Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Reporting to Manager: National Reconciliations Manager
Inputting and managing data and performing data entry.
Daily communication with branches and HO staff with regards to all operations issues.
Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
Prepare and sort data before entering it
Verify the accuracy and completeness of data
Other related activities as instructed by NR Manager
Required Skills:
Good MS Excel, Word and Outlook skills
Good administrative skills and discipline
Be able to manage effectively to work towards daily deadlines
Good interpersonal skills to deal with positions ranging from branch tellers to client management.
Good time management.
Attention to detail.
Daily/monthly reporting:
Working on daily missed services / failed services.
Keeping a log of all issues
Responding to client queries
Data capturing and sorting as well as checking that all information received is accurate.
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