Admin Assistants (Fixed Term Contract - 30/11/2023) at Amrod

About the Job

Division and Department:

• Sales

Minimum Skills and Knowledge Required:

• Standard 10 / Grade 12 or equivalent.
• Minimum of 2 to 3 years’ experience in a similar position.
• Experience in a corporate gifts environment will be advantageous.
• Above average verbal and written English communications skills to communicate professionally with customers and internally, both telephonically and by email.
• Computer literacy (MS Office).

Behavioural Dimensions Required:

• Honest and hardworking.
• Passionate about getting things done right, first time, every time.
• Ability to work efficiently, on own or as part of team, in a highly pressurised environment.
• Meticulous attention to detail.
• Flexible in terms of working hours.
• Pleasant and patient disposition

Brief Description of Key Performance Areas:

• Assist Account Managers to manage client accounts and provide professional assistance, information and solutions as and when required.
• When required sit in for a Sales administrator to assist with all of their allocated tasks.
• Assist with data capturing and general admin
• Assist with returned goods, follow up on these as well as credits
• Follow-up on all outstanding work on a daily basis and ensure all emails are attended to within the specified timeframe.
• Generate quotations, job cards, correspondence, etc., in required format.
• Assist with projects and workflows as and when required
• Meet all required deadlines with accurate & concise feedback.
• Assist with live chat as and when required
• Protect the integrity of the company at all times.
• Meet with clients in showroom if needed.
• Process orders as and when required
• Assist in the Showroom as and when required.
• Adhere to health and safety requirements and ensure compliance at all times.
• Assist in other positions and departments in accordance with operational requirements.
• Maintain and improve housekeeping and hygiene standards within department.