Broker Consultant at Hollard Insurance

• Develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business in the Northern Region (Limpopo, North West, Mpumalanga and Gauteng)
• Effectively market Engineering related insurance products and services.
• Interpret, explain and effectively market all products and services in collaboration with the centre of excellence.

Key Responsibilities:

• Underwriting/Risk Analysis: Analyze qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans. Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business. Decline unsuitable risks. Ensure Reinsurance is in place where necessary.
• Ensure that policy transactions (quotes, new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and/or capturing transactions to the core business system.
• Sales and Marketing: Sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes. Make presentations to brokers and/or agents.
• Servicing is not limited to product training and new business sales, but includes the conversion of all policies onto TIA (agency applications) and Risk Services consultations
• Account Management: Meet goals for volume and value of quality new business quoted and written within company guidelines. Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business. Service, grow and maintain renewal policies. Confirm rating and cover on endorsements requested. Review segment profit/growth results and trends to recommend and implement action plans to produce profitable underwriting results. Ensure that all premiums are received and up to date on all accounts in portfolio. In collaboration with credit control review and discuss all outstanding premiums and arrears with Brokers on a monthly basis.
• Financial Management: Assist in forecasting, budgeting, budget attainment, cost management etc.
• Operational Management: Assist in the general management of all aspects relating to operations within the division. Develop and maintain a Branch and broker visibility plan / visitation programme in conjunction with other stakeholders.

Required Knowledge, Experience and Skills:

• At least 5 years marketing experience in the trucking space
• Good knowledge of trucking with at least 5 years' experience including:
  
  
  • Underwriting procedure
  • Relationship management skills (have the right approach with the right people)
  • Analysis and interpretation of data pertaining to assigned books, reports and market conditions
• Ability to work overtime and attend functions to entertain brokers and/or agents, when needed