Vacant Jobs at Vantage Debt Management

Responsibilities and Duties

• Manage a portfolio of clients
• Develop and maintain a great relationship with his/her clients
• Manage and resolve all service-related queries from clients via email and telephone
• Conduct regular budget review and adjust payment plan
• Assist the client in completing the debt counseling process
• Maintain/improve retention ratio, PDA ratio, and aftercare fee ratio

Key Competencies:

• Customer service orientated
• Excellent verbal and written communication
• Great team player
• Good time management
• Well-organized and great attention to detail
• Ability to work under pressure
• Self-motivated and comfortable in taking initiative
• Ability to work independently

Requirements

Minimum Requirements:

• Matric (National Diploma or Degree is an advantage),
• 1 year of Client Service experience in the financial or Credit industries (Advantage)
• Clear credit and criminal record

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Responsibilities include:

• Perform comprehensive financial assessments with internal analysis tools
• Provide actionable advice/insight and offer suitable financial solutions
• Build and Manage relationships with prospects and clients
• Execute all administrative tasks timeously with high accuracy
• Assign client queries with detailed instructions
• Provide high-standard client services to all prospects and clients

What can you expect at Vantage:

• Develop an in-depth understanding of the South African credit industry
• Fast-paced start-up environment
• Rapid career growth and great learning opportunities
• Diversity

Requirements:

• Finance / Business / Economics / Accounting degree
• Good understanding of the South African economy
• Excellent Verbal and Written Communication Skills
• Fast learner
• Self-Motivated
• Good mathematical understanding
• Some work experience would be beneficial but is not necessary if everything else fits