• Business Analyst at HashtagTalent

  • Posted on: 13 December, 2017 Deadline: Not Specified
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  • The pace of innovation in Talent Acquisition {TA} is moving at such a rapid pace that many companies can’t keep up. Just as companies acquire the latest technologies or invest in the newest techniques, something new takes over and these “new” strategies become stale. Our all-in-one solution manages the many moving parts of TA to ensure companies can seamlessly keep up with TA innovation. We focus on effortless integration and building an optimal technology platform and TA services suite using what you have to get what you need.

    Business Analyst

     

    Job description

    Job Summary

    • Understand existing processes as they relate to the Research, Quality Assurance and Sanctions functions, as well as delivery of related content to product and clients.
    • Engage users and conduct on-site observation to ascertain functions and work performed
    • Understand current functionality and dependencies of the primary internal content management

    application

    • Provide second level support to editorial users with regard to this system
    • Confer with management, users and the technical team to identify problems and improvements.
    • Analyse support trends, concentrations and root causes and drive continuous improvement
    • Document findings of studies and prepare recommendations for implementation of new features,
    • procedures and fixes
    • Gather and specify detailed requirements and liaise with the development team, IT manager, Project
    • Manager and Head of Process Specialist Group to deliver as part of Agile development processes
    • Liaise with users on UAT testing as well as with QA testing on cases and approach
    • Contribute to Change Management and prepare and train workers in use of new
    • functionality, reports, procedures.

    Qualifications

    • BComm Information Systems or similar degree with National Certificate or Diploma in Business Analysis
    • 3-5 years BA experience
    • Knowledge of operational processes on a regional or global level
    • Experience in a workflow intensive operation and proven track record of

    understanding requirements, driving solutions & delivering high-quality service to:

    • internal and external customers
    • Demonstrable experience in being a subject matter expert of a complex workflow application and full SDLC
    • Intermediate to advanced experience in Agile development, scrum development, Jira and Confluence tools
    • Experience in a content management operation beneficial

    Method of Application

    Interested and qualified? Go to HashtagTalent career website on www.linkedin.com to apply

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