Key roles and responsibilities:
People Leadership & Team Development
- Oversee daily operations of the employee experience, engagement, and culture function.
- Ensure the team has the necessary tools and methodologies to drive strategic objectives efficiently.
- Provide coaching, mentorship, and professional development opportunities for team members.
Employee Engagement & Workplace Culture
- Assess and enhance employee engagement levels through targeted initiatives.
- Develop and implement engagement programs, campaigns, and events that drive satisfaction and advocacy.
- Champion employee and leadership perspectives to ensure initiatives resonate with the workforce.
- Conduct regular surveys and assessments to gauge sentiment and identify improvement areas.
- Lead leadership upskilling initiatives to strengthen their role in employee engagement and wellbeing.
- Develop and execute a holistic wellness strategy tailored to different employee groups.
Diversity, Equity, Inclusion, and Belonging (DEIB)
- Drive initiatives that foster an equitable, inclusive, and psychologically safe workplace.
- Develop and execute programs that promote belonging and support underrepresented groups.
- Partner with leadership to embed inclusive practices into company culture and policies.
Measurement and Impact Assessment
- Define the strategy for measuring employee engagement, experience, and culture.
- Develop and implement tools to track and assess the effectiveness of engagement initiatives.
- Use data-driven insights to refine programs and continuously improve employee experience.
Employer Brand Reinforcement
- Identify and implement opportunities to bring the company’s strategy, purpose, and values to life.
- Reinforce the organisation’s employee value proposition (EVP) through strategic communications.
- Position the company as an employer of choice through compelling narratives and engagement
Collaboration and Cross-Functional Integration
- Lead the execution of engagement and culture initiatives in partnership with HR and business units.
- Ensure alignment with internal stakeholders, including leadership, communications, and DEIB teams.
- Maintain a seamless approach to employee experience across all touchpoints.
Employee Recognition & Appreciation
- Drive the design and implementation of recognition programs that reinforce company culture.
- Ensure recognition initiatives promote inclusivity, motivation, and retention.
Internal Communications
- Develop and implement an integrated internal communications strategy.
- Align messaging with business priorities, ensuring clarity and consistency across all channels.
- Support communication of strategic HR initiatives such as onboarding, L&D, and tools/platforms.
- Leverage digital, social, and live channels to engage internal audiences effectively.
Planning & Execution of the Annual Leadership Conference
- Lead the end-to-end planning, execution, and evaluation of the annual leadership conference.
- Develop a strategic agenda aligned with business priorities and leadership development goals.
- Curate speaker sessions, interactive experiences, and engagement opportunities for leaders.
- Oversee logistics, stakeholder coordination, and post-event impact assessment.
Education and training:
- Bachelor’s degree in human resources, business administration or engagement related field
Experience:
- At least 8 years’ previous experience in a similar role and/or related discipline
- Demonstrable experience of managing multiple time-critical projects with a proven track record in advising senior leaders
- Experience managing people and wider network and ensuring team goals are achieved or exceeded
- Experience developing long-term strategies that align employee experience and culture with organisational objectives.
- Experience using data and metrics to evaluate the impact of engagement efforts and make informed decisions.
- Experience developing innovative approaches to enhance employee engagement effectiveness.
- Experience developing and implementing training programs for employees
- Previous experience managing vendors and/or suppliers to deliver on project, event and campaign requirements
- Previous experience leading and managing a team
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Key roles and responsibilities:
Data Interpretation and Problem Solving
- Interprets a wide range of data to answer specific business questions.
- Helps to solve problems by breaking them down into quantitative analysis.
- Assists in implementing the data analytics lifecycle, i.e., identify, collect, clean, analyze, interpret, and display data.
Data Collection and Preparation
- Receives and understands end-user requirements to collect the required data.
- Uses automated tools to extract data from primary and secondary sources.
- Cleans, orders, and prepares data for future use.
- Assists with the verification of data quality to ensure accurate analysis and reporting.
- Identifies gaps in datasets and assists in building datasets from scratch.
- Removes corrupted data and fixes coding errors and related problems.
- Updates databases to reflect changes in systems or business data requirements.
Data Analysis and Insights
- Helps to analyze the data to identify past patterns, trends, and to forecast (predict) what may happen in the future.
- Uses data mining techniques and statistics to gain insights and discover patterns in data that could lead to actionable recommendations.
- Translates data into easily understood terms and communicates insights and recommendations.
- Remains focused on exploration and problem-solving.
Data Visualization and Technology Awareness
- Assists with the creation of visualizations such as dashboards and/or graphs.
- Remains current on developments such as cloud computing, machine learning, artificial intelligence, etc
Education and training:
- Degree in Computer Science, Business, Information Technology, Mathematics, Statistics, Data Analytics, or relevant field
- Relevant bootcamps (e.g., Data Analytics Bootcamp)
- Relevant certifications such as Certified Data Analytics Professional (CBIP)
Experience:
- At least 3 -5 years’ experience as a data analyst
- Some technical writing experience.
- Experience with programming frameworks, e.g., ETL, ELT
- Experience in statistical analysis using statistical packages.
- Experience mining, evaluating and visualizing data
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