Administrator at Discovery Limited

Key Purpose

Our Commissions department is looking for a great person to join their team as an Administrator to ensure the accuracy in classifying, registering, routing and indexing documentation according to required business specifications.

Areas of responsibility may include but not limited to

• Verification of documentation received and assessment thereof.

• General administration of documents and information

• Continuously updating your own knowledge relating to Product and Clinical knowledge.

• Creating a multi-skilled knowledge of other specialized environments.

• Classifying, registering, routing and indexing of documentation to the different commissions work pools, Life, Invest, Health, Short Term Insurance, Prime and GAP.

• Working toward targets per day whereby quality and quantity among others are measured.

• Maintaining the Commissions Index pool and incoming e-mails.

NB: The role is not limited to the key outputs mentioned above

Personal Attributes and Skills

• Perform a variety of administrative responsibilities

• Ability to multi-task and attention to detail is vital

• Ensure that delegated tasks are performed within proper time frames

• Prioritise workload and address any immediate issues as and when they arise

• Effective communication at all levels within the organisation (written and telephonic)

• Client centric servicing and positive problem solving approach

• Excellent  time management

• Deadline conscious and able to work under immense pressure

• Work independently, but open to team work when necessary

• Takes responsibility for actions and projects

• Upholds ethics, values and demonstrates integrity

• Adapts to changing circumstances, new ideas and change initiatives

Education and Experience

Essential:

• Matric Certificate

• 1 year admin experience within a financial service industry

• Ability to capture 30 words per minute and at a 80% accuracy rate

• Computer Literacy:

• MS Office (Excel, Word, Outlook)

Advantageous:

• 1 year admin experience dealing with brokers

• 1-year experience with FSCA regulations ( Advantageous)    

•  Previous DH experience

• Previous DH Capture / Indexing experience