Head of Employee Experience at Ignition Group

Key roles and responsibilities:

People Leadership & Team Development

• Oversee daily operations of the employee experience, engagement, and culture function.
• Ensure the team has the necessary tools and methodologies to drive strategic objectives efficiently.
• Provide coaching, mentorship, and professional development opportunities for team members.

Employee Engagement & Workplace Culture

• Assess and enhance employee engagement levels through targeted initiatives.
• Develop and implement engagement programs, campaigns, and events that drive satisfaction and advocacy.
• Champion employee and leadership perspectives to ensure initiatives resonate with the workforce.
• Conduct regular surveys and assessments to gauge sentiment and identify improvement areas.
• Lead leadership upskilling initiatives to strengthen their role in employee engagement and wellbeing.
• Develop and execute a holistic wellness strategy tailored to different employee groups.

Diversity, Equity, Inclusion, and Belonging (DEIB)

• Drive initiatives that foster an equitable, inclusive, and psychologically safe workplace.
• Develop and execute programs that promote belonging and support underrepresented groups.
• Partner with leadership to embed inclusive practices into company culture and policies.

Measurement and Impact Assessment

• Define the strategy for measuring employee engagement, experience, and culture.
• Develop and implement tools to track and assess the effectiveness of engagement initiatives.
• Use data-driven insights to refine programs and continuously improve employee experience.

Employer Brand Reinforcement

• Identify and implement opportunities to bring the company’s strategy, purpose, and values to life.
• Reinforce the organisation’s employee value proposition (EVP) through strategic communications.
• Position the company as an employer of choice through compelling narratives and engagement

Collaboration and Cross-Functional Integration

• Lead the execution of engagement and culture initiatives in partnership with HR and business units.
• Ensure alignment with internal stakeholders, including leadership, communications, and DEIB teams.
• Maintain a seamless approach to employee experience across all touchpoints.

Employee Recognition & Appreciation

• Drive the design and implementation of recognition programs that reinforce company culture.
• Ensure recognition initiatives promote inclusivity, motivation, and retention.

Internal Communications

• Develop and implement an integrated internal communications strategy.
• Align messaging with business priorities, ensuring clarity and consistency across all channels.
• Support communication of strategic HR initiatives such as onboarding, L&D, and tools/platforms.
• Leverage digital, social, and live channels to engage internal audiences effectively.

Planning & Execution of the Annual Leadership Conference

• Lead the end-to-end planning, execution, and evaluation of the annual leadership conference.
• Develop a strategic agenda aligned with business priorities and leadership development goals.
• Curate speaker sessions, interactive experiences, and engagement opportunities for leaders.
• Oversee logistics, stakeholder coordination, and post-event impact assessment.

Education and training:

• Bachelor’s degree in human resources, business administration or engagement related field

Experience:

• At least 8 years’ previous experience in a similar role and/or related discipline
• Demonstrable experience of managing multiple time-critical projects with a proven track record in advising senior leaders
• Experience managing people and wider network and ensuring team goals are achieved or exceeded
• Experience developing long-term strategies that align employee experience and culture with organisational objectives.
• Experience using data and metrics to evaluate the impact of engagement efforts and make informed decisions.
• Experience developing innovative approaches to enhance employee engagement effectiveness.
• Experience developing and implementing training programs for employees
• Previous experience managing vendors and/or suppliers to deliver on project, event and campaign requirements
• Previous experience leading and managing a team