Africa Talent by Deloitte – HR Consultant at Deloitte

Main Purpose of the Job

• The role requires a seasoned and capable HR Consultant with strong generalist HR experience, sound judgement, and the ability to independently manage key elements of the employee life cycle. Working closely with the HR Manager, the successful candidate will support the execution and delivery of the Africa Talent People and Purpose Strategy to internal clients and Deloitte member firms. This role requires a high level of attention to detail, quality, integrity, confidentiality, and accountability, ensuring that HR processes, reporting, data, governance requirements, and employee interactions are managed accurately, professionally, and consistently across the business.
• The successful candidate will proactively identify opportunities to improve HR processes, strengthen controls, enhance service delivery and drive efficiencies across the employee life cycle.

Successful Candidate will therefore be:

• A trusted advisor to leaders and employees.
• A role model for integrity, professionalism and accountability.
• A custodian of confidential employee information.
• A driver of exceptional employee experience and operational excellence.
• A contributor to the future growth and maturity of the HR function.
• Someone capable of growing into a broader HR leadership role over time.

Qualifications

• Bachelor’s Degree in human resources or related field

Experience

• At least 2 years’ experience at consultant level within HR
• Advance Level of Excel and PowerPoint
• Data Analytics and Data Analysis

Key Behaviours

Integrity:

• Demonstrates honesty and transparency.
• Takes accountability for outcomes.
• Escalates concerns appropriately.
• Handles confidential information with discretion.

Ownership:

• Takes responsibility for seeing work through to completion.
• Proactively identifies and resolves issues.
• Delivers against commitments.

Judgement:

• Makes sound decisions.
• Knows when to escalate.
• Balances employee, business and legal considerations.

Continuous Improvement:

• Challenges existing ways of working constructively and identifies opportunities to improve processes, service delivery and operational effectiveness through innovation, simplification and the use of technology.

Accuracy and Attention to Detail:

• Produces accurate, complete and high-quality work.
• Validates information before communicating it to stakeholders.
• Maintains a high level of care when handling employee information, reporting and HR documentation.
• Ensures decisions, records and communications are factually correct and aligned with governance requirements.

Key Competencies

• Strategic Impact: Supports the delivery of HR services aligned with Africa Talent’s strategic objectives, demonstrating sound judgement, ownership, and the ability to work with minimal supervision.
• Client Impact (Internal/External): Collaborates effectively with internal teams, stakeholders, and clients to deliver accurate, professional, and high-quality HR support.
• Operational Effectiveness: Executes HR processes efficiently and accurately, proactively identifying risks, gaps, and service delivery concerns for timely resolution.
• Team Development: Provides constructive feedback to peers and supports team growth.
• Budgets/Profitability: Utilises time, equipment, and resources efficiently.
• HR Reporting, Data Integrity & Audit Compliance: Demonstrates strong attention to detail in preparing HR reports, maintaining employee records, validating data, and ensuring compliance with internal policies, governance standards, and external audit requirements.
• GBS Audits: Manages the end-to-end execution of quarterly GBS audit requirements, ensuring completeness, accuracy, timely submission, and appropriate evidence retention.

Role-Specific Responsibilities

Operational Effectiveness

• Independently support and execute standard HR processes across the employee life cycle, Induction, Onboarding, Exits, HR Reporting, Performance Reviews, Compensation/Bonus Processes, Talent Reviews, Data Integrity, Governance, Data Analytics, Transfers, Maternity, Job Descriptions, and Grading, ensuring accuracy, consistency, confidentiality, and adherence to agreed processes.
• Manage contractor and flexible workforce processes.
• Arrange logistics for Onboarding, including business-specific induction and virtual/in-person presentations.
• Manage the Probation Process – booking meetings and collating feedback ahead of the meetings.
• Manage the Citrix and Virtual desktop processes with Operations for an effective on-boarding; exit and transfer of ATD employees.
• Ensure accurate, complete, and timely payroll input for all HR lifecycle events, including new hires, terminations, maternity leave, unpaid leave, transfers, and other employee movements.
• Maintain accurate and up-to-date schooling information and qualifications data for ATD employees, ensuring data quality and integrity.
• Maintain and communicate accurate employee movement information to relevant stakeholders, including Finance, Operations, Payroll, and Planning, ensuring timely and reliable updates.

Employee Relations

• Support the HR Manager in managing complex employee relations matters, including investigations, misconduct processes, grievances, poor performance and disciplinary matters i.e. minute-taking; file preparations etc.
• Collaborate with OGC in terms of Panel Outcome (Asset Damages) matters – manage end to end.
• Independently manage routine, non-complex employee relations matters with minimal support and supervision, ensuring fairness, confidentiality, accurate documentation, and alignment with HR governance requirements.

Performance Management

• Prepare accurate Talent Review data for Talent Leads, including Snapshot and Utilisation data, ensuring information is complete, reliable, and quality checked before submission.
• Prepare accurate and well-structured Round Table schedules in line with the performance management cycle.
• Set up Round Table discussions for Mid-Year and Year-End Reviews, ensuring all logistics, data, and supporting documentation are accurate and available timeously.
• Maintain and update accurate People Lead and Coach information for ATD employees, ensuring data integrity and timely communication of changes.
• Train new hires and provide refresher training to existing employees on the Talent Review/Performance Management processes.
• Support business units in all performance management matters.

HR and Talent Projects

• Support the HR Manager in the execution of HR-related projects as required, ensuring deliverables are accurate, well-coordinated, and completed to a high standard.

Leadership & Behavioural Capabilities

• Living our Purpose: Demonstrates Deloitte’s purpose and values in all professional activities, acting with integrity, confidentiality, and professionalism.
• Influence: Builds relationships and communicates effectively to positively influence stakeholders and the team.
• Performance Drive: Takes ownership of deliverables, applies strong attention to detail, seeks continuous improvement, and remains accountable for producing accurate, high-quality work.
• Strategic Direction: Aligns work with client and Africa Talent objectives, setting clear personal priorities.
• Talent Development: Actively seeks growth opportunities, shares knowledge, and represents the Africa Talent brand.