaptability and willingness to take initiative